Moveworks
MoveworksReviews from AWS customer
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Licensing and Compliance Are Challenging
What do you like best about the product?
agility to connect with different application
What do you dislike about the product?
the licensing cost and the complaince ,and it has the pro plan which even cost more
What problems is the product solving and how is that benefiting you?
Automatic tool to help the desk less worker
Enhances Employee Experience with Ease
What do you like best about the product?
I really like Moveworks for its time to market and the ability to deliver a better employee experience with ease. Its simplicity, knowledge, and the answers it provides are features I value highly.
What do you dislike about the product?
I wish Moveworks had more connectors and an easy connector interface to allow other platforms an easy way in.
What problems is the product solving and how is that benefiting you?
I plan to use Moveworks as the front door into our business to handle manual escalations and deliver a better employee experience easily.
Awesome product
What do you like best about the product?
Ease of use
Quickly time to market
And simplify
Quickly time to market
And simplify
What do you dislike about the product?
Configuration requirements and initial setup
What problems is the product solving and how is that benefiting you?
Organizational management of internal tickets
Efficient Helpdesk Solution with Seamless Integration
What do you like best about the product?
I use Moveworks to resolve helpdesk tickets and process user approvals efficiently. I really like the number of plugins it has right out of the box, which makes it easy to connect to other platforms and improve the user experience. The initial setup was very easy as well.
What do you dislike about the product?
Improving their governance controls for Agentic AI
What problems is the product solving and how is that benefiting you?
I use Moveworks to resolve helpdesk tickets and approvals. It solves problems like user approvals, accessing knowledge documents, and incidents. The out-of-the-box plugins help us connect to other platforms, enhancing user experience.
Magical Employee experience
What do you like best about the product?
It's like talking to a human but very efficient.
What do you dislike about the product?
It can make mistakes which then deflects to ticket filing.
What problems is the product solving and how is that benefiting you?
Connects to all our internal systems and makes searching easy.
Intuitive and Efficient for Finance Operations
What do you like best about the product?
I like Moveworks for its intuitive workflow design, which makes it easy to map out the workflow. The initial setup was straightforward, which was a big plus.
What do you dislike about the product?
connecting to other SOR stills requirement in-depth development work
What problems is the product solving and how is that benefiting you?
Moveworks helps with AP and vendor management and has an intuitive workflow design that's easy to map.
Agile, Easy Integration, Ideal for Employee Engagement
What do you like best about the product?
I like Moveworks for its agility and the readymade plug-and-play integration. It makes it easy to apply governance around the model, which I find particularly valuable. The setup process, which takes 12 weeks, was good.
What do you dislike about the product?
in initial depolyment- needs time to analysis completely
What problems is the product solving and how is that benefiting you?
Moveworks helps deskless workers connect with ADP and retrieve employee data.
AI-Driven Solution, Effortless HR Queries
What do you like best about the product?
I really appreciate Moveworks for AI search, summarization, and knowledge management. It's great for finding knowledge and summarizing information quickly, which helps improve the end user experience and find answers to HR-related questions. I also like the speed at which it provides information and handles workflows efficiently.
What do you dislike about the product?
nothing at this point
What problems is the product solving and how is that benefiting you?
I use Moveworks for finding knowledge, summarization, and answering HR questions, which speeds up information access and workflows.
Fancy Tool needs heavy backend work
What do you like best about the product?
It promises to be as good as ChatGPT or Claude for generative AI, and to act as an agent that can fulfill employee requests.
What do you dislike about the product?
Everything feels stuck at the ground level. It seems to need heavy backend support and a lot of lifting just to get things working, even for small tasks like placing requests.
What problems is the product solving and how is that benefiting you?
None.
It promises much but delivers none
It promises much but delivers none
Precise Incident and Case Resolution Made Easy
What do you like best about the product?
Precit Incidents and Cases, resolve them
What do you dislike about the product?
Very time consuming learning curve for the model
What problems is the product solving and how is that benefiting you?
Helps solve incidents that come through our way
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