Level Access
Level AccessReviews from AWS customer
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Clear Portfolio Overview and Outstanding Support for Staying Compliant
What do you like best about the product?
I really appreciate the portfolio overview, the help from the support service, and the detailed error descriptions. It’s especially useful to have a clear view of all the tasks a web developer needs to implement and complete so the website stays compliant with regulations.
What do you dislike about the product?
I’ve had an excellent experience with the account team, and their customer service has been outstanding. I honestly don’t have anything negative to say—overall, it’s been a consistently solid experience.
What problems is the product solving and how is that benefiting you?
The reports, along with the ranking and filtering of results and the status scores on the dashboard, gave us clear direction, helpful screenshots, and clear priorities. This made it easy to see what needed attention and where we should focus first.
Flexible, Feature-Rich Testing with Clear Execution Reports
What do you like best about the product?
I like the test results and overall functionality; it offers strong flexibility and a lot of useful features. It provides clear reports after execution, which makes it a very simple tool to start automating with. The interface is well organized for testing, and it makes it easy to test web service development.
What do you dislike about the product?
Some parts of the user interface could be improved, there should be a report to easily identify failed test cases. Setting up the automation suites can sometimes be difficult.
What problems is the product solving and how is that benefiting you?
This reduces our effort in creating test data and helps us save time in test simulation. It offers excellent support for each component and is an essential tool for testing system capabilities. It also helps us separate users from different location.
Solid, Reliable Test Management with Reusable Templates and a Clear Dashboard
What do you like best about the product?
I like that it allows us to create reusable test templates for scenarios, making test case management easier. The dashboard provides a clear and up-to-date overview, and the platform is feature-rich. The core test management features are robust.
What do you dislike about the product?
Sometimes I don't know when new cycles are assigned, and I'd like to see more advanced reporting features. Some of the advanced features are rather limited.
What problems is the product solving and how is that benefiting you?
We use it every day to test our projects, and it lets us run unlimited tests. The template-creation feature is ideal for generating test cycles, and it also provides cutting-edge integration with all major search engines.
Simple UI and Clear Dashboards Make Test Case Management Effortless
What do you like best about the product?
I appreciate the user interface's simplicity, and once you become familiar with structure, creating suites, sections, and runs feels very natural. Furthermore, the dashboards and reports provide a quick overview of test progress, coverage, and roadblocks, which is helpful during sprints and regression cycles.
What do you dislike about the product?
I have nothing negative to say. Their methodical, well-structured approach to test case management makes it simple and efficient for our organization to plan, execute, and track test cases.
What problems is the product solving and how is that benefiting you?
It provides a secure environment that enables quality assurance teams to create, categorize, and track test cases with ease within a clear, well-structured hierarchy. In addition, the dashboards and reporting tools offer real-time visibility into test progress, making it easier to monitor status and stay on top of execution.
Excellent digital accessibility platform with monitoring tools
What do you like best about the product?
In my experience, one of the standout features is its capability to perform automated analysis. I appreciate that it offers a browser extension as well as CI/CD integrations, which help identify accessibility issues before they reach production. Additionally, I find the information provided to be straightforward to access, and I like how simple it is to sort and filter through the results.
What do you dislike about the product?
Honestly, our experience with them has been excellent, as we feel we can always be easily reached. It has saved me considerable time and effort.
What problems is the product solving and how is that benefiting you?
We rely on this platform because it allows us to monitor and report on accessibility for several digital properties through one intuitive dashboard. It excels at fostering clear communication between business and technical teams, which helps to simplify the often complex process of test development and management.
Combines an integrated digital accessibility platform with monitoring tools
What do you like best about the product?
It's the best software and service available for managing ADA compliance on websites. I like that it offers quick insights into the accessibility of digital products, providing technical advice and legal and strategic support.
What do you dislike about the product?
My experience has been extremely positive. The user interface is intuitive, making it easy to navigate, and the automated analytics provide valuable insights. The staff are always helpful and eager to assist, ensuring that our accessibility needs are consistently met.
What problems is the product solving and how is that benefiting you?
Having access to these tools enables us to meet regulatory requirements and make sure our platform is accessible to every user. The tools offer a straightforward overview, along with screenshots and prioritized issues, which helps us identify where to concentrate our efforts first.
It is one of the most cost-effective solutions on the market
What do you like best about the product?
I especially appreciate the portfolio overview, the quality of technical support, and the thorough error descriptions. The tool identifies every issue and offers clear guidance on how to fix them. I also value how the information is both easy to access and simple to sort and filter.
What do you dislike about the product?
My experience with the accounts team has been outstanding, and their customer support truly stands out as excellent. In my opinion, this is the best software and service for handling a website's ADA compliance. I honestly have no complaints about this platform.
What problems is the product solving and how is that benefiting you?
This tool allows us to identify areas where we can improve accessibility, and we also benefit from their training platform when planning future releases. Having a clear overview of all the tasks the web developer needs to implement and complete in order to ensure the website is compliant is extremely helpful.
It helps improve the experience and maintain high customer satisfaction
What do you like best about the product?
I like their scheduling flexibility and ability to handle ad hoc testing requests. I also like that they take care to understand each team's product and culture to provide the best testing experience.
What do you dislike about the product?
I have nothing negative to say about this platform. They consistently demonstrated a high level of professionalism and commitment to achieving exceptional results.
What problems is the product solving and how is that benefiting you?
It has been a great help in maintaining high quality standards throughout our organization. It allows manual testing of new features at any time and allows our team to focus on developing new features, with the peace of mind that regression testing is covered.
Level Access has been a fantastic addition to our team
What do you like best about the product?
It's been incredibly flexible and effective, helping to identify numerous issues, to a degree that's difficult to describe. I like that it offers manual assessment of all digital experiences, from mobile apps to wearable technology.
What do you dislike about the product?
The account team is incredibly responsive and has exceeded all expectations, both during onboarding and in weekly management. Honestly, I have nothing negative to say about this platform.
What problems is the product solving and how is that benefiting you?
It primarily improved the quality of our products and reduced overall costs. It allows us to scale up or down our QA team as releases are made. Additionally, native integrations with Jira, Azure DevOps, and other project management platforms allow us to seamlessly integrate accessibility into out existing workflow.
Intuitive platform with appropriate functionality
What do you like best about the product?
That it's intuitive and easy to use while maintaining integrity and good features
What do you dislike about the product?
Probably it's a bit old touch and field so a glow-up could be nice
What problems is the product solving and how is that benefiting you?
Primarily we're engaging with LA to run audit and prepare VPAT. Platform is a bonus and has helped us with e.g. scanning and prep work. Also managing audit findings in a good way.
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