I have been exploring the wireless designer service on ServiceNow.
ServiceNow on AWS
ServiceNowExternal reviews
48 reviews
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A versatile platform with efficient workflow automation and extensive customization capabilities that streamlines business processes, enhances collaboration, and offers comprehensive IT service manage
What is our primary use case?
How has it helped my organization?
Although verbal explanations may be challenging, I can provide detailed comments and notes in the code. This facilitates collaborative learning in the catalog domain, making understanding various efforts and products simpler.
What is most valuable?
It's a straightforward and effective approach that minimizes the need for extensive explanations. It streamlines business processes, enhances efficiency, and fosters collaboration through its comprehensive platform, offering notable advantages in IT service management, automation, and customizable applications.
What needs improvement?
It should enhance its offerings by providing the chance to obtain course certifications at an affordable fee. The functionality of the mobile application is still not entirely clear or optimized. The UI of the mobile application needs improvement.
For how long have I used the solution?
I have been working with it for two years.
What do I think about the stability of the solution?
It provides good stability. I would rate it eight out of ten.
What do I think about the scalability of the solution?
The technology is growing rapidly. I would rate its scalability capabilities ten out of ten.
How was the initial setup?
The initial setup was fairly straightforward. I would rate it nine out of ten.
What's my experience with pricing, setup cost, and licensing?
The cost is quite high. I would rate it ten out of ten in terms of pricing.
What other advice do I have?
Overall, I would rate it ten out of ten.
Servicenow Review
What do you like best about the product?
The best part of the ServiceNow store is they are having the best applications available in the market among their competitors and the store is updating daily with the new applications as well as with the updates to the existing applications.
What do you dislike about the product?
Some of the applications still need some updates that can make them better. I have used an application for a robust transform map which can be used only for CMDB tables, which could have been better if we can use it for all the tables.
What problems is the product solving and how is that benefiting you?
Some of the functionalities can easily be solved using the application in store. I have tried a store app for robust transform map and it worked well and it eased my work.
Excellent Services
What do you like best about the product?
Their Employee Workflows are highly managed and easy to use. It make our life much easier.
What do you dislike about the product?
Nothing, I got all the things i needed, so there is nothing to dislike
What problems is the product solving and how is that benefiting you?
I am solving emplyee management problems, so its amazing
A fast and Excellent way to add features in servicenow
What do you like best about the product?
Best to download pulgin based on categories and keywords you can search.many option to save the tickets and adjust the priorities and urgency. Every software is there you can find based upon your use.
What do you dislike about the product?
update have some bugs need to be fixed fastly.
What problems is the product solving and how is that benefiting you?
The Service Now store allows us to doenload every software and equipment to run servicenow very fast and efficient so that your incident gets resolved as per priorites.
Recommendations to others considering the product:
Best ticketing tool for Customer use
Excellent repository for downloading for adding extra features for use.
What do you like best about the product?
It provides solutions to add on extra functionality by downloading apps such as field service management, risk, and compliance, ITOM. Service request management is what I am fond of.
What do you dislike about the product?
Should enable more integrations is what I prefer. Apart from that, the repository has maximum apps which empower service. Also, events should be more for learning because what I believe is through more events and learning; we can adopt best practices while providing services.
What problems is the product solving and how is that benefiting you?
ITSM, Product catalog, Request Management, Service catalog. I am involved in adding more features and developing more catalog items, and configuring its view in the service portal.
Recommendations to others considering the product:
We are enabling more features by downloading apps.
ServiceNow access and user friendly
What do you like best about the product?
Its very user Friendly and easy to access tool.
What do you dislike about the product?
Dislike about the continuous upgrades and search facility
What problems is the product solving and how is that benefiting you?
Association of assets
The ServiceNow Store is a great place for finding additional plugins and apps!
What do you like best about the product?
The ServiceNow store is very easy to navigate, and has tons of apps that you can add to your ServiceNow instance to enhance your system's capabilities further.
What do you dislike about the product?
I haven't found anything that I dislike about the ServiceNow store.
What problems is the product solving and how is that benefiting you?
I use the ServiceNow store to look for new apps/plugins developed by third party companies.
Service Now Store Review
What do you like best about the product?
Service Now store is divided based on the needs of the customer. I like how it can be divided into a variety of categories and have it organized; equipment, software, licenses, etc.
What do you dislike about the product?
I am very pleased with the store itself.
What problems is the product solving and how is that benefiting you?
The Service Now store allows us to get tickets in and work on them without having to engage on a call if we don't need to. It streamlines the process for the business as well as for the associate in need of something.
Recommendations to others considering the product:
It's a great tool to organize your business and outreach.
Best Ticketing tool
What do you like best about the product?
Application is user friendly. have many option to save the tickets and adjust the priorities and urgency of the incidents. can maintain own service catalog.
What do you dislike about the product?
newer update have some bugs need to be fixed
What problems is the product solving and how is that benefiting you?
Raising and close the business related tickets
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