Tableau+ | Salesforce

What do you like best about the product?

It is good at making things look pretty, sometimes

What do you dislike about the product?

Literally every other part of its use. I purchased Tableau Cloud for my organisation of 50 people and will tell any peer or colleague in the industry to avoid it at all costs.

Here are a selection of the issues I deal with every day:
* I get logged out every few hours. I understand that this is a security feature, but there is no ability to change the logout duration.
* Permissions for each piece of content are completely byzantine... good luck every figuring out why someone can't access a report (or why one chart in a report isn't working for them).
* The data model and layout of data sources is completely nonsensical and impossible to use. Any time a change is made in an upstream report, get to make the same change in nine different places, and even then sometimes for it not to work. There is no robustness here. Has nobody at Tableau thought of what the actual day-to-day process of using a BI tool involve?
* Everything is slooooooooooooow, I wait and wait and wait for pages to load. Using the Data Flow is painfully slow – any change requires a wait of 30 seconds before the UI is usable again. And because caching has clearly been wrongly implemented, I frequently make a change in the application, navigate to another part of the site, and find that change has yet to propagate.
* Error messages are totally opaque. Something will break, and there will be absolutely no way for you to identify what the root cause is.
* It feels like none of the components of the system are actually integrated with one another. For example, if you set up a Data Flow to write an output file, then move that file, the Data Flow will continue writing to the old location, meaning any reports that were downstream of the original file just silently fail to show any updated data.
* The UI is horribly inconsistent and smacks of "four different product squads are working on this same page" – there are always multiple different ways to do things, each of which brings some subtlety or unintended consequence.
* There are a number of advertisements for irrelevant or paid features that you cannot hide. This is despite paying many thousands of dollars a year for licenses.
* Integrations with more sophisticated analytics environments are absymal. The Snowflake connector still does not support key-pair authentication, and there is no ability to actually store credentials in Tableau Cloud.
* There is no ability to automatically schedule a report to be posted in Slack... despite the fact that Salesforce owns both Slack and Tableau!

How is it possible that a >$1B company that has now been acquired by a >$100B can produce such an embarrassingly poor piece of software? I will never understand. Do not, under any circumstances, purchase this if you want to have any luck with "democratising data" or "driving analytics" at your organisation.

What problems is the product solving and how is that benefiting you?

Making pretty charts. But this is something any BI tool can do.

What do you like best about the product?

"Tableau excels at turning complex datasets into interactive, visually compelling dashboards that are easy to explore and share. Its drag-and-drop interface makes it user-friendly, even for those without a technical background. I especially appreciate how quickly I can identify trends, outliers, and insights across large data sets. The ability to connect to multiple data sources and create live, real-time dashboards is also a huge plus."

What do you dislike about the product?

Some advanced features require knowledge of calculated fields or scripting, which can be overwhelming

What problems is the product solving and how is that benefiting you?

"Tableau helps us turn raw data from multiple sources into clear, interactive visual dashboards that support faster and more informed decision-making. It solves the problem of manual reporting and data silos by allowing us to centralize our data analysis in one place. This has significantly improved our ability to track KPIs, identify trends, and communicate insights across departments in real time.

What do you like best about the product?

The ability to filter down into specific details utilizing Tableau to find the exact information needed is a game changer. While I use Tableau a few times a week, and it can be a bit confusing to start, once you understand where to find what you need, it's a breeze!

What do you dislike about the product?

Can be extremely slow loading times due to the amount of information that it houses.

What problems is the product solving and how is that benefiting you?

Looking at specific metrics all in one place, and being able to locate details on certain accounts for clients to gain a better understanding of the holistic view.

What do you like best about the product?

1. Tableau makes data visualization simple and interactive, helping turn complex data into easy-to-understand insights.


2. Its drag-and-drop interface allows quick dashboard creation without heavy coding.


3. It connects seamlessly with multiple data sources, enabling real-time analysis.

What do you dislike about the product?

1. Tableau can be resource-intensive, sometimes slowing down with very large datasets.


2. Its licensing and pricing are relatively high compared to alternatives.


3. Some advanced customizations require complex workarounds, which reduces ease of use.

What problems is the product solving and how is that benefiting you?

Tableau solves the problem of manually analyzing and interpreting large, complex datasets by transforming them into clear, interactive visualizations.
It reduces the time spent on reporting, ensures accuracy, and helps identify trends and patterns quickly.

What do you like best about the product?

It helps to create a interactive dashboard

What do you dislike about the product?

Higher cost, rest everything is fine for tableau.

What problems is the product solving and how is that benefiting you?

We have integrated Tablue with our DLP solution and it gives us complete work hours reports in single dashboard