Zapier
ZapierReviews from AWS customer
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Robust Tools and Easy Connections Across Services
What do you like best about the product?
Tools that are built out and the ability to connect to many services easily.
What do you dislike about the product?
I think the cost, now with AI its easy to code custom solutions rather than pay for prebuilt.
What problems is the product solving and how is that benefiting you?
The only thing i've used it for in my current role is getting form data sent to a google sheets. In past jobs i've used it for the full flow of data from a Wordpress CMS into hubspot / salesforce
Zapier Hits the Sweet Spot: Beginner-Friendly Automation with Advanced Power
What do you like best about the product?
A lot of automation tools are either too simple or too technical. But Zapier is in a useful middle ground where beginners can build workflows visually
and advanced users can add filters, branching logic, webhooks, JavaScript, AI steps, and data formatting
and advanced users can add filters, branching logic, webhooks, JavaScript, AI steps, and data formatting
What do you dislike about the product?
Nothing as of now as I am exploring it more and more on daily basis
What problems is the product solving and how is that benefiting you?
Manual data entry, Workflow fragmentation, Time-consuming operational tasks, Slow internal processes and Limited technical resources
Zapier CoPilot Transformed My Workflows with Unmatched Integrations
What do you like best about the product?
The CoPilot feature elegantly handles changing, optimizing, and perfecting my workflows. The integrations across Slack, Google Suite, webhooks, and API calls feel unmatched. The interface is straightforward to use, and it’s always clear whether a workflow succeeded—and, if it runs into an error, what I need to adjust to fix it. Zapier has completely changed my work life!
What do you dislike about the product?
The CoPilot payload gets maximized out quite quickly on workflows with many steps, which makes editing the workflow a bit more difficult.
What problems is the product solving and how is that benefiting you?
Zapier now handles all repetitive administrative tasks that I do as an office manager.
Zapier Automations Cut Reporting Time With Integration
What do you like best about the product?
Zapiers automations make my workflows way shorter. I am able to count on the google integration with donorbox to pull reports that used to take hours to sort through. I wish Zapier was more affordable for my organization as we would benefit from the extended usage of data, but it works as needed with the limited budget our nonprofit has.
What do you dislike about the product?
Zapier can get confusing if you are unfamiliar with the software. I think the help questions assist when needed, but I have relied on external AI to answer questions I can't find
What problems is the product solving and how is that benefiting you?
RIght now, it is automating our pull data for donor reports and lists, but it is extremely limited because of the plan we are using
Quietly Turns Ideas Into Automated Systems That Run Themselves
What do you like best about the product?
it quietly turns all your ideas, content, and systems into something that actually moves without you babysitting it
What do you dislike about the product?
It can get expensive fast if you have a ton of automations and workflows to manage
What problems is the product solving and how is that benefiting you?
I’m constantly creating funnels, offers, and content. Without zapier I would seriously be stuck in manual create nightmare. Things I do: Instantly route leads where they need to go, trigger follow-ups without thinking about it
and deliver content the second someone opts in
and deliver content the second someone opts in
Zapier Makes Automation Simple with Easy AI-Powered Zaps
What do you like best about the product?
Zapier makes it simple to build automations that drive business results. The AI functionality makes building “zaps” extremely easy.
Also, their constant communication helps keep you in the loop of any automation issues.
Also, their constant communication helps keep you in the loop of any automation issues.
What do you dislike about the product?
Some of the functionality is paid only, granted that’s normal for any SaaS.
What problems is the product solving and how is that benefiting you?
The automations (for example, pulling lead contact information into my newsletter list) are solving a problem I had. Before it was a manual process. This now saves time and ensures accuracy.
Easy to Use and Convenient Across All Our Projects
What do you like best about the product?
It’s easy to use and really convenient across all of our projects.
What do you dislike about the product?
It can have a decent learning curve when you want to do some more complex Zaps.
What problems is the product solving and how is that benefiting you?
It helps connect all of our business apps seemlesly
Zapier Makes Client Communication and Reminders Effortless
What do you like best about the product?
Zapier makes communication with clients way easier than third party sites like honeybook. With our old CRM we were unable to text clients and in 2026 its an absolute must. Its helpful with reminders and automating our life so we can be less hands on !
What do you dislike about the product?
It is not simple to set up. Also adding a phone number was not super easy. I did hire help for this task
What problems is the product solving and how is that benefiting you?
Texting! I don't necessarily want clients having my personal cell number so its nice to have zapier be the middle person before clients get our personal number to reach out to
Zapier Makes Business Automations Smooth and Effortless
What do you like best about the product?
Zapier has made my business automations run smoothly and effortlessly.
What do you dislike about the product?
It was a small learning curve but the tutorials helped.
What problems is the product solving and how is that benefiting you?
Connecting systems they don’t normally sync together.
Streamlined Intake with Google Sheets and Calendar Integration
What do you like best about the product?
It allows me to integrate with google sheets and calendar to streamline my intake process.
What do you dislike about the product?
The only downside I've come across is if I don't type out my information quick enough or make a mistake, then the zap fails and then appointments are missed.
What problems is the product solving and how is that benefiting you?
When the Zap is triggered all information in that line of the spreadsheet will be turned into an appointment on a shared google calendar.
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