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    ServiceNow on AWS

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    Sold by: ServiceNow 
    Accelerate Cloud Excellence with ServiceNow and AWS. ServiceNow products hosted on AWS, transacting through the AWS Marketplace through Private Offers. To purchase ServiceNow products on AWS, please contact your ServiceNow Sales team for your personalized, customized, and confidential Private Offer.
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    18 external reviews
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    Listing Thumbnail

    ServiceNow on AWS

     Info
    Sold by: ServiceNow 
    View purchase options

    Overview

    To purchase ServiceNow products on AWS, please contact your ServiceNow Sales team for your personalized, customized, and confidential Private Offer. If you are not working with a specific ServiceNow Sales team member, please email: awsmarketplacesubscriptionnotice@servicenow.onmicrosoft.com  or reach out via our website: https://www.servicenow.com/contact-us.html .

    ServiceNow products hosted on AWS as well as ServiceNow integrations with AWS help bridge the gap between the cloud of today and the cloud of tomorrow. With ServiceNow on AWS you can: 1. Digitize your business and deliver great employee and customer experiences 2. Drive greater efficiencies and reduce technical debt across the enterprise 3. Create new and resilient ways of working through a unified experience.

    The scalability and reach of AWS combined with ServiceNow intelligent platform for end-to-end digital transformation, will help customers optimize performance, maintain agility, and provide a more flexible and efficient environment for infrastructure management. ServiceNow helps make the world work better for everyone. ServiceNow is used by over 7,700 customers globally.

    ServiceNow products are now available for purchase on the AWS Marketplace for a negotiated price only via the Private Offer process. Individual ServiceNow products are not available to purchase via self-service transaction. The pricing displayed in this listing is not specific to any of our individual products and is not the price you will pay; your pricing will be determined by reaching out to our Sales team.

    Highlights

    • ServiceNow products are now available on AWS, transactable through Private Offers on the AWS Marketplace, including IT Service Management (ITSM), IT Operations Management (ITOM), HR Service Delivery (HRSD), Customer Service Management (CSM), and other eligible product offerings.

    Details

    Sold by
    ServiceNow 
    Categories
    IT Business Management 
    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases
    View financing details

    Pricing

    ServiceNow on AWS

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    View purchase options
    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    1-month contract (1)

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    Dimension
    Description
    Cost/month
    ServiceNow on AWS
    ServiceNow Products on AWS
    $1.00

    Vendor refund policy

    Please refer ServiceNow's refund policy

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    ServiceNow Support is available to you 24/7 at the support link, which includes links to helpful Product Documentation, our Knowledge Base, and our NOW Community of users.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Get support

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    Ratings and reviews

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    0 AWS reviews
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    18 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Bogireddy G.

    Best incident management tool ever

    Reviewed on Jul 22, 2023
    Review provided by G2
    What do you like best about the product?
    The level of customisation is awesome and UI is very intriguing. I use this everyday to manage and get reports assigned or resolved by my team. I use this too to request new software in our company.we can practically integrate this tool with any other tools.
    What do you dislike about the product?
    The customisation comes with too many hurdles and we need to do more work to achieve. The cost of the tool is too high and there are few cheap alternatives also.We have low control on few of the algorithms used in this tool.
    What problems is the product solving and how is that benefiting you?
    This tool is amazing to organise, prioritise and allocate incidents to individual people.We use this tool to keep a track of our daily work orders and we use this too to keep as a software order request.
    Leave a comment0 comments
    Information Technology and Services

    Servicenow Store Review

    Reviewed on Jul 06, 2022
    Review provided by G2
    What do you like best about the product?
    ServiceNow stores is the one stop place for the Apps that takes the servicenow ticketing experience to next level. It has more no of free apps to enhance our experiences.
    What do you dislike about the product?
    Not much,please encourage the developers to make more innovative solutions and application in the enterprise level for enhancing services.
    What problems is the product solving and how is that benefiting you?
    We have installed couple of apps into our IT enterprise implementation for better process and efficient usage. That turns out to be really helpful. I also personally worked on developing a application that resolves the real problem and we have published into the servicenow store
    Leave a comment0 comments
    Information Technology and Services

    Servicenow Store - A user friendly store Review

    Reviewed on Jun 15, 2022
    Review provided by G2
    What do you like best about the product?
    1. Simple and Elegant UI.
    2. User-friendly Application.
    3. Provides multiple solutions in a single place.
    4. Pool of applications.
    5. Optimal filters for advanced search.
    What do you dislike about the product?
    NO dislikes for ServiceNow store so far. It needs some amount of patience for the work of research to get the most suitable and optimal applications that you are looking for.
    What problems is the product solving and how is that benefiting you?
    It allows finding the solution for almost any solution using ServiceNow. There are a lot of paid/ free applications that any organization can make use of profitably.
    Leave a comment0 comments
    Rohit V.

    Servicenow Review

    Reviewed on Jun 02, 2022
    Review provided by G2
    What do you like best about the product?
    The best part of the ServiceNow store is they are having the best applications available in the market among their competitors and the store is updating daily with the new applications as well as with the updates to the existing applications.
    What do you dislike about the product?
    Some of the applications still need some updates that can make them better. I have used an application for a robust transform map which can be used only for CMDB tables, which could have been better if we can use it for all the tables.
    What problems is the product solving and how is that benefiting you?
    Some of the functionalities can easily be solved using the application in store. I have tried a store app for robust transform map and it worked well and it eased my work.
    Leave a comment0 comments
    Gagandeep Singh S.

    User Friendly Tool

    Reviewed on Mar 28, 2022
    Review provided by G2
    What do you like best about the product?
    Ease of Use.It is easy to use even when you are using it for the first time.
    What do you dislike about the product?
    Color scheme,it is not at all attractive for an excellent UI experience.
    What problems is the product solving and how is that benefiting you?
    Incident Management
    Leave a comment0 comments
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