Contentsquare Product Analytics
ContentsquareReviews from AWS customer
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Contentsquare super useful for page version comparison
What do you like best about the product?
In the company I'm working on, we did multiple changes over the years on our web pages. It is critical to understand how these changes are impacting our visitors. By using Cntentsquare, we are measuring the performance of these changes, how customers interact with each section and how we can improve in the next review.
What do you dislike about the product?
One of the things I would like to see is to have a bigger timeframe of stored data. Sometimes 4 months is enough to see how the visitor interacts with our page, but in other cases, I would like to see more in the past.
What problems is the product solving and how is that benefiting you?
- Mostly we use contentsquare to compare two versions of the same page and analyze how visitor interacted with the content sectons.
- I use also session replay to understand how the visitor interacted with the page
- I use also session replay to understand how the visitor interacted with the page
Excellent product
What do you like best about the product?
Details of statistics, client support, and platform efficiency. Everything needed to have a good product. Well done!
What do you dislike about the product?
Long to master, hence the importance of being accompanied.
What problems is the product solving and how is that benefiting you?
CXO
Best platform for user's experience analysis
What do you like best about the product?
Easy understanding of the platform and its utilization and speed support if needed.
What do you dislike about the product?
There is only 3 month of data history, which is not enough if you need to compare with the previous year in the same period.
What problems is the product solving and how is that benefiting you?
Heat area with the zone data that allows us to measure what interest the customer on our website and what have zero impact: the decision is quicker.
Geat tool
What do you like best about the product?
Good experience, the training period was great. The softwar is nice and simle to used. We can check again the support for found solution. the t
What do you dislike about the product?
Currently i can not comment this part. All it's fine for me
What problems is the product solving and how is that benefiting you?
At this date i don't have really see any problems with Contentsquare. I can't comment concerning the benefits because my analyses just stating.
Recommendations to others considering the product:
no comment
Very useful for analyzing our digital journeys
What do you like best about the product?
Very useful for analyzing the behavior of our clients and prospects on our digital journeys. I appreciate the tool's ergonomics and ease of use.
What do you dislike about the product?
nothing negative to report, a very good tool.
What problems is the product solving and how is that benefiting you?
the tool allows us to analyze the behavior of our clients and prospects on our digital journeys and to improve them
An essential tool in my user journey analyses.
What do you like best about the product?
Navigation routes & navigation data help me the most in my analyses.
What do you dislike about the product?
no data before 3 months, so you can't analyse and compare 1 year ago for example and you have to take some screenshots if you have an update of your website.
What problems is the product solving and how is that benefiting you?
Mostly navigation routes of different pages that allow me to make some update, for example to add some texts to increase the comprehension of the offer
superb platform
What do you like best about the product?
-data analysis
-precision
-the possibility of having videos on the customer journey
-precision
-the possibility of having videos on the customer journey
What do you dislike about the product?
certain subjects can sometimes be too broad
What problems is the product solving and how is that benefiting you?
Know exactly when the customer leaves our page and even sometimes why
Recommendations to others considering the product:
do not hesitate because we have the opportunity to attend several trainings that are all very constructive
ContentSquare is a musthave tool!
What do you like best about the product?
The platform is very user-friendly and a tool that allows users to gain interesting insights into their customers' behavior. Besides that, they offer courses to further learn how to use the platform and gain even more information by using the platform. Lastly, the customer service is excellent as they are always ready to help with issues and questions.
What do you dislike about the product?
There is so much you can learn by using the platform that you can't always get the most out of it because of the lack of time. If you take the time to learn how to work with the tool and set up your interface and dashboards, it will save you time in the long term. Sadly there aren't enough hours in a day to use ContentSquare as frequently as I would want to.
What problems is the product solving and how is that benefiting you?
I have discovered how banners are performing on our website, how to make mappings and learn about the customer journey. This helps us recognize what pages are causing visitors to bounce/exit. It's also easy to compare how pages are performing and much more.
Extremely useful and efficient service
What do you like best about the product?
The speed and versatility of the platform. The different ways to focus on the journeys and user experience of elements of your website.
Much more easy to use than competitors.
Much more easy to use than competitors.
What do you dislike about the product?
I wish I can select alternative DataViz sometimes when the sunburst graphic is not clear enough.
What problems is the product solving and how is that benefiting you?
CS is very useful to Highlight elements that need attention, to solve user issues, conversion issues. Lots of benefits for the product and design team, including saving time to see clearly the issues and tackle them.
Recommendations to others considering the product:
As a User Researcher, I see it as an extremely useful tool to access data easily and fast, and help to deliver early and often to your stakeholders.
Contentsquare review
What do you like best about the product?
1. The UI overall is very intuitive and easy to use.
2. I also like the features for tracking and analyzing user experience.
3. I like how it can be integrated into various other data sources.
2. I also like the features for tracking and analyzing user experience.
3. I like how it can be integrated into various other data sources.
What do you dislike about the product?
I would appreciate if the features can be more optmized and updated as per the needs of bussiness at a faster pace and for speedy customer support is needed.
What problems is the product solving and how is that benefiting you?
With Contentsquare, Creating workspaces or dashboards is so easy, fast and straightforward, which is one of the significant benefits of this product/company.
Recommendations to others considering the product:
Customer feedback sessions can be increased and a faster implementation done by the product development team would be very much appreciated!
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