Sold by: Salesforce, Inc.
Deployed on AWS
In an Agentic Enterprise, sales leads are never missed, every rep is elevated with real-time insights and automation, pipeline intelligence works around the clock, and customer relationships deepen through personalized engagement, all guided by human judgment at the center
4.5
Overview
Every seller has one job: crush their quota in 90 days. But human capacity has always been the ceiling on revenue growth, and the system built to help sellers has been working against them for 20 years, stealing 70% of their day before they ever talk to a customer. Agentforce Sales changes that. It's the only complete system built to run the entire revenue cycle, so sellers don't need anything else. Sellers become the strategic relationship architects their customers actually need, every lead is worked, every deal advances, and revenue grows faster than headcount.
Highlights
- Agentforce Sales: AI agents can prospect, book meetings, coach reps, and streamline quoting, maximizing productivity at every stage of the sales cycle. Agentforce Sales delivers trusted, accurate support for every sales member. With Data 360 seamlessly connecting CRM and third-party data, Agentforce leverages RAG to ensure relevant insights are readily available. This combination of AI and data supercharges seller productivity, improves customer experiences and accelerates growth.
- Sales Data: Close deals faster with better sales data, all in one place. Capture activities and update your CRM automatically. Harmonize your disparate data from any source in Salesforce for a complete view of your business using Data 360. Empower sellers with more accurate insights and relevant AI grounded in your data, all powered by the Salesforce Platform.
- Automation on a Single Platform: Simplify your tech stack by managing your entire sales process and team on an integrated platform. Close pipeline gaps with targeted sales programs. Scale fast by effectively engaging and managing partners. Streamline the revenue lifecycle with revenue and orders. Ignite sales performance with data-driven planning and transparent commissions. With Agentforce Sales, every element is connected and native to CRM, reducing costs & improving visibility and efficiency.
Details
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Delivery method
Deployed on AWS
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Customer reviews
Victor M.
Effortless Adoption with Streamlined Lead Management
Reviewed on Jul 10, 2026
Review provided by G2
What do you like best about the product?
I like how Agentforce Sales makes everything easy to follow and manage from the beginning to the end of the sales process. I appreciate being able to assign the proper location in the sales pipeline and how easy it is to reassign the lead to another agent. I find the initial setup very easy.
What do you dislike about the product?
The calendar could be more unique and not so copy pasted from Google.
What problems is the product solving and how is that benefiting you?
Agentforce Sales streamlines call center operations by organizing remote workers and managing the sales process. It solves the problem of verifying past conversations with clients, making it easy to follow sales from start to finish, and allows reassignment in the sales pipeline efficiently.
Ravi P.
Sales Automation with Clear Pipeline Visibility and Customizable Reporting
Reviewed on Jul 09, 2026
Review provided by G2
What do you like best about the product?
Sales automation, clear pipeline visibility, and customizable reporting.
What do you dislike about the product?
The licensing cost can be expensive for small business users, and advanced customization may be complex to set up and manage.
What problems is the product solving and how is that benefiting you?
Sales operations will be streamlined, and customer data can be centralized.
Renewables & Environment
Efficient Sales Automation and Customer Relationship Solution
Reviewed on Jul 08, 2026
Review provided by G2
What do you like best about the product?
Agentforce Sales offers a user-friendly interface, powerful CRM capabilities, workflow automation, and customizable dashboards. It helps manage leads, opportunities, and customer interactions efficiently while providing real-time insights that improve sales productivity, collaboration, and decision-making.
What do you dislike about the product?
The platform can feel complex for new users due to its wide range of features and customization options. Initial setup, configuration, and training may require significant time and resources. Some advanced functionalities can also be costly for smaller businesses with limited budgets.
What problems is the product solving and how is that benefiting you?
Agentforce Sales helps streamline customer relationship management, lead tracking, sales automation, and reporting. It reduces manual tasks, improves visibility into sales activities, and enables better decision-making through real-time insights, helping teams increase productivity and maintain stronger customer relationships.
Immy C.
Streamlined Automation Enhances Sales Focus
Reviewed on Jul 07, 2026
Review provided by G2
What do you like best about the product?
I like that Agentforce Sales helps us maintain better sales focus by allowing our team to concentrate on high-value deals instead of routine tasks. The onboarding setup was smooth, making it easier for us to get started with the system.
What do you dislike about the product?
Faster onboarding setup to help team adopt the system more quickly
What problems is the product solving and how is that benefiting you?
I use Agentforce Sales to minimize repetitive CRM data entry by automatically updating customer records, allowing my team to focus more on high-value deals rather than routine tasks.
Kathy B.
Great Analytical Tool with Some Usability Challenges
Reviewed on Jul 07, 2026
Review provided by G2
What do you like best about the product?
I like Agentforce Sales for its ability to give good analytical reports. These reports help me frame my thoughts and make decisions.
What do you dislike about the product?
Figuring out how to generate custom reports was not user friendly.
What problems is the product solving and how is that benefiting you?
I use Agentforce Sales to organize customer info and track progress, and it provides good analytical reports that help me frame my thoughts and make decisions.