Overview

Product video
Mixpanel is a digital analytics platform that allows anyone to get answers from their customer and business data in seconds. It offers powerful real time charts and visualizations of how people interact with your digital products and company. With insights into behaviors like conversion and retention, teams can collaborate more effectively and make informed decisions. Regardless of technical expertise, builders can double down on what is working, cut what is not, and spend more time on their best ideas with Mixpanel.
Highlights
- Seamlessly analyze trusted data from Amazon Redshift in Mixpanel. With Mirror Mode, Mixpanel data automatically syncs with your warehouse by accurately reflecting all changes, including additions, updates, or deletions. Whether it is CRM, billing, marketing, or support data, if it is in your warehouse, it can be easily analyzed alongside product interactions in Mixpanel.
- Save time and enable better decision making with an intuitive interface to ask complex questions of your data without writing any SQL.
- Discover end to end insight into user behavior by connecting product, marketing, and revenue data for holistic analysis. Accelerate alignment by making it easy to anchor team conversations with data.
Details
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Features and programs
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Pricing
Dimension | Description | Cost/12 months |
---|---|---|
Mixpanel Enterprise Event Plan | Enterprise Plan w/ up to 60 Million Annual Events -Private Offer Only | $80,000.00 |
Mixpanel Enterprise MTU Plan | Enterprise MTU Plan - Private Offer Only | $80,000.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Cost/unit |
---|---|
Overage Per Contract | $0.01 |
Vendor refund policy
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
mixpanel.com/get-support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Mixpanel review from a Product Designer POV
What I like best:
- The product is well-designed/has appealing UI, which increases my willingness to use it
- I like the way the main report types are broken down (insights, funnels, flow reports, retention reports), this is intuitive
- Building my own dashboard is intuitive, I like that I can tweak the layout and include descriptions
- Mixpanel was my first analytics tool that I used, and for my use case (answering specific UX questions, not only looking at generic metrics) I would've needed extensive walk-throughs/tutorials to learn my way around the product. I found this lacking from official support (at the time I was looking into this, about a year ago), also had a hard time finding anything from 3rd-party resources. In the end I bridged the gap via ChatGPT but that was less than ideal and would've preferred following a curriculum or similar created by/for Mixpanel
- Related to the above, I find expert features completely inaccessible to a beginner (eg setting up a cohort), there are minimal explanations in-product
- I work for an established product that's been relying on various tracking setups for years, as a result we have many events set up and not all of them are live. We have a separate Notion documentation to keep track of what is what but this is often out-of-date. I wish there was an easier way to access this info inside Mixpanel (which events/attributes do what, which are live etc)
- I recently tried the replays feature but unfortunately it didn't work as expected with our mobile app