Sold by: ContentsquareÂ
Deployed on AWS
Understand multi-session journeys across your websites, apps, and other branded experiences to increase conversion and retention. See what drives the most ROI and customer lifetime value so you can double down on what is working.
Overview
Understand customer behavior across sessions on your websites, apps, and other branded experiences. Discover what drives conversions, increases retention, and maximizes ROI by identifying opportunities to enhance customer lifetime value and optimize journeys.
What you will get with Product Analytics A complete view of multi-session journeys across devices and touchpoints. Powerful mobile analytics for understanding user behavior within your mobile apps. AI-powered insights for quick and accurate data analysis without expertise. Tools to track and optimize metrics like engagement, conversions, and retention.
What you will be able to do Identify patterns that drive conversions and retention across sessions, diving into session replays and heatmaps for detailed context. Create and analyze audience segments to tailor experiences and boost customer satisfaction. Optimize complex digital journeys by uncovering where users drop off and finding opportunities to enhance engagement, conversion and retention. Track key web metrics like traffic, conversion rates, and campaign impact to maximize customer lifetime value.
For custom pricing, EULA, or a private contract, please contact sales@contentsquare.com . Please view the Contentsquare Addendum to AWS Marketplace here: https://contentsquare.com/legal/heap-inc-addendum-to/Â
Highlights
- User Segmentation: Understand distinct audience journeys end-to-end.
- Web Analytics: Track engagement and campaign performance easily.
- AI CoPilot: Get instant insights without data expertise.
Details
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Delivery method
Deployed on AWS
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Features and programs
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Contentsquare Product Analytics | Please contact Contentsquare Sales for more info on custom plans. | $200,000.00 |
Vendor refund policy
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
0 ratings
0 AWS reviews
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473 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Piero M.
Effortless Data Analysis with Stellar Support
Reviewed on Nov 14, 2025
Review provided by G2
What do you like best about the product?
I appreciate how Contentsquare allows me to effortlessly track user behavior and analyze digital data without the need for complex instrumentation. This capability has been invaluable for measuring engagement metrics across our tools, crucial for our market analysis and business solution development. The feature set available, especially for analyzing traffic, conversions, and funnels, enables me to glean insights effectively, helping in the formulation of data-driven strategies. Moreover, I admire their responsive customer service team, which is always ready to assist and make my experience frictionless. The setup process was straightforward and did not present any hurdles, which was a huge time saver. Additionally, I think highly of the overall ability of Contentsquare to seamlessly integrate complex data analyses into my workflows, making it a sophisticated tool that is surprisingly easy to use.
What do you dislike about the product?
I would appreciate it if Contentsquare cached the latest URL upon logging out of a session. When I'm creating reports and the session logs me out, logging back in doesn't return me to the report I was working on. This disrupts my workflow and can be frustrating when I need to re-navigate to the specific work I was doing.
What problems is the product solving and how is that benefiting you?
I use Contentsquare to analyze digital data, track traffic, and develop business solutions. It simplifies user behavior tracking without complex instrumentation, which is invaluable for measuring engagement metrics.
Edoardo L.
Outstanding Insights and Customer Journey Optimization
Reviewed on Nov 13, 2025
Review provided by G2
What do you like best about the product?
Contentsquare is outstanding in offering a comprehensive information concerning the digital experience for customers and other stakeholders
The program captures the voice of customers to help us analyze their sentiments or concerns
The concept of behavioral analysis is something that Contentsquare has aggressively promoted and we tend to get the right customer journey
We have encountered the significant impact concerning AI powered insights, which equips our stakeholders with appropriate information
We optimize our engagement with clients, creating a highly effective working strategy
The program captures the voice of customers to help us analyze their sentiments or concerns
The concept of behavioral analysis is something that Contentsquare has aggressively promoted and we tend to get the right customer journey
We have encountered the significant impact concerning AI powered insights, which equips our stakeholders with appropriate information
We optimize our engagement with clients, creating a highly effective working strategy
What do you dislike about the product?
Contentsquare has a price that is slightly higher and overwhelming
The implementation part from Contentsquare is time consuming
The implementation part from Contentsquare is time consuming
What problems is the product solving and how is that benefiting you?
The most practical way to get customers experience with our digital marketing or engagement is from the use of Contentsquare
The program gives us an overview of digital behavior that clients have, from the interactions they get with our channels to their communications
We have created lasting interactions with all stakeholders through the guidance of Contentsquare
The process of monitoring our interactions with clients has made us set proactive measures to enhance our performance
The diverse optimization of content is something valuable we have highly experienced
The program gives us an overview of digital behavior that clients have, from the interactions they get with our channels to their communications
We have created lasting interactions with all stakeholders through the guidance of Contentsquare
The process of monitoring our interactions with clients has made us set proactive measures to enhance our performance
The diverse optimization of content is something valuable we have highly experienced
Gambling & Casinos
ContentSquare Empowers Fast Insights and Easy Analysis
Reviewed on Nov 10, 2025
Review provided by G2
What do you like best about the product?
ContentSquare helps us quickly discover pain points and better understanding the customer flows on the website, while also providing recommendations and opportunities for improvements. I especially enjoy using the AI Sense feature and the CS live web browser extension that facilitates running analyses for users who aren't tool experts or data analysts by profession.
It is also easy to connect to other tech providers such as issue reporting-, internal communications- and A/B-testing tools.
It is also easy to connect to other tech providers such as issue reporting-, internal communications- and A/B-testing tools.
What do you dislike about the product?
Requires quite an extensive implementation if you want to track additional data. We also discovered that URLs are treated differently from our other web analytics tool which made data validation and page mappings a bit of a challenge.
Mappings are useful but needs well structured page naming/URLs as the foundation, the tools for maintaining updated mappings are limited if the URLs are complex. In addition, sometimes we lack the ability to use User journeys on individual URLs.
Understanding zonings and the history of a page can be difficult there are a lot of updates during the analysis period.
Mappings are useful but needs well structured page naming/URLs as the foundation, the tools for maintaining updated mappings are limited if the URLs are complex. In addition, sometimes we lack the ability to use User journeys on individual URLs.
Understanding zonings and the history of a page can be difficult there are a lot of updates during the analysis period.
What problems is the product solving and how is that benefiting you?
ContentSquare helps us validate website releases, discover potential issues and threats what could impact website conversion. The use of AI speeds up the process of discovery work and frees up valuable man hours to focus on crucial business tasks rather than endlessly watching screen recordings.
Heather K.
Intuitive and Time-Saving Analytics with Contentsquare
Reviewed on Nov 07, 2025
Review provided by G2
What do you like best about the product?
I love how easy Contentsquare is to use. The platform's intuitive nature makes it simple to navigate, which enhances user experience significantly. I particularly enjoy the auto-capture feature, a part of Heap that Contentsquare acquired. This feature is incredibly useful as it allows us to define custom events without developer intervention, saving us a lot of time and streamlining our processes. Additionally, Contentsquare helps us comprehend the behavior and experiences of users on our websites and mobile applications, offering valuable insights that improve our digital strategies. Everything about Contentsquare, including the support, has been excellent.
What do you dislike about the product?
There are a lot of features, which can make it overwhelming, but also a very powerful tool.
What problems is the product solving and how is that benefiting you?
I use Contentsquare to understand user experiences and behaviors on digital platforms. Its intuitive interface and auto-capture feature eliminate developer dependency, saving us time.
Oscar B.
Comprehensive Analytics and AI Insights That Drive Results
Reviewed on Nov 07, 2025
Review provided by G2
What do you like best about the product?
Contentsquare is a holistic approach that captures all aspects of full content journey across apps, mobile web, devises and sessions, giving analytical insights
The program allows sessions replays, which makes us understand more about what content we want to share with the customers
Contentsquare has AI module that provides us with recommendations and insights that we need to use, to optimize our marketing
The program has enabled visual dashboards or journeys, something that gives us easy accessibility across different markets
We have seen valuable conversion, where market trends and behaviors translate to business sales and customer retention
We significantly build up our reputation through the use of Contentsquare, and it allows us to have solid integration with multiple platforms and data governance tools
The program allows sessions replays, which makes us understand more about what content we want to share with the customers
Contentsquare has AI module that provides us with recommendations and insights that we need to use, to optimize our marketing
The program has enabled visual dashboards or journeys, something that gives us easy accessibility across different markets
We have seen valuable conversion, where market trends and behaviors translate to business sales and customer retention
We significantly build up our reputation through the use of Contentsquare, and it allows us to have solid integration with multiple platforms and data governance tools
What do you dislike about the product?
Contentsquare pricing is significantly overwhelming, largely for small enterprises who lack adequate advertising budgets
The app offers robust features, but there is complexity in learning about them, and this takes longer than expected
The app offers robust features, but there is complexity in learning about them, and this takes longer than expected
What problems is the product solving and how is that benefiting you?
Contentsquare has facilitated the management of digital journeys in our company, something that helps us to replay content sessions, analyze the market trends and behaviors oversee the company development process
The app allows multiple analytical options to evaluate one device or session, and this keeps track of the marketing plans a company deploys
The app ensures that we bridge the market behaviors to resourceful results and this translates to better sales
The program equips non technical employees or stakeholders with information or visual insights concerning our marketing journey
We use Contentsquare to combine quantitative and qualitative data to ensure we obtain a higher insight that is more actionable
The app allows multiple analytical options to evaluate one device or session, and this keeps track of the marketing plans a company deploys
The app ensures that we bridge the market behaviors to resourceful results and this translates to better sales
The program equips non technical employees or stakeholders with information or visual insights concerning our marketing journey
We use Contentsquare to combine quantitative and qualitative data to ensure we obtain a higher insight that is more actionable