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Tableau+ | Salesforce

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews
  • 5 star
    0
  • 4
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

3,434 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Kanika G.

Easy to use

  • May 09, 2024
  • Review provided by G2

What do you like best about the product?
It is user friendly and it is very easy to work in it. I don't have much technical skills still i learned it very fast as it is very easy to operate. I frequently use it in my day to day work.
What do you dislike about the product?
Nothing is there to dislike about tableau.
What problems is the product solving and how is that benefiting you?
It is making it very easy to present the data in presentable form.


    Debarshi M.

A complete visualization tool for all industries

  • May 04, 2024
  • Review provided by G2

What do you like best about the product?
Tableau efffectively describes the story that data have through distinctive colourful visualization.
What do you dislike about the product?
At times the procedures in Tableau appear to be a bit too complicated.
What problems is the product solving and how is that benefiting you?
Once a dataset or a set of datasets are uploaded in Tableau I can use it to join them and accordingly process, clean the data in order to make it analyze ready. In the dashboard section, I use different plots to analyze data and draw proper interpretation from those.


    Consulting

Best data visualization and analysis tool ever

  • May 01, 2024
  • Review provided by G2

What do you like best about the product?
Tableau has been a time saver for organising various data related tasks. It has offered us with efficient ways of organizing data which was a Herculean task for us
What do you dislike about the product?
There is not much to dislike about tableau but I consider there could have been AI integration for better data visualization than manual work which can be automated using AI
What problems is the product solving and how is that benefiting you?
Tableau has solved problem of data analysis for us earlier it was difficult using just Microsoft Excel to do predictive analytics but now integrating Bluesky Statistics with it has made us derive actionable insights


    NidhiJain

Useful for data summarizing and dashboarding

  • April 29, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the tool's dashboard for reporting purposes.

What is most valuable?

Tableau's most valuable features are its ability to summarize data, provide dynamic controls for navigating different charts, and showcase historical data trends. I appreciate the option to colour-code different charts for improved customer experience.

Tableau has influenced our decision-making process. With its ability to create conditional views and filter data easily, we can quickly analyze information and make informed decisions. It saves us time by providing a concise business performance summary, allowing us to focus rather than sorting through extensive Excel files.

What needs improvement?

Tableau could be improved by introducing a data manipulation layer within the tool itself. Currently, data manipulations require using additional tools like Alteryx. If Tableau included these capabilities, it would reduce the need for external dependencies. The tool gets slower when we feed huge amounts of data.

For how long have I used the solution?

I have been working with the product for four months.

What do I think about the stability of the solution?

I rate the solution's stability a nine out of ten since it gets slower whenever huge data is added.

What do I think about the scalability of the solution?

The tool's scalability is easy. I rate it a ten out of ten. My company has thousands of users for Tableau.

How are customer service and support?

We've got a dedicated support. It's easy to reach out to them, and they respond promptly.

How was the initial setup?

I rate the tool's deployment a six out of ten. It depends on the individual's technical background. Someone with a technical background could learn it in about a week or ten days. However, for someone from a non-technical background, it might take them longer, maybe a month, to grasp the more complex aspects of the tool.

What was our ROI?

Tableau has provided a return on investment for our company. It has helped us manage critical information such as outstanding payments and trade details. With Tableau, we have gained visibility into outstanding rates and payment dues, enabling us to follow up on penalties or payments from clients.

What's my experience with pricing, setup cost, and licensing?

The solution's licensing is based on user-basis. It depends on the business ROI it offers. It's not on the higher side or too cheap; it falls in the medium-cost range. The price is determined by user usage, so the cost will also increase as the number of users increases.

What other advice do I have?

For data analysis, we primarily use Tableau for basic tasks like creating pie charts or calculating averages. However, it lacks extensive or complex data analysis capabilities.

Tableau's data planning capabilities are somewhat limited. To compensate, we rely on other tools like Alteryx for data manipulation. Once we've prepared the data, we create hyperfiles and use Tableau for dashboarding.

I would recommend Tableau for advanced visualization tools. Still, I must mention that other powerful options are available in the market, such as Power BI. Power BI, which offers extensive data manipulation and dashboarding capabilities, while Tableau is old. Additionally, Power BI has newer versions, enhanced capabilities, and better integrations.

Right now, there are no talks on replacing it. So, my company will continue to rely on Tableau because it has many users. If we have to move to another tool, there must be a migration plan and many logistical changes, which could be a challenge.

I rate the overall product an eight out of ten. I advise those considering using Tableau to analyze their needs beforehand. Tableau can be a valuable data analysis and visualization tool, but it's important to understand what you want to achieve with it.


    reviewer1601535

Provides analytics and simple reporting with data cleaning

  • April 26, 2024
  • Review provided by PeerSpot

What is our primary use case?

There are many use cases and many projects. I have done level cost-based analysis and forecasting. I have also created one dashboard for their risk measurement.

What is most valuable?

The most valuable feature is the analytics part. You can use simple reporting by using the analytics by businesses and stakeholders, giving insight into that particular information. It also has data cleaning. It saved a lot of time for the application.

What needs improvement?

Every time, they create a new version of Tableau. We need to update that version and create a new EXE file. Any visualization tool should have one particular application that only needs to be updated rather than creating version one, like 2024.1.2. You can see many versions in Tableau. We are using this number of versions only because of the latest update. Having the latest update in the same application rather than creating multiple versions would be good.

Some features are not enabled in Tableau. We can use the measure or Python to use that. Every company or every person has its own requirement in Tableau. Suppose I am using an in-date format. I'm extracting data from my data source in some other format. At the same time, businesses want to view this information in different formats. I have to customize the data format. If possible, you and your team can work on the date format in the world. There are multiple data formats or data get views available in the report. You can also accommodate in the gate feature.

For how long have I used the solution?

I have been using Tableau for almost five to six years.

What do I think about the scalability of the solution?

Tableau is scalable software. Almost 500 people within my department are using this solution.

How are customer service and support?

During COVID-19, I had a few issues. Our support team didn't support it. We requested to the Tableau team, and that person helped us. Sometimes, they have a good way. They have excellent knowledge, but sometimes, when you provide your source to a third party, they don't support us technically.

How was the initial setup?

The initial setup of desktop application is straightforward. We can also creat,e athe project and tha e end user can also create their own project, and later on, if needed, the support team can help us with that.

It takes ten working days minimum to complete creating dashboard and setup server. We are using dev and production environment. Some are also using a testing environment based on their requirement and discussion with the business.

Multiple team is responsible for their activities. At least five to six people are required for deployment because someone is creating a dashboard and some person has their knowledge at server level. Also, some person needs to have their permission management.

Which other solutions did I evaluate?

I was not able to connect Tableau with SharePoint online. Microsoft Power BI can be connected with SharePoint easily online. It has many more facilities than the Tableau application.

What other advice do I have?

The daily reporting or data analysis has seen many improvements with Tableau. We can manage the users accordingly while doing the drag-and-drop interface for that application. I can do Python and use Python Tableau language, which creates a lot of differences.

I have never faced any issues with data integration. Before COVID era, I was using SAP HANA. I could use it very frequently and use the data set accordingly.

I have never faced any such issues. It is a very good application. There are many more application which are also very good and very user friendly, but Tableau is also one of them. We have a direct live collection. Even business users share experience while connecting the live. They feel some hindrance while using this application when they refer us or when they filter the data. You can see the delay response in the page.

Tableau is a good application. I created any dashboard for the business, and business want to view their information. They like that application, and they are able to on this side, what purpose they wanted to develop this dashboard.

I recommend Tableau. There are many BI application. Tableau is one of them, as I I use it.

If the user want to view information, it would be go with their line. It is simple to understand, and take decision based on their information. It would be very good to have on comparison heat map or the pie chart.

Overall, I rate the solution a nine out of ten.


    Sanjiv Dogra

Provides impressive dashboards and customized reports

  • April 26, 2024
  • Review provided by PeerSpot

What is our primary use case?

My team is working with Tableau to give presentations, create dashboards, and fetch reports from the system.

What is most valuable?

Tableau is a fantastic tool that provides impressive dashboards and customized reports.

What needs improvement?

The solution’s pricing could be improved.

For how long have I used the solution?

My team has been using Tableau for the last eight to nine months.

Which solution did I use previously and why did I switch?

Earlier, we were using only Power BI, which had certain limitations. We could not go beyond the maximum output we had expected. We observed multiple facilities or benefits after buying Tableau. The dashboards are getting more presentable, and we are getting customized reports. Things are in place after getting Tableau into our systems. We are getting appropriate dashboards and reporting with the solution.

How was the initial setup?

Tools like Tableau are not cloud-native services of the cloud and the cloud environment. So, it is very difficult to secure things, move to the cloud, and deploy things onto the cloud. Setting up Tableau on the cloud requires a different skill set because the cloud is a different environment altogether, and data center technologies are something else. Although it's more or less the same, people are unfamiliar with the cloud these days.

What about the implementation team?

Once the environment was set up, it hardly took a week to configure everything in the cloud environment. The team concerned worked with system integrators, who successfully set up everything. We are working seamlessly, and there are no problems as of now.

What's my experience with pricing, setup cost, and licensing?

Tableau is an expensive solution compared to Power BI. We have paid the upfront cost for Tableau, which is 40% more expensive than Power BI.

What other advice do I have?

We realized the benefits of Tableau within a month or so. We got the appropriate skill set to work on the solution directly and got fantastic outputs after deploying it in our systems.

We are working with the government directly. The government has observed that the tool is fantastic. The tool has multiple features, and they are getting the desired output. We are still exploring how many other features and functionalities of Tableau we can use.

We are still trying to integrate Tableau with other platforms to exploit the maximum potential of the portals, services, or software. We are still exploring those opportunities. We have integrated the solution with different schemes and applications, and it works seamlessly.

We are still discovering how many other platforms can be integrated with Tableau. As of now, we haven't faced any issues. We may face some challenges because we are currently trying to integrate it with the SAP environment.

I strongly recommend Tableau to other users because it is a fantastic tool that provides impressive dashboards and customized reports.

Overall, I rate the solution ten out of ten.


    Harold S.

Recommendations for Salesforce

  • April 24, 2024
  • Review provided by G2

What do you like best about the product?
Its easy to change the tagging and we can save all the article that we are using in our daily basis .
What do you dislike about the product?
Theres always a system downtime and it takes time for them to update the Knowledge Base . We are hoping that the engineering team should do something about the system issue because our scorecard is connected to our tagging in salesforce , so if theres a system issue most of the time theres a descrepancy in our scorecard . The Knowledge base or Article is our guide in our work however theres a lot of scenario that if theres a new update and we are always using slack to share the new update instead of updating the article itself , so we need to search in slack the workflow that we need to do instead of following the article in salesforce .
What problems is the product solving and how is that benefiting you?
Salesforce is the tool that guiding us in our job everyday . Salesfocre is like our bible that we must open and follow everytime we are assisting our customer


    Devyani G.

Go to platform for analytics and analyzing all your performance and productivity data.

  • April 23, 2024
  • Review provided by G2

What do you like best about the product?
The ease of use and understanding the data
What do you dislike about the product?
It can expand the data more for a more transparent understanding.
What problems is the product solving and how is that benefiting you?
Tableau gives me an idea on what to prioritise based on the performance metrics and account activity.


    Amisha S.

"Best data visualization tool"

  • April 21, 2024
  • Review provided by G2

What do you like best about the product?
- Tableau is so user friendly and efficient for creating impactful data visualizations.
- The drag and drop process simplifies the process of building visuals.
- The ability to connect with multiple data source such as Big query and Googlesheet is incredibly valuable.
- It is able to deal with large datasets.
- The interactive dashboard and visualisation feature make it easier for team members to explore the data.
What do you dislike about the product?
Except the complex pricing model there is no dislikes .
What problems is the product solving and how is that benefiting you?
- The reports and dashboards helps clients to make decision quickly and the support from the tableau community and customer service adds another level of value by providing resources and assistance when needed.
- It has almost nil traininig cost.
- The most important thing the way Tableau handles the large amount of data no one can do.


    Management Consulting

Best assistance I have ever got from software !

  • April 21, 2024
  • Review provided by G2

What do you like best about the product?
It's ease of use and interoperability is the best thing that is driving me to use this software . It's integration with Microsoft Excel has made my life easier
What do you dislike about the product?
I have used both power BI and tableau and sometimes task automation seems lot easier in power BI than in tableau. Tasks such as dynamic tables and feedforward tasks are easier to automate in power BI but having said this Tableau has speed in other general operations
What problems is the product solving and how is that benefiting you?
Our institute has been consulting many hospitals for improving their operations and using tableau I have worked on various predictive analysis projects. Now we are also working on client specific solutions to provide clean data or synthetic data using gen Ai and Tableau