Service Hub Enterprise
HubSpotReviews from AWS customer
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Hubspot Service Hub review
What do you like best about the product?
Being able to see how many times people open their email, creating deals for them, being reminded when I need to follow up via email/phone with my clients, seeing our profits and targets monthly
What do you dislike about the product?
having to manually create a task after creating a deal which makes you select 'follow up date' - task should be should be automatically after selecting what follow up date it falls on. After a customer is no longer active for a year (for example) they should go into some sort of notice so we can remove them or keep them in the system - every client costs money and we have hundreds of contacts we don't use anymore that are in the hub spot customer base
What problems is the product solving and how is that benefiting you?
Closer customer relationships without stress, seeing fully how or business is making profit monthly and quarterly, creating an easier work flow
Recommendations to others considering the product:
inactivity reports for customers, automatic tasks for deal follow ups,
Really enjoyed experiences with this team
What do you like best about the product?
Knowledge base is very deep and well written
What do you dislike about the product?
Ticket tracking could be better.
I find it tough to make sense of where the ticket came from.
I find it tough to make sense of where the ticket came from.
What problems is the product solving and how is that benefiting you?
Productivity across the team I would say
Recommendations to others considering the product:
Don't skimp on training
very easy to use
What do you like best about the product?
-user friendly and customizable
-easily use for searching and creating
-easily use for searching and creating
What do you dislike about the product?
it crashes sometimes and there are some down time
What problems is the product solving and how is that benefiting you?
marketing. its easier to look for contacts and company
Intuitive and fast
What do you like best about the product?
Ease of access to information and filters
What do you dislike about the product?
The system resources you are using, when opening multiple windows, normally cause the PC to freeze.
What problems is the product solving and how is that benefiting you?
Be aware of my clients' activities to contact them when I receive notifications
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