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Tableau+ | Salesforce

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews
  • 5 star
    0
  • 4
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

3,399 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Tejas C.

Tableau leads the BI tools

  • January 11, 2024
  • Review provided by G2

What do you like best about the product?
It is useful for Analysis of large amount of data, It gives more flexibility while working on tableau where it allows to create more informative and creative dashboards. Provide connectors with almost all DWH. Best for dynamic dashboards
What do you dislike about the product?
Dont provide much options to keep working except 14 days trail if you miss the licensing
What problems is the product solving and how is that benefiting you?
Tableau allows us to analyse and get hidden information from large data set and it also comes with lot of functions which helps get the numbers you want


    Piyush S.

Brilliant

  • January 10, 2024
  • Review provided by G2

What do you like best about the product?
I have used Excel for Learning & Official purpose.
I like it as a visualisation
What do you dislike about the product?
Merging of multiple sheets , it will be good if it is resolved.
What problems is the product solving and how is that benefiting you?
Compiling of Complex Data & Presentation purpose


    Ambar Pradhan

Reduced time spent creating reports and dashboards, easy to work with and offers AI-powered features like automatic prediction

  • January 10, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use it for sales tracking, incident management, and monitoring proactive tickets from different tools and systems. These are my three major use cases.

How has it helped my organization?

The biggest benefit is significant time savings in creating reports and dashboards. We now spend less time creating dashboards and reports. It's also very user-friendly and easy to work with.

What is most valuable?

The dashboards are amazing, with different report types and stunning visuals. Most importantly, Tableau's AI with machine learning automatically predicts features and reports based on historical data. These are the three most valuable features for me.

What needs improvement?

Firstly, the high cost of Tableau licenses makes it inaccessible for many mid-scale clients. Secondly, the server requires at least 128GB of RAM, which can be impractical for some systems. We need a dedicated system to use Tableau.

These are the two major challenges I see, especially for smaller organizations. Perhaps introducing lighter options or scaling solutions could be helpful.

Tableau offers some of the best features in the market. Enhancements are always ongoing, and it's already one of the strongest BI tools available.

For how long have I used the solution?

I've been working with Tableau for over five years.

What do I think about the stability of the solution?

Everything seems fine. They provide good materials and articles for updates, so it's not cumbersome. It's quite good, actually.

What do I think about the scalability of the solution?

It definitely scales well. It's one of the best in the market for that. We have over 300 users in my organization using it.

Which solution did I use previously and why did I switch?

I use various BI solutions. Primarily, I work with Power BI. We use two services: the server to upload reports and the Power BI Service.

We also use Tableau for one client for reporting, dashboards, and reservations. Additionally, I use SAP Business Objects for reporting purposes.

One of Tableau's big objectives is reporting. It is superior compared to other tools.

For on-premises Power BI, the biggest challenge is it's not fully integrated. We need separate applications and deployments on different machines. That's cumbersome.

With the Tableau server, everyone can share reports on one server, which is much more efficient. Reporting with Tableau is amazing compared to Power BI Desktop.

As for cons, the application size is quite high, and 128 GB of RAM is needed for the Tableau Server so if we need a lighter version of Tableau.

How was the initial setup?

The initial setup was not cumbersome, it was straightforward for me. It is like a default application in my system, I was not part of the infra team.

What about the implementation team?

As a user, I haven't encountered much maintenance myself. Infrastructure management manages it.

What was our ROI?

The value for money is definitely there. Tableau is a bit higher side as compared to Power BI services because Microsoft is offering really, very amazing prices. At the organization level, Microsoft provides PowerBI service as a package, and they are offering more than 30% to 60% of their end customer.

But, Tableau is on the same side, cost-wise, Tableau is a bit high.

What other advice do I have?

I would like to recommend Tableau because of the dashboarding, reporting and the features they are providing to end customers. So it is very commendable.

Overall, I would rate the solution an eight out of ten.


    Harsh K.

One stop solution for beginners as well as choice of experts

  • January 10, 2024
  • Review provided by G2

What do you like best about the product?
When I started learning tableau i found all the learning content at tableau learning resources and also found a helpful tableau user community to learn. In my view tableau is one of the best business intelligence software for corporate domain.
What do you dislike about the product?
There is a little bit gui issue but it doesn't matter if you get beautiful insights with a little hands on data set.
What problems is the product solving and how is that benefiting you?
Tableau's intelligence is good to analyse data sets accordingly to the need


    Shivam M.

Review on Salesforce CRM Analytics.

  • January 10, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce CRM Analytics helps in represent huge data into a granular reports and dashbord it helps in integrating data from many source and analyse it at once place . Their support team always stand by your side to implement and execute your requirements which will make your work easy. It also helps in completing your task faster as you dont need to go to multiple tabs as every required details can be seen on single screen with bird view . Because of these multiple features its frequncey of use is increasing day by day.
What do you dislike about the product?
Salesforce CRM analytics have connectors for limits apps on and if we want to do integration with less popular application then integration process may take some time.
What problems is the product solving and how is that benefiting you?
It helps in repressing sales and customer data on which we work.


    Computer Software

must try

  • January 09, 2024
  • Review provided by G2

What do you like best about the product?
It is very helpfull in making decisions for making furture plans related to our product or service , one can learn many things from it, also we can use it for general knowledge , at the end what we need is that some idea about enviourment /market in which we are going to work, so it will provide it with that so i my suggestion everyone must try it for once
Thank you
What do you dislike about the product?
may be you can called it as security issue also some times data may not that accurate and for some users it may be little bit complx
What problems is the product solving and how is that benefiting you?
They have reduce the complexcity in product, so that thing i like because now things gets faster


    Shree P.

Unleashing the power of data with salesforce CRM analytics

  • January 09, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce CRM Analytics, formerly Tableau CRM , excels is seamlessly integrating with salesforce CRM, providing a unified platform for real-time data insights. the intuiative interface and powerful analytics capabilites make it user-friendly, empowering teams to make data-driven decesions effortlessly. scalability, machine learning integration, and a strong commitmentto data security further solidify its position as a top-tier analytics solution. Embracing salesforce CRM analytics has truely elevated our organization's ability to glean actinable insights from our data
What do you dislike about the product?
It has steep learning curve, customization complexoty, resource intensity and higher costs. addressing these would enhance accessibility and user experience for all business
What problems is the product solving and how is that benefiting you?
So salesforce CRM analytics streamlines data integration, enabling a unified view of customer interactions. its robust analytics tools empower us with real-time insights, fostering informed decesion-making and enhancing overall business agility


    Harish J.

CRM Analytics the Power tool for your Data Visualization

  • January 09, 2024
  • Review provided by G2

What do you like best about the product?
This tool can work with both Salesforce and Non Salesforce data at a single centralized place,

We use this to do the analysis of data besed on specific trends , create the dashboards for a better visualization of that data

By using this tool we can take more accurate and precise decisions which ulimatly leads to increase the custmer satisfaction, based on data trends we increase of sales target and achive them effectivly.

This a a easy to use tool by which , We can share the data and our projets with team members , so that they can access and view the data at a single place.

Our Sales and Marketing team use it almost on daily basis to generate and implement the new marketing trends.
What do you dislike about the product?
This is mainly dependent on a stable internet connection and lacks offline application.

The price involved in licence and implementation is way too high for small scale organizations as it is having a lock in period involved in it.

There can be data ownership issue with this as most of the data is saved on cloud servers and for all the companies data is a sensitive information, if by any mean intruders get by, concerns regarding security increases.
What problems is the product solving and how is that benefiting you?
We have increased our volume based on data trend for specific locations.
Based on data analysis we have improved our services and increased the customer satisfaction.
This helped us to ceate a centerlized dashboard for all internal teams at a single place , from where they can access and get the insights about customer data and can take the relevant decisions.


    Vaibhav K.

Good tool for data insights and data reporting

  • January 09, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce CRM analytics provides very good experience in terms of reporting data insights and data visualization. But I have experience that it struggles little bit in terms of Machine Learning model building. Its best feature is its capability to generate insights from the data. Also it has capacity to provide real time reporting for business decision making.
What do you dislike about the product?
Machine learning capability of CRM is in initial stage also few models and algo are available for training.Doesn't providefull free hand to the data scientist as many of step in machine learning model building auttomated without any functionality.
What problems is the product solving and how is that benefiting you?
Data reporting and visualtion is very much good. also it solve the data trends using ml.


    Kendra J.

" MONITORING PROJECTS DYNAMICALLY"

  • January 07, 2024
  • Review provided by G2

What do you like best about the product?
As a projects lead, I am able to optimize data management, improve decision-making processes, and keep stakeholders well-informed about the project by utilizing the many capabilities and useful features of Tableau. It is easy to implement and seamlessly integrates with relevant applications. Furthermore, its predictive analytics capabilities allow for the forecasting of project outcomes based on historical data trends. Tableau is a powerful data visualization tool that enables users to analyze and present data in a visually appealing manner. It allows for connectivity to various data sources, the creation of interactive dashboards, and the exploration of insights through charts, graphs, and maps. This, in turn, enables team members to delve into specific aspects of the project by creating interactive elements for deeper analysis when necessary. The active and extensive Tableau community, as well as its customer support, are highly effective in providing resources, forums, and user-generated content for support and knowledge-sharing.
What do you dislike about the product?
Even if the interface is user-friendly, users who are unfamiliar with data analysis tools may need to invest some time in learning how to use advanced features and create sophisticated visualizations. It can call for using different tools or more coding. It turned out to be difficult, but our group succeeded nonetheless.
What problems is the product solving and how is that benefiting you?
By utilizing Tableau's real-time data features, I can effectively track the advancement of projects and promptly address any changes or concerns that may arise. Tableau's visualization of data trends and anomalies has been instrumental in pinpointing potential risks, allowing my team and me to take a proactive stance in resolving these issues before they become significant problems.