Hiver
HiverReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,274 reviews
from
External reviews are not included in the AWS star rating for the product.
Sales Analyst
What do you like best about the product?
Easy use of collaboration. I able to work along with team mates on a single issue
What do you dislike about the product?
left side bar buggy. shows duplicates when I have multiple shared inboxes.
What problems is the product solving and how is that benefiting you?
Hiver solved this issue of visbilty into key problems
ASL scheduler
What do you like best about the product?
Organizations, open/pending/closed features, tagging, labels
What do you dislike about the product?
A bit too slow. I get emails faster from outlook than hiver.
What problems is the product solving and how is that benefiting you?
Not sure.
Hiver is a great, email-native CS tool with quick start up time
What do you like best about the product?
Hiver was very quick to implement and customize for our team, as a small nimble startup, Hiver is perfect for us right now. Also, Hiver customer service was very responsive and engaging in answer some questions I had.
What do you dislike about the product?
Some of the integrations are fairly basic -- for instance, with Jira, there's no customization in creating the ticket from the email. It would be great to have more options there.
What problems is the product solving and how is that benefiting you?
Hiver has let us have a shared customer service inbox and SLAs around responding to customer inquiries
Increased Efficient Communication and Internal Workload Distribution
What do you like best about the product?
Hiver has helped our orginzation streamline our internal communication by being able to assign and share emails and other things with a click. The gmail intefration has been a gamechanger!
What do you dislike about the product?
While with any cloud system, there can be bugs or log in/sync issues. I wouldn't say more than average.
What problems is the product solving and how is that benefiting you?
Sharing of infomration. Being able to utilize tags and the shared inbox makes it so our team can all have access to the same information in real time.
Great!
What do you like best about the product?
Keeps my team organized and able to divide work in a productive manner.
What do you dislike about the product?
N/A. It helps my team immensely! We have no complaints.
What problems is the product solving and how is that benefiting you?
We have a shared inbox that is difficult to monitor with multiple people. The application of Hiver to this dynamic has made responses easier.
Great Extension
What do you like best about the product?
I like the shared mailbox & the ability to have multiple shared inboxes. I like how the extension doesn't change the gmail interface. This made it very easy to incorporate into our workflow.
What do you dislike about the product?
The pricepoint is a bit high for our small business. I also would like to see Hivers smartphone app allow the creation and editing of tags, not just the ability to tag
What problems is the product solving and how is that benefiting you?
Hiver is helping us to resolve the issue of multiple employees stepping on an email. The shared box and ability to assign an email has helped us tremendously
easy to use
What do you like best about the product?
notes feauture on the right side, easy to use
What do you dislike about the product?
inability to assign multiply persons, ability to add bulk emails
What problems is the product solving and how is that benefiting you?
assigning emails between coworkers
Love Hiver keeps everything in one place
What do you like best about the product?
i love that i can assing things to specific people and still see the status of everything
What do you dislike about the product?
i do not have any dislikes at the moment
What problems is the product solving and how is that benefiting you?
having multiple people in the same inboxes without having to sign into multiple emails it is all combined into one inbox, the ability to assign people to certain things and still be able to review the status and see once complete.
User friendly, easy to communicate between colleagues
What do you like best about the product?
Communication between users, faster response with clients
What do you dislike about the product?
The notification system sometimes lags, na
What problems is the product solving and how is that benefiting you?
Remote work vs office, how to respond to emails
great tool but google labels might do the same thing
What do you like best about the product?
I like the way we can assign people to different emails as tasks
What do you dislike about the product?
should integrate labels more to become a true CRM experience
What problems is the product solving and how is that benefiting you?
organizing a department
showing 331 - 340