Sold by: Salesforce, Inc.
Deployed on AWS
In an Agentic Enterprise, sales leads are never missed, every rep is elevated with real-time insights and automation, pipeline intelligence works around the clock, and customer relationships deepen through personalized engagement, all guided by human judgment at the center
4.5
Overview
Every seller has one job: crush their quota in 90 days. But human capacity has always been the ceiling on revenue growth, and the system built to help sellers has been working against them for 20 years, stealing 70% of their day before they ever talk to a customer. Agentforce Sales changes that. It's the only complete system built to run the entire revenue cycle, so sellers don't need anything else. Sellers become the strategic relationship architects their customers actually need, every lead is worked, every deal advances, and revenue grows faster than headcount.
Highlights
- Agentforce Sales: AI agents can prospect, book meetings, coach reps, and streamline quoting, maximizing productivity at every stage of the sales cycle. Agentforce Sales delivers trusted, accurate support for every sales member. With Data 360 seamlessly connecting CRM and third-party data, Agentforce leverages RAG to ensure relevant insights are readily available. This combination of AI and data supercharges seller productivity, improves customer experiences and accelerates growth.
- Sales Data: Close deals faster with better sales data, all in one place. Capture activities and update your CRM automatically. Harmonize your disparate data from any source in Salesforce for a complete view of your business using Data 360. Empower sellers with more accurate insights and relevant AI grounded in your data, all powered by the Salesforce Platform.
- Automation on a Single Platform: Simplify your tech stack by managing your entire sales process and team on an integrated platform. Close pipeline gaps with targeted sales programs. Scale fast by effectively engaging and managing partners. Streamline the revenue lifecycle with revenue and orders. Ignite sales performance with data-driven planning and transparent commissions. With Agentforce Sales, every element is connected and native to CRM, reducing costs & improving visibility and efficiency.
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Deployed on AWS
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Customer reviews
Consulting
Solid CRM that genuinely changed how our sales team operates
Reviewed on Apr 10, 2026
Review provided by G2
What do you like best about the product?
Honestly, the pipeline visibility is what keeps me coming back. Being able to see exactly where each deal stands without having to dig through emails or chase people for updates has made a huge difference in how our team operates. The activity tracking is really solid too — it logs calls and emails automatically so nothing falls through the cracks. I also appreciate how customizable the dashboards are; I've set mine up to show exactly the metrics I care about without a lot of noise. It's one of those tools that took a little time to get used to, but once it clicked, I couldn't imagine managing a sales team without it.
What do you dislike about the product?
The initial setup and onboarding can feel a bit overwhelming, especially for team members who aren't particularly tech-savvy. There's a lot going on and it takes some time before everything feels intuitive. The pricing is also on the higher end, which can be a tough sell when you're trying to get buy-in from leadership. And occasionally the page load times slow down a bit when you're pulling in large reports, though it's nothing that's been a dealbreaker for us.
What problems is the product solving and how is that benefiting you?
Before we had a proper CRM, our sales process was a mess — deals were tracked in spreadsheets, follow-ups were inconsistent, and we had no real visibility into forecast accuracy. Agentforce Sales has fixed most of that. Our reps now have a clear view of their pipeline at all times, and managers can actually hold people accountable based on data rather than gut feeling. We've seen our close rate improve and the time spent on admin tasks has gone down noticeably. It's also helped a lot with onboarding new reps since everything is documented in one place.
Kevin M.
Easy-to-Use Sales Hub That Boosts Team Performance and Productivity
Reviewed on Apr 10, 2026
Review provided by G2
What do you like best about the product?
We use it to support the following sales tasks: lead management across multiple reps, account management, contact management, opportunity and deal management, and tracking all of our sales metrics, KPIs, and overall results.
Overall it helps with improving our performance as a team, across pre-sales to customer success teams and helping with support and client onboarding. It also has great UX and its easy to use and set-up. It also integrates with other tools in our tech stack to manage other areas as one. Plus AI features these days are especially to keep improving productivity.
Overall it helps with improving our performance as a team, across pre-sales to customer success teams and helping with support and client onboarding. It also has great UX and its easy to use and set-up. It also integrates with other tools in our tech stack to manage other areas as one. Plus AI features these days are especially to keep improving productivity.
What do you dislike about the product?
It can take a while to get your team set up and using it efficiently, even with all the integrations and AI features. Once you get the hang of it, though, it’s pretty easy to use.
What problems is the product solving and how is that benefiting you?
It essentially brings together all the sales work that would normally live across multiple tools and puts it into one place—a single source of truth, if you will. I only have to be in one place and look at a few dashboards to get all the metrics I need.
Gabby P.
Easy Report Downloads That Save Time
Reviewed on Apr 10, 2026
Review provided by G2
What do you like best about the product?
I like that it is easy to download reports
What do you dislike about the product?
It is hard to learn at first, trainings can be hard
What problems is the product solving and how is that benefiting you?
I can easily send reports to supervisor
MD D.
Agentforce Sales SaveSmart and Efficient Sales Management Tools Time with Smart AI Automation
Reviewed on Apr 10, 2026
Review provided by G2
What do you like best about the product?
What I like most about Agentforce Sales is how it automates repetitive tasks and uses AI to make the sales process smarter. It saves time on things like follow-ups and data entry, so sales teams can focus more on closing deals and building customer relationships.
What do you dislike about the product?
One thing I dislike about Agentforce Sales is that it can feel a bit complex and overwhelming at first, especially for new users. The setup and customization also take time and sometimes require technical knowledge. Additionally, it can be quite expensive for smaller teams or businesses.
What problems is the product solving and how is that benefiting you?
Agentforce Sales helps solve problems like scattered customer data, manual follow-ups, and time-consuming admin work. By bringing everything into one platform and automating routine tasks, it saves time and improves efficiency. This helps me focus more on engaging with customers and closing deals faster.
Information Services
Simple user of Salesforce
Reviewed on Apr 09, 2026
Review provided by G2
What do you like best about the product?
You can integrate information which is so helpful when using multiple platforms that need the same data transfered. Easy search features. It can be a tad difficult to understand at first, but then after some practice/usage it can user friendly.
What do you dislike about the product?
There have been some occasions where the syncing hasn't worked properly, and stunted our work flow. Also, when I've searched certain reports, the system can be intimidating (one wrong click and you could be missing vital data).
What problems is the product solving and how is that benefiting you?
I'm uncertain what Salesforce is currently solving, but I've seen an improvement on their syncing and dependability.