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Reviews from AWS customer

2 AWS reviews
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715 reviews
from and

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    Information Technology and Services

Reliable, Fast, and Easy-to-Manage Backup Solution

  • October 08, 2025
  • Review provided by G2

What do you like best about the product?
Veeam Data Platform provides excellent reliability and flexibility for both on-premises and cloud backups. The interface is intuitive, and setup takes minimal time even for complex environments. I especially like the instant recovery and replication features — they make disaster recovery much faster and stress-free. Reporting and monitoring tools are also well-designed and easy to understand.
What do you dislike about the product?
The only downside is that initial storage configuration can be a bit tricky for new users, and licensing could be more transparent. Also, the console sometimes feels heavy when managing large-scale infrastructures, but performance is still acceptable once configured properly.
What problems is the product solving and how is that benefiting you?
Veeam Data Platform has helped us achieve reliable, automated backups for both virtual and physical environments. Before using it, backup failures and recovery times were a constant challenge. Now, backups run smoothly, restores are fast, and we have clear visibility into the status of all jobs. It also simplifies compliance reporting and ensures our critical systems are always protected. This has reduced downtime and improved overall business continuity.


    Yash S.

Comprehensive Review of Veeam Backup & Replication

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most about Veeam Data Platform is its dependable and adaptable approach to data backup and recovery. The platform integrates smoothly with virtual, physical, and cloud environments, making it much easier to manage hybrid infrastructures. Its instant recovery capabilities and support for immutable backups offer reassurance against data loss and help protect against ransomware threats.
What do you dislike about the product?
Veeam Data Platform offers a high level of reliability, but new users may find the initial setup and configuration process somewhat complex. Additionally, certain features require extra licensing, which can complicate cost management, especially in larger environments. While the console interface is robust, it could benefit from a more intuitive design to facilitate quicker navigation.
What problems is the product solving and how is that benefiting you?
Veeam Data Platform enables us to safeguard our essential workloads across virtual, physical, and cloud environments through one unified solution. It addresses challenges such as data loss, downtime, and vulnerability to ransomware by providing dependable backup, instant recovery, and immutable storage. As a result, our business continuity has greatly improved, our recovery times have decreased, and we are better able to comply with data protection policies.


    Michael Schwarzer

Data resilience and mobility enhance operations with effective automation and support

  • September 02, 2025
  • Review from a verified AWS customer

What is our primary use case?

This is a retail environment where I usually recommend Veeam Data Platform for companies.

What is most valuable?

The most valuable features in Veeam Data Platform are data resilience and data mobility.

In assessing the platform's ransomware protection, I find Veeam's immutability feature very valuable.

Regarding their role in policy-driven data management, I find that the data qualification within the backup jobs is quite sufficient. At the customer side, we speak about backing up Hyper-V data and unstructured data, and this is mainly what the Veeam Data Platform is focused on. Therefore, this is quite well integrated.

What needs improvement?

The licensing model is currently in improvement, and changing from instance license to Veeam Universal License is a great step. Further improvements could include the logging functionality, which I think should be more granularly adjustable, but in this case, it can be improved anytime.

Regarding additional features expected in the next release to make it even better, most parts are on the way, and the AI integration should be improved.

For how long have I used the solution?

I have been dealing with Veeam products for almost eight to nine years.

How are customer service and support?

I would rate their technical support eight or nine out of ten. The escalation from first, second to third tier is sometimes very long-lasting, but the resolve rate is quite high.

How would you rate customer service and support?

Positive

How was the initial setup?

Regarding the initial setup and configuration, I find it straightforward and it should not be more simplified because users are able to back up most environments within minutes. This is one big advantage of Veeam Data Platform.

What other advice do I have?

Their pricing is reasonable.

The advanced analytics, which are part of the Veeam ONE portfolio, are not currently productively used in optimizing backup operations.

In my assessment of the automation features of Veeam Data Platform, it is greatly usable if implemented correctly, but currently in the customer environment, it is not being used. We have to use the built-in REST API functionality to automate the workflows at the customer side specific to the customer environment. The REST API functionality of both platforms, Veeam Backup & Replication and Veeam for 365, is greatly improved over the last years and almost fully usable for automation.

On a scale of one to ten, I rate Veeam Data Platform a nine.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Sakshi S.

A Must-Have for Modern Backup and Recovery

  • August 30, 2025
  • Review provided by G2

What do you like best about the product?
Veeam Data Platform is incredibly reliable for backups and fast recovery. The intuitive interface, strong ransomware protection, and seamless support for hybrid and cloud environments make it a top choice for data protection. Scalable, secure, and easy to manage.
What do you dislike about the product?
Setup requires some planning, but once configured, it runs smoothly. The platform is reliable enough that we don't need to interact with it daily—just monitor and adjust as needed. Customer Support is excellent and the Integration of this product is very easy.
What problems is the product solving and how is that benefiting you?
Veeam helps us protect critical workloads with reliable backups and fast recovery. It solves our need for secure, centralized data protection across on-prem and cloud environments, giving us peace of mind and reduced downtime.


    Mauro R.

Reference software for backups

  • August 11, 2025
  • Review provided by G2

What do you like best about the product?
My favorite is Veeam Data Platform, which offers a simple job creation process. It offers several very powerful features: full backup, synthetic backup, incremental backup, DD-Boost protocol and dedicated external repository.
You can create multiple backup chains, set notifications.
What do you dislike about the product?
I don't find anything that doesn't satisfy me. I find the software complete.
What problems is the product solving and how is that benefiting you?
the ability to create a secure backup for my company, both locally and on external repositories.
The ease with which I can restore VMs or recover individual files.


    Yuvaraja R.

Veeam Backup

  • July 25, 2025
  • Review provided by G2

What do you like best about the product?
VM's backup & File and folder level backup.
What do you dislike about the product?
Different to reach the customer support via ticket raising with the portal access.
Only customer allowed partner can register.
What problems is the product solving and how is that benefiting you?
Backup and restore / Disaster recovery


    Tobias Huebner

Reliable management and quick recovery enhance operations

  • July 23, 2025
  • Review provided by PeerSpot

What is our primary use case?

For open-source products, I am using OPNsense and email security is handled by Amavis, which is from Linux.

OPNsense is not on the cloud; I have it deployed on-premise.

Apart from Amavis and OPNsense, we don't have other open-source products, especially in the security part, or backup solutions or storages.

For backup processes, I am using Veeam Backup & Replication for the protection of our virtualization and virtual machines.

What is most valuable?

Based on my subjective experience, the greatest part about Veeam Backup & Replication is its fast recovery and easy management.

I often use fast recovery and the Instant Recovery features. I have faced no challenges while using Veeam Backup & Replication; everything worked all the time.

Veeam Backup & Replication is easier to configure and more reliable than UrBackup, which makes it a superior solution.

What needs improvement?

The price is consistently an area for improvement.

It's quite expensive to scale because if we have more machines to secure, we have to buy a greater license and a bigger license, though it's quite easy to scale overall.

I would appreciate seeing some updates with AI functionality or anything AI-related, though I am uncertain if there is a use case for AI in backup.

For how long have I used the solution?

I have been using Veeam Backup & Replication for backup for four years.

What do I think about the stability of the solution?

There are no glitches or performance issues whatsoever; the solution is very stable. The only issues I encountered were due to the performance of the server, which is not a problem of Veeam Backup & Replication but our own issue.

What do I think about the scalability of the solution?

It's quite expensive to scale because if we have more machines to secure, we have to buy a greater license and a bigger license, but it's quite easy to scale overall.

I would rate it eight points for scalability.

How are customer service and support?

I had experience with technical support from Veeam Backup & Replication one time, and it was quick and easy. There was just one component that didn't work right, and we wrote to them, and I think one and a half hours later, we solved the problem.

I would rate Veeam Backup & Replication support a ten; my experience was very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I was previously using UrBackup.

Veeam Backup & Replication is easier to configure and more reliable than UrBackup, which makes it a better solution.

How was the initial setup?

The setup is relatively easy; it's just about starting the setup, starting the upgrade or installation, and entering your values, your license and so on. Then I install, and it works.

What about the implementation team?

I do the setup myself; I think only the license is expensive, not the setup cost.

What's my experience with pricing, setup cost, and licensing?

I do the setup myself; I think only the license is expensive, not the setup cost.

Which other solutions did I evaluate?

I have experience with other products for backup, but Veeam Backup & Replication is the most reliable.

What other advice do I have?

I use Sophos products in my operations. There is one product called Sophos X-Ops, an Advanced Threat Protection product, but I don't really know this one.

Sophos Central is on the cloud. We don't work with cloud providers. We just have everything we own on-premise.

I don't work with Sophos Virtualization, Security, Sophos Email, Phish Threat, or Network Access Control (NAC) products. All my security is open-source.

It's a part of a Linux server, and the name is Amavis, spelled A-M-A-V-I-S.

We use Veeam Backup & Replication for backup. Apart from Amavis and OPNsense, we don't have other open-source products, especially in the security part, or backup solutions or storages.

We don't use replication, but I know from another work experience that replication of backups with Veeam Backup & Replication works fine.

Veeam Backup & Replication has all the functions I need.

My final rating for Veeam Backup & Replication is 8 out of 10, primarily due to pricing concerns.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Jordi Colom

Replication and deduplication make data management efficient and secure

  • July 17, 2025
  • Review provided by PeerSpot

What is our primary use case?

Years ago with customers and nowadays, we are using Veeam Backup & Replication in my job. We used to replicate our virtual machines between our data centers and make backup to an external NAS.

We are using the replication functionality to replicate all our machines between data centers. In case of disaster or disaster recovery, we have cross machines, so we could bring up a new scenario in minutes.

We only use Veeam Backup & Replication at the moment and we're not chained to the platform.

What is most valuable?

The features I find most useful in Veeam Backup & Replication are that it's fast, has deduplication, and excellent speed. It's fast, secure, and uses low bandwidth and backup space.

The scalability of backup and replication is effective for our growing data volume. We have been growing from about 50 virtual machines to about 150, and we think we will grow to 200, maybe. It's easy with only buying some more licenses and it's not more difficult than that.

What needs improvement?

What they're doing now in version 13 of Veeam Backup & Replication is not requiring a Windows platform, which is very good. I don't prefer Windows in terms of security. I thought that having a Windows machine running this was not the best for security. I prefer security and resources dedicated to this because of the license and a graphical interface.

I prefer what's now being developed, which can be on a Linux platform with a web interface, instead of the Windows console. I think a web console is easier and more convenient. In version 13 they are implementing this, but I think they have to complete it.

For how long have I used the solution?

I have been working with Veeam Backup & Replication for about 10 years or so.

What was my experience with deployment of the solution?

I find Veeam Backup & Replication easy to set up. The deployment of Veeam Backup & Replication took only some hours.

What do I think about the stability of the solution?

Veeam Backup & Replication is pretty stable these days. From time to time, we have had some problems with snapshots, but now it's not a problem anymore.

I haven't faced any serious challenges with Veeam Backup & Replication.

What do I think about the scalability of the solution?

The scalability of backup and replication is effective for our growing data volume. We have been growing from about 50 virtual machines to about 150, and we think we will grow to 200, maybe. It's easy with only buying some more licenses and it's not more difficult than that.

How are customer service and support?

I haven't contacted Veeam support. We always find solutions through the knowledge base.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have tried other solutions before working with Veeam Backup & Replication, but not in my current job.

How was the initial setup?

I find Veeam Backup & Replication easy to set up. The deployment of Veeam Backup & Replication took only some hours.

What's my experience with pricing, setup cost, and licensing?

For our company, Veeam Backup & Replication is reasonably priced, although it may be expensive for smaller companies depending on some limits.

What other advice do I have?

The features I find most useful in Veeam Backup & Replication are that it's fast, has deduplication, and excellent speed. It's fast, secure, and uses low bandwidth and backup space.

The scalability of backup and replication is effective for our growing data volume. We have been growing from about 50 virtual machines to about 150, and we think we will grow to 200, maybe. It's easy with only buying some more licenses.

I rate Veeam Backup & Replication a nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Shweta B.

Veeam Platform Review

  • July 16, 2025
  • Review provided by G2

What do you like best about the product?
The support is really good. Easy to Integrate.
What do you dislike about the product?
Backups sometimes fail, we should be getting more detailed errors.
What problems is the product solving and how is that benefiting you?
We are using it for our server backups.


    Kola A.

Veeam is a true and tested platform, having evolved amd maintained a top spot over the year!

  • July 10, 2025
  • Review provided by G2

What do you like best about the product?
Its versatility and being vendor agnostic - offering a centralized management platform.
What do you dislike about the product?
Can't think of any gaps. I see Veeam as a platform to beat. However, I've not heard much about their AI capabilities or roadmaps.
What problems is the product solving and how is that benefiting you?
Providing a robust and reliable fallback for disaster recovery