Sold by: Salesforce, Inc.
Deployed on AWS
Grow pipeline and close bigger deals, faster. AI agents engage leads, automate busywork, and drive operational efficiency, empowering your sellers to focus on what they do best. Agentforce Sales is Sales Cloud like you've never seen it before.
4.5
Overview
Humans with agents drive sales success with the #1 agentic platform for sales, built on the deeply unified Salesforce Platform. Empower every seller with their own agent that will grow pipeline, grow deals, and grow revenue. With Agentforce, sellers shatter the capacity wall and increase revenue on one integrated platform. Agentforce Sales provides sales capabilities and tools built for an entire sales organization: from sales leaders to reps to sales operations, across prospecting, deal and account management, performance and operations, revenue management, and partner management. With Agentforce Sales, businesses can create lifelong customers by connecting their entire organization and unifying all data sources on a single integrated platform. And, customers can build a limitless sales team with a digital workforce.
Highlights
- Agentforce Sales: AI agents can prospect, book meetings, coach reps, and streamline quoting, maximizing productivity at every stage of the sales cycle. Agentforce Sales delivers trusted, accurate support for every sales member. With Data 360 seamlessly connecting CRM and third-party data, Agentforce leverages RAG to ensure relevant insights are readily available. This combination of AI and data supercharges seller productivity, improves customer experiences and accelerates growth.
- Sales Data: Close deals faster with better sales data, all in one place. Capture activities and update your CRM automatically. Harmonize your disparate data from any source in Salesforce for a complete view of your business using Data 360. Empower sellers with more accurate insights and relevant AI grounded in your data, all powered by the Salesforce Platform.
- Automation on a Single Platform: Simplify your tech stack by managing your entire sales process and team on an integrated platform. Close pipeline gaps with targeted sales programs. Scale fast by effectively engaging and managing partners. Streamline the revenue lifecycle with revenue and orders. Ignite sales performance with data-driven planning and transparent commissions. With Agentforce Sales, every element is connected and native to CRM, reducing costs & improving visibility and efficiency.
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Gal B.
Centralized Data & Dashboard Make Sales Tracking a Breeze
Reviewed on Feb 04, 2026
Review provided by G2
What do you like best about the product?
I like how all customer information and interactions are centralized, making it easy to track deals and collaborate with the team. Dashboards help me quickly see which opportunities need attention. The dashboard shows sales at a glance, and centralized data makes teamwork and follow-ups easier. The setup was straightforward.
What do you dislike about the product?
The interface can feel cluttered at times, and some reports are hard to customize.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage the sales pipeline, track leads, and centralize customer data, reducing manual tracking and follow-ups.
Joey G.
Effortless Usage, Powerful Insights
Reviewed on Feb 04, 2026
Review provided by G2
What do you like best about the product?
I find Salesforce Sales Cloud to be easy to use and easy to navigate. I've worked at multiple companies, and there's not much of a learning curve with it. I've also gotten savvy with running reports, and the functionality seems to be pretty similar across different places I've worked.
What do you dislike about the product?
Sometimes pages take a long time to load. I wish that the reports were easier to filter and just kind of slice and dice the data in different ways. It can be a little bit clunky to run your own custom reports.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud daily for tracking activities and running reports. It provides a good snapshot of client history, recent support cases, and how they work with my company.
Edward C.
A Game-Changer for B2B Relationship Management and Scalability
Reviewed on Feb 04, 2026
Review provided by G2
What do you like best about the product?
I appreciate that Salesforce Sales Cloud acts as the 'single source of truth' for our complex B2B landscape at TurboTax, providing 360-degree visibility into partner and corporate affiliate accounts. This complete view is crucial for managing relationships where every contract detail, communication history, and revenue forecast is available in one place. The workflow automation feature stands out, allowing us to automate routine follow-ups and renewal alerts, which frees up the team to focus on strategic relationship building rather than data entry. The integration with Tableau is also a huge plus, transforming raw data into actionable visual insights for our quarterly planning without having to leave the ecosystem. Salesforce scales effortlessly with Intuit's growth, managing high volumes of complex data without performance issues. The reporting tools and integration with Tableau help us generate accurate forecasts and visualize our pipeline health in real-time, which is essential for quarterly planning.
What do you dislike about the product?
The sheer volume of features can be overwhelming for new users. The learning curve is steep; onboarding new team members requires significant dedicated training time to get them comfortable with our customized instance. Additionally, because the platform is so highly customizable, maintaining data hygiene requires constant vigilance and strict governance, or the data can get messy quickly.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud offers a 360-degree partner view and workflow automation, reducing manual work and enabling strategic focus. It scales effortlessly with our growth, integrates well for real-time analytics, and resolves fragmented data issues, enhancing unified view and operational agility.
Emily S.
Sales Force Review
Reviewed on Feb 02, 2026
Review provided by G2
What do you like best about the product?
Sales force is very user friendly and the tech support is quick and responsive.
What do you dislike about the product?
I have not found anything I dislike about this product.
What problems is the product solving and how is that benefiting you?
N/A
Paul E.
The most robust and comprehensive CRM, ready to connect the entire revenue stack
Reviewed on Feb 02, 2026
Review provided by G2
What do you like best about the product?
Best CRM on the market. The most robust, complete, agile, and ready to connect with the entire modern revenue stack.
What do you dislike about the product?
Almost mandatory requires an administrator to reveal its true value
What problems is the product solving and how is that benefiting you?
Highly advanced customization of the tool, which allows it to be adapted to the sales cycle specific to each company. In my opinion, every issue can be resolved with the tool, provided the necessary resources are allocated.