Sold by: Moveworks
Deployed on AWS
The AI Assistant platform for your entire workforce to search and act across all business systems
4.4
Overview
Moveworks is the AI Assistant platform for your entire workforce that delivers search and action across all your business applications.
Employees spend 30-40% of their time searching for information, bouncing between systems to find and get things done. As enterprises adopt point solutions for each AI use case - HR, sales, and beyond - AI vendor sprawl takes root. Finally, developers struggle to build new AI solutions because of clunky, old technology.
The Moveworks AI Assistant makes it easy to find information and automate workflows across systems. It securely handles common requests across HR, IT, Finance, and more.
Highlights
- In addition to the universal AI Assistant, Moveworks also provides the ability to create use cases that go deep in specific domains or types of tasks. Think of a RFP writing assistant, a prospecting buddy, or a personal AI chief of staff, all within the same platform powering search and automation for the entire workforce.
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
1,000-2,500 users | Price per user per year | $150.00 |
Dimensions summary
This listing uses a single pricing dimension based on the number of users. You buy access for a range of 1,000 to 2,500 users, and you pay per user per year. Pricing scales with your user count within that band. This is a contract-based purchase, so you commit to a term rather than paying by usage or by the hour. The AI assistant automates support tasks across your organization for the users you cover.
Top-of-mind questions for buyers
A user is an individual employee who can access the AI assistant to resolve support requests. You pay per user per year for everyone covered. The band sets a range, so your per-user count within 1,000 to 2,500 determines your total annual cost.
This dimension covers 1,000 to 2,500 users. If your count exceeds 2,500, this band no longer fits your organization. You would need a different arrangement for the higher user count. Contact the vendor to confirm how coverage changes beyond this range.
This is a contract purchase, not usage-based. You commit for a term and pay a per-user annual rate for the users you cover. You are not billed by tickets resolved, tasks automated, or by the hour. The count of covered users drives your total cost.
www.moveworks.com
Helpful?
Vendor refund policy
Please contact us.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Moveworks provides both implementation and ongoing support through a dedicated customer success team. Implementation consists of configuration, rigorous testing, launch preparation and comms. Ongoing post-implementation support includes strategic account planning, use case development, analytics and insights, and ongoing learning opportunities. Additionally, there is Moveworks Academy and public-facing Documentation. Existing customers can contact their dedicated customer support team by submitting a case on to support@moveworks.com .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Moveworks
By IBM Software
By Accenture
Top
10
In Intelligent Automation
Top
10
In Human Resources, Customer Support, Sales & Marketing
Top
25
In Speech Recognition
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Unified Search Across Business Systems
Enables search and information retrieval across multiple business applications and systems from a single interface.
Workflow Automation
Automates common requests and workflows across HR, IT, Finance, and other business domains.
Multi-Domain AI Assistants
Supports creation of specialized use cases for specific domains such as RFP writing, prospecting, and executive support within the same platform.
Secure Cross-System Integration
Securely integrates with and handles requests across multiple enterprise business systems and applications.
Natural Language Processing for Enterprise Tasks
Processes natural language queries to search for information and execute actions across enterprise systems without requiring users to navigate between multiple applications.
AI Agent Orchestration
Coordinates AI agents to automate tasks across HR, sales, procurement, and customer service systems from a unified platform, enabling cross-system workflow execution and action triggering.
Multi-System Integration
Connects to 700+ applications and systems including CRM, ERP, and AWS services through APIs, connectors, and visual integration builders for enterprise workflow automation.
Dual Development Paradigm
Supports both no-code visual builders for business users and pro-code development with APIs and agent development kit for developers to build and customize AI agents.
AWS Native Integration
Integrates with Amazon S3 for data storage, AWS Lambda for event-driven automation, API Gateway for connectivity, IAM for access control, and CloudWatch for monitoring and observability.
Hybrid and Multi-Cloud Deployment
Enables orchestration of workflows across cloud and on-premises systems, supporting hybrid and multi-cloud environments without requiring infrastructure replacement.
Robotic Process Automation Integration
RPA design and execution modules integrated within the platform for automating business processes
Pre-built Industry Templates
Over 80 industry cartridges available out of the box that can be customized for organizational requirements
Multi-channel Conversational Interfaces
Support for building virtual agents, chatbots, voice assistants and other conversational AI solutions
Analytics and Performance Monitoring
Analytics modules for tracking and monitoring conversational AI solution performance and interactions
Enterprise System Integration
Ecosystem of integrations with customer relationship management software and other enterprise platforms to connect legacy, hybrid and cloud elements
Standard contract
No
No
No
Customer reviews
Manufacturing
ServiceNow Otto Connects Employees to the Right Data and Workflows
Reviewed on Oct 16, 2026
Review provided by G2
What do you like best about the product?
Employees can ask ServiceNow Otto for what they need, and it connects them to the right data, systems, and workflows so work gets done securely and predictably.
What do you dislike about the product?
Achieve fast, tangible results with built-in capabilities that don’t require advanced engineering. You can unlock substantial ROI in just weeks, but it still involves a bit too much rechecking.
What problems is the product solving and how is that benefiting you?
Complete work in one place without switching tools. Find answers, stay productive and automate tasks across IT, HR, finance and more
Lohit K.
Unified Interface for All Requests—No More Multiple Portals
Reviewed on Oct 15, 2026
Review provided by G2
What do you like best about the product?
It provides a unified interface for all kinds of requests—IT, HR, CSM, and more—so we don’t have to navigate multiple portals to raise different issues.
What do you dislike about the product?
It requires some initial setup, and any existing data—such as the knowledge base—needs to be accurate from the start.
What problems is the product solving and how is that benefiting you?
We use it for IT, HR, and CSM processes across our organisation, and it has noticeably improved our overall level of service.
Parvez M.
Simple, Efficient Employee Request Management in One Place
Reviewed on Oct 14, 2026
Review provided by G2
What do you like best about the product?
What I like most about ServiceNow Employee Works is how simple and efficient it is for managing employee requests and support in one place, which makes work easier and faster.
What do you dislike about the product?
The user interface can sometimes be slow and not very intuitive for certain tasks.
What problems is the product solving and how is that benefiting you?
ServiceNow EmployeeWorks centralizes employee requests and support, helping resolve issues faster and improving productivity.
Aman k.
User-Friendly Interface with Handy Quick Options
Reviewed on Oct 14, 2026
Review provided by G2
What do you like best about the product?
The interface is very user-friendly, and the quick options make it a really useful resource.
What do you dislike about the product?
The support and the TAT of response can be worked around
What problems is the product solving and how is that benefiting you?
I can access relevant employee information and services all in one place. However, finding answers still takes too much time. I’d like to be able to locate HR policies, IT guidance, and general company information more quickly and with less searching.
Isaiah M.
Streamlined Employee Service Experience
Reviewed on Oct 14, 2026
Review provided by G2
What do you like best about the product?
- Easy, seamless employee experience
- Simple and intuitive to use
- Streamlines employee workflows
- Fast and easy employee support
- One place for employee needs
- Simple and intuitive to use
- Streamlines employee workflows
- Fast and easy employee support
- One place for employee needs
What do you dislike about the product?
Can be complex for new users in the beginning
What problems is the product solving and how is that benefiting you?
It centralizes employee services, reduces manual work, and speeds up issue resolution.