ZoomInfo
ZoomInfoExternal reviews
8,382 reviews
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The training material & tests helped me build the confidence to use such an amazing tool effectively
What do you like best about the product?
The ability to build effective contact lists.
What do you dislike about the product?
The integration with SalesForce can be tricky at times where it does not import the correct info on the correct SalesForce account.
What problems is the product solving and how is that benefiting you?
Getting updated contact phone numbers and email addresses.
Zoominfo has its ups and downs
What do you like best about the product?
The filtration system is helpful, intent is great, the best part about it has to be the ability to export directly from zoominfo to your CRM, ease of use when it comes to exporting contacts or companies.
What do you dislike about the product?
I think they can work on their operating systems at times, there are times where multiple people have issues logging in. They do not do the best job in updating contact information for SMB or mid market.
What problems is the product solving and how is that benefiting you?
The problem it is solving is the time it takes to prospect; it is making it easier for users to find contact and company information within minutes, instead of having multiple tabs to scroll through. Biggest resource is time.
The best data in the Market!
What do you like best about the product?
The majority of Numbers are correct, you can also submit feedback and help people you talk to that have changed jobs, etc.
What do you dislike about the product?
Really not much, the search is tops in the industry and if you compare company info with other platforms you will find all the competition lacking.
What problems is the product solving and how is that benefiting you?
Building database, Marketing etc
Consistent and reliable
What do you like best about the product?
Simple to use, and is a must-have for the modern tech stack. We use ZI everyday at my current organization where I lead sales development, and I've never been at an org that didn't use it.
What do you dislike about the product?
nothing really - every time a competitor comes along, ZI adjusts accordingly and adds new functionality. With the size of their org and with all of the acquisitions they've made, they seem to have a solution for everything.
What problems is the product solving and how is that benefiting you?
It is the primary tool we use to pull in accurate contact data into our crm. We are starting to dabble in the intent data as well, so I'm excited to see what that has in store. Simply put we need to be able to contact people - ZI has the info we need to contact them at the right time.
ZoomInfo and why it helps me
What do you like best about the product?
Accessibility is amazing. You can easily find whatever prospects you may be looking for down to the software that their organizations are using. All in one place.
What do you dislike about the product?
If I had to choose one thing that I dislike that may be difficult. Probably the complexity in uploading lists, the process could be easier but it's "fine" I don't mind.
What problems is the product solving and how is that benefiting you?
ZoomInfo SalesOS is solving the gap between people that work in sales & their prospects. It saves time & definitely drives motive for conversation to prospects.
Amazing tool for AEs
What do you like best about the product?
Reporting hierarchy in organisation is amazing feature for prospecting
What do you dislike about the product?
The accuracy for database for contact number is really poor
What problems is the product solving and how is that benefiting you?
Understanding the organisation's hierarchy is really essential for prospecting in sales
has exceeded my expectations
What do you like best about the product?
We originally began using ZoomInfo to increase our contact lists but were pleasantly surprised with all the additional features that allow us to narrow down our search for companies that are generally interested in our products.
What do you dislike about the product?
When downloading contact lists, I wish there were more filters. We often get 15 different contacts from a single company which is frustrating as we would prefer to only have about 5 per company. I also wish there was a way to remove contacts and companies already in our system in a streamlined way
What problems is the product solving and how is that benefiting you?
Its providing us with reliable contacts to add to our email campaign lists
Has a lot of contacts for Enterprise and MidMarket, but could use a lot of focus on SMB.
What do you like best about the product?
Helpful info on revenue and POC data with titles.
What do you dislike about the product?
I ran into the issue of not having all the contact info for a prospect as accurate as it could be. Sometimes I would find the contact info on the company website or linked in. Also, the revenue in SMB was off by a few million at times.
What problems is the product solving and how is that benefiting you?
ZoomInfo was a great tool for prospecting, I was able to save customer information to my CRM Salesforce.
I love this tool!
What do you like best about the product?
I have been able to gain visibility into my customer environment via technology stacks and contacts that, prior to having ZoomInfo, I would have had to do manually. Saving me countless hours of redundant researching.
What do you dislike about the product?
The least helpful part of ZoomInfo is from time to time, there is incorrect data. If ZoomInfo could integrate with Outreach to have contacts imported faster and not always have to import to SFDC first.
What problems is the product solving and how is that benefiting you?
The time spent on locating the contacts I need. The benefit I have realized is having a clear picture of what my customer environment contains. My business performance has increased.
I use ZoomInfo for prospecting every day. I also received great support with a login issue.
What do you like best about the product?
Org charts are helpful to find departments to contact.
What do you dislike about the product?
Contact data (titles, current employees, numbers, emails, etc.) not always 100% accurate.
What problems is the product solving and how is that benefiting you?
Intent data helps me target new accounts and contact info helps direct outreach.
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