Air Inc
Air Labs, IncReviews from AWS customer
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After months of searching and trialing, Air was the flexible solution we needed!
What do you like best about the product?
Air's automatic tagging options and custom tagging options were perfect for organizing and tracking our content, which featured lots of technical details that we needed to be able to search through. It's perfect for teams that have lots of outside collaborators, and we even use it for facilitating our UGC collection. Our visual assets went from a confusing and siloed folder system to a dynamic and easily searchable database, and now no content is lost or forgotten. Our marketing has improved thanks for Air.
What do you dislike about the product?
I wish the search was a bit more intelligent.
What problems is the product solving and how is that benefiting you?
We were struggling to organize our brand assets in an effective and searchable/shareable way within Google Drive. We tried PhotoShelter and it was too bulky and overbuilt for our needs a a small manufactured goods business - not to mention pricey.
Air was a lifesaver, we can now easily share certain assets and folders and easily understand what is internal and external, and the AI tagging of photo subjects combined with our team's default data fields have made our hoards of photo/video easily searchable for creating new social ads, emails, reference materials, etc.
Air was a lifesaver, we can now easily share certain assets and folders and easily understand what is internal and external, and the AI tagging of photo subjects combined with our team's default data fields have made our hoards of photo/video easily searchable for creating new social ads, emails, reference materials, etc.
The solution we've been looking for
What do you like best about the product?
Air's robust search features revolutionized how our company stores, organizes and finds our assets. As an events & catering company, photos and digital assets are essential to promoting our services. We migrated our entire media library into Air and haven't looked back. I also can't say enough about their customer support. I frequently use their chat feature and am always connected with a kind, responsive and solution-driven support rep who is an actual real person - not a bot! - that fully understands the issue I'm having and helps me to problem solve. The best!
What do you dislike about the product?
Air would benefit greatly from a "recently deleted" folder/feature on their platform. I've run into an issue where I've accidentally deleted assets from my workspace and the recovery of those assets was not easy. I would also love to see a way to search and/or sort digital assets (particularly photos and videos) by portrait or landscape orientation.
What problems is the product solving and how is that benefiting you?
Air helps us keep track of all our digital assets. The best part is that we can store information in board descriptions. This was a huge problem for us previously. Also being able to tag assets has helped us with being able to locate assets.
Great interface for managing our creative and video team's assets
What do you like best about the product?
Air has been extremely helpful in keeping all of our assets in one place. It's very well-organized and easy to collaborate and share assets. Before we were using up to 4 different places to store our assets (Frame.io, Box, Google Drive, Dropbox, etc) and now they are all able to live in one location. It has been extremely helpful to review, comment, and approve video assets within Air while also storing all of our brand assets, graphics, and photos.
What do you dislike about the product?
Overall, Air has been a great solution for our asset sprawl. There are very minor things we have noticed within the platform that could be improved — mostly relating to video files. The uploading can take a while to process and can be frustrating when we are on a tight deadline. When commenting, we'd like to be able to select time frame ranges and the for the comments to be ordered by timecode. We've also had issues with Air Flow syncing but this was due to our team being onboarded while Air Flow was being implemented. Our Senior Customer Success Manager has been very receptive to our feedback and suggestions to improve the platform.
What problems is the product solving and how is that benefiting you?
Air has drastically improved our asset management. Our files used to be all over the place (Box, Drive, Dropbox, Frame.io) and now everything can live in one place. It has helped my team manage and share our final assets as well as be able to review and approve video assets.
So much easier than Google Drive!
What do you like best about the product?
For organizing visual files like picture and videos, it is just night and day in comparison to google drive or dropbox. the board feature and tagging function makes it so simple
What do you dislike about the product?
I really enjoy using Air, very easy to use and nothing major that I would say I dislike about Air.
What problems is the product solving and how is that benefiting you?
After moving all my digitlal files to Air, I’ve been able to save SO MUCH time when it comes to looking for old files or sharing it with other people
Easy to use and intuitive for the entire team.
What do you like best about the product?
Our team struggled to find a platform to organize our various assets, we tried other options but eventually landed on Air and couldn't be happier. It's simple to use and allows us to organize hundreds of assets in a way that makes sense for us.
What do you dislike about the product?
The only downside I can think of is the cost of adding additional users. Due to the extra cost, we must be particular about who we add to our account. Otherwise, no complaints!
What problems is the product solving and how is that benefiting you?
Organizing a large number of assets has always proven to be difficult for our team. When we used other platforms, it wasn't easy to find specific items, and it was also difficult to organize things in a way that made sense. Air has remedied those problems.
Streamlined organization and collaboration
What do you like best about the product?
Being able to build collections and share links with partners has helped us streamline our asset management and work more efficiently.
What do you dislike about the product?
Auto links for assets/collections based on defaults would be helpful so we don't have to set up individual links.
What problems is the product solving and how is that benefiting you?
Easy asset management.
My experience with Air
What do you like best about the product?
there’s a lot of great features that make it easy to organize my files, for example you can tag and add custom fields for every picture in Air that makes it super easy to search later on. There’s also the AI search that is really cool
What do you dislike about the product?
can't say there's much right now, enjoying the product a lot and its free
What problems is the product solving and how is that benefiting you?
it’s always been a hassle to try and find old photos, especially because there might be different versions that are similar… trying to do that in folder or google drive is a nightmare
Overall positive with a few glitches
What do you like best about the product?
I like that Air helps keep my team organized since we have such a large volume of content. Having the custom fields is extremely helpful when searching for specific pieces of content.
What do you dislike about the product?
The least helpful thing about Air is when it stops working. The overall platform is usually pretty laggy with videos and in general. Also, sometimes comments disappear entirely.
What problems is the product solving and how is that benefiting you?
Air is helping the problem of content management and overall organization.
We use this website to upload photos and video for work and we love it.
What do you like best about the product?
We use Air to upload photos/videos for our events/weddings that we coordinate! It is an excellent tool for keeping everything organized by event and is easy to access when we need to upload anything on social media.
What do you dislike about the product?
We do not have anything wrong to say about Air. We highly recommend this website to businesses that utilize social media and need something to keep their photos and videos organized!
What problems is the product solving and how is that benefiting you?
Air helps us keep our media organized in files by event/wedding titles, and this allows us to easily access files by name so we can upload our content on social media for marketing purposes.
Drives Productivity
What do you like best about the product?
I like the cloud based program and the ease of accessibility.
What do you dislike about the product?
I dont have any items that I currently dislike.
What problems is the product solving and how is that benefiting you?
Accessibility, download/upload speed and ease of use.
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