Sold by: Contentsquare
Deployed on AWS
Understand multi-session journeys across your websites, apps, and other branded experiences to increase conversion and retention. See what drives the most ROI and customer lifetime value so you can double down on what is working.
4.6
Overview
Understand customer behavior across sessions on your websites, apps, and other branded experiences. Discover what drives conversions, increases retention, and maximizes ROI by identifying opportunities to enhance customer lifetime value and optimize journeys.
What you will get with Product Analytics A complete view of multi-session journeys across devices and touchpoints. Powerful mobile analytics for understanding user behavior within your mobile apps. AI-powered insights for quick and accurate data analysis without expertise. Tools to track and optimize metrics like engagement, conversions, and retention.
What you will be able to do Identify patterns that drive conversions and retention across sessions, diving into session replays and heatmaps for detailed context. Create and analyze audience segments to tailor experiences and boost customer satisfaction. Optimize complex digital journeys by uncovering where users drop off and finding opportunities to enhance engagement, conversion and retention. Track key web metrics like traffic, conversion rates, and campaign impact to maximize customer lifetime value.
For custom pricing, EULA, or a private contract, please contact sales@contentsquare.com . Please view the Contentsquare Addendum to AWS Marketplace here: https://contentsquare.com/legal/heap-inc-addendum-to/
Highlights
- User Segmentation: Understand distinct audience journeys end-to-end.
- Web Analytics: Track engagement and campaign performance easily.
- AI CoPilot: Get instant insights without data expertise.
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Contentsquare Product Analytics | Please contact Contentsquare Sales for more info on custom plans. | $200,000.00 |
Vendor refund policy
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Retail
AI-Powered Insights That Speed Up Action
Reviewed on Mar 23, 2026
Review provided by G2
What do you like best about the product?
The AI feature makes it quick and easy to access insights, helping me turn actions into insights at a much faster rate. The ability to value up an opportunity is also a game changer when it comes to prioritisation.
What do you dislike about the product?
I would love to be able to plug it into Copilot or an AI assistant tool to help combine it with other internal datasets.
What problems is the product solving and how is that benefiting you?
It makes it much easier to explore journeys and understand the “why” behind each data point.
Telecommunications
Unlocks Powerful Analysis with Zoning and Session Replays
Reviewed on Mar 18, 2026
Review provided by G2
What do you like best about the product?
The tool helps us to unlock a whole new set of types of analysis! Through the use of zoning analysis we have managed to prove use cases for optimisations an through session replays we’ve been able to help identify bugs in journeys to help getting them resolved sooner!
What do you dislike about the product?
Nothing it’s a great tool and has helped us so much
What problems is the product solving and how is that benefiting you?
It’s helping us to support and provide further insights to analysis we do and previously were unable to verify
Bradley R.
Efficient, User-Friendly, But Setup Needs Refining
Reviewed on Mar 18, 2026
Review provided by G2
What do you like best about the product?
I like how easy it is to start using Contentsquare and get visually digestible results. This makes my weekly analysis of site performance much simpler, especially after making changes. I appreciate getting quite an easy analysis that is visually appealing to share, which means my analysis takes far less time to carry out and less time to put into a format to present to stakeholders. The initial setup was very easy as a team was helping us.
What do you dislike about the product?
The mappings are quite fiddly to set up
What problems is the product solving and how is that benefiting you?
Contentsquare offers easy and visually appealing analysis. It saves me time on analysis and presentation to stakeholders.
Jono D.
Streamlined Customer Experience Management with Exceptional Support
Reviewed on Mar 18, 2026
Review provided by G2
What do you like best about the product?
I really like the opportunity to Contentsquare data via Microsoft Copilot - it's a game changer that reduces the number of different platforms we need to use for reporting. With CSQ MCP and Microsoft Copilot, out team can create a simple prompt and pull data directly without ever leaving the platform, which is usually very time consuming. This integration will help us streamline reporting, save significant amount of time and focus more on strategic work that has real impact. The initial ContentSquare setup was extremely straight forward, between the customer success manager and the technical support teams, we were able to get it all setup with minimal interuption to BAU.
What do you dislike about the product?
Nothing comes to mind.
What problems is the product solving and how is that benefiting you?
I use Contentsquare to manage customer experience, proactively ensuring checkout journeys are smooth. It helps uncover UX blind spots and solves issues quickly through integrations with tools like Jira, streamlining reporting and freeing up time for strategic tasks.
Jonathan D.
Intuitive Analytics, Seamless AI Integration
Reviewed on Mar 18, 2026
Review provided by G2
What do you like best about the product?
I love the new products Contentsquare is releasing, like SENSE, where they're integrating AI. I'm particularly excited about connecting our Microsoft Copilot agent using their MCP server to query data without leaving the Microsoft Teams interface. The setup was very easy, as the support team at Contentsquare walked us through everything, from page mappings to the technical tagging side. Additionally, I really enjoy interacting with our customer success manager, which has been a great experience for us.
What do you dislike about the product?
Sometimes if you get the wrong customer success manager, it can be a pain point.
What problems is the product solving and how is that benefiting you?
I use Contentsquare to analyze user journeys and identify disruptions, it's invaluable for seeing how customers experience our site. It also integrates AI, reducing inefficiencies by letting us query data directly from Microsoft Teams, saving us time and resources for strategic work.