Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Seamless Integration with Salesforce Apps, No Complaints
What do you like best about the product?
It is integrated with all the other Salesforce apps
What do you dislike about the product?
There is Nothing that I dislike currently
What problems is the product solving and how is that benefiting you?
Allowing us to integrate all our date
Sales for sales
What do you like best about the product?
It has a purpose-driven working structure that is focused on achieving clear goals.
What do you dislike about the product?
The interface could be much better for the user.
What problems is the product solving and how is that benefiting you?
Ensuring that global processes and data collection remain unique and consistent is important.
Powerful Sales Automation, but Beware of High Costs and Hidden Fees
What do you like best about the product?
Salesforce Sales Cloud is a powerhouse for sales teams, and what stands out most is how it streamlines the entire sales cycle with intelligence, automation, and personalization
What do you dislike about the product?
High Costs & Hidden Fees
Licensing, add-ons, and premium features can quickly add up. Many users report surprise charges for essential tools like API access or advanced analytics
Licensing, add-ons, and premium features can quickly add up. Many users report surprise charges for essential tools like API access or advanced analytics
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves some of the most persistent problems in sales — and the benefits ripple across productivity, forecasting, and customer relationships.
Streamlined Workflow, But Integration Hurdles
What do you like best about the product?
I enjoy how Salesforce Sales Cloud has increased our workflow and enhanced the customer experience through consistency across all our distribution channels. The leads platform is particularly valuable for managing leads, offering cross-channel and cross-distribution capabilities efficiently.
What do you dislike about the product?
I've faced significant challenges with integrating Salesforce Sales Cloud with our legacy systems. These integration difficulties, especially with non-Salesforce catalog capabilities, present a notable problem.
What problems is the product solving and how is that benefiting you?
I find Salesforce Sales Cloud unifies our products and services across regions and distribution, enhancing workflow and customer experience through consistent distribution.
Effortless Setup, Optimized Recruitment Management with Salesforce
What do you like best about the product?
I love how Salesforce Sales Cloud allows us to manage our recruiting pipeline effectively. It tracks candidates and helps manage the entire recruiting process. The opportunity management feature is particularly useful for our needs. Additionally, the setup was incredibly easy for us due to our partnership with Salesforce, making the transition smooth.
What do you dislike about the product?
I would prefer if Salesforce Sales Cloud had a voice agent feature for sales representatives.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage our recruiting pipeline, helping us track all candidates and streamline the recruiting process efficiently.
A Crucial Tool for Sales Team Efficiency
What do you like best about the product?
I love how Salesforce Sales Cloud streamlines the day-to-day activities of my sales team, providing a clear path and pipeline, with revenue and quota targets. The Opportunities feature is incredibly useful as it allows me to manage opportunity products and pricing across different markets. This feature integrates seamlessly with lead conversion and is critical for organizing and managing sales targets effectively. I appreciate that the entire system keeps all sales-related information together, simplifying reporting and management for the team. It's because of these features that I'd consider repurchasing the product. Overall, Salesforce Sales Cloud is fantastic for managing our sales process end-to-end.
What do you dislike about the product?
I found the initial setup of Salesforce Sales Cloud to be quite challenging due to the significant learning curve, especially since it was my first experience with a cloud-based system. Additionally, I dislike the current page layout as it requires a lot of scrolling up and down, which hampers efficiency when trying to see more fields at a glance.
What problems is the product solving and how is that benefiting you?
I use Sales Cloud to streamline my sales team's activities, providing clear pipelines, revenue targets, and a space for lead conversion, which helps maintain clear direction and collaboration.
Highly Customizable and Integrative, but Pricey for Small Organizations
What do you like best about the product?
What I appreciate most is the ability to completely tailor the system to fit our organization’s needs and to integrate various applications seamlessly.
What do you dislike about the product?
The cost and affordability for smaller organizations are important considerations.
What problems is the product solving and how is that benefiting you?
It has enabled us to grow and sustain our customer base.
Total Transformation with Salesforce Sales Cloud
What do you like best about the product?
I love how Salesforce Sales Cloud integrates everything into a single tool with automated processes, allowing access to centralized opportunities, quotes, and leads in the cloud from anywhere. The ease with which one can learn and design sales processes due to its intuitiveness is remarkable. Additionally, I appreciate its scalability and adaptability to the market, especially with future integrations like Einstein and Agent Force. The conversion of leads to accounts, contacts, and opportunities through a complete sales process is very powerful and useful.
What do you dislike about the product?
I know that many of the salespeople I work with see the price of the licenses as a problem. It would be good if the price were more accessible for different companies, sizes, and countries.
What problems is the product solving and how is that benefiting you?
Sales Cloud consolidates opportunities, quotes, and leads that were scattered across different systems, integrating them into one place with automated processes accessible in the cloud, making their management easier.
Einstein AI Integration Delivers Predictive Power Effortlessly
What do you like best about the product?
Einstein AI integration Predictive Power Without the Guesswork
What do you dislike about the product?
Cost and the license models for Salesforce. As well as Steep Learning Curve
What problems is the product solving and how is that benefiting you?
Have a member profile and a 360-degree customer view
Great Sales Features, But Pricing Lacks Transparency
What do you like best about the product?
You can perform sales related activities intelligently at one place
What do you dislike about the product?
No clarity on the pricing of data could and agent force.
What problems is the product solving and how is that benefiting you?
It’s making the selling easier.
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