Sold by: Contentsquare
Deployed on AWS
Understand multi-session journeys across your websites, apps, and other branded experiences to increase conversion and retention. See what drives the most ROI and customer lifetime value so you can double down on what is working.
4.6
Overview
Understand customer behavior across sessions on your websites, apps, and other branded experiences. Discover what drives conversions, increases retention, and maximizes ROI by identifying opportunities to enhance customer lifetime value and optimize journeys.
What you will get with Product Analytics A complete view of multi-session journeys across devices and touchpoints. Powerful mobile analytics for understanding user behavior within your mobile apps. AI-powered insights for quick and accurate data analysis without expertise. Tools to track and optimize metrics like engagement, conversions, and retention.
What you will be able to do Identify patterns that drive conversions and retention across sessions, diving into session replays and heatmaps for detailed context. Create and analyze audience segments to tailor experiences and boost customer satisfaction. Optimize complex digital journeys by uncovering where users drop off and finding opportunities to enhance engagement, conversion and retention. Track key web metrics like traffic, conversion rates, and campaign impact to maximize customer lifetime value.
For custom pricing, EULA, or a private contract, please contact sales@contentsquare.com . Please view the Contentsquare Addendum to AWS Marketplace here: https://contentsquare.com/legal/heap-inc-addendum-to/
Highlights
- User Segmentation: Understand distinct audience journeys end-to-end.
- Web Analytics: Track engagement and campaign performance easily.
- AI CoPilot: Get instant insights without data expertise.
Details
Sold by
Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
Contentsquare Product Analytics | Please contact Contentsquare Sales for more info on custom plans. | $200,000.00 |
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Custom pricing options
Request a private offer to receive a custom quote.
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Delivery details
Software as a Service (SaaS)
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Customer reviews
Jessica M.
Important insights to continuously optimize user journeys
Reviewed on Jun 02, 2026
Review provided by G2
What do you like best about the product?
Contentsquare allows us to precisely understand how users interact with the site. The insights obtained help us identify areas for improvement and continuously optimize journeys and conversion performance.
What do you dislike about the product?
The bugs we sometimes encounter with data that is reported incorrectly, for example
What problems is the product solving and how is that benefiting you?
Contentsquare allows us to precisely understand how visitors interact with our site and where they encounter difficulties. This information helps us prioritize our optimizations, streamline customer journeys, and improve our conversion performance while offering a better user experience.
Luxury Goods & Jewelry
Session Replay and Zoning Analysis Make CS Essential
Reviewed on May 19, 2026
Review provided by G2
What do you like best about the product?
Session replay and zoning analysis are the reasons I’m using CS in my work
What do you dislike about the product?
Nothing specially, maybe the frustration scoring that’s few time « inaccurate »
What problems is the product solving and how is that benefiting you?
Actually seeing visually the path of users on websites
Transportation/Trucking/Railroad
Simplistic AI View, Impressive Time Saver
Reviewed on May 19, 2026
Review provided by G2
What do you like best about the product?
I love the simplicity of Contentsquare and the way the AI view allows me to save time analyzing data. The AI view helps me to more easily identify areas ignored by visitors, which is particularly useful for understanding a high bounce rate. The initial installation of Contentsquare was also easy, which made the integration very smooth.
What do you dislike about the product?
Some filters could be more intuitive, particularly the segmentation by device.
What problems is the product solving and how is that benefiting you?
Contentsquare resolves friction and saves me time by offering an AI view that helps me delve into data and identify areas ignored by visitors, such as those with a high bounce rate.
Melusi K.
ContentSquare Makes Customer Insights Fast and Actionable
Reviewed on May 18, 2026
Review provided by G2
What do you like best about the product?
ContentSquare helps us make informed decisions by pinpointing customer issues and frustrations. What used to take hours on end is now readily available at our disposal.
What do you dislike about the product?
The time it takes to get support, unless I reach out to an account manager, can take ages. This really needs to be looked at.
What problems is the product solving and how is that benefiting you?
We used to spend a lot of time implementing changes that weren’t important to the customer, or that ended up taking us in the wrong direction. ContentSquare has helped us better understand the customer journey, identify where customers get frustrated, and focus our efforts on improving those areas.
David W.
CSQ DXA Turns Complex Behavioural Data Into Clear, Collaborative Insights
Reviewed on May 06, 2026
Review provided by G2
What do you like best about the product?
CSQ DXA consistently excels at turning complex behavioural data into clear, intuitive insights that resonate well beyond analytics specialists. The platform bridges the gap between raw data and real understanding, enabling stakeholders across product, UX, CRO, content and leadership to quickly see what customers are doing, where they struggle, and why it matters.
Its visual nature makes insight discovery fast and collaborative, significantly reducing the time previously spent translating analytics into something tangible for wider teams.
Its visual nature makes insight discovery fast and collaborative, significantly reducing the time previously spent translating analytics into something tangible for wider teams.
What do you dislike about the product?
Mappings can sometimes be a drag, but AI has begun to make this easier.
What problems is the product solving and how is that benefiting you?
Across our optimisation and demand‑shaping use cases, DXA has been particularly powerful in:
Identifying friction points and hesitation signals within key journeys
Providing evidence to prioritise experiments more confidently
Supporting post‑test analysis with richer behavioural context, not just outcome metrics
This has directly supported a more mature, insight‑led CRO approach—moving conversations away from opinions and assumptions and firmly onto customer evidence.
Identifying friction points and hesitation signals within key journeys
Providing evidence to prioritise experiments more confidently
Supporting post‑test analysis with richer behavioural context, not just outcome metrics
This has directly supported a more mature, insight‑led CRO approach—moving conversations away from opinions and assumptions and firmly onto customer evidence.