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Tableau+ | Salesforce

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews
  • 5 star
    0
  • 4
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

3,434 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Transportation/Trucking/Railroad

Helping people to be more data-driven

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
The experice is great, oveerall, it is easy to use. What I like the most is that you are able to translate data into valuable visualization and insights.
What do you dislike about the product?
It's a huge platform that knowing all that it can do can take a while to learn
What problems is the product solving and how is that benefiting you?
Tableau is helping provide insigts about the CRM campaigns my company has executed, aligning with impact on business and how to improve performance and to target customers


    Carl B.

Tableau enables pixel perfect visualization for the data enthusiast

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Tableau rich set of dashboard building controls enables you to build any dashboard you can imagine. This enables data focused individuals to build very elaborate visualizations.
What do you dislike about the product?
All of the customizations features can become overwhelming and create a steeper learning curve than other platforms. With the ability to control every detail of visualization creation, the time to get insights to users takes longer.
What problems is the product solving and how is that benefiting you?
The ability to centraltize data from multiple sources and tell a data story to both mangers and end users. This includes the harmonization of disparate data fields and the online access for remote workers.


    Shayna S.

Sr Director Business Analyst

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Tableau has revolutionized our approach to agent performance management in the call center. Its robust data visualization capabilities, interactivity, and predictive insights empower us to make informed decisions, boost agent morale, enables us to hone coaching opportunities by providing actionable insights and harness the art of gamification to keep our agents engaged and motivated and ultimately enhance customer satisfaction.
What do you dislike about the product?
A few Tableau challenges are data quality, scalability, complexity of visualizations, data security, and high costs for viewer licensing. Ingratiating into SalesForce with low code to deliver agent performance
What problems is the product solving and how is that benefiting you?
Tableau gives visualization to information for better decision-making, monitoring agent performance, and enhancing customer insights. It streamlines operations, improves efficiency, and customizes reports, ultimately leading to cost reduction and better compliance monitoring. Most importantly it gives low code capability to the front line support team delivering actionable insights costumed to their operations with alignment to corporate goals.


    Sourabh N.

My magical Data Journey with Tableau

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Tableau has truly revolutionized the way I approach data analysis. Its user friendly interface, robust data visualization features, and effortless integration with diverse data sources have completely transformed my data workstyle. I can craft captivating dashboards that narrate stories to move my audience.
What do you dislike about the product?
Tableau is expensive for small businesses or individual users as the licensing fees for Tableau Desktop are steep for countries like India. Though Tableau public is free, however, the Tableau desktop holds the key aura.
What problems is the product solving and how is that benefiting you?
Tableau is a powerful platform for DV and analysis, greatly enhancing my ability to create magical stories with a variety of data from various platforms. The application is very versatile and easier to use than other similar products.


    Crystal R.

Solo Implementation

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use and availability of learning tools
What do you dislike about the product?
Lack of templates funnel visualizations.
What problems is the product solving and how is that benefiting you?
Tableau allows us to report on our Salesforce KPIs


    Daniela C.

Great tool but still much to evolve

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Easy to modify and get insights from. Charts are very informative
Tabs and tables and filters work great
Exporting functionality also works great
What do you dislike about the product?
Still more features that are not possible to do with tableau:
Notifications, notes, user input is very limited
What problems is the product solving and how is that benefiting you?
License Dashboard in my company to measure adoption of all of Cisco customers


    Emily M.

Positive overall - not a developer but find that report building is intuitive and data is helpful

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The flexibility and capability for reporting and visualizations
What do you dislike about the product?
I don't know enough about how to build reports
What problems is the product solving and how is that benefiting you?
Data and sales analytics. Utilization metrics and pulling reporting that we can't do currently in salesforce


    Information Technology and Services

Tableau for Business

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Tableau is versatile. It is not just a visualization tool. You can use Tableau for deep dive analysis, especially with using calculated fields such as LODs and Table Calculations
What do you dislike about the product?
Tableau has full of features but it also means it is pricey. For small companies or those wondering if they should buy Tableau, the price can be a bit hard to swallow.
What problems is the product solving and how is that benefiting you?
Tableau is able to provide advance analytics that cannot be done with other Business Intelligence tools. The customization allows our company to provide self-service analytics to our end users.


    Logistics and Supply Chain

Best data blending and calculation bi tool

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I think the data blending and calculation capabilities are better than most other bi tools. The visualization options can be used to answer many business problems
What do you dislike about the product?
I would like there to be better understanding across datasets. For example when there is a case difference in a blended field, it reads as two different inputs.
What problems is the product solving and how is that benefiting you?
Tableau is allowing me to share insights to internal and external customers by sharing embedded analytics, the desktop app, or tableau reader. The ease of sharing has led to quicker response time for initiatives.


    Banking

Awesome tool that maximizes data for users

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I consider Tableau to be that magic sauce when standard reporting doesn't quite provide enough. My team has been able to provide incredible insights to users with this tool!
What do you dislike about the product?
I think the challenge to the tool is knowing what is the art of the possible. Once you can get past that, it's a super powerful tool in our quiver.
What problems is the product solving and how is that benefiting you?
Tableau can take that deeper dive into data that standard reporting can't always do. It supports my product team as well as our sales users.