Suprsend
SuprSendReviews from AWS customer
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Notifications/User communications architecture solved once and for all!
What do you like best about the product?
1. If you want to build the right notification architecture for your platform, it can be a very time-consuming and resource-heavy project. SuprSend is simply plug and play. Also, you don't need to worry about scaling at peaks.
2. Able to run AB experiments with notification content without tech intervention
3. Finally able to avoid spamming users. Most orgs tend to use all channels each time they want to notify users. Here you can define the mandatory channels and the system automatically decides on other channels only if the user has not seen the notification in mandatory channels. Amazing for cost optimisation at scale and to avoid spamming.
4. The team is extremely responsive. We were able to create a slack group for them and it's so easy to reach out, and schedule calls in real-time with them whenever needed.
I can't stress this one enough but ZERO/minimal tech dependency is so powerful for our product managers and content team. Design and send transactional notifications, run experiments and so on.
2. Able to run AB experiments with notification content without tech intervention
3. Finally able to avoid spamming users. Most orgs tend to use all channels each time they want to notify users. Here you can define the mandatory channels and the system automatically decides on other channels only if the user has not seen the notification in mandatory channels. Amazing for cost optimisation at scale and to avoid spamming.
4. The team is extremely responsive. We were able to create a slack group for them and it's so easy to reach out, and schedule calls in real-time with them whenever needed.
I can't stress this one enough but ZERO/minimal tech dependency is so powerful for our product managers and content team. Design and send transactional notifications, run experiments and so on.
What do you dislike about the product?
I'm in love with this product so much that I'm becoming greedy for features. Would love for it to have DB connectors, telegram integrations and so on. I know it's in their roadmap though.
What problems is the product solving and how is that benefiting you?
1. Notifications architecture scaling (both in terms of infrastructure and human resources)
2. AB testing notifications content without tech dependency
3. Avoid spamming users (Suprsend figures out channels based on user behaviour and you can define mandatory channels if needed)
4. WYSIWYG transactional notifications design
2. AB testing notifications content without tech dependency
3. Avoid spamming users (Suprsend figures out channels based on user behaviour and you can define mandatory channels if needed)
4. WYSIWYG transactional notifications design
Helped us scale and manage our entire notification layer
What do you like best about the product?
We can add new notifications at an astronimical rate. Developers are no more a bottle neck for adding new notifications or making some minute changes.
What do you dislike about the product?
Wish Suprsend had a way by which we can connect our databse to it.
What problems is the product solving and how is that benefiting you?
Suprsend has helped us in managing our notification infra. We don't think twice before adding/updating new notifications as it has become extremely easy. Also, we can see entire analytics of all types of notifications in one place that helps us measure what is working well and what is not.
Awesome no-code for notification infrastructure stack
What do you like best about the product?
We got up and running with our notifications in less than 2 hours. The ability to A/B test with templates without a single line of code is awesome. The analytics dashboard for tracking the efficacy of the notifications is also very effective.
What do you dislike about the product?
The platform can have some more channel integrations, although, the ones we were looking for were non-standard. We were able to integrate SMS, Whatsapp, Push and Email seamlessly. We wanted to integrate Telegram and Discord as well. It would be good to have these channels in the future.
What problems is the product solving and how is that benefiting you?
- Almost a no-code stack to setup the notification system, which gets a company up and running with user communications very quickly.
- A lot more control for the product managers to A/B test with notifications without any developer dependency. We always felt this is how notifications should have been done all along.
- A lot more control for the product managers to A/B test with notifications without any developer dependency. We always felt this is how notifications should have been done all along.
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