Mixpanel
MixpanelReviews from AWS customer
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Mixpanel review from a Product Designer POV
What do you like best about the product?
Context: I'm an in-house product designer that uses Mixpanel for work.
What I like best:
- The product is well-designed/has appealing UI, which increases my willingness to use it
- I like the way the main report types are broken down (insights, funnels, flow reports, retention reports), this is intuitive
- Building my own dashboard is intuitive, I like that I can tweak the layout and include descriptions
What I like best:
- The product is well-designed/has appealing UI, which increases my willingness to use it
- I like the way the main report types are broken down (insights, funnels, flow reports, retention reports), this is intuitive
- Building my own dashboard is intuitive, I like that I can tweak the layout and include descriptions
What do you dislike about the product?
What I dislike:
- Mixpanel was my first analytics tool that I used, and for my use case (answering specific UX questions, not only looking at generic metrics) I would've needed extensive walk-throughs/tutorials to learn my way around the product. I found this lacking from official support (at the time I was looking into this, about a year ago), also had a hard time finding anything from 3rd-party resources. In the end I bridged the gap via ChatGPT but that was less than ideal and would've preferred following a curriculum or similar created by/for Mixpanel
- Related to the above, I find expert features completely inaccessible to a beginner (eg setting up a cohort), there are minimal explanations in-product
- I work for an established product that's been relying on various tracking setups for years, as a result we have many events set up and not all of them are live. We have a separate Notion documentation to keep track of what is what but this is often out-of-date. I wish there was an easier way to access this info inside Mixpanel (which events/attributes do what, which are live etc)
- I recently tried the replays feature but unfortunately it didn't work as expected with our mobile app
- Mixpanel was my first analytics tool that I used, and for my use case (answering specific UX questions, not only looking at generic metrics) I would've needed extensive walk-throughs/tutorials to learn my way around the product. I found this lacking from official support (at the time I was looking into this, about a year ago), also had a hard time finding anything from 3rd-party resources. In the end I bridged the gap via ChatGPT but that was less than ideal and would've preferred following a curriculum or similar created by/for Mixpanel
- Related to the above, I find expert features completely inaccessible to a beginner (eg setting up a cohort), there are minimal explanations in-product
- I work for an established product that's been relying on various tracking setups for years, as a result we have many events set up and not all of them are live. We have a separate Notion documentation to keep track of what is what but this is often out-of-date. I wish there was an easier way to access this info inside Mixpanel (which events/attributes do what, which are live etc)
- I recently tried the replays feature but unfortunately it didn't work as expected with our mobile app
What problems is the product solving and how is that benefiting you?
I monitor the user behavior on existing features and spot opportunities for improvements/new features.
Great analytics tool for commercial decision making
What do you like best about the product?
Mixpanel has greatly helped us to optimize the commercial performance of our apps. Mixpanel has democratized data in our teams. Through self-service dashboarding we are able to control our full-funnel performance on a hourly basis. Next to that, it allowed us to bring experimenation and testing to another level, through deeper understanding of our user behaviors between test groups.
What do you dislike about the product?
Honestly, not much. It's the strongest analytics tool I know.
What problems is the product solving and how is that benefiting you?
User analytics and commercial analytics. One-stop-shop for all user insight related questions we have.
Great for cohort analysis
What do you like best about the product?
Mixpanel is a highly reliable analytics platform that has been invaluable for our business. Its cohort analysis capabilities stand out, making it easy to track user behavior, retention, and engagement with precision. The platform is user-friendly, enabling self-service analytics for both product and business teams without heavy reliance on engineering support. Overall, it’s an excellent tool for teams looking to make data-driven decisions quickly and effectively.
What do you dislike about the product?
Can become even more easy to use by decluttering the home screen, and using industry standard terminologies for features.
What problems is the product solving and how is that benefiting you?
Complicated cohort analytics, ad-hoc requirements for strategic business decisions and live sports analysis.
Makes my work so much easier
What do you like best about the product?
The ease of use, after the overhaul it makes it better and simpler to use. To get the right information instantly just massively helps in my role in Customer Support.
What do you dislike about the product?
I haven't been across anything yet that I dislike but if I will surely I would point it out
What problems is the product solving and how is that benefiting you?
Getting the correct and precise information with such depth makes my day to day work much simpler and better.
The insights from data collected are very useful and helps us in decision making
What do you like best about the product?
The data points that can be collected and tracked and viewed
What do you dislike about the product?
A bit wide and complicated when learning for a start
What problems is the product solving and how is that benefiting you?
Learning how users use our apps
Mixpanel at Uber
What do you like best about the product?
We appreciate Mixpanel's intuitive UI. Because of it we're able to easily build relevant dashboards regarding our experiements and projects. It's become the goto tool for analysis and monitoring over things like grafana where we write queries.
What do you dislike about the product?
At Uber, we have to add mapping so our native events are ingested correctly into Mixpanel. This adds an additional step in our pipeline that we have to teach every new engineer. If mixpanel more integrated more "natively" into our stack or if we were able to abstract this layer I think folks on different teams would be much open to using it for their projects.
What problems is the product solving and how is that benefiting you?
Mixpanel’s been super helpful for understanding how people actually use our product. I like that it tracks events instead of just page views, so we can see things like feature adoption and where users drop off in a funnel. The dashboards are clean, and once you get the hang of it, slicing data into cohorts is really handy.
easy to use in the day to day
What do you like best about the product?
Very simple and easy to use. Anyone can understand. Fits all.
What do you dislike about the product?
Integrate Data Warehouse pricing and how to implement it. The platform is less flexible with graph creation.
What problems is the product solving and how is that benefiting you?
Mixpanel help to track how my users are ineracrt with my product
The source of truth for every product owner
What do you like best about the product?
Analyze how customers use my app and drill down cohorts
What do you dislike about the product?
Takes time to analyze and you need to be at least a bit technical
What problems is the product solving and how is that benefiting you?
Kowing who and how custoers uses the app, frictions, preferences etc.
Mixpanel is a very helpful tool in my day to day job.
What do you like best about the product?
Mixpanel provides very detailed insight into user behavior. I can identify the customer's mobile device make and model, phone number, and movement in the Greenlight app. Extremely helpful in identifying which user processed a funding transfer, and updated features in-app.
What do you dislike about the product?
The user's mobile device is listed as mobile device codes types a.k.a. machine ids (e.g. `iPhone1,1`, `Watch1,1`, SM-S928U, etc.). Instead of including the iPhone as iPhone 15, 3: iPhone 14 Pro Max or SM-S928U: Galaxy S24 Ultra.
What problems is the product solving and how is that benefiting you?
Confirming if the Primary Accountholder processed funds from the Funding Source or Greenlight Wallet or Child's Wallet or if the child user or Authorized Approver moved the funds. Make and model of the mobile device the user is using to access the Greenlight app or features. Declined ability to add a funding source to the Greenlight account in-app.
A treasure trove of insights
What do you like best about the product?
The tool is super flexible. You can achieve just about anything you can imagine and present it is a simple and compelling format.
What do you dislike about the product?
If I haven't been so active for a while I can forget how to do simple things — but that is mostly on me.
What problems is the product solving and how is that benefiting you?
Understanding user interactions with our product.
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