Sold by: Salesforce, Inc.
Deployed on AWS
Grow pipeline and close bigger deals, faster. AI agents engage leads, automate busywork, and drive operational efficiency, empowering your sellers to focus on what they do best. Agentforce Sales is Sales Cloud like you've never seen it before.
4.5
Overview
Humans with agents drive sales success with the #1 agentic platform for sales, built on the deeply unified Salesforce Platform. Empower every seller with their own agent to drive growth, from pipeline to paycheck. With Agentforce, sellers accelerate productivity and drive revenue on one integrated platform. Agentforce Sales provides sales capabilities and tools built for an entire sales organization: from sales leaders to reps to sales operations, across prospecting, deal and account management, performance and operations, revenue management, and partner management. With Agentforce Sales, businesses can create lifelong customers by connecting their entire organization and unifying all data sources on a single integrated platform. And, customers can build a limitless sales team with a digital workforce.
Highlights
- Agentforce Sales: AI agents can prospect, book meetings, coach reps, and streamline quoting, maximizing productivity at every stage of the sales cycle. Agentforce Sales delivers trusted, accurate support for every sales member. With Data 360 seamlessly connecting CRM and third-party data, Agentforce leverages RAG to ensure relevant insights are readily available. This combination of AI and data supercharges seller productivity, improves customer experiences and accelerates growth.
- Sales Data: Close deals faster with better sales data, all in one place. Capture activities and update your CRM automatically. Harmonize your disparate data from any source in Salesforce for a complete view of your business using Data 360. Empower sellers with more accurate insights and relevant AI grounded in your data, all powered by the Salesforce Platform.
- Automation on a Single Platform: Simplify your tech stack by managing your entire sales process and team on an integrated platform. Close pipeline gaps with targeted sales programs. Scale fast by effectively engaging and managing partners. Streamline the revenue lifecycle with revenue and orders. Ignite sales performance with data-driven planning and transparent commissions. With Agentforce Sales, every element is connected and native to CRM, reducing costs & improving visibility and efficiency.
Details
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Delivery method
Deployed on AWS
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
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AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Joe C.
Saves Time, Boosts Efficiency with Seamless Integration
Reviewed on Dec 20, 2025
Review provided by G2
What do you like best about the product?
What I like about Salesforce Sales Cloud is its flexibility with other types of software and programs, and how well it works with the programs. It benefits the team by saving us a lot of time and labor.
What do you dislike about the product?
Just the cost it is expensive to use compared to other cloud services.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps declutter our business's hard drive, boosts marketing efforts, and simplifies job bidding, especially in industrial HVAC. Its integration flexibility saves our team time and labor. Personally, it saves me at least thirty minutes a day and operates efficiently.
Suhridi P.
Insightful Reporting and Smart Automation Enhance Sales Cloud Experience
Reviewed on Dec 19, 2025
Review provided by G2
What do you like best about the product?
I like sales cloud Reporting and Dashboard as this gives me more idea on the open opportunities. I also like the automation part as it automatically populates the some of the fields according to the conditions fulfilled.
What do you dislike about the product?
Sometimes it takes a lot of time because of the many automation in the backend, also its UI can be improved as it confuses the user.
What problems is the product solving and how is that benefiting you?
Sales cloud helps us refine the lead from our campaign. Also its sales pipeline let us know each step of the sales process which my company uses.
Vikas D.
Seamless Lead Management and Insightful Sales Journey
Reviewed on Dec 19, 2025
Review provided by G2
What do you like best about the product?
The best part about sales cloud is the end to end journey of a lead, I can see the business is getting the lead and the entire journey of the lead is something that gives a lot of insight - where to put in more efforts to convert the lead and where the process is going smooth.
Then to have opportunity and product in the same view is additional benefit. This makes the business more efficient without adding much customization.
Then to have opportunity and product in the same view is additional benefit. This makes the business more efficient without adding much customization.
What do you dislike about the product?
Lightning record page changes takes quite some time to refresh and reflect.
What problems is the product solving and how is that benefiting you?
I have one client and that is a greenfield implementation - but still the entire standard lead and opportunity process is so similar that it is very easy for the team to explain everything to the client. The buttons on lead, the lead path makes it easy for the client team to adapt to salesforce and make a transition from excel to CRM.
Abigail S.
Effortless Activity Logging with Clear Information
Reviewed on Dec 18, 2025
Review provided by G2
What do you like best about the product?
Easy to log activity and clearly shows info that was saved
What do you dislike about the product?
Sometimes UI looks very old school and choppy. Hubspot can be prettier on the eyes
What problems is the product solving and how is that benefiting you?
Saving info and also working on everything in sales
Education Management
Seamless Integration and Flexibility Make Work Effortless
Reviewed on Dec 17, 2025
Review provided by G2
What do you like best about the product?
I appreciate the integration, ease of use, robustness, and flexibility.
What do you dislike about the product?
The interface feels overly complex, with too many tabs and elements that make navigation difficult. The overall UI is not intuitive, which adds to the sense of complexity.
What problems is the product solving and how is that benefiting you?
I use this tool primarily for tracking sales leads and monitoring their entire life cycle. It helps me keep a detailed record of all lead interactions, including email exchanges. I also appreciate its integration capabilities with other applications such as Gainsight, Clari, and additional tools that support various aspects of customer life cycle management.