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Hiver

Hiver

Reviews from AWS customer

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External reviews

1,274 reviews
from

External reviews are not included in the AWS star rating for the product.


    Erik N.

Hiver allows me to keep tabs on important email strings that could be lost otherwise

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
The assignment feature allows for everyone to know who the action is on in a sequence
What do you dislike about the product?
Some of the search can be cluncky, I sometimes have a hard time searching for things
What problems is the product solving and how is that benefiting you?
It is keeping track of everything so nothing can get forgotten


    Highspot .

Hiver makes working in a shared e-mail inbox simple

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
I like that it makes my job easier by delegating incoming emails
What do you dislike about the product?
It sometimes will randomly log me out of no where
What problems is the product solving and how is that benefiting you?
It assists in my shared e-mail inbox by assigning e-mails to certain members of the team


    Dagmara L.

Using it for organising our team emails.

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
Organising all of our team emails, its really easy to use.
What do you dislike about the product?
Nothing to highlight, haven't experienced any issues and loving it so far!
What problems is the product solving and how is that benefiting you?
It helps us sort our emails between two groups within our team which saves us a lot of time on a day to day basis.


    Financial Services

Great experience!

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
Love that we can assign emails to specific departments or people. Easy to use and search. Great tool to have in our business.
What do you dislike about the product?
Sometimes I have to log back in, but that's not really an issue.
What problems is the product solving and how is that benefiting you?
Ensuring emails are assigned to their account managers. Super easy process!


    Consumer Services

Hiver

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
Direct contact person for our Customer Services support has been wonderful.
Tool to reach to the Hiver Chat Support to help set up and fix our automations.
Automation set up, and functionality.
What do you dislike about the product?
Inability to add our own designated folders.
What problems is the product solving and how is that benefiting you?
Setting up Emails in our own folders; automations.


    Computer Software

Deal Desk Manager

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
Label views are helpful and internal notes for other team members ensure viz
What do you dislike about the product?
Nothing really, I rhink its a helpful organization tool!
What problems is the product solving and how is that benefiting you?
Hiver helps our global team work accross timezones while juggling time-sensitive deals and prioritizing based on business needs.


    Eunice R.

Convenient and Fast

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
what I like about Hiver is that it's very fast in delivering emails to our shared emails
What do you dislike about the product?
Sometimes there are delays in navigation
What problems is the product solving and how is that benefiting you?
none


    Primary/Secondary Education

Simple to use executive level inbox management

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
Very simple to setup and use by non-technical staff.
What do you dislike about the product?
Price is a little high for the feature set. It would be nice to see a paired down license that focused more on executive inbox management (multiple admin assts. in an inbox).
What problems is the product solving and how is that benefiting you?
Management of an executive inbox. Allows for multiple users to draft, review, provide feedback, and approve email communications.


    Banking

Easy Access and Simple to Use

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
I appreciate the simplicity of Hiver and the functionality. It allows to complete email task quickly and uniofrmed through out our company. I would definietly recommend. I use it pretty frequently through out the day. It is very compatible with our email system.
What do you dislike about the product?
Sometimes Hiver needs to refresh quite a bit once I open my email and when I need it to assist a customer, I am needing to refresh my email just to have Hiver populate.
What problems is the product solving and how is that benefiting you?
It is solving the issue of erratic responses where as we are now uniformed with responses to customers.


    Diane Tooze S.

Hiver Keeps My Email in Control!

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
The Filters are great! It keeps my email organized and in control.
What do you dislike about the product?
The filter list is so long and cannot hop around.
What problems is the product solving and how is that benefiting you?
Hiver allows my team to share communications with our clients and stay organized. No one gets missed!