Sold by: Contentsquare
Deployed on AWS
Understand multi-session journeys across your websites, apps, and other branded experiences to increase conversion and retention. See what drives the most ROI and customer lifetime value so you can double down on what is working.
4.6
Overview
Understand customer behavior across sessions on your websites, apps, and other branded experiences. Discover what drives conversions, increases retention, and maximizes ROI by identifying opportunities to enhance customer lifetime value and optimize journeys.
What you will get with Product Analytics A complete view of multi-session journeys across devices and touchpoints. Powerful mobile analytics for understanding user behavior within your mobile apps. AI-powered insights for quick and accurate data analysis without expertise. Tools to track and optimize metrics like engagement, conversions, and retention.
What you will be able to do Identify patterns that drive conversions and retention across sessions, diving into session replays and heatmaps for detailed context. Create and analyze audience segments to tailor experiences and boost customer satisfaction. Optimize complex digital journeys by uncovering where users drop off and finding opportunities to enhance engagement, conversion and retention. Track key web metrics like traffic, conversion rates, and campaign impact to maximize customer lifetime value.
For custom pricing, EULA, or a private contract, please contact sales@contentsquare.com . Please view the Contentsquare Addendum to AWS Marketplace here: https://contentsquare.com/legal/heap-inc-addendum-to/
Highlights
- User Segmentation: Understand distinct audience journeys end-to-end.
- Web Analytics: Track engagement and campaign performance easily.
- AI CoPilot: Get instant insights without data expertise.
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Contentsquare Product Analytics | Please contact Contentsquare Sales for more info on custom plans. | $200,000.00 |
Vendor refund policy
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
George P.
Intuitive and Insightful for Website Analytics
Reviewed on Dec 22, 2025
Review provided by G2
What do you like best about the product?
I find Contentsquare very easy to use; you don't need specialist training or knowledge, which is great. I use it for analyzing interactions with our website, and it helps me understand which components customers are engaging with, the scroll depth, and where they might be getting frustrated. I had a trial of their AI support tool, which I thought was impressive. The initial setup was simple, and the tool is pretty intuitive.
What do you dislike about the product?
When looking at engagement maps, I sometimes find clicking on one component alters my previous selections - which can be slightly frustrating
What problems is the product solving and how is that benefiting you?
Contentsquare helps me understand which components customers engage with and where they get frustrated, simplifying the analysis of website interactions.
Ozzy R.
Effortless to Use and Packed with Powerful Features
Reviewed on Dec 18, 2025
Review provided by G2
What do you like best about the product?
I like that Contentsquare is very easy to get up to speed on for beginners and is powerful for expert users. Its easy-to-use interface and visual tools simplify understanding user behavior, which is essential for new hires and new team members. For seasoned users, the advanced funnel and journey analysis, along with granular insights of our web pages, are very beneficial. I also appreciate the better features and better support compared to our previous tool, Crazy Egg. The initial setup was very easy, and the support team is keen to take new suggestions and continuously improve the product.
What do you dislike about the product?
I wished it worked better in the Firefox browser
What problems is the product solving and how is that benefiting you?
I use Contentsquare to see how visitors interact with our website. It makes it easy to identify areas that are difficult to use. The tool is beginner-friendly with an intuitive interface, yet offers advanced funnel analysis and detailed insights for expert users, enhancing our team's capabilities.
Telecommunications
Exceptionally Visual and Intuitive for Team Collaboration
Reviewed on Dec 17, 2025
Review provided by G2
What do you like best about the product?
how visual it is - it is very easy to understand site behavior and communicate that behavior to partner teams
What do you dislike about the product?
sometimes need to manually integrate some attributes like channel data (at least at time of interest - additional features may have been built since then to support this use case)
What problems is the product solving and how is that benefiting you?
to answer the question of is our merchandising working? what do we need to shuffle around or change to optimize for our conversion goals?
Sophie C.
Comprehensive Tool with Intuitive Dashboards, Room for AI Improvement
Reviewed on Dec 15, 2025
Review provided by G2
What do you like best about the product?
I love the benchmark feature in Contentsquare, as it lets me see how well I'm doing against my peers. Dashboards have become really easy to set up and share with colleagues, which is super handy. The impact quantification is amazing, especially with the right integration for personalizations and A/B tests. The text seen segmentation has been super useful for quick checks this year, even when tagging isn't fully implemented. Plus, everything is generally easy to use, comparing different periods is simple, and creating segments is very intuitive. Once you understand how a module works, it's pretty straightforward to dive deeper into any issues.
What do you dislike about the product?
I would love to see the benchmarking feature on all my properties. I would love if we could do multiple comparisons in a dashboard (e.g., look at different time frames and different segments). At the moment, I'm not finding the AI very helpful (but I really love the session replay recaps, these are a real time saver). I'm not a fan of the zoning module now that it's gone through a lot of changes. The auto-creation of screenshots is creating more screenshots than I need and the zoning panel on the right doesn't really add much (for me at least). It was so long ago, I'm not sure I remember everything. I do remember the learning curve was a bit steep at the beginning, but once you got a hang of it, it got easier.
What problems is the product solving and how is that benefiting you?
I find Contentsquare easier to use than GA4 for analyzing user journeys and identifying pain points. It provides fast impact quantification for A/B tests. The benchmarking, dashboards, and intuitive segmentation enhance performance insights and collaboration.
Hannah D.
Empowers Data-Driven Decisions with an Intuitive Dashboard
Reviewed on Dec 15, 2025
Review provided by G2
What do you like best about the product?
Contentsquare provides our team with the tools to make data-driven decisions for improving the customer experience across our website. The dashboard is intuitive and user-friendly, and the support we receive from Contentsquare is really helpful!
What do you dislike about the product?
Nothing! It meets all of our needs. However What would be beneficial is clearer updates when elements of the dashboard change.
What problems is the product solving and how is that benefiting you?
Using Contentsquare allows us to get genuine data-driven customer insights which enable us to make effective merchandising decisions.