Zapier
ZapierReviews from AWS customer
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Zapier - great for business and personal
What do you like best about the product?
Love the ability for a small business to be able to automate certain business tasks. I've used zapier for two different careers. First as a restaurant general manager, and it helped to automate communication between myself and my management team. The second career is as an insurance agent. And being a one man agency, using zapier has helped with organization and filing.
What do you dislike about the product?
There isn't much to dislike about zapier, Previously, composing zaps required a little bit more time but Zapier has made creating zaps much easier with their user interface.
What problems is the product solving and how is that benefiting you?
As I mentioned before, automating and structuring communication between myself and my team was one of the greatest benefits that I have realized. Also, keeping my business organized using zapier has been great.
Recommendations to others considering the product:
When starting a new business, zapier can truly help you to systemetize your operations. By taking the time to compose a zap you are understanding the steps involved in your processes and this will help you to be a better operator.
Incredible tool
What do you like best about the product?
The wide range of tools that it integrates with.
What do you dislike about the product?
The learning curve can be tough. Would be helpful if someone from your organization had prior knowledge so you don't always have to rely on support.
What problems is the product solving and how is that benefiting you?
We are helping others gather lead data with our tool and a Zapier integration. Zapier makes this possible!
Recommendations to others considering the product:
Try and have someone who has already used Zapier as part of your team so you don't always have to rely on support. Also, be prepared to watch YouTube videos to learn.
Connect the internet together
What do you like best about the product?
The ability to connect services that have not built an direct integration is quite powerful. Once you find a few use cases, you find more and more.
We looked around for a solution to connect two services, found Zapier, tried it out, and it just worked. And most of the time it works very well. I don't worry too much about the Zaps. Working in the background doing what I asked it to do.
We looked around for a solution to connect two services, found Zapier, tried it out, and it just worked. And most of the time it works very well. I don't worry too much about the Zaps. Working in the background doing what I asked it to do.
What do you dislike about the product?
Sometimes you can't do exactly what you want to do. Having branching logic is impossible as far as I can see. For example if I want to create a task in Salesforce if a certain field is this, but not if a certain field is this, is impossible. I could do it with some heavy javascript and some server side work on our side, but not via Zapier.
If I worry about a Zap it is because of the external services. Zapier reports the errors and I have to login and check them frequently.
If I worry about a Zap it is because of the external services. Zapier reports the errors and I have to login and check them frequently.
What problems is the product solving and how is that benefiting you?
We get leads from various places and services and often they don't import into Salesforce automatically. Zapier allows us to make the connection pretty easily.
Recommendations to others considering the product:
Try it out. It works well. Once you find a few use cases for it, you start to find more and more use cases. We started pulling in leads, now we have it notifying other services, creating projects in other saas apps, sending notifications to Slack etc.
Zapier for LIFE !
What do you like best about the product?
The amount of integrations I can do with this software has changed the way I choose online services. If it doesn't have Zapier integration I probably won't choose it.
What do you dislike about the product?
Before they had dependancy zaps it was tricky to tie two zaps together, but they have redesigned the interface and now its amazing !
What problems is the product solving and how is that benefiting you?
We solve most of our integration problems with Zapier. Here is an example, When a client buys a product, it setups their dropbox account, sends them an invite, creates a draft email, notifies the team in slack, creates a slack channel and sends them a Youtube video on how our process works. We spent countless hours programming components to fire one at a time. Zapier let us do it in minutes, I could not run my business without it.
Recommendations to others considering the product:
This product is my go to solution for any types of integration.
Zapier saves time and enhances the products I already use.
What do you like best about the product?
Zapier's fast and responsive customer service is easily one of it's best features. Tickets are responded to quickly and never feel rushed or scripted.
I'm also encouraged by the support Zapier gives to it's integration partners. If I begin using a new software product that isn't already on Zapier (increasingly rare as they now have over 500 integrations) then I enthusiastically encourage them to look into integration because I know it will benefit customers and solutions providers alike!
Now that I can chain actions together, this tool has become much more powerful.
I'm also encouraged by the support Zapier gives to it's integration partners. If I begin using a new software product that isn't already on Zapier (increasingly rare as they now have over 500 integrations) then I enthusiastically encourage them to look into integration because I know it will benefit customers and solutions providers alike!
Now that I can chain actions together, this tool has become much more powerful.
What do you dislike about the product?
Zapier is definitely a tool meant for business. That said, it'd be nice to see some of my favorite consumer brands represented in the Zapbook. Namely Belkin Wemo and Alexa.
What problems is the product solving and how is that benefiting you?
We use Zapier mostly to automate administrative tasks that were previously done manually, saving us time. We've also started to use Zapier to automate lead generation and content marketing campaigns.
The most fun that I have with Zapier, however, is when I am using it to enhance the software we already use. It feels like magic when I am asked if a particular piece of software will do X and we are able to make it do so with Zapier's help.
The most fun that I have with Zapier, however, is when I am using it to enhance the software we already use. It feels like magic when I am asked if a particular piece of software will do X and we are able to make it do so with Zapier's help.
Recommendations to others considering the product:
If a product that you use is not currently supported by Zapier, don't hesitate to consider rolling your own integration with the developer platform. It's not as intimidating as it sounds.
Handy for quick integrations
What do you like best about the product?
Zapper has an easy interface that makes it easy to see how your products could work together.
What do you dislike about the product?
Compared to IFTTT, I do not like Zapier's freemium model.
What problems is the product solving and how is that benefiting you?
We are solving the problems that arise when different programs doing different tasks aren't coordinating with each other. Zapier is a great tool to link your systems together.
Recommendations to others considering the product:
Give their free zaps a try before moving into a paid model.
Easy Way To Enrich / Integrate Your Service
What do you like best about the product?
The number of Zaps that can be created is really only limited by your imagination. It is also a great way to expand the reach of your offering as it allows Zaps to be created with non-integrated offerings.
What do you dislike about the product?
It can be a little complex for novice users.
What problems is the product solving and how is that benefiting you?
Zapier allows a way to integrate and expand the reach of our technology without having to build native integrations to all the services.
Effective tool, but with limitations
What do you like best about the product?
Zapier's greatest appeal is its accessibility for multiple softwares across multiple platforms. Especially for small start-ups without an extensive engineering team, Zapier can solve many communication issues within different departments and tools.
What do you dislike about the product?
Zapier has its limitations, often based on the API limitations of the softwares, themselves. For instance, when using a certain landing page software (Unbounce) to deliver lead information into our CRM (Zoho), the limitation's of Zoho's API prevented Zapier from triggering webhooks within the Zoho system, and Zapier was essentially rendered useless.
What problems is the product solving and how is that benefiting you?
The business problems we are solving with Zapier involve improving communication between our different softwares. The benefits we have realized greatly outweigh the limitations, as we are a small team without extensive engineering resources to dedicate to API development.
Recommendations to others considering the product:
Be sure to research your internal systems before purchasing. If you have a CRM like Salesforce that easily and readily connects to other programs, the upfront investment and better communication may outweigh a system like Zapier. But if that's not an option, Zapier provides easy integrations.
Zap 4 Life
What do you like best about the product?
The ability to integrate with almost every single business (and personal) common platforms and tools that exist today. It is an incredibly powerful tool that allows for the automation of tedious tasks, or simple note taking via the forwarding of an email, or assigning work to a particular department based on the type of contact/case/api that is triggered.
What do you dislike about the product?
The integrations can sometimes be a little limited. Particularly the Salesforce integration. More flexibility of triggering Zap's based on very specific requirements.
What problems is the product solving and how is that benefiting you?
Automation of kudos to the entire team. Automation of low NPS scores sent directly to a Slack channel for immediate action or addressing by a CSR. Allows us to really stay on top of improving the customer experience.
Recommendations to others considering the product:
Use it. The more time you're able to save by automating things during your day to day (and it will be a lot), you can spend on increasing customer satisfaction, increasing revenue, and accomplishing goals.
Easy way to connect apps
What do you like best about the product?
I like that it's user friendly and requires little to no technical knowledge. Zapier has a great range of apps to choose from and it's very plug and play for what it can do.
What do you dislike about the product?
I'd like to be able to get a better preview of what Zapier can do if I don't currently subscribe to an app. Sometimes I want to see what my options are for hooking things together before I commit to purchasing them.
What problems is the product solving and how is that benefiting you?
We use it to keep our systems inline without having an ERP or data warehousing solution.
Recommendations to others considering the product:
It's a great product - if you aren't sure what you can do with it, browse through some of their recommendations in the app store.
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