Zapier

What do you like best about the product?

Zapier has been a hero for many automations that I had to build to remove toil in software development teams. It has served me well over time with things like syncing project management tools with code repositories, sending reminders to Slack with informed data from databases and email, sending notifications when updates happen in third-party providers, and, more recently, building agents to optimize daily operations in different areas of the business. What I like best is the thousands of integrations they have; even if a platform is very niche, you can integrate it with generic nodes like an HTTP request. On the other hand, something I love is the user experience: really easy to use without a lot of knowledge, even in the first interaction with the platform, easy to get started; being able to execute step by step, debug the data, and have real data in each step to emulate and play with to get the result you are looking for is something that I find really valuable.

Finally, my next step is to start using the MCP. I heard many good comments, but it's something I haven't used yet, but it will be in the next couple of weeks

What do you dislike about the product?

The operators to modify data or flows are not very obvious. For example, to map data in a certain format, there are nodes that help you do it pretty easily, but you can't find them by name. I usually implement scripts with JS or Python code to fix my data, but later I notice that it is much simpler to do it with a simple node that already does it for me. Also, when I tried to get support, it was really hard to explain the issue due to the nature of the problem, and I had to iterate on it a lot to explain myself. This is not a platform problem, is more like a user experience issue where the tools are already available but are not obvious to you

What problems is the product solving and how is that benefiting you?

Many problems.
- Reduce toil in operations company-wide.
- Automate manual processes.
- Get notifications for different third-party connections and specific use cases
- Provide a tool for people to create agents without engineering knowledge
- Will serve as my main MCP to connect with many integrations that I don't want to build from scratch for the core agents of the business

What do you like best about the product?

Can automate and integrate a ton of apps that don't have native integration available in the platforms.

What do you dislike about the product?

Workflows can break, because it's third party. So if anything changes with the third party app it integrates with, you have to make those adjustments and changes within Zapier so your automation doesn't break.

What problems is the product solving and how is that benefiting you?

It allows you to be creative with workflows and automations to save you tons of time.

What do you like best about the product?

what i find that works best from myself, is that it was easy to learn the basics of connecting tools and automating my workflow. i am able to automate marketing through a few platforms such as facebook and gmail.the interface save me hours if not weeks worth of workflows. one unexpected benefit was that im not bombarded with ads wich is very nice and helps me focus on the task. this is by far the best outcome one could want or need when implementing this type of software.

What do you dislike about the product?

it took a bit longer then expected to learn how the whole automation tasks actually work but overall i caught on quicker then if i didnt have zapier.

What problems is the product solving and how is that benefiting you?

time consumption is what problem it solves big time.

What do you like best about the product?

There is so much connectors to choose from

What do you dislike about the product?

AI is not as context resourceful as expected

What problems is the product solving and how is that benefiting you?

Connecting non-native Applications

What do you like best about the product?

What I love most about Zapier is how easy it makes it to create automations. I also really like its databases, and I’ve tried the MCP as well—it’s been incredible. I’ve experimented with other automation platforms, but Zapier is always the one I come back to because it feels so simple and intuitive to use. Overall, it’s genuinely amazing.

What do you dislike about the product?

The one thing I’m not a huge fan of is the pricing model, especially how usage is calculated based on each step. With our current plan, we don’t usually use up all of our monthly usage, but knowing that every additional step counts sometimes makes us hesitate before creating a new flow. I’d personally prefer a pricing model that gives us a bit more freedom to experiment and build automations without having to think as much about usage.

What problems is the product solving and how is that benefiting you?

We’re a no-code company, and while our developers know how to code, building every integration from scratch would take a significant amount of time, especially given the number of websites we launch. Zapier solves this by giving us native integrations that are quick to set up and work reliably. It saves us a huge amount of development time and eliminates many of the connections we would otherwise have to build step by step ourselves.