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Zapier

Zapier

Reviews from AWS customer

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External reviews

1,863 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Jordan G.

Automates Tedious Tasks for Solopreneurs Seamlessly

  • March 10, 2026
  • Review provided by G2

What do you like best about the product?
What I love most about Zapier is how widespread it is. Almost every tool I use has a Zapier integration or the ability to do webhooks, which Zapier allows for. This widespread integration capability means I can automate anything across all my tools, which really helps me as a solopreneur. It keeps me from getting overwhelmed by the small minutiae in my business. Additionally, setting up Zapier was extremely easy, further enhancing its usability.
What do you dislike about the product?
Sometimes the AI can really help with troubleshooting, but it's hit or miss. I haven't found that it's reliable all the time. So then I have to go into my own chat with you or cloud account and ask the questions that I wish Zapier's AI Copilot could just help with itself.
What problems is the product solving and how is that benefiting you?
I use Zapier to automate tasks that would otherwise require hiring extra help. It integrates tools that don't naturally work together and handles essential but minor tasks in my workflow. Its widespread integration capabilities let me automate across all my tools, making me a more efficient solopreneur.


    Adrien P.

Effortless No-Code Automations with Tons of Integrations

  • March 10, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about Zapier is how easy it is to connect different tools without needing to write any code. The interface feels very intuitive, which makes it straightforward to automate repetitive tasks between apps like Google Sheets, Slack, CRMs, and many other platforms. Another big advantage is the large number of integrations available. Because of that, we can quickly build workflows that save time and cut down on manual work across different tools.
What do you dislike about the product?
The biggest downside is that complex automations can get expensive, since pricing is based on the number of tasks. As workflows scale up or include multiple steps, costs can rise quickly. I also find that some of the more advanced logic and customization options are limited, especially compared with more technical automation platforms.
What problems is the product solving and how is that benefiting you?
Zapier helps automate many repetitive processes across the tools we use every day. Rather than manually transferring data between platforms, we can set up automated workflows that trigger actions when specific events occur. This cuts down on manual effort, reduces the chance of errors, and helps data move smoothly between systems. Overall, it saves us time and lets us focus on higher-value work instead of day-to-day operational tasks.


    Gerardo E.

Easy to Use with a Massive App Ecosystem

  • March 10, 2026
  • Review provided by G2

What do you like best about the product?
It's ease of use and massive app ecosystem.
What do you dislike about the product?
It's high cost and it's decline in support quality.
What problems is the product solving and how is that benefiting you?
It solves repetitive work across different apps and helps me automating different actions that would probably take me a lot more time.


    Sarah H.

Love Wix Automation, Wish There Were More Integrations

  • March 09, 2026
  • Review provided by G2

What do you like best about the product?
Automation!! Love the automation with Wix.
What do you dislike about the product?
I wish it provided more integrations, as it makes my life so easy with the ones we have, that I want it for everything.
What problems is the product solving and how is that benefiting you?
We needed a form from Facebook to integrate with our website.


    edmond d.

Easy to Use, Integrates Smoothly, and Fits Our Daily Workflow

  • March 07, 2026
  • Review provided by G2

What do you like best about the product?
Ease of use, frequency of use, and ease of integration.
What do you dislike about the product?
Sometimes it’s the pricing that bothers me, especially how certain features are hidden behind the premium tiers.
What problems is the product solving and how is that benefiting you?
The integration for sending and accepting data has made it so much easier to work with.


    Information Technology and Services

Solid Automation Platform

  • March 07, 2026
  • Review provided by G2

What do you like best about the product?
Zapier makes it very easy to connect different apps without needing to write code. The library of integrations is massive, covering almost every SaaS tool I need to use. Setting up simple automations is intuitive — the trigger-action model is straightforward enough that non-technical team members can build their own workflows. The multi-step Zaps and built-in filters add real flexibility for more complex scenarios.
What do you dislike about the product?
Pricing can escalate quickly once you move beyond basic usage. The per-task billing model means high-volume workflows become expensive fast, and some features are locked behind higher tiers.
What problems is the product solving and how is that benefiting you?
Zapier effectively solves the problem of fragmented data silos. By acting as the "connective tissue" between my various tools, it eliminates hours of manual data entry. The main benefit is freeing up time to focus on higher-value work instead of being a human middleware layer between apps.


    Katie G.

Saves Time and Simplifies Business Processes

  • March 06, 2026
  • Review provided by G2

What do you like best about the product?
I love how it saves me time and simplifies many of my business processes. The automations I've set up impact my everyday tasks.
What do you dislike about the product?
There is a bit of a learning curve to figure out how to use it and create automations correctly. Also sometimes I go into Zapier wanting to automate a certain task, only to find either the app I need is not supported, or the specific function I want to use with a certain app is not available.
What problems is the product solving and how is that benefiting you?
It has automated certain parts of my accounting and data-gathering in terms of sales and customer support. It also simplifies some of the technological aspects of my business in terms of sales funnels and lead generation.


    Non-Profit Organization Management

Effortless Cross-Platform Connections That Unlock New Possibilities

  • March 06, 2026
  • Review provided by G2

What do you like best about the product?
Being able to connect different platforms in ways I wouldn't be able to otherwise. I use it often in my own work.
What do you dislike about the product?
It's an extra step to take, but a beneficial one.
What problems is the product solving and how is that benefiting you?
The ability to automate things I wouldn't be able to otherwise by connecting platforms.


    Scott E.

Simplifies Marketing Ops with Easy Tool Connections

  • March 06, 2026
  • Review provided by G2

What do you like best about the product?
It simplifies my marketing operations and allows we to easily connect tools and manage the flow of data.
What do you dislike about the product?
While it had gotten easier to use, initial setup can be challenging.
What problems is the product solving and how is that benefiting you?
Lead management


    Timothy K.

Zapier’s AI Co-Pilot makes it so much faster to get to a working automation

  • March 06, 2026
  • Review provided by G2

What do you like best about the product?
I've enjoyed using Zapier for a long time in a number of different positions to help bridge data gaps from one platform to another; however I especially like the new AI Co-Pilot because it makes things so much faster to build and test.
What do you dislike about the product?
The only real downside is that some integrations can be finicky and can take a lot of trial and error to set up.
What problems is the product solving and how is that benefiting you?
Zapier allows various platforms that I work on to interact with each other seamlessly, helping to make my work more of a comprehensive system rather than a series of platforms that I use for different scenarios.