Sold by: Salesforce, Inc.Â
Deployed on AWS
Sales Cloud is the complete, connected #1 agentic platform for sales, accelerating growth from pipeline to paycheck. Together with Agentforce and Data Cloud, Sales Cloud increases pipeline, win rate, and revenue for companies of every size and industry.
Overview
Humans with agents drive sales success with the #1 agentic platform for sales, built on the deeply unified Salesforce Platform. Empower every seller with their own agent to drive growth, from pipeline to paycheck. With Agentforce, sellers accelerate productivity and drive revenue on one integrated platform. Sales Cloud provides sales capabilities and tools built for an entire sales organization: from sales leaders to reps to sales operations, across prospecting, deal and account management, performance and operations, revenue management, and partner management. With Sales Cloud, businesses can create lifelong customers by connecting their entire organization and unifying all data sources on a single integrated platform. And with Agentforce for Sales, customers can build a limitless sales team with a digital workforce.
Highlights
- Agentforce for Sales: Scale success with agents who prospect, book meetings, coach reps, and streamline quoting. Built on Salesforce, it delivers trusted support. Data Cloud connects CRM and third-party data, leveraging RAG for insights. This AI and data combo boosts productivity, improves customer experiences, and accelerates growth. Your sales team without limits.
- Sales Data: Close deals faster with better sales data, all in one place. Capture activities and update your CRM automatically. Harmonize your disparate data from any source in Salesforce for a complete view of your business using Data Cloud. Empower sellers with more accurate insights and relevant AI grounded in your data, all powered by the Salesforce Platform.
- Automation on a Single Platform: Simplify your tech stack by managing your entire sales process and team on an integrated platform. Close pipeline gaps with targeted sales programs. Scale fast by effectively engaging and managing partners. Streamline the revenue lifecycle with revenue and orders. Ignite sales performance with data-driven planning and transparent commissions. With Sales Cloud, every element is connected and native to CRM, reducing costs & improving visibility and efficiency.
Details
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Delivery method
Deployed on AWS
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Delivery details
Software as a Service (SaaS)
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Customer reviews
4.3
2 ratings
2 AWS reviews
|
10025 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Vivek C.
Salesforce sales cloud - powerfull CRM that helped us build stronger client relationship in banking
Reviewed on Aug 27, 2025
Review provided by G2
What do you like best about the product?
It helps us treck customer interactions easily and manage leads more efficiently.
What do you dislike about the product?
It can be overwhelming at first due to its complex intyerface and too many features.
What problems is the product solving and how is that benefiting you?
It helps us organize customer data track sales activites and follow up on leads faster which improves our response time and boosts customer satisfaction.
Harshit S.
Sales Cloud - Salesforce
Reviewed on Aug 25, 2025
Review provided by G2
What do you like best about the product?
It is most helpful for centralizing the sales process, automating tasks, and giving visibility into pipelines and performances. Easy access through mobile apps. Easy to integrate with 3rd party applications.
What do you dislike about the product?
It can be expensive for smaller organizations, also performance could slow down while handling large data set. It's first time setup may require experts.
What problems is the product solving and how is that benefiting you?
It solves problem of scattered customer data and unorganized sales process. With automations, AI powered insights, and real time dashboards our sales team benefits from improved productivity and better forecasting accuracy that in results leads to revenue growth.
Bhavna C.
Salesforce Review: Features, Functionality, and Fit
Reviewed on Aug 21, 2025
Review provided by G2
What do you like best about the product?
What I like best about Salesforce Sales Cloud is its ability to bring everything into one place—leads, opportunities, accounts, and customer interactions—making it much easier to manage the entire sales cycle. The platform is highly customizable and scalable, which means it can adapt to different business needs while growing alongside the organization. Its automation features save a lot of time by handling repetitive tasks like lead assignments and follow-ups, while the reporting and real-time dashboards provide clear visibility into pipeline health and sales performance. On top of that, the mobile app and integrations with tools like Slack and marketing platforms make collaboration seamless and keep the team productive, even on the go.
What do you dislike about the product?
What I dislike about Salesforce Sales Cloud is that while it’s a powerful platform, it can feel overly complex and sometimes overwhelming to navigate, especially for new users. The level of customization available is a strength, but it also means setup and ongoing configuration often require dedicated admin support or technical expertise, which can be costly. The user interface, though improved over time, isn’t always intuitive, and simple tasks can take multiple clicks. Additionally, the platform can become expensive as more features, add-ons, and integrations are needed, which may not be ideal for smaller businesses. Lastly, reporting, while robust, can have a steep learning curve, and running advanced reports isn’t always straightforward without proper training.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is helping solve the challenge of scattered customer data by centralizing all leads, opportunities, accounts, and interactions in one place, which makes it easier to manage relationships and track progress across the entire sales cycle. It reduces the time spent on manual administrative tasks through automation of workflows, follow-ups, and lead assignments, allowing sales teams to focus more on selling. The platform also solves visibility issues by providing real-time dashboards and reporting, enabling accurate forecasting and better decision-making. With mobile access and integrations with other tools, it helps keep the team connected and productive from anywhere. Overall, these benefits translate into improved efficiency, stronger collaboration, and more predictable revenue growth.
Heather O.
Use daily as Sales Executive to manage leads, track opportunities and close deals.
Reviewed on Aug 20, 2025
Review provided by G2
What do you like best about the product?
I like that Salesforce Sales Cloud keeps my pipeline organized and easy to follow. I can see exactly where each deal stands, track client interactions and set reminders so nothing slips through the cracks. The dashboards give me quick visibility into my progress toward quota, which helps me stay focused on the right opportunities.
What do you dislike about the product?
The platform is powerful, but can feel overwhelming. With so many features and customization options, it takes extra time (and often help) to set up what I actually need. I sometimes get slowed down by the number of steps required before I can move forward with a task or update a record.
What problems is the product solving and how is that benefiting you?
Before Salesforce my company relied on spreadsheets to track leads and deals, which made it easy for things to slip through the cracks. Sales Cloud solves that by keeping everything in one place with clear reminders and pipeline visibility. As a result, I can prioritize better, followup on time and close deals more consistently.
Abdul M.
Best and easy to use, most reliable user interface
Reviewed on Aug 20, 2025
Review provided by G2
What do you like best about the product?
Saving the required data in the way you want and most reliable to find the details you saved when needed
What do you dislike about the product?
The only thing which needs to be updated with time is the security.
What problems is the product solving and how is that benefiting you?
The best thing it is doing is keeping record of data with easy access when required