Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,082 reviews
from
External reviews are not included in the AWS star rating for the product.
We would be lost without Manage Engine Endpoint Central
What do you like best about the product?
Remote support capabilities are amazing, we can remote control with privilege escalation by the click of a button or use system tools to quietly support and implement fixes. Remote command prompt, registry, file manager and more allow us to make changes in silence.
Software deployment is great and allows us to send out new installations or upgrades to our entire estate via the Manage Engine agent.
Patch management is fantastic, we are often fully patched within a week of patch Tuesday do to the power of this tool. The patch management dashboard is very clear and allows you to see problem endpoints instantly. Pushing patches is almost always a breeze and managing users rebooting their machines is made possible. The automatic deployment, patch testing and auto approval features are very useful in speeding up the entire process of receiving patches, testing and applying across the estate.
The integration with Service Desk Plus is great. Across the two platforms we can view asset and user details with no interruption.
Software deployment is great and allows us to send out new installations or upgrades to our entire estate via the Manage Engine agent.
Patch management is fantastic, we are often fully patched within a week of patch Tuesday do to the power of this tool. The patch management dashboard is very clear and allows you to see problem endpoints instantly. Pushing patches is almost always a breeze and managing users rebooting their machines is made possible. The automatic deployment, patch testing and auto approval features are very useful in speeding up the entire process of receiving patches, testing and applying across the estate.
The integration with Service Desk Plus is great. Across the two platforms we can view asset and user details with no interruption.
What do you dislike about the product?
There is no real relationship with Manage Engine outside of renewals, they don't seem to assign a customer success or account manager as a single point of contact. It would be good to have a relationship with somebody at Manage Engine who can highlight new features to us or tell us what we may not be utilizing.
On the rare occasion we have to contact support, it can be quite tricky to get the required level of support quickly. We do get to a solution eventually but sometimes it can be a slightly slow process.
Manage Engine sometimes upgrade features or make changes to functionality without prior warning causing some elements to fail or change.
On the rare occasion we have to contact support, it can be quite tricky to get the required level of support quickly. We do get to a solution eventually but sometimes it can be a slightly slow process.
Manage Engine sometimes upgrade features or make changes to functionality without prior warning causing some elements to fail or change.
What problems is the product solving and how is that benefiting you?
Manage Engine Desktop Central has become a critical system within our IT department. We use it for remote support, asset management, software deployment, rolling out fixes and most importantly patch management,
The system is brilliant in allowing powerful administration via the Manage Engine Endpoint Central agent. We would genuinely be lost without it.
We are currently looking to expand our use of the system by delving into the OS deployment feature which will further expand our love for this solution.
The system is brilliant in allowing powerful administration via the Manage Engine Endpoint Central agent. We would genuinely be lost without it.
We are currently looking to expand our use of the system by delving into the OS deployment feature which will further expand our love for this solution.
"A great UEM for K12 schools!"
What do you like best about the product?
Ability to have deployment servers at remote offices, in order to conserve bandwidth.
What do you dislike about the product?
Some items in the user interface are not as intuitive as they could be.
What problems is the product solving and how is that benefiting you?
We are using Desktop Central to manage all aspects of our Windows desktops and laptops both on campus, and at remote campuses. Our biggest hurdle was finding a software deployment solution that worked for our situation.
Great Endpoint Managment
What do you like best about the product?
Ease of use, I was up and running in no time, assets management feature is a lifesaver, switched from Damware as my remote access to ManageEngine Desktop Central
What do you dislike about the product?
Nothing so far, all features I need were there
What problems is the product solving and how is that benefiting you?
Patch management, software license compliance, and asset management
Modern network infrastructure management platform
What do you like best about the product?
The software monitors network traffic on all the company computing devices from central location. Configuration with other devices is easy and setup process is pretty simple. ManageEngine Desktop Central provides statistics on network coverage and operating system performance from the organization ecosystem.
What do you dislike about the product?
The current features functionalities correspond efficiently to the set objectives. The direction we are taking with this software is good and I love the performance.
What problems is the product solving and how is that benefiting you?
Controlling our servers from one unified system is the best experience we have had with this tool. It automates most demanding tasks across the workflows to meet daily targets and increase production. Deployment of software to desktops from remote areas and within the chain is just a matter of one click.
TheManageEngine Desktop Central can help my tean to invertory for all cleints and easy to remote de
What do you like best about the product?
I like to update the patch future and OS Deployment service and Monitor update patches for Clients So, it is easy for management for me and my team's IT support. it Very Good
What do you dislike about the product?
I have a comment about OS deployment that will all format HDD or SSD before deploying the image. So, I would like just format partition only but not have this function.
What problems is the product solving and how is that benefiting you?
This help for Inventory client and management security patch.
Great tool but lacking polish
What do you like best about the product?
Scheduled patch deployment and compliance reporting for outstanding patches.
What do you dislike about the product?
Patch deployment inability to correctly handle superseded patches. Patch deployment inability to start more than a few systems at once, we wait for hours and several machines haven't even started.
What problems is the product solving and how is that benefiting you?
Patch management gives total view of system and third party patches with automated deployment so patch cycles can start unattended in the middle of the night. Allows for good compliance reporting.
An easy and affordable method of managing your endpoints is ManageEngine Endpoint Central.
What do you like best about the product?
Simple device deployment.Tracking asset management is simpler.Never again be concerned about Windows updates.
What do you dislike about the product?
Due to the large number of functions, the user interface can be a bit challenging to navigate, although there are plenty of crosslinks to help.You must set aside some time for self-training.
What problems is the product solving and how is that benefiting you?
It has been a wonderful experience.
Compared to the program we were using before, it is far better and simpler to use.
Compared to the program we were using before, it is far better and simpler to use.
Easy to Manage and Navigate through the console
What do you like best about the product?
Automating the Patch Management and also connecting to the devices were never this easy with other platforms. Love the way everything is designed and also highly recommend using the wake on Lan option
What do you dislike about the product?
I do not see anything to dislike so far, just great experience and also ticketing system is like having someone on call and you get the answers right away. Highly recommend it
What problems is the product solving and how is that benefiting you?
most likely the problem we faced is helping someone remote that is needed to join to the machine and ManageEngine has been a game changer and also Patch management. Automate it and forget about it.
The Endpoint Central is Amazing, it's help our IT Team to manage our devices easiest.
What do you like best about the product?
The implantation e manage mode are very good.
What do you dislike about the product?
The update to previous version, we're in 10.x.x.x and we can't update to 11.x.x.x easily.
What problems is the product solving and how is that benefiting you?
We don't have a robust device manager, with Endpoint Central our desktops, laptops and cellphones are managed.
Excellent product for any admin
What do you like best about the product?
Ease to automation, all different possibilities for the pc management (remote control, remote file acces, registry and many more), portal for user to install approuved application
What do you dislike about the product?
The remote access part could be a little better. When rebooting the session just end and you have to start a new one, no option to wait or to reconnect on reboot.
What problems is the product solving and how is that benefiting you?
Remote access, ease of deploying fix to remote user, availability to install software without asking IT
showing 921 - 930