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Hiver

Hiver

Reviews from AWS customer

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External reviews

1,274 reviews
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External reviews are not included in the AWS star rating for the product.


    Events Services

Hiver used in a team setting

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
Ability to send messages to other in the team, ability to assign emails to individuals. Warning message when another member of the team is responding to an email.
What do you dislike about the product?
The search function only searches within specific folders rathen than the whole inbox (even if emails have been closed).
What problems is the product solving and how is that benefiting you?
Shared working, quicker response to emails when a member of staff is away.


    Information Technology and Services

Great efficiency gains! Helps team manage email very well.

  • February 13, 2019
  • Review provided by G2

What do you like best about the product?
I like the shared inbox feature the best. It allows us to have one point of customer contact.
What do you dislike about the product?
Nothing to dislike. An enhancement to email templates would be to allow attachments.
What problems is the product solving and how is that benefiting you?
We were able to provide a great single point of contact using Hiver. It allows us to streamline our internal processes and assign tasks to


    Construction

Keeping track

  • February 13, 2019
  • Review provided by G2

What do you like best about the product?
Hiver helps to share emails between different users in the office, keeping everyone updated on all project information, etc. It also helps to sort and save all emails to keep a paper trail on all correspondence
What do you dislike about the product?
Hiver sometimes logs you out of the system without you knowing
What problems is the product solving and how is that benefiting you?
It provides the benefit that everyone in a team can keep an eye on all correspondence, and therefore be updated on everything that is happening on a project. Any team member can take over a project at any stage, as they are up to date with correspondence, etc


    Brady G.

Created teamwork within our email so we can divide and conquer

  • February 12, 2019
  • Review provided by G2

What do you like best about the product?
Really like how we can assign tasks, and put notes to the person doing that tasks so they don't have to bother the original person.
What do you dislike about the product?
Overall smooth, once in awhile have to relogin. Would like to see the "shared" emails and the "direct to the person" emails all in the same inbox, as have to jump back and forth at times.
What problems is the product solving and how is that benefiting you?
Making sure that everybody knows what they need to do/keep them informed, but then dividing out the tasks .


    Mechanical or Industrial Engineering

Easy shared inbox

  • February 12, 2019
  • Review provided by G2

What do you like best about the product?
Simple management of multiple inboxes. Allocation of emails to different people
What do you dislike about the product?
Nothing to dislike! It wokrs seamlessly and updates quickly
What problems is the product solving and how is that benefiting you?
We have 2 inboxes (one for contact and one for direct sales) Hiver allows us to easily sift through multiple responses and orders whilst allocating them to the right people in the business with ease


    Logistics and Supply Chain

Great for companies

  • February 12, 2019
  • Review provided by G2

What do you like best about the product?
you can share emails between different members of the company and indicate who has dealt with things.
What do you dislike about the product?
Nothing I think it is great in every way
What problems is the product solving and how is that benefiting you?
No issues.


    Automotive

Perfect app ! I never go back ! 100%

  • February 12, 2019
  • Review provided by G2

What do you like best about the product?
The easy way to share emails ! I win several minutes every day to check my email, resolve the problems and send stuff to my team. The templates are perfect to use and share with all persons use hiver. The pending option are really important for me !
What do you dislike about the product?
nothing actually, all is good and we can work perfectly !
What problems is the product solving and how is that benefiting you?
Time time and productivity, i can share email and files to my collegues quickly !
Recommendations to others considering the product:
Try it ! You can't disapointed !


    julien m.

Helpful

  • February 08, 2019
  • Review provided by G2

What do you like best about the product?
The little texts we can add on emails for the other colleague.
You can add some color on the text .
What do you dislike about the product?
Some minor bugs or problem of connection.
The scrolling in the selections are too slow.
What problems is the product solving and how is that benefiting you?
Best communication and infos between colleague.


    Ashley P.

Useful tool for my works e-mail account

  • February 08, 2019
  • Review provided by G2

What do you like best about the product?
Great for organizing my e-mails depending on their status, also find the option to send e-mails later handy.
What do you dislike about the product?
A few bugs here and there but nothing major.
What problems is the product solving and how is that benefiting you?
Everyone in the company has their own personal "Hiver" account so for organizing and dispatching e-mails it's a great add-on for our G-mail accounts


    Civil Engineering

Clever system for filing emails

  • February 06, 2019
  • Review provided by G2

What do you like best about the product?
Smooth integration with gmail's existing label system. Quick searches and can handle large volumes of labels for per project filing.
What do you dislike about the product?
Nothing in particular, more automated responses/fields in the email templates and automatic label assignment in templates would be a nice feature
What problems is the product solving and how is that benefiting you?
Email database per project for sharing of business communications on a project basis.
Recommendations to others considering the product:
Great system for sharing emails over a G-Suite Account.