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    Level Access

     Info
    Deployed on AWS
    Level Access makes digital accessibility a streamlined, scalable part of everyday operations. Our solution combines platform automation, AI, and expert guidance to help you find and fix accessibility issues across your websites, apps, and documents, and continuously prove progress.
    4.5

    Overview

    With Level Access, you can make digital accessibility a streamlined, scalable part of everyday operations. You'll get a solution that combines platform automation, AI, and expert guidance to help you find and fix accessibility issues across your websites, apps, and documents-without slowing down development or adding extra work for your teams. We make it easy to demonstrate progress, so you can share how your efforts are impacting the outcomes that matter to your organization.

    For lasting success, you'll use more than tools. Tap into live and on-demand training through the Level Access Academy to build sustainable accessibility skills across your organization, and embed accessibility into your culture.

    All of this is grounded in our industry-recognized Digital Accessibility Maturity Model (DAMM), giving you a clear roadmap for progress no matter where you start.

    Ready to make accessibility a way of work? Learn more at LevelAccess.com.

    Highlights

    • Surface the risks that matter: Quickly identify compliance gaps, prioritize what's most critical, and streamline your process.
    • Fix and prevent issues without disrupting work: Resolve accessibility problems right where your teams are working-without interrupting workflows.
    • Show real progress: Share clear, measurable results that show how your assets meet compliance standards and prove your program is enhancing organizational goals. Close the knowledge gap: Give everyone on your team the skills and confidence to make accessibility a natural part of their role.

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Trust Center

    Trust Center
    Access real-time vendor security and compliance information through their Trust Center powered by Drata or Vanta. Review certifications and security standards before purchase.

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    Level Access - Basic
    Basic (starter tier) provides automated remediation and issue reporting to support accessibility compliance. It includes scanning, an accessibility widget, and asset dashboards. Additional tiers available : contact partners@levelaccess.com for private offers.
    $5,000.00

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    enterprise
    Additional Usage
    $0.01

    Vendor refund policy

    No refund

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Support

    Vendor support

    Support with the Level Access Platform is available to current customers through our Help Center. Our support team's standard working hours are Monday through Friday, 8:00 AM - 5:00 PM ET. Customers can also leverage the Level Access Help Center 24 hours a day, seven days a week, to make the most of the Level Access solution. Our Help Center makes it easy to submit questions to our support team anytime and find detailed information about product features, including the latest releases.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

     Info
    4.5
    233 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    72%
    24%
    2%
    1%
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    0 AWS reviews
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    233 external reviews
    External reviews are from G2 .
    李 .

    Automated + Manual Accessibility Testing with Clear Fix Guidance

    Reviewed on Jun 17, 2026
    Review provided by G2
    What do you like best about the product?
    What I like most is its combination of automated scanning and professional manual accessibility testing. It not only quickly locates compliance issues but also provides clear, actionable repair guidance for developers. Besides, the continuous monitoring function can automatically detect new accessibility risks after website updates, helping our team maintain long-term WCAG and Section 508 compliance efficiently.
    What do you dislike about the product?
    The platform’s automated scan sometimes produces a small number of false positive errors, which requires our team to spend extra time verifying each warning one by one. In addition, its advanced customized reporting templates are limited and lack flexible adjustment options to fit our internal audit statistical standards.
    What problems is the product solving and how is that benefiting you?
    It solves two core pain points for our team:
    1,Manual, fragmented accessibility compliance work
    2,Compliance risks from frequent product updates
    Education Management

    Robust Options and Human Reviews, but Can Feel Overly Involved for Small Teams

    Reviewed on Jun 16, 2026
    Review provided by G2
    What do you like best about the product?
    Variety of options plus manual reviews by humans.
    What do you dislike about the product?
    May be too involved and have too many options for a smaller organization with a team of 1 or 2.
    What problems is the product solving and how is that benefiting you?
    Helping to determine issues with our website and make it AODA compliant
    Information Technology and Services

    All-in-One Accessibility Platform with Strong Compliance and Expert Support

    Reviewed on Jun 16, 2026
    Review provided by G2
    What do you like best about the product?
    What I like best about Level Access Accessibility Platform is that it combines accessibility testing, issue management, and compliance guidance in a single platform. It helps teams identify accessibility issues early, prioritize remediation efforts, and track progress over time. The VPAT and compliance support, along with access to accessibility experts, make it easier to build accessibility into the product development process rather than treating it as an afterthought.
    What do you dislike about the product?
    The user experience is functional but could be more modern and intuitive, especially for product and engineering teams that are not accessibility specialists.
    What problems is the product solving and how is that benefiting you?
    Level Access helps us identify, prioritize, and manage accessibility issues across our products while supporting compliance efforts such as WCAG and VPAT. They also helped us with review of our design system.
    Higher Education

    Incredibly Responsive Live Help

    Reviewed on Jun 16, 2026
    Review provided by G2
    What do you like best about the product?
    Live help and incredibly responsive to our requests.
    What do you dislike about the product?
    We have had a few "false positives" that we were not alerted to until we inquired about them. It would have been nice to know there was a bug before we "freaked out" about it.
    What problems is the product solving and how is that benefiting you?
    It is helping us to stay compliant, especially with the (currently delayed) ADA requirements.
    Primary/Secondary Education

    Userway: Simple Setup and Up and Running in Minutes

    Reviewed on Jun 16, 2026
    Review provided by G2
    What do you like best about the product?
    Userway is very simple to install and configure. We had it up on our site within minutes
    What do you dislike about the product?
    Nothing really. The scanning can be confusing but we managed to figure it out
    What problems is the product solving and how is that benefiting you?
    Making our site meet accessibility needs was a big hurdle and with Userway we met all our goals
    View all reviews