1Password SaaS Manager
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A great example of ensuring you get value from a SaaS product
What do you like best about the product?
There was a time when we didn't think Trelica was worth the cost. But... thanks to Iain and the team, they invested some time with us and were able to help us implement Trelica properly across our organisation and now we are reaping the rewards. This includes everything from effective user management, onboarding and offboarding, to now exploring automations in building auto-user creation flows into our core apps.
It has helped us no-end in our audits for ISO 27001, and the team continue to support us with new ideas, and new tools we onboard.
It has helped us no-end in our audits for ISO 27001, and the team continue to support us with new ideas, and new tools we onboard.
What do you dislike about the product?
There is an investment in time to make sure it is set up properly. But as proven, this is worth it for the long-term benefits you gain from the tool.
What problems is the product solving and how is that benefiting you?
- User management, onboarding and offboarding.
- Information security and acceptable usage for our apps.
- License renewals and management
- Information security and acceptable usage for our apps.
- License renewals and management
Transformative SaaS Management with Exceptional Support
What do you like best about the product?
The standout feature of Trelica, for me, has been the unparalleled support and onboarding experience. Their team is incredibly dedicated, ensuring that we are equipped to fully leverage the platform's capabilities from day one. The responsiveness and personalized attention from their support staff are exceptional, making any challenge we face a swiftly resolved issue. Furthermore, the platform's intuitive design and powerful workflow automation features significantly streamline our SaaS management processes, saving us considerable time and reducing administrative overhead.
What do you dislike about the product?
There's little to dislike about Trelica. If I had to mention one area for improvement, it would be to continue expanding their feature set and integrations to cover an even broader range of SaaS solutions and management tasks. However, given the proactive engagement and passion of the founder and their team, I am confident that Trelica will only continue to evolve and exceed expectations.
What problems is the product solving and how is that benefiting you?
Trelica has been instrumental in transforming our approach to SaaS management. It solves the critical problem of managing multiple software subscriptions by providing a centralized platform for oversight and control. This has been incredibly beneficial in reducing our software spend and eliminating unnecessary subscriptions. Additionally, the workflow automation features have streamlined our administrative tasks, allowing my team to focus more on strategic initiatives rather than getting bogged down by manual processes. The time and resources we've saved, thanks to Trelica, have been substantial, making it an invaluable tool for our organization's operational efficiency.
Trelica has given us the transparency and savings on our SaaS environment we were looking for
What do you like best about the product?
Easy to use User Interface and esy implementation
Great integrations to applications
Great Customer Service
Great integrations to applications
Great Customer Service
What do you dislike about the product?
It needs dedicated time to fully gret the max value out of it. Its not a install and forget tool
What problems is the product solving and how is that benefiting you?
Shadow IT
Getting control of utilization
Getting control of utilization
I keep coming back
What do you like best about the product?
License Management
Automated on/off boarding
The account teams
Automated on/off boarding
The account teams
What do you dislike about the product?
I have no dislikes about Trelica as a product. It continues to mature and get better.
What problems is the product solving and how is that benefiting you?
Trelica is providing us with a single pane of glass look at our organization's licensing. It provides us with valuable insights that guide our IT Operations team with reducing or increasing our licensing counts based on actual business need. The new workflows make provisioning and de-provisioning of users significantly easier. We typically receive requests to de-provision user accounts on Friday's at 4PM, until Trelica, the IT Operations team dreaded these requests as they required several hours to fulfill. With Trelica's workflows we were able to reduce a 50 user deprovision that would normally take around 4 hours to complete, to just under 20 minutes.
SaaS management for everyone!
What do you like best about the product?
The team is incredible. They are super responsive and helpful. They implemented a few features just upon asking. The number of integrations they have is just outstanding. They provide a lot of features useful for security audits.
What do you dislike about the product?
Sometimes the implementation is not straightforward. Some tools require enterprise plans to be integrated.
What problems is the product solving and how is that benefiting you?
It's really helping us to be a single source of truth for all SaaS info.
Trelica has been an awesome vendor and partner
What do you like best about the product?
Trelica has helped our company to get control of our SaaS stack! They worked with us to automate our on/offboarding, including our on premise AD, something no other vendor was willing to do. Their workflows continue to improve and our feedback is considered and often reflected in the improvement to their application. We are currently adding all of our vendor contracts to Trelica and are excited to use their software catalog throughout our organization with the associated automated workflows. It has been extremely simple to set up integrations with our core tools!
I would recommend Trelica to anyone looking to simplify the management and increase their visibility into their SaaS software.
I would recommend Trelica to anyone looking to simplify the management and increase their visibility into their SaaS software.
What do you dislike about the product?
Previously the workflows had some limitations, but it just continues to improve and get better.
What problems is the product solving and how is that benefiting you?
Initially we started utilizing Trelica for operations management, it has worked great and we continue to find new ways to utilize it. Recently we have shifted our focus to Spend management, it has most of our contracts, reminds business owners of renewals, and integrated into our core ticketing system so our employees don't need to use multiple systems.
Using Trelica has been incredibly helpful even in the short amount of time i've been using it.
What do you like best about the product?
Trelica gives us amazing visibilty on all of our SAAS applications.
I love that everything can be managed from there instead of jumping from one app to another.
My favorite part about it is using workflows in order to automate processes in our IT department.
The implementation process was very easy going and I had full guidance every step of the way.
Any issues that I had I got an almost immidiate response and every integration has a very detailed guide.
This is the kind of product that is being used daily by our team.
I love that everything can be managed from there instead of jumping from one app to another.
My favorite part about it is using workflows in order to automate processes in our IT department.
The implementation process was very easy going and I had full guidance every step of the way.
Any issues that I had I got an almost immidiate response and every integration has a very detailed guide.
This is the kind of product that is being used daily by our team.
What do you dislike about the product?
The only thing that was not as relevant to us was the spend tracking due to the fact it needs to be integrated with a finance application.
It can be done with spreadsheets as well and having a monthly report uploaded to Trelica but it is currently not high priority for us.
It can be done with spreadsheets as well and having a monthly report uploaded to Trelica but it is currently not high priority for us.
What problems is the product solving and how is that benefiting you?
Trelica is giving us a very good visibilty on our SAAS applications.
It allows us to manage everything in a more efficient and easy way.
It allows us to manage everything in a more efficient and easy way.
Straight forward SaaS management
What do you like best about the product?
We recently onboarded with Trelica after an exhaustive RFP and the value to cost ratio wasn't even close.
-There is no features hidden behind SKUs in the enterprise plan: we have the basic funcitonality, workflows, hardware asset management, access to all integrations, and others. All of the other tools required additional SKUs for some or all of the above that we evaluated.
-Trelica is super responsive to building out new integrations for not just usage but other functionality. We use an obscure ticketing / task management tool and we had a functional connector by the time we were onboarding.
-Support is responsive to our tickets and questions: we not only get issues resolved but real explainations of what is going on. Our team has greatly appreciated the transparency and it's gone a long way to building trust.
-The interface is easy and intuitive - there is a lot of complication in managing SaaS and clearly a lot of effort and thought has gone into making it easy to use across the different teams that use it.
-Workflows for both lifecycle management and license right-sizing were easy to set-up and actually worked. The logging available to super helpful to understand what is happening and tweaking them accordingly.
-There is no features hidden behind SKUs in the enterprise plan: we have the basic funcitonality, workflows, hardware asset management, access to all integrations, and others. All of the other tools required additional SKUs for some or all of the above that we evaluated.
-Trelica is super responsive to building out new integrations for not just usage but other functionality. We use an obscure ticketing / task management tool and we had a functional connector by the time we were onboarding.
-Support is responsive to our tickets and questions: we not only get issues resolved but real explainations of what is going on. Our team has greatly appreciated the transparency and it's gone a long way to building trust.
-The interface is easy and intuitive - there is a lot of complication in managing SaaS and clearly a lot of effort and thought has gone into making it easy to use across the different teams that use it.
-Workflows for both lifecycle management and license right-sizing were easy to set-up and actually worked. The logging available to super helpful to understand what is happening and tweaking them accordingly.
What do you dislike about the product?
Our experience has been overwhelmingly positive. There are some small bugs we encounter but they're addressed by support quickly.
What problems is the product solving and how is that benefiting you?
-Having a centralized record of all software we use company wide.
-Providing spend owners information about software that is in their budget around usage, renewal dates, and compliance.
-Lifecycle management for offboarding
-Procurement having reliable source of truth for renewal dates and current contracts
-Providing spend owners information about software that is in their budget around usage, renewal dates, and compliance.
-Lifecycle management for offboarding
-Procurement having reliable source of truth for renewal dates and current contracts
Trelica should be in every IT organization's tool belt.
What do you like best about the product?
200+ integrations with SaaS apps
Automated workflows to reduce wasted SaaS spend
Insight into 3rd party Oauth connections, which are the riskiest, and instructions on how to block at the tenant level
Superb customer support
The development team listens and pushes out features on a very fast cadence
Very easy to deploy Treclia at a 3,000+ company
We use Trelica every day to ensure our SaaS apps are optimal
Automated workflows to reduce wasted SaaS spend
Insight into 3rd party Oauth connections, which are the riskiest, and instructions on how to block at the tenant level
Superb customer support
The development team listens and pushes out features on a very fast cadence
Very easy to deploy Treclia at a 3,000+ company
We use Trelica every day to ensure our SaaS apps are optimal
What do you dislike about the product?
There are quite a few hamburger menus, but the development teams working to make that experience better.
What problems is the product solving and how is that benefiting you?
Ensuring our users are using the SaaS licenses assigned to them. We also get a high-level picture of our renewals and what we spend per employee by app.
Absolutely Blown Away
What do you like best about the product?
Trelica is an incredibly user friend and intuitive tool for our IT team to use. We manage license hygeine, application assignment notices, and renewal dates direclty in the app. Not only that, but our customer service reps are responsive, knoweldgeable and helpful in what we seek to accomplish! Iain and Lis are proactive in providing us with tips and tricks for better optimization, including a breakdown of where our time would be most effective at the beginning of our implementation for cost savings. I am constantly raving about the integration we have within Slack to message a user regarding their outdated license, which can instantly deprovision the license if the user wishes - all directly in Slack! I log in daily to view the dashboard and am excited to continue to implement this tool for my company.
What do you dislike about the product?
A few of our apps do not integrate (yet!) into Trelica which makes license deprovisioning a tiny bit more manual. Not terrible, and I will continue to ask those apps to release the integration!!
What problems is the product solving and how is that benefiting you?
License Hygeine, Renewals, License Clean up, custom fields for how our helpdesk can triage tickets related to various apps, data on who the customer SME vs who the internal IT Admin is
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