Sold by: ZOHO Corporation
Deployed on AWS
Endpoint Central MSP is a unified endpoint management software that helps managed service providers to efficiently manage their customers' desktops, servers, laptops, and mobile devices from a central point. It is suitable for small, medium as well as large MSPs
4.5
Overview
What's Included Note: Always ensure your operating system is current for your needs. This product includes both of the software packages described below:
Endpoint Central | Endpoint management solution By: ZOHO Corporation
A unified endpoint management software that enables patch management, asset management, software and OS deployment, software metering, license managing and compliance, remote control, and much more which not only saves time but boosts productivity. It also has several security features such as blocking and uninstalling prohibited software, blocking and managing USB devices, managing firewalls, etc.
Endpoint Central is compatible with Windows, Mac, and Linux operating systems and through it, you can also manage all your iOS, Android, and Windows smartphones as well as tablets. You get the ability to deploy profiles and policies, remote lock/wipe, configure devices for WiFi, VPN, email accounts, apply restrictions on camera, browsers, and a whole lot of other features.
Endpoint Central also has the ability to integrate with 5 different help desk solutions namely Jira, ServiceNow, Zendesk, ServiceDesk Plus and Spiceworks, through which you can use all your endpoint management features right from your help desk console, with a single sign-on facility. Some of the benefits are as follows,
Protecting your network with security management.
Perceiving audit-ready real-time IT asset details.
Centrally managing IT services and IT operations.
Automating resolution and improving delivery performance.
Implementing your ITIL processes easily.
Improving visibility with over 130 out-of-the-box reports.
Highlights
- Automate patch management for Windows, Mac, Linux, and 3rd party applications, distribute software to remote computers, get in-depth details of hardware and software assets, manage software licenses, monitor software usage statistics, and more.
- Troubleshoot remote computers with multi monitor support, file transfer, integrated chat, collaborative sessions, and more. Record all remote sessions for auditing and compliance.
- Manage iOS, Android, and Windows mobile devices to configure profiles, email, VPN, etc. Apply restrictions, distribute content and apps, remotely lock or wipe devices, and more.
Details
Sold by
Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Win2019 2022.02.02
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time. Alternatively, you can pay upfront for a contract, which typically covers your anticipated usage for the contract duration. Any usage beyond contract will incur additional usage-based costs.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/hour |
|---|---|
m4.xlarge Recommended | $2.979 |
m3.2xlarge | $2.979 |
r3.large | $2.979 |
r3.8xlarge | $2.979 |
m4.2xlarge | $2.979 |
m4.10xlarge | $2.979 |
i2.xlarge | $2.979 |
r3.2xlarge | $2.979 |
m3.xlarge | $2.979 |
r3.4xlarge | $2.979 |
Vendor refund policy
Please email us at : msp-desktopcentral-support@manageengine.com
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Additional details
Usage instructions
Additional details Getting Started Here are three simple ways to access Endpoint Central web console: 1. Once you log in to the EC2 instance, the Endpoint Central MSP server will start automatically, and the web console will launch. 2. Open the URL https://<ec2_instance_public_dns>:8041 in your EC2 instance browser to access the web console. 3. Right-click on the Endpoint Central tray icon and select "Open Web Console". Default Credentials Use the following credentials to log in to the web console for the first time: <bullet>Username: admin <bullet>Password: Amazon instance ID For more help on getting started, please refer to this page.
Resources
Vendor resources
Support
Vendor support
We provide 24X5 support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Juan B.
Simple, Easy Interface That Manages Almost Any Device
Reviewed on May 04, 2026
Review provided by G2
What do you like best about the product?
I love the simple and easy to use interface and that it can almost manage any device in my environment that runs an OS. From my desktops, laptops, scanners, tablets, Windows servers and even my Linux servers.
What do you dislike about the product?
There is nothing really to dislike. It works as intended.
What problems is the product solving and how is that benefiting you?
It helps me to patch and manage remote users that are not in the office by means of a Secure Gateway.
Melissa C.
Effortless Patch Deployment with Outstanding Support
Reviewed on Apr 30, 2026
Review provided by G2
What do you like best about the product?
I like the usability and easiness of ManageEngine Endpoint Central. The support is great, and the initial setup was easy.
What do you dislike about the product?
I recently learned that definition updates caused the patch deployment to fail. I wish this was something that was posted in a bulletin when I log in.
What problems is the product solving and how is that benefiting you?
I use ManageEngine Endpoint Central for patch deployment, solving problems related to patching and updates.
Gibrain S.
Efficient Centralized Management with Strong Threat and MDM Features
Reviewed on Apr 29, 2026
Review provided by G2
What do you like best about the product?
Centralized management—I especially like the threat and MDM features; they're very efficient, and everything is accessible from the same console.
What do you dislike about the product?
Sometimes it's a little tricky to find the sections you need—for example, the “Custom Groups” section isn't under “Application Control” but under “Admin,” which is a bit confusing.
What problems is the product solving and how is that benefiting you?
The mass deployment of applications, such as restrictions and vulnerabilities, and to some extent also helps with hardening the systems
Ashish K.
High-ROI Endpoint Management with a Centralized Console and AI Automation
Reviewed on Apr 29, 2026
Review provided by G2
What do you like best about the product?
1. UI / UX
Rating: (Good, not best-in-class)
The single, centralized console makes it easier to manage all endpoints and brings tasks like patching, deployment, and monitoring into one dashboard.
2. Integrations
Rating: (Strong inside ecosystem, moderate outside)
It integrates well with ITSM, IAM, and SIEM tools, and it works across environments including Windows, macOS, Linux, and mobile. It also supports automation through APIs and connectors.
3. Performance
Rating: (Reliable but depends on environment)
Overall performance is reliable for patch deployment, remote troubleshooting, and software distribution. It can handle large-scale endpoint environments, especially when automation is used.
4. Pricing / ROI
Rating: (One of its biggest strengths)
ROI is high because it helps save costs through tool consolidation and automation.
5. Support / Onboarding
Rating: (Moderate support experience)
24/7 support is available by phone and online, and the documentation, tutorials, and training materials are strong.
6. AI / Intelligence
Rating: (Strong and evolving)
The AI-powered features include predictive alerts, anomaly detection, and automation-driven workflows that reduce manual effort.
Rating: (Good, not best-in-class)
The single, centralized console makes it easier to manage all endpoints and brings tasks like patching, deployment, and monitoring into one dashboard.
2. Integrations
Rating: (Strong inside ecosystem, moderate outside)
It integrates well with ITSM, IAM, and SIEM tools, and it works across environments including Windows, macOS, Linux, and mobile. It also supports automation through APIs and connectors.
3. Performance
Rating: (Reliable but depends on environment)
Overall performance is reliable for patch deployment, remote troubleshooting, and software distribution. It can handle large-scale endpoint environments, especially when automation is used.
4. Pricing / ROI
Rating: (One of its biggest strengths)
ROI is high because it helps save costs through tool consolidation and automation.
5. Support / Onboarding
Rating: (Moderate support experience)
24/7 support is available by phone and online, and the documentation, tutorials, and training materials are strong.
6. AI / Intelligence
Rating: (Strong and evolving)
The AI-powered features include predictive alerts, anomaly detection, and automation-driven workflows that reduce manual effort.
What do you dislike about the product?
1. UI / UX
Limitations: The UI feels less intuitive and somewhat unpolished. There’s a learning curve, and in some situations you may need scripting knowledge to really get the most out of it.
2. Integrations
Limitations: API-based integrations with external enterprise tools can be somewhat limited.
3. Performance
Limitations: Performance can dip on slower networks, especially during large-scale patch deployments.
4. Pricing / ROI
Limitations: Pricing feels a bit higher.
5. Support / Onboarding
Limitations: The initial setup and configuration can take time.
6. AI / Intelligence
Limitations: It’s not as advanced as more AI-first platforms.
Limitations: The UI feels less intuitive and somewhat unpolished. There’s a learning curve, and in some situations you may need scripting knowledge to really get the most out of it.
2. Integrations
Limitations: API-based integrations with external enterprise tools can be somewhat limited.
3. Performance
Limitations: Performance can dip on slower networks, especially during large-scale patch deployments.
4. Pricing / ROI
Limitations: Pricing feels a bit higher.
5. Support / Onboarding
Limitations: The initial setup and configuration can take time.
6. AI / Intelligence
Limitations: It’s not as advanced as more AI-first platforms.
What problems is the product solving and how is that benefiting you?
IT teams often end up using different tools for patching, security, asset tracking, and remote support. That fragmentation creates unnecessary complexity, drives up costs, and leaves poor visibility across the environment.
Endpoint Central addresses this with unified endpoint management (UEM) from a single console, letting teams manage Windows, Mac, Linux, and mobile devices together. From a UI/UX perspective, having everything in one place makes day-to-day administration more consistent and easier to follow.
A common challenge is simply not knowing what devices exist or what they’re running, which leads to unmanaged endpoints and, ultimately, security risks. The solution here is real-time asset inventory and monitoring, with full visibility into hardware, software, and usage mapping. The AI/intelligence angle is the real-time insights and analytics that help turn inventory data into something actionable.
Unpatched systems are the #1 cause of breaches & ransomware, and manual patching is both slow and error-prone. Endpoint Central’s approach is automated patch management for both the OS and applications, supported by AI-driven threat detection plus vulnerability scanning and remediation. With AI/intelligence focused on predictive threat detection, the practical outcome is faster patch cycles and less downtime.
When devices are spread across locations, networks, and users, remote management and support becomes difficult. The platform’s remote monitoring and control works across LAN, WAN, cloud, and remote setups, and includes secure remote troubleshooting tools. A central dashboard improves remote management from a UI/UX standpoint, while support and onboarding benefit from faster remote issue resolution. Performance-wise, this translates into less downtime for employees.
Many routine tasks—patching, software deployment, and reporting—are repetitive and time-consuming. An automation-first platform helps by automating patch deployment, software installation, and reporting workflows, which improves performance through faster execution and fewer manual errors.
There’s also the ongoing difficulty of meeting standards such as GDPR and ISO. Built-in compliance reports, policy enforcement, continuous monitoring, and audit-ready data help reduce the manual effort needed to stay aligned.
Finally, multiple tools plus manual work typically means higher cost, and low efficiency leads to poor ROI. Consolidating tools and leaning on automation improves asset utilization and helps bring costs under control.
Endpoint Central addresses this with unified endpoint management (UEM) from a single console, letting teams manage Windows, Mac, Linux, and mobile devices together. From a UI/UX perspective, having everything in one place makes day-to-day administration more consistent and easier to follow.
A common challenge is simply not knowing what devices exist or what they’re running, which leads to unmanaged endpoints and, ultimately, security risks. The solution here is real-time asset inventory and monitoring, with full visibility into hardware, software, and usage mapping. The AI/intelligence angle is the real-time insights and analytics that help turn inventory data into something actionable.
Unpatched systems are the #1 cause of breaches & ransomware, and manual patching is both slow and error-prone. Endpoint Central’s approach is automated patch management for both the OS and applications, supported by AI-driven threat detection plus vulnerability scanning and remediation. With AI/intelligence focused on predictive threat detection, the practical outcome is faster patch cycles and less downtime.
When devices are spread across locations, networks, and users, remote management and support becomes difficult. The platform’s remote monitoring and control works across LAN, WAN, cloud, and remote setups, and includes secure remote troubleshooting tools. A central dashboard improves remote management from a UI/UX standpoint, while support and onboarding benefit from faster remote issue resolution. Performance-wise, this translates into less downtime for employees.
Many routine tasks—patching, software deployment, and reporting—are repetitive and time-consuming. An automation-first platform helps by automating patch deployment, software installation, and reporting workflows, which improves performance through faster execution and fewer manual errors.
There’s also the ongoing difficulty of meeting standards such as GDPR and ISO. Built-in compliance reports, policy enforcement, continuous monitoring, and audit-ready data help reduce the manual effort needed to stay aligned.
Finally, multiple tools plus manual work typically means higher cost, and low efficiency leads to poor ROI. Consolidating tools and leaning on automation improves asset utilization and helps bring costs under control.
Manufacturing
Easy to Use, Feature-Packed Patch Management That Makes Patch Weekends Seamless
Reviewed on Apr 28, 2026
Review provided by G2
What do you like best about the product?
Endpoint Central is very easy to use, and training new administrators on it has been straightforward. It’s also more feature-packed than I expected, and the patch management component in particular is excellent even on its own. We moved from a rough SCCM implementation to Endpoint Central, and since making that switch, our patch weekends have felt more seamless month after month.
What do you dislike about the product?
Endpoint Central can sometimes give us error messages that are not as descriptive as they could be. Support is very helpful, but initially you'll be confused as to why something failed.
What problems is the product solving and how is that benefiting you?
Endpoint Central helped us with our patching process.