Overview
SuprSend is an out-of-the-box notification infrastructure built for modern product and engineering teams. Instead of stitching together separate channels and vendors, or maintaining notification logic in code - teams integrate SuprSend's single API and get a production-ready notification engine from day one.
Unified API & Multi-Channel Delivery: Trigger notifications across email, SMS, mobile push, web push, in-app inbox, WhatsApp, Slack, and MS Teams from a single API.
Effortless Integration: API and SDKs available in all major languages. Built-in MCP support for tools like Claude and Cursor to help you go live in a matter of days. Give your product managers, growth marketers and AI agents a safe and observable notification tool.
Workflow & Campaign Management: Build transactional, event-based, and scheduled notification journeys without writing boilerplate code. Supports batching/digest, wait-until triggers, timezone-aware delivery, branching, multi-lingual, smart channel routing, and provider fallback to build any notification use case.
In-App Notification Inbox: Drop in a fully customizable, real-time notification feed with React, Vue, Angular, React Native, Flutter, iOS, and Android SDKs. Go live in under 30 minutes.
Template Management: WYSIWYG editors for all channels with version control, multi-lingual (i18n) support, and brand-level customization per tenant. No code needed to update templates.
User Preference Center: Let users control how, when, and on which channels they receive notifications. Plug-and-play hosted preference page or headless UI.
Multi-Tenancy: Scope notifications, templates, preferences and vendors per tenant. Purpose-built for B2B SaaS products serving multiple customer organisations and B2C products with multiple applications.
Observability & Analytics: Step-by-step real-time logs for every notification. Debug faster, identify failures instantly, and sync notification data to your data warehouse. Details dashboards give your team insights on how notifications are performing across all channels.
MCP Server: Manage SuprSend workflows, templates, and subscribers directly from AI coding tools. Automate notifications in natural language with Claude, Cursor, and other MCP clients.
Security & Compliance: SOC 2 Type II | HIPAA | GDPR | CPRA | SAML 2.0 SSO | RBAC | Audit Trail | Dedicated Infrastructure | Bring Your Own Cloud (BYOC).
Proven customer results: 90% reduction in operational overhead, 40% uplift in engagement, 600+ developer hours saved, 27% increase in repeat purchases, 144% engagement increase with in-app inbox. Trusted by Siemens, Waterway, CrazyGames, Exacare, HeyReach, Delightree and many more in production.
Highlights
- Ship Faster, Maintain Less: One API, all channels. Integrate once and go live in days with SDKs in every major language, built-in MCP support for AI coding tools, and a drop-in notification inbox, replacing months of in-house build with a production-ready engine from day one.
- Built for Scale and Complexity: Orchestrate transactional alerts, in-product messages, and engagement campaigns with smart routing, batching and timezone-aware delivery. Add multi-tenancy, version-controlled templates, user-level preference and analytics, without writing boilerplate logic. Purpose-built for B2B, B2B2C, and high-volume B2C applications.
- Enterprise-Ready Infrastructure: SOC 2 Type II, HIPAA, GDPR, CPRA compliant with SAML SSO, RBAC, and BYOC options. Trusted by Siemens, CrazyGames, HeyReach, and more - with proven results like 90% reduction in operational overhead and 1,000+ developer hours saved. Go from API integration to production in under 48 hours.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
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Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months | Overage cost |
|---|---|---|---|
Custom | SuprSend Enterprise Plan with 8M notifications/year, unified APIs for all channels, workflow & template engine, multi-tenancy, preferences, analytics, and enterprise support. MAU-based pricing available on request. | $48,000.00 |
Vendor refund policy
All fees are non-refundable and non-cancellable except as required by law.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
SuprSend offers email and chat support Monday through Saturday, with dedicated Slack channel support for paid plan customers. Full documentation, quick-start guides, and API references are available at docs.suprsend.com . Enterprise customers get a dedicated Customer Success Manager, SLA-backed support, and migration assistance. Community support is available via our public Slack at suprsend.com .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Intuitive UI with Excellent Support, Needs Maturity
Easy-to-Use, Low-Cost Communications Platform with a Responsive Team
Low on cost.
Responsive team.
Easy intuitive integrations.
Quick development time for requested features.
They have been quite helpful on many fronts including helps in debuggin and responding to external incidents.
If they can adds monitoring / alarm features that would be helpful.
Easy-to-Use Workflow Analytics with Fast Performance and Helpful Support
As I work as a QA, I am always analyzing the execution of workflows and the information displayed there is quite useful.
The test mode in the test environment also helps with the creation of test users, as well as the easy change of environment, where we can analyze how the workflows were executed in the production environment and how we can reproduce them in the test environment.
The support team is also very helpful, always responding when we find a bug. Workflow execution is also quite fast, maintaining highly optimized performance.
The integration with our platform was also done quickly, and whenever we need to make updates, we can do so in a short amount of time.
I haven’t used the AI system yet, so I don’t have a clear opinion on it at this point.
Simplifies Real-Time Notification Feeds with a Stable, Type-Safe v4 SDK
The recent v4 SDK update is a massive improvement over v1. It brought a lot more architectural stability, better type safety, and much more predictable state management, which means far fewer layout shifts or rendering bugs in our application's notification bell feed.
While the breaking changes were a bit painful to navigate initially, the stability of the new SDK ultimately made it worth the effort. It’s also worth noting that because the platform handles so many multi-channel routing options, the initial setup and learning curve for configuration can take a bit of time to get perfectly right, though their support team did a great job of helping us through it.
Problem: Managing separate APIs and payloads for in-app feeds, email, SMS, and push notifications causes high engineering overhead.
Benefit: It acts as a single centralized hub. We integrate the frontend SDK once, and SuprSend handles all multi-channel routing under the hood.
2. Complex Real-Time State Management
Problem: Building a real-time notification bell from scratch requires handling WebSockets, read/unread states, and multi-tab synchronization.
Benefit: The pre-built UI components handle this automatically. Migrating to the v4 SDK made this completely bulletproof, eliminating UI rendering bugs and race conditions.
3. Engineering Overhead
Problem: Designing and optimizing a responsive notification center widget distracts frontend teams from building core features.
Benefit: It drastically accelerates time-to-market. We get a highly customizable, production-ready notification UI immediately, freeing up resources for our core application.