Level Access
Level AccessReviews from AWS customer
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Excellent digital accessibility platform with monitoring tools
What do you like best about the product?
In my experience, one of the standout features is its capability to perform automated analysis. I appreciate that it offers a browser extension as well as CI/CD integrations, which help identify accessibility issues before they reach production. Additionally, I find the information provided to be straightforward to access, and I like how simple it is to sort and filter through the results.
What do you dislike about the product?
Honestly, our experience with them has been excellent, as we feel we can always be easily reached. It has saved me considerable time and effort.
What problems is the product solving and how is that benefiting you?
We rely on this platform because it allows us to monitor and report on accessibility for several digital properties through one intuitive dashboard. It excels at fostering clear communication between business and technical teams, which helps to simplify the often complex process of test development and management.
Combines an integrated digital accessibility platform with monitoring tools
What do you like best about the product?
It's the best software and service available for managing ADA compliance on websites. I like that it offers quick insights into the accessibility of digital products, providing technical advice and legal and strategic support.
What do you dislike about the product?
My experience has been extremely positive. The user interface is intuitive, making it easy to navigate, and the automated analytics provide valuable insights. The staff are always helpful and eager to assist, ensuring that our accessibility needs are consistently met.
What problems is the product solving and how is that benefiting you?
Having access to these tools enables us to meet regulatory requirements and make sure our platform is accessible to every user. The tools offer a straightforward overview, along with screenshots and prioritized issues, which helps us identify where to concentrate our efforts first.
It is one of the most cost-effective solutions on the market
What do you like best about the product?
I especially appreciate the portfolio overview, the quality of technical support, and the thorough error descriptions. The tool identifies every issue and offers clear guidance on how to fix them. I also value how the information is both easy to access and simple to sort and filter.
What do you dislike about the product?
My experience with the accounts team has been outstanding, and their customer support truly stands out as excellent. In my opinion, this is the best software and service for handling a website's ADA compliance. I honestly have no complaints about this platform.
What problems is the product solving and how is that benefiting you?
This tool allows us to identify areas where we can improve accessibility, and we also benefit from their training platform when planning future releases. Having a clear overview of all the tasks the web developer needs to implement and complete in order to ensure the website is compliant is extremely helpful.
It helps improve the experience and maintain high customer satisfaction
What do you like best about the product?
I like their scheduling flexibility and ability to handle ad hoc testing requests. I also like that they take care to understand each team's product and culture to provide the best testing experience.
What do you dislike about the product?
I have nothing negative to say about this platform. They consistently demonstrated a high level of professionalism and commitment to achieving exceptional results.
What problems is the product solving and how is that benefiting you?
It has been a great help in maintaining high quality standards throughout our organization. It allows manual testing of new features at any time and allows our team to focus on developing new features, with the peace of mind that regression testing is covered.
Level Access has been a fantastic addition to our team
What do you like best about the product?
It's been incredibly flexible and effective, helping to identify numerous issues, to a degree that's difficult to describe. I like that it offers manual assessment of all digital experiences, from mobile apps to wearable technology.
What do you dislike about the product?
The account team is incredibly responsive and has exceeded all expectations, both during onboarding and in weekly management. Honestly, I have nothing negative to say about this platform.
What problems is the product solving and how is that benefiting you?
It primarily improved the quality of our products and reduced overall costs. It allows us to scale up or down our QA team as releases are made. Additionally, native integrations with Jira, Azure DevOps, and other project management platforms allow us to seamlessly integrate accessibility into out existing workflow.
Intuitive platform with appropriate functionality
What do you like best about the product?
That it's intuitive and easy to use while maintaining integrity and good features
What do you dislike about the product?
Probably it's a bit old touch and field so a glow-up could be nice
What problems is the product solving and how is that benefiting you?
Primarily we're engaging with LA to run audit and prepare VPAT. Platform is a bonus and has helped us with e.g. scanning and prep work. Also managing audit findings in a good way.
The instructions were clear, including direct links and even a helpful screenshot
What do you like best about the product?
I appreciated the support team's friendliness and their step-by-step guidance throughout the entire process. We previously use another test management tool, and I like it much more. I use it almost daily to monitor the status of my test suites, and it has greatly simplified the entire process.
What do you dislike about the product?
When I update a completed test and it is updated with a failed test case, there should be an option to automatically set the entire test to failed.
What problems is the product solving and how is that benefiting you?
The platform is intuitive, clear, and easy to use, making test management and efficiency easier. The support team has also been exceptional: very responsive, quick to help, and very professional in their communication.
Easy to integrate, deploy, and run existing test cases on multiple devices
What do you like best about the product?
With this tool, we can run multiple tests in parallel to reduce execution time and obtain faster results. the price is affordable considering the features it offers, and customer support is fast and efficient.
What do you dislike about the product?
Virtual machine startup may be slightly slower with certain browser and operating system combinations. Additionally, some advanced tutorials could benefit from more detailed video content.
What problems is the product solving and how is that benefiting you?
The speed of deploying test environments is impressive. Their real devices work without any issues. The best part is that we can also debug our problem on those devices. It offers a wide range of test types, speed tests, and cloud-based scalability.
A Reliable Partner for Accessibility Compliance and Management
What do you like best about the product?
Provides clear reporting, dashboards, and guided workflows that make it easier to communicate progress with stakeholders. Integrations and support resources help ensure accessibility improvements and are measurable. Overall, it’s been a strong enabler for keeping accessibility at the forefront of our development process.
What do you dislike about the product?
The user interface, while functional, can feel a bit dated and less intuitive compared to other modern SaaS platforms. Some tasks require extra clicks or navigation, which could be streamlined. Additionally, the learning curve for new users can be a challenge, especially for those unfamiliar with accessibility standards. More in-app guidance and real-world examples would help teams ramp up faster.
What problems is the product solving and how is that benefiting you?
Level Access is helping us identify, track, and resolve accessibility issues across our digital products in a structured way. Without it, accessibility work could easily get lost in competing priorities, but the platform ensures we have visibility into issues, ownership assigned, and measurable progress. It also provides compliance alignment with WCAG and legal requirements, reducing risk and making it easier to demonstrate accessibility improvements to leadership and auditors.
The biggest benefit is that it allows us to embed accessibility into our development lifecycle, rather than treating it as an afterthought. This not only helps us deliver more inclusive products but also improves user experience for everyone, boosts team accountability, and creates confidence that we’re making meaningful progress.
The biggest benefit is that it allows us to embed accessibility into our development lifecycle, rather than treating it as an afterthought. This not only helps us deliver more inclusive products but also improves user experience for everyone, boosts team accountability, and creates confidence that we’re making meaningful progress.
What I like most about Level Access Accessibility Platform is its ease of use
What do you like best about the product?
I like that we can test so many different device and versions of each. The Level Access Accessibility Platform has been very helpful in confirming that our dynamic content is working correctly. The interface is intuitive, and setting up a test environment only takes a few clicks.
What do you dislike about the product?
Occasionally, there may be slight performance delays, and some devices may take a while to charge or disconnect during long sessions. Prices may also seem somewhat high for smaller devices.
What problems is the product solving and how is that benefiting you?
The Level Access Accessibility Platform simplifies testing by providing instant access to a wide range of real-world browsers, operating systems, and devices, without the need to manage internal infrastructure.
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