ManageEngine OpManager BYOL
ZOHO CorporationReviews from AWS customer
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Instant Alerts, Friendly Interface, and Strong Premium Support
What do you like best about the product?
The most like thing is instant email response when any onboarded device goes down, Interface is very very friendly, technical support is very good when you have premium support which is around 20% of the total licenses cost.
What do you dislike about the product?
After the upgrades, I’ve run into challenges many times.
What problems is the product solving and how is that benefiting you?
Monitoring of all the Network devices that are running in our organization via ICMP and SNMP.
Competitive Pricing, Clear Dashboards, and Reliable Multi-Vendor Performance Monitoring
What do you like best about the product?
1. For the breadth of coverage it offers the licensing cost is remarkably competitive.
2. Dashboards are well-organised, visually clear, and easy to navigate. New team members get comfortable fairly quickly without much hand-holding.
3. Strong Multi-Vendor Coverage & Performance - Performance data for CPU, memory, disk, and network is reliably accurate and consistently collected without gaps.
4. The alerting-to-incident flow with ITSM works cleanly. Automatic ticket creation on threshold breaches keeps operations tight and audit-friendly without needing complex middleware or custom scripting.
5. Support is accessible, knowledgeable, and turnaround is fast. Onboarding feels assisted rather than abandoned.
6. AIOps capabilities around anomaly detection and predictive alerting are a welcome addition, helping reduce noise and surface meaningful issues before they escalate. Still maturing, but already adding practical value in day-to-day operations.
2. Dashboards are well-organised, visually clear, and easy to navigate. New team members get comfortable fairly quickly without much hand-holding.
3. Strong Multi-Vendor Coverage & Performance - Performance data for CPU, memory, disk, and network is reliably accurate and consistently collected without gaps.
4. The alerting-to-incident flow with ITSM works cleanly. Automatic ticket creation on threshold breaches keeps operations tight and audit-friendly without needing complex middleware or custom scripting.
5. Support is accessible, knowledgeable, and turnaround is fast. Onboarding feels assisted rather than abandoned.
6. AIOps capabilities around anomaly detection and predictive alerting are a welcome addition, helping reduce noise and surface meaningful issues before they escalate. Still maturing, but already adding practical value in day-to-day operations.
What do you dislike about the product?
- Out-of-the-box reports cover the essentials but customisation is limited. Getting a polished, meaningful report tailored to specific stakeholder needs often requires exporting data and reworking it externally. Not ideal when you need quick executive-level visibility.
- Various add-on options per use case for indepth monitoring. At times it feels like core functionality that should be included that than an upsell.
- While the ITSM and CMDB integration works well for basic incident creation, deeper bi-directional CMDB synchronisation and relationship mapping sometimes requires additional configuration effor
- Various add-on options per use case for indepth monitoring. At times it feels like core functionality that should be included that than an upsell.
- While the ITSM and CMDB integration works well for basic incident creation, deeper bi-directional CMDB synchronisation and relationship mapping sometimes requires additional configuration effor
What problems is the product solving and how is that benefiting you?
OpManager brings infrastructure and network device monitoring under one roof, removing the need to juggle multiple tools and giving the operations team a single, dependable view of overall environment health at any moment.
It helps catch performance issues - CPU, memory, disk, and network - before they snowball into outages, keeping services stable and reducing unplanned downtime that directly impacts the business.
The ITSM and CMDB integration closes the loop between monitoring and incident management, so alerts don’t just fire into a void; they turn into tracked, accountable tickets with clear ownership and established resolution workflows.
At its core, OpManager addresses a very practical need: giving a lean IT operations team strong visibility and control across a diverse, mixed-vendor environment without stretching the budget - which, for most organisations, is the real day-to-day challenge.
It helps catch performance issues - CPU, memory, disk, and network - before they snowball into outages, keeping services stable and reducing unplanned downtime that directly impacts the business.
The ITSM and CMDB integration closes the loop between monitoring and incident management, so alerts don’t just fire into a void; they turn into tracked, accountable tickets with clear ownership and established resolution workflows.
At its core, OpManager addresses a very practical need: giving a lean IT operations team strong visibility and control across a diverse, mixed-vendor environment without stretching the budget - which, for most organisations, is the real day-to-day challenge.
User-Friendly Single-View Dashboard for Fast Network Troubleshooting
What do you like best about the product?
A single-view dashboard for all network devices across the entire network. So GUI is user friendly to use which helps the performance of the engineer to troubleshoot the issue asap.
It has easy onboarding new devices for various network devices.
It supports lot of other devices as well like switch, router, firewall and intergration with Pager duty.
It has easy onboarding new devices for various network devices.
It supports lot of other devices as well like switch, router, firewall and intergration with Pager duty.
What do you dislike about the product?
OpManager alerting needs to be optimized. Adding AI features to explain why an alert is being triggered and what the actual cause is could deliver better results.
A monthly review of the configuration is also required so the system continues to run smoothly.
A monthly review of the configuration is also required so the system continues to run smoothly.
What problems is the product solving and how is that benefiting you?
It helps us monitor our networking devices more effectively before we don't use to have any product for monitoring.
Broad Network Monitoring Coverage Across All Our Vendors
What do you like best about the product?
It has a great range of network device monitoring coverage. It supports monitoring via SNMP, WMI, CLI, ICMP, etc. It also supports all of our vendors, like Cisco and HP/Dell.
What do you dislike about the product?
The UI and UX feel a bit outdated, but the app is very responsive.
What problems is the product solving and how is that benefiting you?
We have a huge number of devices to monitor, and at various levels. It helps accommodate all of them.
Feature-Rich All-in-One, But a Steep Learning Curve at First
What do you like best about the product?
It offers a wide range of features for end users, all bundled together in a single package.
What do you dislike about the product?
OpManager has a bit of an intimidating learning curve at first, and it took me some time to get comfortable with it.
What problems is the product solving and how is that benefiting you?
It’s allowing us to manage more devices than ever before, and it integrates easily with many providers through a range of monitoring protocols.
Clear, Organized Dashboard and Easy Device Integration
What do you like best about the product?
What I liked most about OP Manager Plus is the dashboard, because it clearly and neatly displays details for network devices, firewalls, and servers separately. Device integration is also very easy and doesn’t take much time.
What do you dislike about the product?
There’s nothing major to dislike about ManageEngine OP Manager Plus. That said, it would be even better if it included asset management features. We can manage network devices with this tool, but monitors, laptops, and other workstations can’t be managed. Aside from that limitation, I don’t have anything else to complain about.
What problems is the product solving and how is that benefiting you?
We have a lot of network devices such as switches, firewalls and routers, so we needed a tool to monitor them, generate monthly reports and identify if anything gets disconnected. For that purpose, we purchased OP Manager. Now, I do not have any issues and everything is clear.
All-in-One Visibility with Truly Useful Dashboards and Flexible Alerting
What do you like best about the product?
any new things about ManageEngine OpManager that you like: None
What do you dislike about the product?
any new things about ManageEngine OpManager that you like: None
What problems is the product solving and how is that benefiting you?
It brings everything into a single, centralized view—network, servers, virtual machines, storage, and more.
The biggest benefit is that I don’t have to keep jumping between tools. I can see the full picture of what’s happening across the environment, which makes troubleshooting faster and less driven by guesswork.
OpManager helps to prevent or shorten outages, that’s immediate ROI
The biggest benefit is that I don’t have to keep jumping between tools. I can see the full picture of what’s happening across the environment, which makes troubleshooting faster and less driven by guesswork.
OpManager helps to prevent or shorten outages, that’s immediate ROI
Best Tool to Monitor entire IT Infrastructure
What do you like best about the product?
ManageEngine OpManager is one of comprehensive tool that helps to monitor Server infrastructure, Network Devices and Storage Devices
What do you dislike about the product?
There is nothing to talk about dislikes for this product
What problems is the product solving and how is that benefiting you?
ManageEngine OpManager helps to get all performance parameters of entire IT infra be its Server, Network or Storage. Advanced Alerting system helps to act on time. It provides deep insight to analyze performance issues and solve them on time.
Intelligent Thresholds and AI/ML Anomaly Detection That Deliver
What do you like best about the product?
Intelligent thresholds and AI/ML-based anomaly detection.
What do you dislike about the product?
In very large deployments, performance can degrade if the system isn’t properly tuned.
What problems is the product solving and how is that benefiting you?
It’s particularly well suited for IT teams that manage complex, multi-vendor infrastructures.
Stable, Reliable Product Experience
What do you like best about the product?
Like the stability of the product. But requires more support for advanced synthetics
What do you dislike about the product?
No advanced synthetics option. UI improvements
What problems is the product solving and how is that benefiting you?
Monitoring MQ and windows workloads
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