Reviews from AWS customer

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277 reviews
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5-star reviews ( Show all reviews )

    Gaurav-Bansal

Unified web panel has simplified managing customer sites, domains, and staging environments

  • May 29, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Plesk is to manage customers, their domains, websites, and WordPress.

A quick, specific example of how I used Plesk for managing customer domains or websites is that it has very good features which allow me to add domain names and use the name servers where we can manage all the records, A record, WWW record, CNAME record, or TXT records in Plesk only. The website files can also be viewed on the file explorer. These features help me manage domains and websites.

What is most valuable?

The best features Plesk offers include the WordPress Toolkit, domain management, and Spam Assassin for emails. Email boxes on Plesk are also very good features.

My experience with the WordPress Toolkit stands out because we can clone the websites with a one-click option which helps us go to staging, and then we can work on the staging environment. This was very valuable for WordPress customers.

It has many features. It is not limited to these, but the top features also include controlling Apache modules, PHP configuration, and PHP version.

Plesk impacts my organization positively by helping to manage multiple websites on a single platform, providing Plesk licenses to customers so they can automate their operations on their end, and allowing us to troubleshoot it for them. I have also troubleshot Plesk installation on Linux machines and Windows machines.

Managing multiple websites on a single platform helped my team by allowing us not to go to different portals to make changes in the files. We can manage multiple domains and websites under a single panel and access file explorer from the same panel for multiple websites and make changes. These are a few things which Plesk automates, and we can also provide multiple user accesses to Plesk.

What needs improvement?

Plesk does not need improvement at the moment, as they are always working on improvements and every new feature is great. They implement features and work on customer feedback, so Plesk is excellent.

For how long have I used the solution?

I have been working in my current field for five or more years.

What do I think about the stability of the solution?

Plesk is stable; until your environment is infected, Plesk is pretty stable.

What do I think about the scalability of the solution?

Plesk's scalability in terms of resource requirements is that it does not work on resource-level scalability until you have the supplied resources. It needs to handle website serving and everything, which is pretty good, and you need to scale the underlying environment, not Plesk. In terms of licensing, it is pretty scalable with licensing options.

How are customer service and support?

The customer support for Plesk is awesome; they are great and very knowledgeable people. I would rate the customer support a ten out of ten.

Which solution did I use previously and why did I switch?

I did not previously use a different solution, as I am not the decider of switching solutions; I am a troubleshooter.

How was the initial setup?

My experience with pricing, setup cost, and licensing is that licensing is pretty easy. You can go to the Plesk website, and it is also available for enterprise and individual use. The setup cost is minimal; you just need to buy the license, deploy the packages on a Linux machine, and use the license on that. It is also scalable for clients, allowing for license upgrades. I did not work on costs, but I know how the licensing module works.

What was our ROI?

I have seen a return on investment because one of my organizations deployed it on very big servers and automated websites on Plesk. When they purchase an enterprise-level license, they get unlimited hosting domains and websites, which is a pretty good return on investment.

Which other solutions did I evaluate?

My organization did not evaluate other options before choosing Plesk. They have other products in their portfolio, including cPanel, which is the same company's product, and both were deployed according to customer requirements.

What other advice do I have?

Plesk is deployed in my organization mainly on Linux machines. I do not know about the specific cloud customers used, but they may have been on public cloud or hybrid cloud, and it can be deployed on both Linux and Windows.

The cloud provider I use most often with Plesk is usually AWS, but customers also use GoDaddy web hosting which already has Plesk.

My advice for those looking into using Plesk is that they should do some Plesk certifications. They have a university where they can learn about things because the workaround is a little complex, and they need to have knowledge about it.

My company has a business relationship with this vendor as a customer, and one of the organizations was also a reseller who used to resell the licenses, but I am not sure how it works since I do not work with licensing; I only work with troubleshooting issues.

Plesk is excellent; the creators of this software on PHP did a great job. The availability of features is awesome, and the platform UI is great. I have given this review an overall rating of ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Lovepreet S.

Clean, All-in-One Plesk Panel with Easy Installs, Free Let’s Encrypt, and Great Support

  • April 28, 2026
  • Review provided by G2

What do you like best about the product?
The panel interface is very neat and clean with good theme, all the basic requirements like Domains,Database,Mails etc are available on single click and it also give Let's Encryptt free certificate which is very helpfull otherwise one have to go for paid ssl. Installation of Wordpress,Laravel is very easy and time saving, there might be other also but i use these 2 with plesk. One more thing which is very nice is their support, first of all ivr directly ask wheather you need Linix or Windows support and then directly connect with the required Engineer. Supporting multiple technology in single platform with very easy to use interface is like awesome. My First priority is plesk
What do you dislike about the product?
The thing which i dont like is its auto session-out while user is using the panel, if user is far and there is no activity, thre is sense of session out but user is doing changes it logs out,for example i m doing changes in a particular pagee coding,while i save it logs out and it waste my time, its costly also, lite version should be there for small startups, migration issue also i face, i move one of my site in ne server which has cloudpannel,
its a bit tricky, advance things can be made more easy to use
What problems is the product solving and how is that benefiting you?
Managing multiple websites of various technology in an single panel which is very easy to use is best point. Services like free let's encryptt ssl,scheduled backups, and as we come to Mail setup, its dam easy, in other panels setting mail and then configuring is an headache,its very easy here, Multiple websites & mails can be managed. One more postive point is we can create a sub user and give limited rights to it, its wonderfull feature


    Alpesh Alpesh

Manages thousands of websites through a single control panel and supports secure domain and email hosting

  • November 19, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Plesk is to host domains, email hosting, and websites. In my daily work, I have hosted many websites related to e-commerce websites, ERP websites, and day-to-day email solutions using Plesk for hosting domains, email, or websites.

What is most valuable?

Plesk offers excellent features including Plesk email security, Plesk backup manager, and Let's Encrypt SSL. Plesk has impacted our organization positively by allowing us to host multiple domains, and we can manage thousands of websites in a single control panel. Managing thousands of websites in a single control panel has helped our team by providing a centralized environment where we can host multiple websites securely and manage the backups as well.

Plesk provides all-in-one bundle solutions such as backup, email, email hosting, and domains.

What needs improvement?

Plesk's user interface must be improved. The performance is good, but it would be beneficial if there were an option for OpenLightSpeed or any LightSpeed web server for needed improvements in Plesk.

For how long have I used the solution?

I have been using Plesk for the last six years.

What do I think about the stability of the solution?

Plesk is stable, but sometimes we face issues related to updates.

What do I think about the scalability of the solution?

Plesk's scalability is good; however, sometimes users face issues specific to Windows servers.

How are customer service and support?

Customer support is fantastic.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used WHM, cPanel, and DirectAdmin, and we switched to Plesk because it provides affordable and reliable solutions.

How was the initial setup?

I purchased Plesk through the AWS Marketplace, and we are also a Plesk partner.

What was our ROI?

Plesk has saved a lot of cost for us and for our employees as well in terms of return on investment.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing was fantastic as we are getting affordable partner pricing.

What other advice do I have?

Plesk services are provided to many of our clients. I would rate Plesk overall a 10 out of 10. I chose this rating because we have been using Plesk for many years, and it has been providing reliable services and solutions. My advice to others looking into using Plesk is that Plesk is lightweight compared to cPanel, but you should still use at least two virtual CPUs and 4 GB RAM. While hosting WordPress, you should avoid cheap shared VPS plans because Plesk becomes slow and backups time out. Extensions such as Plesk Migrator and Plesk Email Security are excellent. We are a partner with Plesk, which represents our business relationship with this vendor in addition to being a customer.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Nicolas F.

Plesk: The best server management platform for Linux

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
I've used a lot of web services in my career but Plesk is a platform that I am not going to let go. Managing hundreds on website instances, configuring servers, generating backups and updating WordPress plugins have never been so easy. It's centralized, secured in the cloud and reliable at all times. Best, we could install our Plesk server within minutes be it with IONOS Cloud or Google Cloud. Customer support is knowledgeable, kind and professional all the way. While we use Plesk daily, our major updrades are quarterly.
What do you dislike about the product?
Many of the add-ons are costly and it would be appreciated if a subscription package could be made available to get access to all of them at an affordable price.
What problems is the product solving and how is that benefiting you?
Managing multiple websites seamlessly.


    Chad

Smooth Install / Provisioning / Licensing

  • January 11, 2024
  • Review from a verified AWS customer

Nice experience for overall setup, along with some pre-configured network ports and storage. Provides a consistent base to spin up testing scenarios and tailor towards a desired production setup.

Licensing with automatic pricing scale according to EC2 size is perfect!


    Rahul K.

Awesome control panel for hosting management

  • January 04, 2024
  • Review provided by G2

What do you like best about the product?
Plesk has very simlified interface to manage VPS/Dedicated Server. a non technical person can easily host domain, manage hosting account, install SSL, CMS platforms can be easily configured.
What do you dislike about the product?
Redirection is not easy, price has suddenly increased a lot, very less and costly antivirus is available in market.
What problems is the product solving and how is that benefiting you?
I have a VPS (Linux), using Plesk to manage my hosting, I can easily add domain, add reseller, resource utilisation monitoring is there. all popular SSL is there to intall in easy steps.


    Sarvanand G.

Best Control panel for website hosting and servers management

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
Domain and hosting management for shared hosting environment. We can manage server and it's resources and it has intuitive interface for management. Customer support is awesome. They resolved the case promptly with RCA
What do you dislike about the product?
Regular updates. Required dedicated IT person to manage the website and server.
What problems is the product solving and how is that benefiting you?
Earlier we are using IIS and Apache to manage website. It has lots of manual and development complexity. It donot provide a manage way for our shared customer
While using the plesk we get a console to manage website domain customer subscription.


    Manish C.

Great Platform to Build & Host Websites

  • March 14, 2023
  • Review provided by G2

What do you like best about the product?
User Interface is amazing, Menu items are sorted and arranged properly. One dont have to toil much to find functions. Pretty easy to operate now.
What do you dislike about the product?
I like everything about Plesk, No feedbacks from my side.
What problems is the product solving and how is that benefiting you?
Usability is fabulous


    Amit K.

Plesk vs. cPanel: Plesk is a Better Choice for Web For Me

  • March 11, 2023
  • Review provided by G2

What do you like best about the product?
The Plesk is very simple to use with its design and is easy to navigate, as compared to the other competitor like c panel, it's a bit easy to use as cpanel has old traditional setting still in old look. It also has built-in security features, such as SSL certificate management and automatic malware scanning has a built-in WordPress Toolkit which allows users to manage their WordPress installations directly from the control panel. This includes automatic updates, backups, and security scans and the best and flexible licensing options.
What do you dislike about the product?
Plesk offers support through its knowledge base, community forums, and paid support plans the database of support is very limited and not easily solvable also i have faced an issue with importing a new website on the hosting, which was little hectic task forme it also requires more server resources than other control panels,
What problems is the product solving and how is that benefiting you?
Plesk has easy-to-use navigation, and it helps me to even use it from my phone wherever i am. It has multi language support and helps my colleague to collaborate to the same. It is easy to have integration with WordPress and so its a good softwae to use


    Parth K.

A good hosting platform

  • March 10, 2023
  • Review provided by G2

What do you like best about the product?
I have been using Plesk to host my WordPress website and email management and I found this tool very efficient. I can manage the entire WordPress website backend smoothly. Apart from that it's easy to use and manage emails, database and users.
What do you dislike about the product?
There is no such thing that i dislike about Plesk as all my requirements are fulfilled. And if you compare it with Cpanel then you may find its price a bit high but not much, it depends on the individual.
What problems is the product solving and how is that benefiting you?
Database Management feature
Easy to add a domain, Install WordPress and manage the same - Boom it's that simple
Manage multiple website from a single window