External reviews are not included in the AWS star rating for the product.
My main use case for Plesk is to manage customers, their domains, websites, and WordPress.
A quick, specific example of how I used Plesk for managing customer domains or websites is that it has very good features which allow me to add domain names and use the name servers where we can manage all the records, A record, WWW record, CNAME record, or TXT records in Plesk only. The website files can also be viewed on the file explorer. These features help me manage domains and websites.
The best features Plesk offers include the WordPress Toolkit, domain management, and Spam Assassin for emails. Email boxes on Plesk are also very good features.
My experience with the WordPress Toolkit stands out because we can clone the websites with a one-click option which helps us go to staging, and then we can work on the staging environment. This was very valuable for WordPress customers.
It has many features. It is not limited to these, but the top features also include controlling Apache modules, PHP configuration, and PHP version.
Plesk impacts my organization positively by helping to manage multiple websites on a single platform, providing Plesk licenses to customers so they can automate their operations on their end, and allowing us to troubleshoot it for them. I have also troubleshot Plesk installation on Linux machines and Windows machines.
Managing multiple websites on a single platform helped my team by allowing us not to go to different portals to make changes in the files. We can manage multiple domains and websites under a single panel and access file explorer from the same panel for multiple websites and make changes. These are a few things which Plesk automates, and we can also provide multiple user accesses to Plesk.
Plesk does not need improvement at the moment, as they are always working on improvements and every new feature is great. They implement features and work on customer feedback, so Plesk is excellent.
I have been working in my current field for five or more years.
Plesk is stable; until your environment is infected, Plesk is pretty stable.
Plesk's scalability in terms of resource requirements is that it does not work on resource-level scalability until you have the supplied resources. It needs to handle website serving and everything, which is pretty good, and you need to scale the underlying environment, not Plesk. In terms of licensing, it is pretty scalable with licensing options.
The customer support for Plesk is awesome; they are great and very knowledgeable people. I would rate the customer support a ten out of ten.
I did not previously use a different solution, as I am not the decider of switching solutions; I am a troubleshooter.
My experience with pricing, setup cost, and licensing is that licensing is pretty easy. You can go to the Plesk website, and it is also available for enterprise and individual use. The setup cost is minimal; you just need to buy the license, deploy the packages on a Linux machine, and use the license on that. It is also scalable for clients, allowing for license upgrades. I did not work on costs, but I know how the licensing module works.
I have seen a return on investment because one of my organizations deployed it on very big servers and automated websites on Plesk. When they purchase an enterprise-level license, they get unlimited hosting domains and websites, which is a pretty good return on investment.
My organization did not evaluate other options before choosing Plesk. They have other products in their portfolio, including cPanel, which is the same company's product, and both were deployed according to customer requirements.
Plesk is deployed in my organization mainly on Linux machines. I do not know about the specific cloud customers used, but they may have been on public cloud or hybrid cloud, and it can be deployed on both Linux and Windows.
The cloud provider I use most often with Plesk is usually AWS, but customers also use GoDaddy web hosting which already has Plesk.
My advice for those looking into using Plesk is that they should do some Plesk certifications. They have a university where they can learn about things because the workaround is a little complex, and they need to have knowledge about it.
My company has a business relationship with this vendor as a customer, and one of the organizations was also a reseller who used to resell the licenses, but I am not sure how it works since I do not work with licensing; I only work with troubleshooting issues.
Plesk is excellent; the creators of this software on PHP did a great job. The availability of features is awesome, and the platform UI is great. I have given this review an overall rating of ten out of ten.
My main use case for Plesk is typically for servers for web hosting with multi-domain setup, sometimes for multiple organizations.
A specific example of how I used Plesk for web hosting or multi-domain setups involves having multiple domains with multiple owners. Each owner was able to use Plesk panel for maintaining their own domain hosted on the server. They had their own credentials and user permissions which did not interact with any other users inside the system.
Everything I mentioned before covers how I use Plesk.
In my experience, the best features Plesk offers are domain and user separations with strict quota and a great level of configurations for each client.
The valuable aspect is that Plesk provides everything in one panel. It includes backups and whatever you would want to have; you are able to configure it. It includes mailing systems, mass mailing systems, websites, SSL termination, different redirects, even different databases and language engines. Plesk is great and easy to use.
Plesk has positively impacted my organization by speeding up the release process dramatically and giving clients a level of confidence and independence from the engineering team. This has freed up a lot of time for the engineering team. Plesk maintains a lot of system operations such as system updates, language updates, and keeping different frameworks up to date, which has dramatically improved the business flow and system administration flow.
I have no additional feedback about the features; I believe I have covered everything. There are no improvements needed for Plesk that I have not mentioned yet; nothing comes to mind.
I have been using Plesk for approximately five years.
In my experience, Plesk is stable with no downtime or reliability issues.
Plesk's scalability is good; I did not face any limitation from Plesk. The limitation I experienced was resource allocation-related, which is not related to Plesk, so I would say it handles growth well.
Before Plesk, I used Webmin and cPanel, but I switched to Plesk because it looks more solid, is more feature-embedded, and is easier to understand and maintain.
I have seen a return on investment; a lot of engineering time is saved, and it sped up the process to release and create an infrastructure for clients. Plesk dramatically improves the timeline from days to a few hours.
I evaluated cPanel before choosing Plesk.
My advice to others looking into using Plesk is to create an MVP with it, install it somewhere, play with it, and look at the features to compare what is required for your project and how Plesk can solve your technical tasks. I would rate Plesk a 9 out of 10.
My main use case for Plesk is hosting my personal website and my clients' websites, clients who have been with me for approximately ten years, which allows me to store files in my various hosting providers.
One example of how I use Plesk for one of my clients involves a migration that was needed from one server to another server, where both used Plesk, making it easy because I could easily take the backup, download the files, and upload it. The best part was that I did not have to worry about whether individual database connections would get done because Plesk took care of all of that, making the process straightforward.
Beyond the migration, I have multiple use cases. I regularly check for virus issues, manage space, remove space from my personal Plesk portal, manage the bandwidth that each of the websites needs, review and identify when certain websites go down, and enable SSL for each of the client websites that I am managing.
One of the best features Plesk offers is that the UI is simple, and in the recent past, they have upgraded it, making my work easier by allowing me to manage multiple tasks like setting up the website, the space, and access details through various tools. It makes processes like setting up temporary emails easy, with identifying downtimes and fixing them being much simpler compared to some of the other tools I have used.
Within Plesk's UI, DNS management has become very easy, and I know exactly where to go to set it up. It even gives me the details I need, and setting up mail servers for new email IDs for clients who move their mail services is absolutely easy. The documentation available is amazing, allowing me to quickly find answers and solutions through a simple Google search. It is very easy to set up other platforms with Plesk, such as CDN through the APIs.
Plesk has positively impacted my organization by making navigation easy. I used to use a Windows system, which was confusing and limited in features, but with Plesk, everything is easy to find and I can get tasks done such as exporting and importing files and checking for viruses with ease, along with easily managing bandwidth adjustments. This is a huge impact on my work and organization as a provider, allowing me to set up spaces for clients efficiently.
To improve Plesk, one frustration I experienced was when it raised prices without informing individual users, which put me in a difficult position when needing to communicate these changes to my clients. Plesk should communicate updates to all users, not just hosting providers, which would be beneficial. Another improvement could be making the UI more modern, as it still feels somewhat outdated and possibly confusing to clients who need to find options without asking for help.
As for needed improvements, implementing SSL is currently a huge task, so simplifying the process into clear, sequential steps would make my life easier, especially for those who do not have extensive information about it.
I have used Plesk for over ten years now, closing in on eleven to twelve years.
In terms of stability, I have not found any issues with Plesk. Even if there is downtime, I can pull it up very quickly, which has been positive.
Regarding scalability, I initially needed just two hundred MB of hosting space, which eventually scaled to five GB, and for my clients who started with about five hundred MB, they were able to scale it up to about ten GB with just a matter of two or three clicks, making scalability straightforward.
I have not directly reached out to Plesk customer support, as I typically use the support from hosting providers, which gives me adequate information. However, the documentation available on the internet solves about ninety percent of the issues I encounter.
Before Plesk, I used Microsoft's Webmin, which was provided by an earlier hosting provider, but I found it too difficult to use for tasks including managing hosting spaces for clients and it was missing features such as separate logins. I switched to Plesk, which is much more user-friendly.
The return on investment I have seen with Plesk comes from not having to spend too much time on it because it is mostly self-managed. In case an issue arises, which probably happens once in six months or a year, I only need to spend about an hour to solve it, highlighting significant time saved.
My experience with pricing, setup cost, and licensing for Plesk was not very clear since hosting providers do not provide exact detailed information. While the setup cost was not much and was included in the original pricing, they should provide a detailed breakdown for better clarity.
My advice for others considering Plesk is that while there is a slight learning curve initially, it is manageable, especially for those who can use a Windows system. Going through documentation and support from hosting providers usually helps in tackling most challenges.
I believe Plesk is something that can be marketed better. As someone with marketing experience in B2B, I see Plesk as under the radar and capable of achieving more visibility and success with better marketing strategies to reach all its users.
I would rate my overall experience with Plesk as an eight out of ten.
Plesk allows us to customize, make provisions, and manage our host for our business. We get maximum flexibility, access to domain management tools, and the full WordPress toolkit to support our multi-tenant install anything business model. Plesk is extremely easy to use and integrates seamlessly with our system.
It makes it possible for me to retain better control over my websites using specific tools and services such as WordPress Toolkit. I can set up my website to automatically update templates, plugins, and the CMS system, all in one place.
We can administer our WordPress websites, themes, and plugins from the dashboard without going into the WordPress back-end.
Plesk allowed my organization to manage our servers with an intuitive user interface that grew along with us. The platform has a large number of integrations and extensions that can bring a number of different tasks under one roof. The ability to house our entire platform together in one system has saved us time and money.
The server management platform functions as an all-in-one system with growth and scalability. It provides time-saving and reduces inefficiencies through customization and provisions. The Backup Manager, Database Manager, Plugin Manager, and Application Manager are valuable tools.
Plesk saves time on administration, speeds up workflows, and provides faster email management.
Plesk is a popular control panel for managing VPS or dedicated servers. It is designed for everyone, regardless of their level of experience, and has a user-friendly interface. Additionally, Plesk has a large number of extensions so that users can edit and modify their servers to their wants and needs.
Overall, this tool has helped us in many ways, allowing us to increase website functionality and improve our internet presence. It has helped us manage multiple websites with ease, improve site management, and increase support for all our websites.
The system can get a bit cluttered if there are too many integrations set up at once.
Training and adoption could use some improvement, especially online videos on how to use certain features would be beneficial.
I have been using Plesk for the past five years.
Plesk is very stable.
Plesk is very scalable because it can handle my organization's growth. It can be used by any size of organization.
Plesk provides great customer support.
They are very proactive and helpful.
I previously used cPanel. Both cPanel and Plesk are similar. However, Plesk was chosen because of its ease of use and available extensions. It enables the administrator to create client and site templates, which essentially allocates resources for domains and clients. Plesk is designed to simplify daily routine management and administration of websites. That is why I chose Plesk over cPanel.
Plesk delivers time savings and eliminates redundancy. It reduces the need for multiple systems and spending on each. It creates more visibility into what teams are working on and gets projects done faster by thirty to forty percent.
The price is very competitive. It is very highly affordable by any size of organization.
Plesk provides cost saving and enables us to effectively manage all aspects of our server.
Plesk is very easy to use and has an intuitive user-friendly interface.
Plesk has a much more intuitive platform that allows for customization and scalability within an organization. It has the advantage when it comes to the ability to adapt to the current state of the company and grow with it organically.
I would rate Plesk a nine out of ten.
My main use case for Plesk is to host domains, email hosting, and websites. In my daily work, I have hosted many websites related to e-commerce websites, ERP websites, and day-to-day email solutions using Plesk for hosting domains, email, or websites.
Plesk offers excellent features including Plesk email security, Plesk backup manager, and Let's Encrypt SSL. Plesk has impacted our organization positively by allowing us to host multiple domains, and we can manage thousands of websites in a single control panel. Managing thousands of websites in a single control panel has helped our team by providing a centralized environment where we can host multiple websites securely and manage the backups as well.
Plesk provides all-in-one bundle solutions such as backup, email, email hosting, and domains.
Plesk's user interface must be improved. The performance is good, but it would be beneficial if there were an option for OpenLightSpeed or any LightSpeed web server for needed improvements in Plesk.
I have been using Plesk for the last six years.
Plesk is stable, but sometimes we face issues related to updates.
Plesk's scalability is good; however, sometimes users face issues specific to Windows servers.
Customer support is fantastic.
Positive
We previously used WHM, cPanel, and DirectAdmin, and we switched to Plesk because it provides affordable and reliable solutions.
I purchased Plesk through the AWS Marketplace, and we are also a Plesk partner.
Plesk has saved a lot of cost for us and for our employees as well in terms of return on investment.
My experience with pricing, setup cost, and licensing was fantastic as we are getting affordable partner pricing.
Plesk services are provided to many of our clients. I would rate Plesk overall a 10 out of 10. I chose this rating because we have been using Plesk for many years, and it has been providing reliable services and solutions. My advice to others looking into using Plesk is that Plesk is lightweight compared to cPanel, but you should still use at least two virtual CPUs and 4 GB RAM. While hosting WordPress, you should avoid cheap shared VPS plans because Plesk becomes slow and backups time out. Extensions such as Plesk Migrator and Plesk Email Security are excellent. We are a partner with Plesk, which represents our business relationship with this vendor in addition to being a customer.
My main use case for Plesk is for file management and to host my websites on traditional web servers.
A specific example of how I use Plesk for file management is when there was a requirement to host the websites on a traditional server. Since we cannot directly upload the files on the server, we used Plesk as a control panel and uploaded all the files there to host the website.
I didn't find much unique about my main use case for Plesk, but it is very convenient to use that interface.
The best features Plesk offers, in my opinion, include File Manager, SSL Management, email configuration, and DNS configuration. All of those are very handy and user-friendly in Plesk.
These features have helped me in my work by making tasks easier and saving time when configuring DNS right in Plesk. They are really good features.
Plesk has positively impacted my organization by being very convenient and saving us a lot of time. Previously we were using FTP file transfer to upload the files, which was very tedious, but with Plesk, it becomes very easy for us to upload files on the server. That is really convenient and time-saving for us, making it useful for the organization as well.
We save more than ten hours weekly using Plesk compared to the old FTP method.
Plesk could be improved by making the UI a little more friendly.
I have been using Plesk for around four years.
Plesk is stable in my experience.
Plesk handles growth and increased demand well.
I do not have any experience with Plesk's customer support team as we did not require their assistance.
Neutral
We did not use a different solution before. We used the traditional method of the FTP server.
Plesk is deployed in my organization on cloud infrastructure.
We use AWS as our cloud provider.
I see a return on investment with Plesk. The time saved every week is around at least 10 hours.
Plesk was purchased by the organization, so I do not exactly know how it was bought.
We did not evaluate other options before choosing Plesk.
Functionality and support in Plesk are very good, and I do not feel anything extra. It does what it is meant for, which is a really good thing.
My advice to others looking into using Plesk is to go with it. It is a really good product, and they can save time and of course money.
I would rate this product an 8 out of 10.
