Sold by: Salesforce, Inc.
Deployed on AWS
In an Agentic Enterprise, sales leads are never missed, every rep is elevated with real-time insights and automation, pipeline intelligence works around the clock, and customer relationships deepen through personalized engagement, all guided by human judgment at the center
4.5
Overview
Every seller has one job: crush their quota in 90 days. But human capacity has always been the ceiling on revenue growth, and the system built to help sellers has been working against them for 20 years, stealing 70% of their day before they ever talk to a customer. Agentforce Sales changes that. It's the only complete system built to run the entire revenue cycle, so sellers don't need anything else. Sellers become the strategic relationship architects their customers actually need, every lead is worked, every deal advances, and revenue grows faster than headcount.
Highlights
- Agentforce Sales: AI agents can prospect, book meetings, coach reps, and streamline quoting, maximizing productivity at every stage of the sales cycle. Agentforce Sales delivers trusted, accurate support for every sales member. With Data 360 seamlessly connecting CRM and third-party data, Agentforce leverages RAG to ensure relevant insights are readily available. This combination of AI and data supercharges seller productivity, improves customer experiences and accelerates growth.
- Sales Data: Close deals faster with better sales data, all in one place. Capture activities and update your CRM automatically. Harmonize your disparate data from any source in Salesforce for a complete view of your business using Data 360. Empower sellers with more accurate insights and relevant AI grounded in your data, all powered by the Salesforce Platform.
- Automation on a Single Platform: Simplify your tech stack by managing your entire sales process and team on an integrated platform. Close pipeline gaps with targeted sales programs. Scale fast by effectively engaging and managing partners. Streamline the revenue lifecycle with revenue and orders. Ignite sales performance with data-driven planning and transparent commissions. With Agentforce Sales, every element is connected and native to CRM, reducing costs & improving visibility and efficiency.
Details
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Deployed on AWS
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Customer reviews
Construction
Keeps Customer Communication Up to Date and Accessible for the Whole Team
Reviewed on Apr 21, 2026
Review provided by G2
What do you like best about the product?
Keeping communication between our company and our customers up to date—and making it accessible to everyone on the team—is the single most beneficial part of Salesforce.
What do you dislike about the product?
This isn’t necessarily specific to Sales, since it can happen in any module, but at times the amount—or lack—of data normalization happening in the background can make things feel messy.
What problems is the product solving and how is that benefiting you?
They continue to help us streamline our processes in Salesforce, especially since we don’t follow the typical model that most companies use with Salesforce.
Joshua S.
Game-Changing Pipeline and Lead Organization with Seamless Integrations
Reviewed on Apr 21, 2026
Review provided by G2
What do you like best about the product?
Organization of pipeline and leads is a gamechanger. Integrated well with email and other systems. AI and intelligence system is an easy kickstart.
What do you dislike about the product?
Prefer a more refined AI system for prospecting. Tends to be overly wordy and not adaptive to your personal style.
What problems is the product solving and how is that benefiting you?
The system solves for me the risk of letting clientele slip through the cracks and outreach missing important insights.
Accounting
Customer Details at a Glance with Helpful Interaction Tracking
Reviewed on Apr 21, 2026
Review provided by G2
What do you like best about the product?
I like that I can see customer details at a glance, with different categories highlighting the areas of our product they are using and tracking our interactions with customers (sales leads and help centre requests).
What do you dislike about the product?
For first-time users, it can be overwhelming with the amount of information provided and understanding the most efficient way to locate the data you're looking for.
What problems is the product solving and how is that benefiting you?
It's helping me understand the customers who use our product, how they're using it, and tracking our communication channels with them.
Sameh H.
Salesforce: User-Friendly CRM with Great Features and Seamless Integrations
Reviewed on Apr 21, 2026
Review provided by G2
What do you like best about the product?
Salesforce is a leader in CRM tools, with great features and a user-friendly UI, making it a strong tool overall. Agentforce Sales also integrates with a large number of other tools we use in our company, which makes it easier to fit into our existing workflow.
What do you dislike about the product?
The tool is great overall. That said, some components feel outdated and could use an upgrade, and the price of the tool is very expensive.
What problems is the product solving and how is that benefiting you?
Typically, companies have large sales teams because they’re tied to revenue growth as quote carriers. With Agentforce Sales, there isn’t the same need for a large team anymore, since you can do more with less.
Bella W.
Keeps Everything Organized in One Place with Powerful Tools, Helpful Support, and AI
Reviewed on Apr 21, 2026
Review provided by G2
What do you like best about the product?
I enjoy how easy it makes to keep everything in order and in one place. I appreciate all of the different tools that are available for use. We use this a lot at my company and it allows each of us to work much more smoothly. The customer service / support is very helpful as well when I run into a user issue. The AI feature also is incredibly helpful.
What do you dislike about the product?
I like how it shows me how my performance is but it was a little challening for me to get integrated with initially.
What problems is the product solving and how is that benefiting you?
It makes it much easier to know what I need to be targeting and what my ROI looks like on a daily basis.