Our primary use case is to secure our endpoints and servers via Managed Detection. We secure them using XDA and Trend Micro’s SOC. We secure it based on behavior so that we have someone to respond if there are unusual issues with PCs, even on weekends and holidays when we’re not onsite, and then they inform us. That’s why we chose Trend Vision One.
We have it deployed on all of our PCs, both Windows and Linux laptops.
The security coverage is very important for my company's network. It is a requirement under the NIS2 directive, which is now coming into effect in the EU. The coverage is also important for us because we operate 24/7, but our IT staff is not available around the clock. To fill this gap, we opted for Trend Micro’s XDR solution. Trend Micro’s SOC team can respond even when no one from our team is available.
They also make sure we are properly notified because if an email comes in at 3 AM on a Sunday, no one will read it but if Trend Micro's SOC team calls, someone will check immediately. That’s why we chose this solution.
The security coverage is also particularly important for us because, as a hospital running 24/7, we must ensure the security of patient data and maintain the IT infrastructure's operational capability. If our systems go down, it could directly impact patient treatment. Around 10 years ago, before we had Trend Micro, we experienced an attack and our IT systems were down for an entire week. That was incredibly difficult.
With increasing digitalization and more medical processes relying on computers, doctors need easy access to X-rays, prior medical examinations, and other records. Since all of this data is stored digitally, solutions like Trend Vision One become even more essential. Availability must be guaranteed, and we cannot afford a situation where a system gets attacked and taken down. That’s why it is crucial for us to have this protection in place.
The biggest security challenges in my organization are:
Preventing unauthorized external access.
Reducing the risk of employees unknowingly giving attackers access to the network due to inexperience.
That’s why we use these solutions, in combination with Apex One and Deep Security, to prevent such incidents. If a user mistakenly clicks on something they shouldn’t, the system can respond immediately and prevent damage before it occurs.