Tableau+ | Salesforce
Salesforce, Inc.External reviews
3,402 reviews
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Customer Support Perspective - Valuable Insights for Call Center and Backend Teams
What do you like best about the product?
1. Supports multiple Sources such as Excel, Google Sheets and Freshdesk can be connected and Reports can be taken.
2.We need not have to spend much time working manually for the reports. It reduces Man hours.
3.Advances Trend Data Analysis are helpful for Call Center and Backend Team for Customer Support to identify the performance of each Employee and the Nature of complaints for our better improvement.
4.We can try as per our requirement with variety of charts, graphs, maps, and dashboards.
2.We need not have to spend much time working manually for the reports. It reduces Man hours.
3.Advances Trend Data Analysis are helpful for Call Center and Backend Team for Customer Support to identify the performance of each Employee and the Nature of complaints for our better improvement.
4.We can try as per our requirement with variety of charts, graphs, maps, and dashboards.
What do you dislike about the product?
1. In low network conditions, Tableau tends to slow down and may take longer to operate.
2. I havve heard feedback that Python delivers more efficient performance compared to Tableau
3.Users need training to fully utilize the tool’s features.
2. I havve heard feedback that Python delivers more efficient performance compared to Tableau
3.Users need training to fully utilize the tool’s features.
What problems is the product solving and how is that benefiting you?
It eliminates manual effort by providing trend analysis, which helps me easily assess employee performance and identify areas where additional training is needed
Tableau As my experience
What do you like best about the product?
It's super visual and intuitive – I can build meaningful dashboards without heavy coding.
Drag-and-drop feels natural – It makes data exploration feel more like storytelling than technical work.
Quick insight discovery – I can connect data and instantly spot patterns or trends.
Professional yet flexible – Whether it's for internal analysis or client-ready reports, Tableau adapts easily.
Drag-and-drop feels natural – It makes data exploration feel more like storytelling than technical work.
Quick insight discovery – I can connect data and instantly spot patterns or trends.
Professional yet flexible – Whether it's for internal analysis or client-ready reports, Tableau adapts easily.
What do you dislike about the product?
Complex logic gets messy fast – When calculations or filters get too layered, it becomes hard to manage or troubleshoot.
Performance drops with big data – Dashboards slow down noticeably when working with large datasets or many filters.
Performance drops with big data – Dashboards slow down noticeably when working with large datasets or many filters.
What problems is the product solving and how is that benefiting you?
It simplifies messy data – Tableau helps me clean and make sense of scattered or inconsistent data without needing complex code.
It turns data into clear stories – Instead of just numbers, I can build visual dashboards that actually show what’s going on.
Faster decision-making – I don't have to wait days for reports — insights are almost real-time, which helps teams act quicker.
Bridges the gap between data and non-data folks – Even people without a data background can explore and understand dashboards easily.
It turns data into clear stories – Instead of just numbers, I can build visual dashboards that actually show what’s going on.
Faster decision-making – I don't have to wait days for reports — insights are almost real-time, which helps teams act quicker.
Bridges the gap between data and non-data folks – Even people without a data background can explore and understand dashboards easily.
Simple and effective
What do you like best about the product?
I like how simple it is to search and find the document you need to create spreadsheets
What do you dislike about the product?
I haven't had any issues so far that were related to Tableau itself.
What problems is the product solving and how is that benefiting you?
Helps to view older online account access details to better prevent fraud
"Tableau: A Game-Changer for Dashboards
What do you like best about the product?
What I like best about Tableau is how effortlessly it turns raw data into meaningful visuals. Even without complex coding, I can build interactive dashboards that actually help in understanding patterns and making faster decisions. The flexibility with different data sources is a big plus too.
What do you dislike about the product?
While Tableau is powerful, it can sometimes feel a bit heavy when working with very large datasets. Also, some features—like advanced calculations or formatting—have a bit of a learning curve and could be more user-friendly.
What problems is the product solving and how is that benefiting you?
Tableau is solving the challenge of turning complex, scattered data into accessible, actionable insights. As an administrator, it helps me manage data governance, user access, and performance optimization efficiently. I can ensure the right people have the right level of access, and maintain system reliability. As a consultant, it enables me to quickly build and customize dashboards for clients, tailor visualizations to their business needs, and help them make data-driven decisions. The ability to connect to multiple data sources and deliver interactive reports saves a lot of time and adds real value to both internal teams and external clients.
My performance and focus dashboard
What do you like best about the product?
I have all data i need about my previous performance and next weeks in one place.
What do you dislike about the product?
Nothing to be disliked but I’d rather be happy if Tableau can provide me forecasts for the future performance based on the previous performance
What problems is the product solving and how is that benefiting you?
Tableau provides all data i need about my account /Customer’s performance in one place. Previously i had to search and gather the data from multiple systems.
Also, the data is well organized and i can retrieve graphs tables and charts from the platform saving me significant time.
Additionally, some parts of the platform is predictive. for example the system analysis the customers performance and give me alerts if they are in risk.
Also, the data is well organized and i can retrieve graphs tables and charts from the platform saving me significant time.
Additionally, some parts of the platform is predictive. for example the system analysis the customers performance and give me alerts if they are in risk.
Helpful to use
What do you like best about the product?
Viewing the tracker and data is helpful.
What do you dislike about the product?
the interface is relatively old-fashioned
What problems is the product solving and how is that benefiting you?
It's helpful to view the customer reviews and monthly performance metrics.
Tableau Performance and Design
What do you like best about the product?
Drag-and-drop functionality makes it easy for non-technical users to build powerful dashboards.
Minimal coding needed to create visualizations.
Minimal coding needed to create visualizations.
What do you dislike about the product?
Nothing much about dislike its a powerful software.
What problems is the product solving and how is that benefiting you?
• Offers a wide variety of charts, maps, and graphs.
• Allows interactive visualizations like filters, tooltips, and drill-downs.
• Handles large datasets efficiently.
• Connects to live data sources for real-time insights.
• Allows interactive visualizations like filters, tooltips, and drill-downs.
• Handles large datasets efficiently.
• Connects to live data sources for real-time insights.
Powerful and user-friendly tool for visualizing data effectively
What do you like best about the product?
Tableau makes it easy to create interactive dashboards with just a few clicks.
It connects seamlessly with various data sources like Excel, databases, and cloud apps like Salesforce, AWS, GCP, Microsoft Azure, etc.
The drag-and-drop interface is very natural even for beginners, and its data visualization capabilities are among the best.
It connects seamlessly with various data sources like Excel, databases, and cloud apps like Salesforce, AWS, GCP, Microsoft Azure, etc.
The drag-and-drop interface is very natural even for beginners, and its data visualization capabilities are among the best.
What do you dislike about the product?
Tableau can get expensive, especially for small businesses or individual users.
What problems is the product solving and how is that benefiting you?
Tableau helps transform raw data into meaningful insights quickly and interactively.
It solves the problem of manual reporting and static Excel charts by offering dynamic dashboards that update in real-time.
It solves the problem of manual reporting and static Excel charts by offering dynamic dashboards that update in real-time.
Easy to understand visualization
What do you like best about the product?
It has an intuitive, fast interface with excellent custom graphics for business decision-making.
What do you dislike about the product?
It can slightly improve the components of dropdown lists to select none or all items.
What problems is the product solving and how is that benefiting you?
The broad visualization of strategic information and platform, in a structured way.
Daily task insights and review the trend
What do you like best about the product?
Tableau is the best tool to make the graphical representation of daily tasks and also know the trend of the tasks
What do you dislike about the product?
The selections tools needs to developed for ease of access
What problems is the product solving and how is that benefiting you?
I am using tableau to know the daily tasks trend and progress of daily tasks
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