Hiver
HiverReviews from AWS customer
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Efficient Work
What do you like best about the product?
Easy to use, makes spliiting tasks easy, customer support is great
What do you dislike about the product?
Glitches that happens, other than that everything else is fine
What problems is the product solving and how is that benefiting you?
Assigning emails is way easier this way
HIVER has been one of the most useful tools in our company's workplace.
What do you like best about the product?
The thing I like the most about HIVER is the real time updates when it comes to monitoring our entire staff working on a singular issue.
What do you dislike about the product?
The only thin I do not like about HIVER is how it sometimes takes a while to refresh and update for it's first use of the day.
What problems is the product solving and how is that benefiting you?
HIVER is solving the issue of our entire team working one email for an entire department. Employees are able to seamlessly jump in one after another.
My experience using Hiver
What do you like best about the product?
I love the fact that it is an extension that can be installed at a click of a button. It's simple to use and also allows for templates and trainings.
What do you dislike about the product?
It really slows down your email inbox after it was installed.
What problems is the product solving and how is that benefiting you?
It's assisting us to have more visibility on our work and has improved our response times to our clients. It has also assisted us in making more sales.
Efficient way to manage shared inboxes and workflows
What do you like best about the product?
Ability to set up workflows and allocate emails to team members using a shared inbox
What do you dislike about the product?
Sometimes find the tagging doesn't always work in terms of getting allocated to a person
What problems is the product solving and how is that benefiting you?
Shared inbox
nice and simple to use
What do you like best about the product?
the quick templates easy to use and isnt hard to learn
What do you dislike about the product?
logs out sometimes and every know and then it wont let me log in
What problems is the product solving and how is that benefiting you?
i dont have to write my own emaails there is already templates
Review of effectiveness if Hiver
What do you like best about the product?
The notes and the timely manner of emails
What do you dislike about the product?
Of all the things of Hiver, nothing much I dislike
What problems is the product solving and how is that benefiting you?
The email management
Effective Software
What do you like best about the product?
Easy to utilize for categorizing emails and producing email templates
What do you dislike about the product?
Sometimes the system automzticlly log my account off.
What problems is the product solving and how is that benefiting you?
Management emails
Hiver ended a lot of arguements on wether or not Google Groups was working for our team, or not.
What do you like best about the product?
Hiver is easy to navigate and allows customers to always be taken care of! I never worry if our team has forgotten an email or not. I use Hiver every day and it allows us to stay organized. This software has been easy to use, implement and integrate into our team. We can always take care of our customers and ensure they are getting the best customer support!
What do you dislike about the product?
Not subscribing to the upgraded version.
I wish our company paid for the upgraded version because of the unreal analytics and automations.
I wish our company paid for the upgraded version because of the unreal analytics and automations.
What problems is the product solving and how is that benefiting you?
Hiver is keeping us more organized and ensuring that customers are being taken care of. We are in turn getting more sales and turning more inquiries into finalized orders.
Efficient
What do you like best about the product?
Hiver helps us save a TON of time managing and mowing through thousands of emails, as a small team.
What do you dislike about the product?
None comes to mind, it's been great for us so far the past couple of years!
What problems is the product solving and how is that benefiting you?
Turnaround Time, Resource Maximization,
Immediately became an essential tool for our office organization
What do you like best about the product?
We use Hiver every day to organize our booking emails and workflow. It's simple enough that training new hires is quick and easy. Adding it to our training manuals and checklists was easy, too. Their support staff respond quickly. They have continuing education on their platform to help learn new features as they come up. Couldn't imagine not using now!
What do you dislike about the product?
The issue we've had with Hiver, so far, is....nothing!
What problems is the product solving and how is that benefiting you?
Organizing and distrubuting workflow all through the office. It's a much cleaner organizational tool than basic email.
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