Tableau+ | Salesforce
Salesforce, Inc.External reviews
3,397 reviews
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Easy to use tool great for sales calls
What do you like best about the product?
I appreciate the ease of the tool, it’s very user friendly and gives me the data I need to be successful during a sales call.
What do you dislike about the product?
Sometimes it glitches out and will stall, you’ll want to get the data pulled before a sales call to make sure you’re not waiting for it to load while with a client.
What problems is the product solving and how is that benefiting you?
Top line view of accounts, shows you what brands and package specifics that are the top sellers and opportunity areas.
love its report customisation
What do you like best about the product?
salesforce is able to generate reports specified to your business needs. E.g. pulling things into an excel format with all the custom fields - client contacts etc.
What do you dislike about the product?
Normally everything is so customized and the system is pretty complicated that you have to speak to customer support to know how to get things done.
What problems is the product solving and how is that benefiting you?
It has helped me product reports on target lists, prospects, paying customers, customer segements etc.
Tablaeau
What do you like best about the product?
It's simple and easy to start work with. The administration is pretty much the same as working on Windows administration. Easy to deploy dashboards to different devices.
What do you dislike about the product?
Its hard to categorize as a dislike but the out of box analytics features can be improved. Like predictive analytics follows only one particular algorithm to predict the values.
What problems is the product solving and how is that benefiting you?
Scheduled reporting to different departments was simple automation with this tool. Solved the silo effect between our departments and share the resources through the same
Recommendations to others considering the product:
Go for it, it make life of an analyst simple
Good
What do you like best about the product?
Calculated Fields Calculated Fields Calculated Fields
What do you dislike about the product?
Data limit Data limit Data limit Data limit
What problems is the product solving and how is that benefiting you?
Marketing and advertising
Tableau is a great software for visualizations and analytics.
What do you like best about the product?
The Tableau visualizations are easy to make and it even gives minimal requirements of parameters for any required visualizations.
What do you dislike about the product?
Tableau's BI capabilities are average and they have a lot of scope for improvement.
What problems is the product solving and how is that benefiting you?
It is helping my company with visually analyzing the graphs and creating live charts which in turn helps in decision making.
Recommendations to others considering the product:
One of the good BI softwares but still has room for improvement.
Easy access to analyze data
What do you like best about the product?
Very easy to navigate and create any data sets you want to use.
What do you dislike about the product?
The product is a bit on the expensive side, and as someone who is included in the billing side I do understand the hesitation some may have due to the pricing structure
What problems is the product solving and how is that benefiting you?
We use this ti analyze our data from our call center, and sales teams to create a dashboard of metrics based on call times, hold times, number of calls, as well as other metrics.
Recommendations to others considering the product:
I do know that the pricing structure has been recently modified to help when it comes to viewers/explorer licenses, but I think it may be helpful for more smaller companies to provide a free version with limited features, or make the threshold for viewer licenses to be less than 100, as that is a significant amount of users for smaller companies.
Great Visualization tool
What do you like best about the product?
The ease with which we can connect with any data source, like SQL, Microsoft Access file, or even a JSON file is very handy. I loved the way how we can create some dashboards just dragging and dropping and thus creating a story from the dataset.
What do you dislike about the product?
One thing that Tableau should add is creating complex SQL queries within Tableau and not just keep it limited to JOINS. Just as in Power BI, we can do more complex SQL queries similar funcationalities should be added within Tableau
What problems is the product solving and how is that benefiting you?
Being working in a Healthcare Industry, we get to solve business problems related to healthcare data and predicting the flow of patients. We realized that using Tableau the charts, and visualizations are easy to create and thus we directly see the story instead of evaluating the data. Applying filters and directly able to see the required data is something which helps a lot while solving certain business problems
Recommendations to others considering the product:
This software which even if compare with other visualization tools is very much handy and of great use. The Tableau server serves the purpose of creating some cool dashboards and creating data stories of the datasets that we are having. Instead of just considering this as a visualization software, it is software, we can do a lot within itself and hence reduce the hassle of using any other products or software for other purposes.
Solid Platform
What do you like best about the product?
Salesforce is great because it is so customizable and versatile. I'm able to customize it to my needs to make myself more efficient.
What do you dislike about the product?
Sometimes Salesforce can run slow or have compatibility issues with other software. But it is pretty infrequent.
What problems is the product solving and how is that benefiting you?
Salesforce Analytics enables us to organize our sales data and make more informed decisions. A benefit Salesforce has provided is making the company more efficient.
Easy and excellent tool for visualization
What do you like best about the product?
It is very easy tool to understand and use. It works on SQL so it is really easy to handle data. Plus calculated fields make it easier to drive analysis in an efficient way.
What do you dislike about the product?
Well, it is an excellent tool. But while adding calculated fields, i would suggest if they could add some common formulas. Like while creating population density by zip code. When there is zip code and population available in data set, and it would be helpful if you can have pre-defined calculated field made already!
Likewise there are more use-cases which could be really helpful while analysis.
Likewise there are more use-cases which could be really helpful while analysis.
What problems is the product solving and how is that benefiting you?
I use tableau for visualization. I have created dashboard to keep track of all major parameters in my team.
I have created dashboard where i can track top 10 content viewed on my application. Feedback reviews via cloud tag.
I have created dashboard where i can track top 10 content viewed on my application. Feedback reviews via cloud tag.
Perfect BI tool for our needs
What do you like best about the product?
Tableau is very powerful, and also intuitive. This means there can be a degree of self-serve within our business, to compliment the purpose-built reports by our Business Intelligence analyst.
What do you dislike about the product?
For some of the more bespoke needs, the functions may not be available or work as expected. You can usually manage a work-around.
What problems is the product solving and how is that benefiting you?
As real-time reporting, analysis and dashboards.
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