Level Access
Level AccessReviews from AWS customer
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Level Access Platform
What do you like best about the product?
One-stop location for results of Level Access accessibility evaluations and scans, remediation projects and tasks, training resources, and more. The company is continuing to innovate on the platform as a hub for accessibility testing, results, and other assets.
What do you dislike about the product?
There's a great deal of information to sift through, and it can be challenging to find the specific item you are looking for. Also, the Level Access support ticketing system is not integrated into the platform and requires a separate login. Finally, it would be good for the platform to have integrations with additional profject management, tracking, and workflow systems like Gitlab.
What problems is the product solving and how is that benefiting you?
The platform provides a hub for accessibility evaluation and scan results with links to valuable training resources.
Excellent team, service, and knowledge
What do you like best about the product?
I really like the team, first & foremost. Excellent folks with a great vision – both strategic & practical. The tools for reviewing, reporting, and resolving issues are very good. The support for design & dev is very good. They additionally have helped with our VPATs also, which has been a big help.
What do you dislike about the product?
The only qualm I've had is the consistency of the feedback in some reviews, which is probably to be expected. Where one review may call out one issue, the next may call out another issue the first reviewer didn't catch. This may be due to the fact that standards have changed internally or externally however.
What problems is the product solving and how is that benefiting you?
They help keep our teams, products and standards aligned with accessibility standards.
Professional and responsive
What do you like best about the product?
All the information and suggestion for remediation are very clear. Lucie and Ian from Level Access Accessibility team are especially friendly and helpful!
What do you dislike about the product?
Some application pages cannot be auto-scanned.
What problems is the product solving and how is that benefiting you?
Provide guidelines for solving issues and help to move forward to achieve accessbility standard.
Great product, great people
What do you like best about the product?
The platform is very easy to navigate and makes it simple to see both the high level and detailed information regarding accessibility findings.
What do you dislike about the product?
There is additional licensing required for Jira integration.
What problems is the product solving and how is that benefiting you?
We have customer engagements that require WCAG complaince and VPAT documentation.
Overly complex UX
What do you like best about the product?
Automated scans and ability to review manual evaluations
What do you dislike about the product?
New UX is awful and difficult to find what I am looking for
What problems is the product solving and how is that benefiting you?
Identifying accessibility issues with our software and preparation for a VPAT
Solid information / "play with it to understand it"
What do you like best about the product?
The information provided was in priority order in a few of the reports. This was based on the LA scoring almagation matrix. This helped us determine the quickest way to correct issues and get "the biggest bang for our development buck".
What do you dislike about the product?
The platform itself was not as intuitive as I'd have liked. I was able to determine some things, but had to ask questions on how to find other things. Sometime technology dictates how the interface is set up.
What problems is the product solving and how is that benefiting you?
We used the platform to determine and track 508 Compliance violations our website contained.
Interesting and useful plateform but needs improvement
What do you like best about the product?
Great live consultation
Graphics are present
Graphics are present
What do you dislike about the product?
Difficult platform navigation
Lack of clarity in finding useful information
Exchanges with the team difficult (lack of tools for greater interactivity)
Lack of clarity in finding useful information
Exchanges with the team difficult (lack of tools for greater interactivity)
What problems is the product solving and how is that benefiting you?
Several accessibility problems identified following an audit.
Access assistant review as requested
What do you like best about the product?
Its blue on white design is easy on the eyes
What do you dislike about the product?
Doesn't map warnings/errors to WCAG criteria
What problems is the product solving and how is that benefiting you?
It lints for HTML & aria very well.
Key Accessibility parnter
What do you like best about the product?
The people are responsive and easy to work with. They help us author VPATS and review our site for compliance. They do this in a timely manner and always keep us updated on status.
What do you dislike about the product?
Platform is fine but interact with people more than the tools
What problems is the product solving and how is that benefiting you?
WCAG 2.2 compliance
Sr Project Manager
What do you like best about the product?
Easy to navigate and find information quickly. Graphic representation allow visual progress to present to upper management.
What do you dislike about the product?
Can't really thing of anything that i've come across.
What problems is the product solving and how is that benefiting you?
Evaluation of websites to ensure they are ADA compliant which stops lawsuits.
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