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    Level Access

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    Level Access empowers organizations with the advanced software, expert managed services, and training solutions needed to create accessible and legally compliant digital experiences. Visit levelaccess.com.

    Overview

    Level Access empowers organizations with the advanced software, expert managed services, and training solutions needed to create accessible and legally compliant digital experiences, including websites, mobile apps, digital products, gaming software, documents, and more.

    Powerful technology and tools provide access to advanced testing, monitoring, and reporting, equipping teams with the integrated software needed to confidently manage a comprehensive digital accessibility program at scale.

    Managed services include access to expert manual testing and evaluation, remediation guidance, training and enablement, in-house legal support, and accessibility program management for long-term organizational success.



    To learn more, visit levelaccess.com.

    Highlights

    • Accessible Digital Experience
    • WCAG Compliance
    • Section 508

    Details

    Categories

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Level Access

     Info
    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Level Access Platform
    For full platform access
    $75,000.00

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    enterprise
    Level Access Enterprise Platform
    $250,000.00

    Vendor refund policy

    No refund

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Support

    Vendor support

    Our support staff are available to address any platform-related questions or concerns five days a week, Monday to Friday, from 8:30 A.M. to 5:00 P.M ET.

    We are committed to ensuring that we address and resolve any issues you're experiencing.

    When submitting feedback, please ensure you indicate the urgency of the issue. We will evaluate all submissions and make every effort to respond and begin resolving the problem based on the SLAs indicated included here:

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    205 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Jorg F.

    It is one of the most cost-effective solutions on the market

    Reviewed on Oct 06, 2025
    Review provided by G2
    What do you like best about the product?
    I especially appreciate the portfolio overview, the quality of technical support, and the thorough error descriptions. The tool identifies every issue and offers clear guidance on how to fix them. I also value how the information is both easy to access and simple to sort and filter.
    What do you dislike about the product?
    My experience with the accounts team has been outstanding, and their customer support truly stands out as excellent. In my opinion, this is the best software and service for handling a website's ADA compliance. I honestly have no complaints about this platform.
    What problems is the product solving and how is that benefiting you?
    This tool allows us to identify areas where we can improve accessibility, and we also benefit from their training platform when planning future releases. Having a clear overview of all the tasks the web developer needs to implement and complete in order to ensure the website is compliant is extremely helpful.
    Evrard V.

    It helps improve the experience and maintain high customer satisfaction

    Reviewed on Sep 29, 2025
    Review provided by G2
    What do you like best about the product?
    I like their scheduling flexibility and ability to handle ad hoc testing requests. I also like that they take care to understand each team's product and culture to provide the best testing experience.
    What do you dislike about the product?
    I have nothing negative to say about this platform. They consistently demonstrated a high level of professionalism and commitment to achieving exceptional results.
    What problems is the product solving and how is that benefiting you?
    It has been a great help in maintaining high quality standards throughout our organization. It allows manual testing of new features at any time and allows our team to focus on developing new features, with the peace of mind that regression testing is covered.
    Yonny N.

    Level Access has been a fantastic addition to our team

    Reviewed on Sep 22, 2025
    Review provided by G2
    What do you like best about the product?
    It's been incredibly flexible and effective, helping to identify numerous issues, to a degree that's difficult to describe. I like that it offers manual assessment of all digital experiences, from mobile apps to wearable technology.
    What do you dislike about the product?
    The account team is incredibly responsive and has exceeded all expectations, both during onboarding and in weekly management. Honestly, I have nothing negative to say about this platform.
    What problems is the product solving and how is that benefiting you?
    It primarily improved the quality of our products and reduced overall costs. It allows us to scale up or down our QA team as releases are made. Additionally, native integrations with Jira, Azure DevOps, and other project management platforms allow us to seamlessly integrate accessibility into out existing workflow.
    Linus H.

    Intuitive platform with appropriate functionality

    Reviewed on Sep 18, 2025
    Review provided by G2
    What do you like best about the product?
    That it's intuitive and easy to use while maintaining integrity and good features
    What do you dislike about the product?
    Probably it's a bit old touch and field so a glow-up could be nice
    What problems is the product solving and how is that benefiting you?
    Primarily we're engaging with LA to run audit and prepare VPAT. Platform is a bonus and has helped us with e.g. scanning and prep work. Also managing audit findings in a good way.
    Vikas V.

    The instructions were clear, including direct links and even a helpful screenshot

    Reviewed on Sep 16, 2025
    Review provided by G2
    What do you like best about the product?
    I appreciated the support team's friendliness and their step-by-step guidance throughout the entire process. We previously use another test management tool, and I like it much more. I use it almost daily to monitor the status of my test suites, and it has greatly simplified the entire process.
    What do you dislike about the product?
    When I update a completed test and it is updated with a failed test case, there should be an option to automatically set the entire test to failed.
    What problems is the product solving and how is that benefiting you?
    The platform is intuitive, clear, and easy to use, making test management and efficiency easier. The support team has also been exceptional: very responsive, quick to help, and very professional in their communication.
    View all reviews