Zapier
ZapierReviews from AWS customer
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Effortless Tool Integration, Reliable Sync—Support Speed Could Improve
What do you like best about the product?
Easy to sync & connect multiple tools. Zapier already has a good sync with many tools & there's no reason to break your head on the basics that Zapier already has sorted for years.
What do you dislike about the product?
Nothing as much to dislike, the customer support is quick to revert at times the email wait needs patience but the support is helpful and able to resolve any concerns.
What problems is the product solving and how is that benefiting you?
Helping me automate tasks that would otherwise take hours daily.
Great App Variety, But Some Integrations Need Smoother Setup
What do you like best about the product?
Zapier offers a wide variety of apps that you can use and connect together.
What do you dislike about the product?
Certain integrations can be challenging to set up.
What problems is the product solving and how is that benefiting you?
I now spend less time completing my work.
Easy Integrations and App Variety, But Pricey with Slow Support
What do you like best about the product?
It's extremely easy to use, and I appreciate the wide selection of apps available for connection. The integration of various different apps is also a strong point. Tutorials and template available. easily integrate with system
What do you dislike about the product?
It is more expensive than its competitors, and the customer support tends to be slow.
What problems is the product solving and how is that benefiting you?
The software integrates seamlessly, making it easy to use and leading to noticeable improvements in productivity.
Intuitive No-Code Platform with Powerful AI features
What do you like best about the product?
This is an intuitive no-code platform that makes it simple to connect various systems. The addition of AI features has further streamlined the process, making it even more accessible. In our case, we rely on it to link more than 30 different workflows.
What do you dislike about the product?
Organizing our various workflows can sometimes be challenging, but creating folders really helps make everything much easier to manage.
What problems is the product solving and how is that benefiting you?
We appreciate platforms that focus on their strengths and excel in their specific areas. This system plays a valuable role by linking these best-of-breed solutions, ensuring that information remains consistent and comprehensive.
Intuitive No-Code Platform That Empowers, But Error Handling Needs Work
What do you like best about the product?
It is very intuitive to learn, and it is truly a no-code platform. It has enabled me to do the work of a whole team.
What do you dislike about the product?
The error handling process can still be improved. You kind of have to figure out what went wrong.
What problems is the product solving and how is that benefiting you?
It has enabled us to scale programming, while easing the data management, by keeping data flowing to all the places it needs to go, with no extra hands doing the work
The Easiest Way to Automate (Even When It Drives You a Little Crazy)
What do you like best about the product?
I really like how easy Zapier is to use and how simple it is to show others how to build with it. I mostly use it for automations, but I’m planning to explore the AI Agents and Tables features when I get some time. What I love most is how many apps it connects to. Even the rare ones usually have triggers, which is super cool. Some people say Zapier is expensive, but I think if you use their built-in tools the right way, it’s actually pretty good value and really easy to set up. Finally for the few times I had to connect with their customer support, they are awesome and genuinely helpful!
What do you dislike about the product?
Sometimes they change or remove features, and this can be annoying, especially if you have just built something and then have to rebuild it.I also have had some issue with JSON outputs many times and many types of error that do not really make sense in the error logs. So its really great, but when something breaks, figuring out what is wrong, it is not always easy.
What problems is the product solving and how is that benefiting you?
It makes it easy for me to prototype and test new ideas fast, which is super useful for the kind of systems and experiments I build. Plus it makes it super easy to show beginners how automation works.
Easy to Use for Testing, but Zap Costs Are High
What do you like best about the product?
Ease of use great for testing love the new plans
What do you dislike about the product?
Cost of each zap is to expensive need an option for self hosting
What problems is the product solving and how is that benefiting you?
Connecting programs
An indispensable tool for automation engineers and productivity lovers
What do you like best about the product?
Zapier is one of those tools that quietly becomes essential in your daily workflow. As a QA Automation Engineer, I truly value how seamlessly it connects different platforms without requiring deep coding or custom APIs. It’s perfect for creating automated flows that save hours every week — from triggering notifications, syncing tasks between Jira and Slack, to automating test reports. Its interface is intuitive, the documentation is clear, and the library of integrations is massive. It also helps teams focus more on innovation rather than repetitive manual work.
What do you dislike about the product?
While Zapier is powerful, the pricing tiers can be restrictive for advanced users who handle a high volume of zaps or multi-step workflows. Sometimes, complex automations require additional logic or conditions that could be simplified with built-in scripting or more flexible branching. However, these are minor limitations compared to the overall value the platform delivers.
What problems is the product solving and how is that benefiting you?
Zapier helps centralize and automate repetitive processes across multiple tools I use daily in QA and development environments. It allows me to integrate systems like Jira, Slack, GitHub, and Google Sheets to streamline test reporting, release tracking, and alerting without writing additional code. This has significantly reduced manual effort, improved response times, and allowed my team to focus on higher-value engineering work.
Additionally, I’ve used it to orchestrate AI workflows, trigger cloud builds, and connect monitoring systems — all through simple yet powerful automation chains. It’s a core part of maintaining an efficient CI/CD and QA ecosystem.
Additionally, I’ve used it to orchestrate AI workflows, trigger cloud builds, and connect monitoring systems — all through simple yet powerful automation chains. It’s a core part of maintaining an efficient CI/CD and QA ecosystem.
Great for Automation, but AI Assistant Needs Improvement on Complex Tasks
What do you like best about the product?
It has helped to automate so many important functions in our business. We love it!
What do you dislike about the product?
The AI companion is very good, but it sometimes trips up on more complex automations. I have found AI assistants very knowledgeable about Zapier and they can help with very good instructions to give the AI assistant.
What problems is the product solving and how is that benefiting you?
It automates so many things in our business. Some that we used to do manually and others that we couldn't do manually. We are always looking for new ways to utilize it
Super fast system integrations done simply with AI
What do you like best about the product?
The speed at which you can connect systems together and how quickly you can solve a problem.
What do you dislike about the product?
The AI part is super clunky and generally I use Chat GPT instead if I need help.
What problems is the product solving and how is that benefiting you?
Zapier has solved a number of API issues that we had in linking systems. As I learned more about zapier we now also use it for other things like simple email notifications to staff based on an event happening to trigger it or tidying up a database on the fly.
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