Zapier
ZapierReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
2,006 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Zapier Powers Our Digital Distribution with Seamless Automation
What do you like best about the product?
Zapier is at the core of our distribution across all our digital platforms. It enables our website to “talk” to our CRM, automates our spreadsheets, populates reports, and triggers email sequences.
What do you dislike about the product?
Complexity. Zapier is a reliable sandbox tool with almost limitless possibilities, but that also means you should expect added complexity and a fairly long learning curve.
What problems is the product solving and how is that benefiting you?
We use multiple platforms for client meeting scheduling, marketing, data tracking and reporting, plus shared spreadsheets and databases. Zapier is the wizard that connects everything so these platforms can communicate with each other. It also powers up our other apps by extending beyond their limitations. With it, we automate internal processes for managing client profile data and communications, which helps keep everything consistent across tools.
Zapier: Effortless CRM and Ad Platform Integration
What do you like best about the product?
I use Zapier for creating connections between CRM systems like HubSpot and Google Sheets, as well as ad platforms like Google Ads, LinkedIn Ads, and Meta Ads for offline conversions. It's great for automating the process when a lead's status changes to qualified leads and Zapier sends that as offline conversions to Google Ads and other ad platforms. This helps optimize campaigns for Qualified conversion types by sharing valuable lead data securely. Zapier's setup is also pretty easy and step-by-step, making it simple to follow. It integrates with tools like WordPress and Wufoo forms as well. Zapier was the first product we tried for API connections, and it has worked well for us without any complaints so far.
What do you dislike about the product?
No issues so far.
What problems is the product solving and how is that benefiting you?
I use Zapier to connect CRM systems like HubSpot with ad platforms such as Google Ads, optimizing campaigns by sending qualified leads as offline conversions. It simplifies connections with various platforms like Google Sheets, LinkedIn Ads, Meta Ads, and WordPress, streamlining our lead management process.
No-Code Automation That Connects Thousands of Apps and Saves Hours
What do you like best about the product?
The most helpful upside of Zapier is its ability to connect thousands of apps without any coding. I like best how it automates repetitive tasks—like saving email attachments to cloud storage or adding leads to a CRM—saving hours of manual work. The key benefits: no technical skills required, reliable triggers and actions, and the freedom to focus on high-value work instead of data entry.
What do you dislike about the product?
The main downside of Zapier is that costs can escalate quickly as you increase task volume or add premium apps. For complex workflows, the single-step, linear logic feels limiting compared to coding or more advanced iPaaS tools. Also, debugging errors can be frustrating because you have to manually check task history and sometimes wait for retries. Finally, high-volume or real-time needs often hit rate limits or lag, making it less reliable for time-sensitive operations.
What problems is the product solving and how is that benefiting you?
Zapier solves the problem of data silos and manual transfer between apps. Instead of exporting, reformatting, and re-uploading data from one tool to another, Zapier automates that flow.
The key business problems it helps solve:
· Reducing human error from copy-paste tasks
· Saving time spent on routine data entry or lead routing
· Speeding up response times (e.g., auto-notifying sales when a form is filled)
· Enabling non-technical teams to build integrations without developers
The benefit is that teams stay focused on meaningful work, while routine processes run reliably in the background 24/7.
The key business problems it helps solve:
· Reducing human error from copy-paste tasks
· Saving time spent on routine data entry or lead routing
· Speeding up response times (e.g., auto-notifying sales when a form is filled)
· Enabling non-technical teams to build integrations without developers
The benefit is that teams stay focused on meaningful work, while routine processes run reliably in the background 24/7.
Effortless Setup, Enhances Workflow Integration
What do you like best about the product?
I use Zapier with my ATS application to help end users push updates over Slack. I like that Zapier allows us to focus on our product by avoiding the need to build and support third-party integrations. The setup is easy, especially from a developer's perspective. The initial setup was pretty easy, and I appreciate the good documentation.
What do you dislike about the product?
Testing the webhooks is a bit difficult as it requires some setup, and app verification is sometimes long and a bit expensive.
What problems is the product solving and how is that benefiting you?
Zapier lets us focus on our product by avoiding the need to build third-party integrations. The setup is easy from a developer's perspective.
Effortless Automation for the Non-Coder
What do you like best about the product?
I appreciate the easy interface and straightforward use of Zapier. Most apps have a direct connection to Zapier, which makes it easy to use without needing to code too much. I can just select the app I want to sync data from and to, then select the actions I want to perform without needing to be fluent in code language.
What do you dislike about the product?
The AI feature currently is still a bit shaky and doesn't always perform what I want to do. Also, I am missing the feature 'schedule a zap daily'.
What problems is the product solving and how is that benefiting you?
Zapier acts as an intermediary for syncing data between tools without direct connections, simplifying integration. Its easy interface and wide app connectivity allow me to avoid coding by just selecting apps and actions.
Effortless Automation, Excellent Integration
What do you like best about the product?
I love using Zapier because it assists in automating tasks related to support processes, which really saves time. It fetches data from Intercom and logs it into Google Sheets, which is a huge help. I also like its use in auditing our support tickets. The user interface is easy to understand and doesn't require technical knowledge to set up Zaps, making the initial setup super easy. Another standout feature is its ability to integrate with almost every helpdesk and AI tool. This extensive integration means we never feel like we need to look for an alternative. Overall, Zapier's ease of use and powerful integrations make it a highly valuable tool for our team.
What do you dislike about the product?
Nothing, been using it since 2018, no issues at all.
What problems is the product solving and how is that benefiting you?
Zapier saves time by automating tasks like fetching data from Intercom and logging it to Google Sheets. It audits our support tickets and integrates with most tools, reducing the need for alternatives. The UI is user-friendly, requiring no technical skills.
Effortless Automation, High Price Tag
What do you like best about the product?
I love the UI of Zapier, and it's very easy and quick to set up, which makes it a 10 out of 10 for me. It has integrations with almost all the providers we work with, and this makes it easy for us to build automations in about one tenth of the time it would take if we coded it. Zapier is a really good tool for sending data to and from integrations, like moving data from Facebook to Google Ads or Facebook to Google Sheets.
What do you dislike about the product?
The pricing of Zapier is really high compared to others like make.com, and if it were less, more people would probably not use main.com.
What problems is the product solving and how is that benefiting you?
Zapier lets me build automations easily without hiring an automation specialist and integrates with almost all the providers we use, saving us time. Building automations takes one-tenth of the time it would if we coded them.
Zapier Makes App Integrations and Automation Effortless
What do you like best about the product?
What I like best about Zapier is how simple it makes connecting all my apps and automating repetitive tasks without needing technical skills. It saves me a lot of time by handling routine work in the background, like moving data between platforms or sending automatic notifications. The setup is intuitive, and it helps me stay organized while improving efficiency in my daily workflow.
What do you dislike about the product?
What I dislike about Zapier is that some of the more advanced features are locked behind higher-priced plans, which can get expensive as automation needs grow. Also, when workflows become more complex, troubleshooting errors can be difficult, especially if you’re not very technical. While the platform is powerful, the pricing and occasional debugging challenges can be frustrating for smaller teams or individual users.
What problems is the product solving and how is that benefiting you?
Zapier solves the problem of repetitive manual tasks and disconnected apps by automating workflows between the tools I use every day. Instead of manually transferring data, sending follow-ups, or updating multiple platforms, Zapier handles those actions automatically. This saves me time, reduces human error, and keeps my processes running smoothly, allowing me to focus on more important tasks and improve overall productivity.
Promising upcoming agent features
What do you like best about the product?
I like the agent feature that Zapier is rolling out, which lets me describe the workflow and Zapier figures out what exactly needs to be done. Also, good integration with a bunch of different products and platforms.
What do you dislike about the product?
Pricing grows pretty quickly if you have a lot of workflows/processes set up.
What problems is the product solving and how is that benefiting you?
It's a platform that lets me set up automations in an intuitive way, which helps lift ops overhead.
Connects the Dots Brilliantly and Makes My Workflow Easier
What do you like best about the product?
I like that it can connect things that I would never think of. It goes above and beyond to make my job easier and flow better.
What do you dislike about the product?
I wish there were more personalized responses when using the support chat, but it was a while ago. I also could have been asking the questions wrong.
What problems is the product solving and how is that benefiting you?
It solves the problem of not having to dive in-depth into each website and figure out a way to get them all to work together. I love that it uses AI to automate as much as possible for us.
showing 1 - 10