Zapier is the most connected AI orchestration platform for Ops and IT teams. We make it easy to deploy real-world AI workflows across 8,000+ apps, fast. Whether you're building AI agents, streamlining processes, or connecting AI to business systems, Zapier helps teams automate at scale without relying on developers.
With Zapier's enterprise-grade platform, teams move from scattered AI experiments to fully operationalized automation without needing to rely on engineers.
Build: - A visual workflow editor that anyone can use - AI-powered automation suggestions - Access to 8,000 integrations, requiring no coding - Instant connections to more than 300 AI tools - AI agents that combine LLMs, tools, and business logic into smart workflows - Built-in tools like a database, app builder, and custom chatbot workflows
Deploy: - Built-in approval workflows - Version control and team templates - Shared enterprise connections - Error handling and monitoring
Govern: - Unlimited seats and role-based access controls - SSO (Single Sign-On) and SCIM provisioning - Comprehensive audit logs - Data retention and security controls
Launch AI Workflows Fast - Start seeing value from AI today, not months from now. Zapier connects 8,000 apps and 300 AI tools so your team can build and scale real-world AI workflows without relying on engineers.
One Platform for AI Automation - Unify your automation stack with Zapier's all-in-one platform. From basic task automation to advanced AI agents and interfaces, everything you need is in one place. No patchwork of tools required.
Enterprise-Ready from Day One - Move fast without losing control. Zapier supports enterprise needs with features like SSO, SCIM, audit logs, and role-based access so IT can enable innovation while maintaining oversight. Zapier also provides white-glove support for every stage, whether you are just getting started or scaling automation across teams. You will have access to onboarding, fast-response SLAs, and certified implementation experts.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This listing gives you two pricing dimensions. Zapier Enterprise is a contract-based plan for scaling automation across multiple departments, arranged through a private offer. You contact the vendor for that pricing. The second dimension, Overage Billing, works on a pay-per-task basis. A task counts each time an automation successfully completes an action. When you exceed your plan's included task limit, this pay-per-task rate applies so your workflows keep running. Together, the fixed Enterprise contract covers your base usage, while pay-per-task overage charges cover activity beyond that limit.
Top-of-mind questions for buyers
What counts as one task for pay-per-task overage billing?
A task counts each time an automation successfully completes an action, like creating a contact or sending a message. Checking for new data does not use a task. Some actions use more than one task. Failed actions do not count. Built-in tools like filters, paths, and formatting do not use tasks.
What triggers the pay-per-task overage rate, and how does the transition happen?
When you reach your plan's included task limit, you switch to pay-per-task billing so workflows keep running. This rate applies per task above your limit. If you turn pay-per-task off, workflows pause until the next usage period. The overage rate is higher than your base subscription task rate.
Do all automation types draw from the same task count?
Yes. Tasks are shared across your account. Workflow steps, AI steps, code, and connector calls all draw from the same task allocation. There are no separate task budgets by product. Rates vary by action type, so more powerful AI models or longer code runs can use more tasks per action.
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All purchases are non-refundable. You can change or cancel your plan at any time. If you do, your plan stays active through the end of your current billing cycle, and you won't be charged again unless you upgrade or reactivate.
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Effortless Campaign Automation, Though Costs Rise with Scale
Reviewed on Oct 31, 2026
Review provided by G2
What do you like best about the product?
I like how easy Zapier is to use without a technical background. I can go from an idea to a working automation in a few minutes, and the integration library is big enough that I rarely find a tool I can’t connect. Filters help me prioritize Slack triggers, Formatter saves me a lot of cleanup, and task history helps me see when something breaks. I can build most integrations myself, and routine campaign work now runs automatically, so we can test and ship campaigns faster. I also get alerted when a flow stops working. The AI integration makes Zapier easy, quick, and user-friendly, and AI assist helps me understand error codes more easily. Getting started was very quick and easy.
What do you dislike about the product?
My biggest issue with Zapier is the pricing. Costs go up quickly as task volume grows, especially when I’m running campaigns every day. Error messages could also be clearer, though AI assist helps me understand them. Large, multi-step Zaps can be hard to manage.
What problems is the product solving and how is that benefiting you?
Zapier automates the daily campaign work of syncing user lists, logging results, and sharing updates, so I don’t have to do it manually. I can build integrations myself instead of waiting on engineering, ship campaigns faster, and get alerted when a flow stops working.
Bobby P.
Zapier Is The Tool That Acts As The Glue For My Business
Reviewed on Oct 31, 2026
Review provided by G2
What do you like best about the product?
Zapier is a platform that is reliable and I like the fact that you can connect apps that are natively not compatible such as your course platform and your email list with a platform like MailChimp.
What do you dislike about the product?
I don't really have an dislike but wish you could make more Zaps connections on the lower tier plans. But I like that they are making adjustments as time goes by for each users need.
What problems is the product solving and how is that benefiting you?
My course platform Thinkific doesn't come with email marketing included and have to purchase through another vendor. It makes the process tedious at times but think thanks to Zapier it doesn't take long to collect email list monitor payments and see where my clients are connecting from along with the products they purchased.
As a user of the platform for the past 3 years now and have created 15 courses I can see how this platform has evolved. I especially enjoy the Ai commands and allowing it to update everything on file because it can feel overwhelming especially if its your first time on the platform. It also notified you when there is an error in once of the channels and if it ever gets disconnected for any reason.
Anonymous
Powerful No-Code Automation, but Loops Need Work
Reviewed on Oct 30, 2026
Review provided by G2
What do you like best about the product?
I use Zapier to connect our core systems, keep data consistent, trigger processes across systems, and create detailed, scenario-specific documents from Google templates and CRM details. It’s much faster and more maintainable for me than writing code. I like that someone without a coding background can learn to maintain and tweak existing Zaps and add new ones, with a little guidance and review, so we can automate work with someone who understands the business case instead of hiring software engineers. Zapier Copilot is useful for drafting Zap steps one at a time. Reviewing and testing each step makes building Zaps faster and less mentally taxing, and means I don’t have to click around or think through every detail myself. I found Zapier useful almost immediately, and I’ve recommended it to friends and colleagues, especially people with small businesses.
What do you dislike about the product?
My biggest issue with Zapier is the lack of first-class support for traditional loops. The loops being rolled out still feel a little error-prone, and the way they run is counterintuitive to me as someone with a development background. I’d like more kinds of loops and better support for lists of unknown length; right now, Zapier seems to handle small scripting-like tasks best. The Copilot also isn’t nearly as good as the frontier models I use for strategic planning and understanding the big picture, though I find it useful for building individual steps.
What problems is the product solving and how is that benefiting you?
Zapier solves small data entry and consistency issues for me by keeping multiple systems in sync and triggering processes across them. It also fills Google document templates with CRM details to create more useful, specific checklists or procedures, so I don’t have to look up all the details myself.
Shashank s.
Massive App Directory and Powerful Conditional Workflows
Reviewed on Oct 30, 2026
Review provided by G2
What do you like best about the product?
I've been using Zapier for the last few months, and this is my overall experience. It has a massive app directory. Zapier integrates with 8000+ apps, covering almost every popular business tool, including CRMs and messaging apps. That’s the best thing I like about Sapphire.
When it comes to advanced logic paths and filters, I can build complex conditional workflows. For example, I can set up “if this, then that” paths to route VIP clients to a specific manager’s inbox, while sending standard inquiries to the general queue.
What do you dislike about the product?
In my experience, I haven’t run into any major issues with Sapphire. However, when it comes to surface-level customization, there’s a small limitation I’ve noticed: Zapier relies on the pre-built API integrations provided by each app, which means I’m restricted to whatever those specific modules allow me to do. In simple terms, if Sapphire’s integration doesn’t support a particular custom field or a niche action, you hit a hard wall. At that point, you either have to write custom code using Code by Zapier (Java or Python), or look for a completely different tool.
What problems is the product solving and how is that benefiting you?
From my personal perspective, I find the UI and UX design really interesting. It doesn’t feel like a boring interface, so I actually have fun working with it.
When it comes to solving problems, this is what I generally mean: without Zapier, a team member has to constantly monitor a form or inbox, then manually copy and paste customer data into a spreadsheet or CRM, message a colleague to alert them, and switch over to an email client just to send a welcome note. That ends up being a complete waste of hours and a waste of human resources.
This is where the flow really stands out for me. It helps create a clear process for lead routing and onboarding. For example, the first step is triggering on a new form submission. The second action is to add or update the contact in the CRM. The third step is sending a real-time alert to Slack. The fourth and final step for our team is drafting a personalized email in Gmail.
Individual & Family Services
Powerful Cross-System Automation, but Costly and Prone to Breaking
Reviewed on Oct 29, 2026
Review provided by G2
What do you like best about the product?
ability to automate tasks across disparate systems
What do you dislike about the product?
cost. tasks always breaking and needed fixing. limit support for quickbooks
What problems is the product solving and how is that benefiting you?
built a diy crm which saved me a lot of money on software