Sold by: Salesforce, Inc.
Deployed on AWS
In an Agentic Enterprise, sales leads are never missed, every rep is elevated with real-time insights and automation, pipeline intelligence works around the clock, and customer relationships deepen through personalized engagement, all guided by human judgment at the center
4.5
Overview
Every seller has one job: crush their quota in 90 days. But human capacity has always been the ceiling on revenue growth, and the system built to help sellers has been working against them for 20 years, stealing 70% of their day before they ever talk to a customer. Agentforce Sales changes that. It's the only complete system built to run the entire revenue cycle, so sellers don't need anything else. Sellers become the strategic relationship architects their customers actually need, every lead is worked, every deal advances, and revenue grows faster than headcount.
Highlights
- Agentforce Sales: AI agents can prospect, book meetings, coach reps, and streamline quoting, maximizing productivity at every stage of the sales cycle. Agentforce Sales delivers trusted, accurate support for every sales member. With Data 360 seamlessly connecting CRM and third-party data, Agentforce leverages RAG to ensure relevant insights are readily available. This combination of AI and data supercharges seller productivity, improves customer experiences and accelerates growth.
- Sales Data: Close deals faster with better sales data, all in one place. Capture activities and update your CRM automatically. Harmonize your disparate data from any source in Salesforce for a complete view of your business using Data 360. Empower sellers with more accurate insights and relevant AI grounded in your data, all powered by the Salesforce Platform.
- Automation on a Single Platform: Simplify your tech stack by managing your entire sales process and team on an integrated platform. Close pipeline gaps with targeted sales programs. Scale fast by effectively engaging and managing partners. Streamline the revenue lifecycle with revenue and orders. Ignite sales performance with data-driven planning and transparent commissions. With Agentforce Sales, every element is connected and native to CRM, reducing costs & improving visibility and efficiency.
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Deployed on AWS
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Customer reviews
Naampreet K.
Efficient CRM for Improving Sales Productivity
Reviewed on Jun 19, 2026
Review provided by G2
What do you like best about the product?
What I like best about Agentforce Sales is its ability to centralize customer and sales data in one platform, making it easier to track leads, opportunities, and customer interactions. The automation features help reduce manual work, improve productivity, and ensure timely follow-ups. The customizable dashboards and reports provide valuable insights into sales performance, enabling better decision-making. Its integration capabilities with other business tools also help create a seamless workflow across teams.
What do you dislike about the product?
One drawback is that advanced customization and premium features can increase implementation and licensing costs. Additionally, certain reports or pages may experience slower performance when working with large volumes of data.
Although Agentforce Sales provides robust sales management capabilities, it can be challenging for new users to learn all its features. Some administrative tasks and customizations require technical knowledge, which may increase dependence on administrators or consultants.
Although Agentforce Sales provides robust sales management capabilities, it can be challenging for new users to learn all its features. Some administrative tasks and customizations require technical knowledge, which may increase dependence on administrators or consultants.
What problems is the product solving and how is that benefiting you?
Agentforce Sales helps us solve challenges related to managing customer information, tracking sales activities, and maintaining visibility across the sales pipeline. Before using it, data was often scattered across multiple tools, making it difficult to monitor opportunities and follow up with prospects effectively. With Agentforce Sales, all customer and sales information is centralized, workflows are automated, and reporting is more accurate. This has improved team productivity, enhanced collaboration, and helped us make faster, data-driven decisions, ultimately leading to better customer engagement and higher sales efficiency.
Anonymous
Automation and AI Make Agentforce a Top Choice
Reviewed on Jun 18, 2026
Review provided by G2
What do you like best about the product?
I like the automation and AI features in Agentforce Sales. It helps me in automating marketing sends based on customers, which I find valuable. The initial setup was very easy, and overall, it's a good improvement.
What do you dislike about the product?
Some challenges I guess could be reaching customers who might be age ranged.
What problems is the product solving and how is that benefiting you?
I use Agentforce Sales to sell products through reserve and collect, and it automates marketing sends based on customer data.
Karl C.
Quick, Easy, and Immediately Useful
Reviewed on Jun 18, 2026
Review provided by G2
What do you like best about the product?
Quick, easy to use, and immediately useful. My team started seeing value within minutes.
What do you dislike about the product?
I just wish I’d known about it sooner. I could have been targeted earlier, since the problems I was seeing were typical for startups in my space.
What problems is the product solving and how is that benefiting you?
It helps us get to the root of customer problems sooner, so we can redirect them more quickly.
Arnold D.
Driving Smarter Sales Decisions with Agentforce Sales
Reviewed on Jun 18, 2026
Review provided by G2
What do you like best about the product?
What I like best about Agentforce Sales is how it brings everything together in one place and gives our teams a clear view of customers, opportunities, and performance. As a Senior Executive at iQor, having real-time visibility into the sales pipeline and customer interactions helps us make faster, more informed decisions and keeps everyone aligned on priorities. One of the biggest benefits is the ease of collaboration. Sales, operations, customer experience, and leadership teams can all work from the same source of truth, which reduces silos and improves communication across the organization.
What do you dislike about the product?
While Agentforce Sales is a powerful platform, one challenge I’ve run into is that it can feel overwhelming at times, especially for new users. It offers a tremendous amount of functionality, which is a real strength, but that breadth also creates a learning curve and often requires ongoing training so teams can consistently take full advantage of its capabilities.
Another area that could be improved is customization. Even though flexibility is one of the platform’s biggest benefits, implementing changes and maintaining a highly customized environment can sometimes demand significant administrative effort and technical expertise.
Another area that could be improved is customization. Even though flexibility is one of the platform’s biggest benefits, implementing changes and maintaining a highly customized environment can sometimes demand significant administrative effort and technical expertise.
What problems is the product solving and how is that benefiting you?
Agentforce Sales helps address one of the biggest challenges in large organizations: customer information and sales activities being scattered across multiple systems and teams. Before we had a centralized platform, it was often hard to get a complete, real-time view of customer interactions, pipeline health, and overall sales performance.
Vijaysing P.
All-in-One CRM View for Leads, Contacts, and Opportunities
Reviewed on Jun 15, 2026
Review provided by G2
What do you like best about the product?
What I like most about Agentforce Sales (previously referred to as Salesforce Sales Cloud) is its CRM capabilities which provide you with a holistic view of all your leads, contacts, and opportunities on one platform.
What do you dislike about the product?
nothing to add this time from my side everything seems fine
What problems is the product solving and how is that benefiting you?
Agentforce Sales addresses problems like disorganization of information about customers, obsolete sales practices, and limited visibility into sales pipelines by integrating and automating the entire sales process. It assists me in improving my productivity, forecasting ability, and managing of sales opportunities.