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    TrendAI Vision One™ (PAYG)

    Stop threats before they strike with TrendAI Vision One™ - the AI-powered enterprise cybersecurity platform built to predict, prevent, and respond to threats across AWS, hybrid, and multi-cloud environments. Gain unified visibility, streamline cloud risk management, accelerate cloud investigations, and empower your security teams with proactive, layered protection that works at cloud speed. Proactive security starts here.

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    4.3
    103 ratings
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    25 AWS reviews
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    78 external reviews
    External reviews are from PeerSpot .

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    Reviews (103)
    reviewer2649927

    Unified security console has simplified endpoint protection and improved user awareness

    Reviewed on Sep 23, 2026
    Review provided by PeerSpot

    What is our primary use case?

    TrendAI Vision One is used primarily in endpoint security, email security, mobile security, cyber risk exposure management, and XDR.

    For mobile security, TrendAI Vision One is used for mobile threat detection as an MTD solution, and it allows enrollment of both BYOD devices and company-owned devices while providing protection for mobile devices. The solution supports Android, iOS, and similar platforms.

    My main use case for TrendAI Vision One is endpoint security, and I am also familiar with mobile security. TrendAI Vision One functions as a full-fledged next-generational antivirus solution for users, and it prevents malware, viruses, and similar threats. The solution has many machine learning features as well.

    What is most valuable?

    The best feature in my experience with TrendAI Vision One is that when implementing endpoint security and email security for an organization, there is no need to use multiple consoles. With TrendAI Vision One, a single console provides access to all these solutions, making it a comprehensive platform that includes all of the solutions. This consolidated approach is the main usefulness for users.

    TrendAI Vision One can integrate with third-party solutions as well. Regarding usability, I credit TrendAI Vision One since it uses a credit-based model. Additionally, the licensing for TrendAI Vision One is very flexible for users and organizations.

    TrendAI Vision One is a full-fledged platform for combining multiple solutions, making it easy for administrators to navigate and configure the console. It provides comprehensive security for devices and users, and the flexible licensing is very useful for organizations.

    Regarding the platform's ability to provide centralized visibility and management across protection layers, the centralized visibility is really helpful for administrators to configure settings without having to navigate multiple consoles. This streamlines issue resolution and ensures that protection is covered from multiple aspects within the same console.

    TrendAI Vision One has helped consolidate the use of security vendors and reduced silos significantly.

    What needs improvement?

    TrendAI Vision One has recently added updates and new features, which can be a bit confusing. However, those features are helpful but not organized clearly. When an administrator logs into the console, it can be difficult to find some features because of the organization.

    Regarding documentation improvements for TrendAI Vision One, it would be easier with the TrendAI companion. Most of the documentation and answers can be found, but it would be helpful if the company could provide more data sheets or whitepapers as well as configuration support.

    Additional improvements needed for TrendAI Vision One include issues where the console sometimes indicates that services are not available. I believe these issues are being improved, but they do not constantly display as expected.

    For how long have I used the solution?

    I have been using TrendAI Vision One for more than one and a half years.

    What other advice do I have?

    TrendAI Vision One provides more security for users regarding detections and security incidents, such as warnings on unsecured websites and detecting viruses. The solution has really reduced the number of detections over time while providing full protection for users.

    The top security challenge in the industry is user awareness since users are often unaware of the dangers posed by certain applications and websites. TrendAI Vision One helps address this issue by providing user awareness training, such as phishing campaigns that inform users to avoid threats.

    My main advice for others considering TrendAI Vision One is that it provides both basic and advanced protection for every user, while the licensing is very flexible compared to other solutions. With TrendAI Vision One, most features are included in basic licensing, unlike other solutions that require payment for simple features.

    TrendAI Vision One is a great solution for users requiring advanced protection. Over the past 20 years, it has provided as many features as possible for every user, so I can confidently recommend it for organizations. I would rate this solution an 8 out of 10.

    YFT

    Centralized threat visibility has improved response times and simplifies incident investigations

    Reviewed on Sep 23, 2026
    Review provided by PeerSpot

    What is our primary use case?

    The main use case for TrendAI Vision One in my organization is that we manage client assets such as endpoints, servers, and email.

    What is most valuable?

    TrendAI Vision One has positively impacted my organization. TrendAI Vision One has helped us reduce the time to detect and respond to threats, as with the correlation of events across various security layers, I benefit from a complete view of incidents from a single platform without the need to jump around.

    The investigation and alert prioritization tools expedite analysis significantly, automating many detection and containment tasks even before the analyst reviews the event viewer.

    What needs improvement?

    I think there are quite a few things that could improve TrendAI Vision One. The console or the graphical interface of the console is a bit complex, with several sections for each module where information is spread out among them and some is repeated across sections. Console updates change the layout of sections and modules significantly, without any notice or alert informing me of these changes. The APIs section is also a bit confusing, as I understand there is a general API, but then each module has its own, and it is not very well explained when to use one or the other.

    Vendor support can feel random; depending on who you get, resolving an incident can be easy or very difficult. Some support members do not have sufficient knowledge about the platform or the relevant concepts, and response times can be very variable—sometimes they can respond the next day or it can take a week. If it is a serious incident, you might be stuck for the entire week. Report generation is a bit basic; the reports are simple and I cannot customize them effectively. Licensing is also confusing because we seem to have the same license duplicated with similar functionality for different teams, which is not clearly reflected.

    At the Endpoint Security level, the agents being used in TrendAI Vision One have several problems; we frequently encounter incidents where the agent consumes resources uncontrollably. Many servers or endpoints can manage this easily, but some have limited resources and processing power. It often interferes with the company's internal processes, creating delays, communication issues, and data loss, forcing us to disable modules on machines. Furthermore, support for different operating systems is limited; many clients use devices with older, unsupported operating systems, resulting in fewer modules being available.

    At the Cloud level, I also experience several issues with Cloud Email Gateway Protection in TrendAI Vision One, such as problems with DKIM validation where the platform often fails to provide clear information on whether the cause is a poorly made signature or DNS resolution failures; sometimes the header indicates the absence of a DKIM signature when there actually is one. Additionally, the API for Cloud Email Gateway Protection has limitations, such as a 72-hour log retrieval limit that feels excessive. I also cannot filter mail traffic by user or specific address and must retrieve the entire domain's data. This means pulling in around 300,000 emails for a 24-hour period only to filter it myself, which consumes resources and time. Certain functions are available in the console but not through the API, which I find critical. Lastly, we have faced issues where emails that should bypass Inbound Protection based on our defined rules still get blocked, which does not make much sense.

    For how long have I used the solution?

    I have been using TrendAI Vision One for one year and five months.

    What do I think about the stability of the solution?

    Overall, it has proven to be a pretty stable platform. The main services, dashboards, APIs, and security modules generally provide consistent availability and performance. Of course the are some occasional issues, specially during maintenance, service updates, or when processing a high volume of data, but these don't significantly affected the overall reliability of the platform in our experience.

    What do I think about the scalability of the solution?

    It offers a very strong scalability, particularly for enterprise environments with a large number of users, endpoints, and security events. The platform also provides a centralized visibility of the security layers and products, which makes it really easy to manage a growin environment without increasing the operational complexity.

    How are customer service and support?

    4

    Which solution did I use previously and why did I switch?

    No

    How was the initial setup?

    I didn't took part on that process

    What about the implementation team?

    I didn't took part on that process

    What was our ROI?

    We have, but I can't share any data

    What's my experience with pricing, setup cost, and licensing?

    I didn't took part on that process

    Which other solutions did I evaluate?

    I didn't took part on that process

    What other advice do I have?

    The features of TrendAI Vision One are really useful and have improved my work. The main security challenges in my sector include managing diverse threats. I have covered everything I had to say and do not remember anything else important that I have left out. My review rating for TrendAI Vision One is 8.

    AhmedEl-Tayeb

    Centralized security visibility has improved threat response while kernel-level impact needs work

    Reviewed on Sep 08, 2026
    Review provided by PeerSpot

    What is our primary use case?

    TrendAI Vision One has helped my customers consolidate their use of security vendors and reduce silos. If you purchase multiple technologies or products provided by TrendAI, that unified visibility console gives you full visibility across all the products provided by TrendAI across the network. This facilitates management and policy deployment for customers.

    My customers do not purchase TrendAI Vision One directly from TrendAI or from any third party. TrendAI is not considering selling directly to end users unless it is a big corporate arrangement or an OEM agreement. Usually, sales should occur through a reseller, then a distributor, or directly through a distributor to TrendAI.

    What is most valuable?

    User behavior analysis is the most important feature of TrendAI Vision One, in addition to the zero-day feature within that application. When customers upsell or add an XDR license, the product becomes a closed, solid endpoint protection solution that wins against the competition.

    TrendAI Vision One has helped my customers consolidate their use of security vendors and reduce silos. If you purchase multiple technologies or products provided by TrendAI, that unified visibility console gives you full visibility across all the products provided by TrendAI across the network. This facilitates management and policy deployment for customers.

    What needs improvement?

    TrendAI Vision One should learn from its competitors that having everything managed in one single platform gives strength to the product itself. However, instead of focusing on easing access for administrators, they should pay more attention to development itself and staying up to date. There was an initiative in the early days called Zero-Day, which means that before a threat is announced, they would hire specialists who immediately learn about threats and push updates directly to the product.

    Customers are protected even before the threat is announced. Currently, the Zero-Day initiative is not as active as it once was.

    Additional features I expect from TrendAI Vision One in the future to make it more competitive could be more technical in nature. A product working on the kernel level of a PC, machine, or server consumes significantly more resources than other products that work on runtime memory. If an application is attached to the operating system of the machine itself, it consumes more resources from the PC or server than running that product on the memory level. Memory-level products read all running activities across the memory when the machine is on, and when they detect malicious activity, they cut or end the session, which is lighter on the operating system and does not consume many resources.

    For how long have I used the solution?

    I have been working with TrendAI Vision One for around five years.

    How are customer service and support?

    TrendAI Vision One's technical support is adequate because they recently implemented a good methodology of supporting their customers. They initiated a Major Service Center divided across the globe, with a dedicated support center for the Middle East, another for Europe, a third one in the American market, and a final one in Singapore dedicated to supporting Far East customers. This has enhanced their support.

    What gives more strength to their products is that they enable business partners, distributors, resellers, and others with sufficient tools to identify problems and provide first and second level support themselves. When an engineering intervention is needed, the case can be escalated to their support team, which is more effective than the old model. They initiated this Major Service Center two or three years ago, which makes it easier for customers and enhances support.

    What other advice do I have?

    My impressions of TrendAI's ability to provide centralized visibility and management across protection layers are positive. They had, in the early beginning, a unified management console called Apex One. The commercial name has changed over time, and it is now called Apex Central. TrendAI Vision One Apex Central gives full visibility across the customer network, including all solutions provided by TrendAI, with unified visibility, policy deployment, and plug-in extensibility.

    TrendAI Vision One has helped my customers reduce their time to detect and respond to threats. There have been a few incidents where intruders could get into the network even while the product was deployed. TrendAI ranks third globally as an endpoint or EDR solution. There are pros and cons to the product. I would rate TrendAI Vision One between seven and eight out of ten.

    My customers may use the Cyber Risk Exposure Management capabilities of TrendAI Vision One. However, I do not think they are using or activating that feature because it can conflict with other products. Most banking customers prefer not to activate EDR and endpoint protection from the same vendor, as a compromise could become a significant issue. Therefore, I did not use this feature.

    Kadir Yetiş

    Unified security has improved threat prevention and simplifies managing endpoints and email

    Reviewed on Sep 07, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for TrendAI Vision One is catching threats across all XDR channels like email, endpoint, Windows server, and Linux server, collecting the alerts so that we can defend against attacks using these channels.

    My main use case for TrendAI Vision One is the protection of server-side and email-side infrastructure, where we can use capabilities across all channels. We can prevent attacks and monitor endpoints, check reports, and review workbenches, alerts, and the MITRE attack framework.

    Prevention of attacks is more important than just catching threats. The deep security module with IPS protects servers from zero-day vulnerabilities. All alerts and prevention-related information are available in the report.

    TrendAI Vision One has different modules, such as the attack surface module, which enables me to see alerts from sites, networks, and email. I can manage my attack surface and understand how to protect internal data more easily with Trend Micro.

    What is most valuable?

    The best features TrendAI Vision One offers include strong endpoint protection, endpoint asset management, and the ability to monitor and respond to actions. It prevents issues from the email side and different channels, allows me to start antivirus protection, and makes managing endpoints, computers, and servers straightforward.

    TrendAI Vision One positively impacts my organization by providing a budget-friendly solution for security products. Since I am paying for security licenses, I can be confident in my protection with Trend Micro's monthly payment options, including managed detection and response for more secure protection.

    These features make my job easier because I can create my own directory structure, establish policies for different organizational units, and easily enable or disable different antivirus modules, such as scheduled scans or script protections, making management straightforward.

    What needs improvement?

    TrendAI Vision One can be improved in some areas. I wish the scan modules were better when it comes to patching and following critical zero-day threats. A different dashboard for security assessments would be beneficial and make the solution stronger.

    TrendAI Vision One needs additional improvements, but it is already very useful due to the AI and Trend Micro combination.

    For how long have I used the solution?

    I have been working with cybersecurity for five years.

    What do I think about the stability of the solution?

    TrendAI Vision One is very stable and easy to manage.

    What do I think about the scalability of the solution?

    The scalability of TrendAI Vision One is good and can support thousands of clients or servers.

    How are customer service and support?

    Customer support for TrendAI Vision One is very good, and we can reach the support portal and receive help easily.

    Which solution did I use previously and why did I switch?

    I previously used different solutions such as Symantec and Kaspersky, but they were less complex and provided fewer security modules compared to Trend Micro.

    What was our ROI?

    I have not explicitly calculated the money saved, but it is clear that using one solution on one platform combines the capabilities of different email gateways and network NDRs into one, which offers perhaps two to three times the cost-benefit for overall savings.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing for TrendAI Vision One is that it is easy to manage, and we can take credits.

    Which other solutions did I evaluate?

    I evaluated other options such as CrowdStrike before choosing TrendAI Vision One.

    What other advice do I have?

    My impressions of TrendAI Vision One's ability to provide centralized visibility and management across protection layers are positive, especially regarding XDR, Deep Discovery inspection, and email inspection.

    TrendAI Vision One has helped consolidate my use of security vendors and reduced silos by providing email protection and MDR capabilities, making it very useful without the need to purchase numerous solutions.

    It is important for my organization that TrendAI Vision One has AI built into its platform because it enhances our security capabilities significantly.

    My organization uses TrendAI Vision One for consolidated security across hybrid environments, which has improved our ability to manage risk by offering solutions that protect both cloud and on-premises services.

    TrendAI Vision One has helped reduce my time to detect and respond to threats, though I do not quantify the exact reduction.

    My advice to others looking into TrendAI Vision One is that if it is important to manage email, attack surfaces, server-side IPS, and zero-day protection, it is the best choice with Trend Micro. I would rate this product an eight out of ten.

    reviewer2385126

    Centralized threat views have improved detection and response but support and AI still need work

    Reviewed on Aug 20, 2026
    Review from a verified AWS customer

    What is our primary use case?

    We work for Tenable, AWS, Azure, GCP, and CrowdStrike, and we are also working on Trend Micro, though we are currently in a transition phase with a few Trend Micro products.

    We work on TrendAI Vision One as a customer. We are using TrendAI Vision One for overall threat management, including endpoint XDR, Apex Central, and Trend Micro web proxy, which is now ZTNA. Overall, I would say we use it from an overall threat management perspective.

    What is most valuable?

    I like that TrendAI Vision One is a single pane of glass, which gives me near real-time security posture information of my environment, and it correlates everything. Since we have most of our items on Trend Micro, it correlates logs and gives me a real security posture of my environment.

    TrendAI Vision One provides a single platform that gives me a deep dive of my environment. If I want to know something about any of my servers, I can go to the deepest level and see what software is installed and how it is working. The deep drill capability is something I really appreciate because I can exactly find out what I need. I also really like that it has more than 800 playbooks that are preventive.

    Whenever any type of attack or malicious activity occurs, they preventively work and block malicious activity. When I mention playbooks, whenever any threat activity is activated or just starts, they prevent it at the beginning. This definitely prevents and reduces my mean time to detect and mean time to respond.

    If something happens that I have not enabled any playbook, then it gives me an email and alert, and I have a SOC monitoring team that helps me respond to this. Overall, it helps a lot in both mean time to detect, mean time to prevent, and response.

    It has helped me to reduce silos, as it gives me visibility into what is inside my environment. Sometimes we provide admin access to users to do their jobs, and during that time, they install other software and many other things. TrendAI Vision One also discovers across my cloud because it has integration with cloud environments.

    Whenever I have some rules and configurations in place, if something is not discovered by IT and created by someone, it really helps me a lot to reduce the silos.

    What needs improvement?

    TrendAI Vision One is still struggling in some areas. There are a few false positives that are not actually false positives at all but have been reported multiple times to the Trend Micro team, and they have not been rectified, which is sometimes irritating.

    I would say TrendAI Vision One is expensive as of now because the competitive market in India has some better solutions at a lower cost.

    From the technical side, the innovation in TrendAI Vision One is less. When you configure it at the back end, for example, it says that it will run X and Y rules, but sometimes they do not work, and that happens across multiple places in the platform.

    The major disadvantages of TrendAI Vision One would be the CREM feature, the price being slightly pricey, and the backend rules sometimes having problems. There is one more thing to mention: support is not good.

    AI built into TrendAI Vision One is something that is a fancy feature, but they have not integrated it effectively.

    For how long have I used the solution?

    We have been using TrendAI Vision One since 2020, and during this time, it has changed. It has been with platform TrendAI Vision One, and then it became TrendAI.

    What do I think about the stability of the solution?

    TrendAI Vision One is stable.

    What do I think about the scalability of the solution?

    Scaling up and down with TrendAI Vision One is manageable.

    How are customer service and support?

    Support for TrendAI Vision One does not respond adequately. They respond, but they do not understand, and when they do understand, they do not resolve the issues. The support experience is inadequate.

    How was the initial setup?

    The installation of TrendAI Vision One is straightforward, and I have never faced any issues.

    What was our ROI?

    I would say that in the last four years since I joined this organization in 2021, as TrendAI Vision One has been innovated and matured, there is tremendous time savings, more than 50% saving of time when we conduct security activities.

    I would say the risk reduction from switching to TrendAI Vision One is quite good because we have everything integrated here. It is difficult to say in percentage, but the incidents have reduced significantly, achieving a coverage of about 7 to 8 out of 10.

    Which other solutions did I evaluate?

    TrendAI Vision One is more expensive than its competitors.

    What other advice do I have?

    There are a few false positives that are not actually false positives at all but have been reported multiple times to the Trend Micro team, and they have not been rectified. Sometimes these false positives are irritating and cause disruptions in the workflow. We are working with AWS and GCP. I have not purchased any TrendAI Vision One products from the AWS marketplace, as I think they have discontinued one product I purchased from AWS, which was Trend Micro Cloud Conformity. My overall review rating for TrendAI Vision One is 7 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Vivekkumar Jaiswal

    Centralized detection has reduced false positives and improves ransomware and email threat response

    Reviewed on Aug 17, 2026
    Review provided by PeerSpot

    What is our primary use case?

    A common use case for TrendAI Vision One is ransomware detection and response, and we also use it for business email compromise. Our SOC team uses it for advanced threat hunting and insider threat detections.

    Recently, my team used TrendAI Vision One for ransomware detection and response when a user executed a malicious attachment, leading to the detection of suspicious process executions. TrendAI Vision One helps us by correlating emails with endpoints, identifying host details, network activity, user device activity, and infected sources, allowing for quick resolution of threats in the organization.

    We have also been using TrendAI Vision One for identifying suspicious or compromised emails and insider threat detections, which aids us in quickly identifying and investigating malicious emails.

    What is most valuable?

    TrendAI Vision One offers excellent extended detection and response capabilities through EDR and XDR solutions, as it is a complete package for organizational threat protection across email, endpoints, cloud networks, servers, and data centers. It helps us quickly identify attacks and provides deep insights into attacker movements as well as a centralized investigation workbench from a single dashboard.

    Having everything in one dashboard allows our SOC team to quickly identify details across the network or organization level, such as the number of created tickets, false positives, true positives, actions taken, SLAs, threat metrics, and attack path details. It reduces alert fatigue for SOC analysts by providing a consolidated view of all details across the organization.

    TrendAI Vision One has positively impacted our organization by identifying real-time threats and proactively isolating threats while alerting the SOC team for further investigations and remediation actions.

    Since implementing TrendAI Vision One, it has reduced noise from false positive alerts by 80% and enabled the SOC team to focus on true positives, thus improving incident response and operational efficiency. TrendAI Vision One is highly reliable; it provides centralized visibility across protection layers and is stable and scalable, making it a suitable solution for organizations looking for thorough threat detection and response capabilities.

    What needs improvement?

    I believe that if the reporting features of TrendAI Vision One could be improved, it would help SOC analysts retrieve comprehensive reports detailing true positive incidents, top email threats, quarantined emails, and common malware, enhancing our analytics capabilities.

    The TrendAI Vision One support system is not very good. They charge extra for premium support, while basic support does not adequately assist with investigations and troubleshooting. Improvements in this area are needed, and there should also be enhancements in third-party integrations to reduce alert noise and false positives.

    TrendAI Vision One's governance and security capabilities are excellent, and while the security is always very good, they can still improve on compliance and regulations.

    If they fix automated root cause analysis reports and AI-generated incident summaries, it can enhance capabilities further and reduce investigation times.

    For how long have I used the solution?

    I have been using TrendAI Vision One for more than two years.

    What do I think about the stability of the solution?

    TrendAI Vision One is stable.

    What do I think about the scalability of the solution?

    TrendAI Vision One is highly scalable as per our requirements, as user licenses can be improved if we have a greater number of users.

    How are customer service and support?

    The customer support is not very good, and they need to improve their premium license support.

    Which solution did I use previously and why did I switch?

    Previously we were using a different endpoint solution due to setup cost and support issues, so we switched to TrendAI Vision One for better SOC capabilities for threat detection.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing was very good. The top leadership is engaged in identifying pricing and licensing features, although licensing renewal is challenging and the setup cost can be high, but it remains manageable for quality solutions.

    Which other solutions did I evaluate?

    We evaluated other options such as FireEye Helix, Symantec, and Microsoft Sentinel during our assessment process.

    What other advice do I have?

    My advice to others looking into using TrendAI Vision One is to definitely proceed with this solution as it is a complete package for SOC teams regarding threat identification and remediation, although there is room for improvement in support. This review has a rating of 9.

    Niranjan Prajapati

    Integrated security platform has strengthened threat detection and improved risk prioritization

    Reviewed on Aug 13, 2026
    Review provided by PeerSpot

    What is our primary use case?

    In terms of the VDR, we are doing the Sophos entire solutions. We are doing the firewall, as well as endpoint, as well as email security.

    When it comes to SophosLabs Intelix or Sophos Cloud Optix, basically, we are working with Sophos XDR and MDR right now.

    As a partner, we have so many clients who are serving the Extended Detection and Response, and some users are just selling the Sophos Managed Detection and Response services. Basically, it's XDR, it's a tool, and MDR is managed by the Sophos security team 24/7. So, we are selling the Sophos MDR.

    On the firewall side, we are doing the Sophos firewall, SonicWall firewall, and FortiGate.

    We are dealing with Trend Micro for EDR and XDR.

    We have been doing this product for the last 10 years, actually. Ten plus years we have been doing this product—Sophos entire solution and Trend Micro entire solution. Trend Micro has so many products, including anti-APT and IDS, IPS device.

    For TrendAI Vision One, I have many corporate users who are using it for their servers' security, as well as the IDS, IPS device and TippingPoint, SMS gateway, and so on.

    TrendAI Vision One has core features, such as endpoint, email, identity, servers, cloud workloads, and networks. When we talk about endpoint security, it includes anti-malware, anti-ransomware, behavioral analysis, exploit protections, device control, application control, post firewall, and EDR capabilities for the threat investigation and response. These are the TrendAI Vision One features.

    Regarding TrendAI CReM capabilities, the threat hunting includes searching across telemetry data, IOC sweeping, root cause analysis, and advanced investigation tools. When we talk about the CReM features, they provide visibility into endpoints, server, cloud workloads, and identities. They help to identify unknown or exposed assets in the environment, then asset discovery, vulnerability management, and attack surface management.

    My impressions of TrendAI Vision One include risk prioritization analysis, security posture, and assessment. Right now, I am working with Sophos in Sophos XDR.

    I just appreciate the Sophos server protection and its lockdown features. When I whitelisted some applications, other executable files or any files do not run in the environment. I compare Sophos EDR with Sophos XDR, Endpoint Detection and Response, and Extended Detection and Response. When we're going with Sophos XDR, they have email, identity, firewall, cloud, and any third-party integrations.

    I am focusing on the Sophos product, but as per the client requirement, I recommend Sophos because the clients are using a parameter gateway with a Sophos firewall. I pitch Sophos because they enable Heartbeat security, so the firewall and endpoint communicate effectively. It's a good bundle when combining Sophos firewall with Sophos endpoint.

    Some users using Sophos require on-premises solutions and do not move to the cloud. So many reasons exist for this, which is why we pitch server solutions. Trend Micro server protection is a really good product, but my query always relates to support; I cannot get immediate support from Trend Micro.

    What is most valuable?

    For TrendAI Vision One, I have many corporate users who are using it for their servers' security, as well as the IDS, IPS device and TippingPoint, SMS gateway, and so on.

    TrendAI Vision One has core features, such as endpoint, email, identity, servers, cloud workloads, and networks. When we talk about endpoint security, it includes anti-malware, anti-ransomware, behavioral analysis, exploit protections, device control, application control, post firewall, and EDR capabilities for the threat investigation and response. These are the TrendAI Vision One features.

    Regarding TrendAI CReM capabilities, the threat hunting includes searching across telemetry data, IOC sweeping, root cause analysis, and advanced investigation tools. When we talk about the CReM features, they provide visibility into endpoints, server, cloud workloads, and identities. They help to identify unknown or exposed assets in the environment, then asset discovery, vulnerability management, and attack surface management.

    I appreciate the Sophos server protection and its lockdown features. When I whitelisted some applications, other executable files or any files do not run in the environment. I compare Sophos EDR with Sophos XDR, Endpoint Detection and Response, and Extended Detection and Response. When we're going with Sophos XDR, they have email, identity, firewall, cloud, and any third-party integrations.

    I am focusing on the Sophos product, but as per the client requirement, I recommend Sophos because the clients are using a parameter gateway with a Sophos firewall. I pitch Sophos because they enable Heartbeat security, so the firewall and endpoint communicate effectively. It's a good bundle when combining Sophos firewall with Sophos endpoint.

    What needs improvement?

    From my perspective, the only disadvantage in TrendAI Vision One is the support size.

    The support takes too much time. When I email, I have to collect logs and submit them to the engineer, then wait for their reply. It takes too much time. The product is really good, but the support is not good in my perspective since it takes too long to receive help, especially when all the devices are in production.

    The price is high when compared to the features. After installing the product, support is always required. Whenever we deploy any product, we need support, especially if an issue arises, support is a must.

    We face lots of challenges, but the product itself is good. The main issues arise from support.

    Some users using Sophos require on-premises solutions and do not move to the cloud. So many reasons exist for this, which is why we pitch server solutions. Trend Micro server protection is a really good product, but my query always relates to support; I cannot get immediate support from Trend Micro.

    Trend Micro is a really good product, but I face challenges when not getting proper support; hence I feel helpless at times. The product itself is really good; I have no doubts about that.

    For how long have I used the solution?

    We have been doing this product for the last 10 years. Ten plus years we have been doing this product—Sophos entire solution and Trend Micro entire solution.

    How are customer service and support?

    The support takes too much time. When I email, I have to collect logs and submit them to the engineer, then wait for their reply. It takes too much time. The product is really good, but the support is not good in my perspective since it takes too long to receive help, especially when all the devices are in production.

    From my perspective, the only disadvantage in TrendAI Vision One is the support size. Sophos support is really good, but when I require immediate support from Trend Micro, it is a challenge.

    How was the initial setup?

    TrendAI Vision One is easy; deployment is not a problem.

    What other advice do I have?

    We are dealing with Trend Micro for EDR and XDR.

    My impressions of TrendAI Vision One include risk prioritization analysis, security posture, and assessment. Right now, I am working with Sophos in Sophos XDR.

    When we talk about the CReM features, they provide visibility into endpoints.

    I would rate Trend Micro support a six to seven, possibly seven to eight.

    The interface and everything are good; my only query is on the support, which is not good from my perspective.

    Some limited corporate users and some government users choose Trend Micro instead of Sophos.

    Trend Micro is a really good product, but I face challenges when not getting proper support; hence I feel helpless at times. The product itself is really good; I have no doubts about that.

    I would rate this review an eight overall.

    Alex-Chen

    XDR dashboard has unified threat response and has reduced false-positive noise across endpoints

    Reviewed on Jul 31, 2026
    Review from a verified AWS customer

    What is our primary use case?

    TrendAI Vision One, the XDR platform, includes endpoint protection, EDR, mail protection as a mail gateway, mail access, and access integration with API for Office 365 and Google Workspace. The endpoint protection and mail protection features work seamlessly, and integration with cloud solutions is very simple.

    The solution provides endpoint protection, identity protection, mail protection, and XDR workbench solution with automatic playbooks all in one dashboard. TrendAI Vision One has been a historic solution from my previous work, which is the reason I chose it. It is one piece of the solution focused on XDR with an EDR agent and sensor agent. Sensor agents provide information about the endpoint, which demonstrates how critical this coverage is for my company network.

    What is most valuable?

    The product is very helpful for responding to threats and helps reduce time to detect and time to respond to threats significantly. It helps reduce noise from false positives, although you need to work with the system continuously to manage exclusions and manage the suspicion object list. There are false positives in mail, but under these managed conditions, the noise is reduced by approximately forty percent of the time.

    Even though it is expensive, it helps consolidate the use of security vendors and reduce silos. TrendAI Vision One provides one dashboard that can be used for many things, and it is also a network monitoring solution.

    What needs improvement?

    The agent for endpoints is very large and not easy to install, which is a significant disadvantage of the product. It is not one agent; you need to install two agents, and sometimes you have connectivity problems when installing and connecting to the XDR server, which presents a challenge during the installation process.

    TrendAI Vision One is not a cheap system and is very expensive when considering value for money and return on investment. It is possible to track any ROI with TrendAI Vision One. The two main problems are that the endpoint agent is very large and the price is very expensive. Apart from these problems, everything else functions well.

    For how long have I used the solution?

    I started using TrendAI Vision One five or six years ago.

    What do I think about the stability of the solution?

    I would rate the stability of the product as seven out of ten, where ten points represents very stable. I think the agent is very heavy, which is why I rate it seven.

    What do I think about the scalability of the solution?

    TrendAI Vision One is not optimized for scalability, where ten points represents very easy to scale up, and this is not my use case. I never had a chance to scale it.

    How are customer service and support?

    I am very happy with the customer support and customer service from TrendAI. I work closely with the Israel team, and it is very helpful. I would rate support as ten out of ten points.

    Which solution did I use previously and why did I switch?

    I have not worked closely with any similar products to TrendAI Vision One. I have the most experience with TrendAI, and with other products, not as much.

    What was our ROI?

    TrendAI Vision One is not a cheap system and is very expensive when considering value for money and return on investment. It is possible to track any ROI with TrendAI Vision One.

    What other advice do I have?

    TrendAI Vision One is an established solution and not new. The TrendAI Vision One XDR solution has a new name, but I continue to work with it. I have not been using the Cyber Risk Exposure Management, CREM capability.

    AWS and GCP are the cloud providers I am using. I did not purchase any TrendAI products from the AWS marketplace. I was working with TrendAI Vision One sensors.

    I do not know how much risk was reduced by switching to TrendAI Vision One platform. I know they have an AI model, but I do not use it currently because I do not need it.

    My overall review rating for this product is eight out of ten.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Igor Levicnik

    Centralized visibility and AI-driven threat correlation have improved daily incident response

    Reviewed on Jul 30, 2026
    Review provided by PeerSpot

    What is our primary use case?

    I use TrendAI Vision One for endpoint devices mostly, including antivirus, EDR, and XDR capabilities.

    TrendAI Vision One solved a problem for me when there is a vulnerability in some endpoint device. I use it for email security as well, as it stops phishing attacks and similar threats.

    Regarding my main use case for TrendAI Vision One, brand incident response serves as a central platform for day-to-day security operations.

    What is most valuable?

    I find particularly valuable features include centralized visibility, attack correlation, automated response, and reporting.

    I mostly rely on endpoint vendors because they are the most valuable for me and help clients protect their environments. Incident correlation and XDR investigation, along with centralized security visibility, are also great. Threat intelligence and risk analysis are important features as well.

    The network device functionality seems very interesting to me, as it allows me to see all the traffic in the environment. I must test it to understand how it works.

    On the endpoint devices, I see the benefits because they are the only antivirus that stopped crypto-virus on my environment. I trust this solution fully. I think it offers faster threat detection and response than other platforms, and I have more efficient incident investigation as a result.

    TrendAI Vision One provides a strong approach to governance and security by focusing on control, the use of AI, data protection, and responsible threat analysis. The AI capabilities help security teams analyze large amounts of security data. Overall, I think it is a solid solution.

    What needs improvement?

    The credits system is a little bit confusing to use. Licensing and feature management could be improved.

    There are too many things in the console, and I wish it would be more streamlined. I want a more intuitive and user-friendly console.

    I think the console could be more user-friendly and the credits system is confusing. Overall, I think it is great and has great transparency, but more customization options would be beneficial.

    For how long have I used the solution?

    I have been working with Trend Micro for about ten years.

    How are customer service and support?

    I purchased TrendAI Vision One with a partner called Exclusive Networks.

    What about the implementation team?

    The implementation partner is just the seller to me for licenses.

    What other advice do I have?

    I have been working with TrendAI Vision One for about two years. Before this, I was working with Worry-Free Business Security Services. My overall review rating for TrendAI Vision One is eight out of ten.

    reviewer2879538

    Focused host investigations have become faster and triage now cuts threat response time in half

    Reviewed on Jul 24, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for TrendAI Vision One is that I mostly rely on the Workbench section and working through alerts, viewing events. I also use XDR Data Explorer extensively, as well as the Response Management section.

    For example, we had a client who ran a script for the activation of Windows operating system and Office tools, but that script is somewhat illegal and sourced from GitHub. I received an alert that a script running from GitHub had been downloaded, so I opened my alert from the Workbench section and viewed the event. I saw the host name and searched the host name through the XDR Data Explorer to see how the user managed to access that GitHub repository. I discovered that it was actually a user execution, so the user genuinely performed that action. I made a response and also sent an email to my client explaining what happened.

    I use TrendAI Vision One extensively for response management in that way and for scanning the hosts for malware.

    What is most valuable?

    In my opinion, one of the best features of TrendAI Vision One is the fact that you can intuitively see what is happening on one host without getting a lot of noise in the way.

    There is not a specific function, but there is an option in XDR Data Explorer to investigate a certain host, so you can focus on one host and not query the whole environment.

    I have noticed that our triage with TrendAI Vision One is better, faster, and more concise.

    TrendAI Vision One helped us with its visualization. For example, when I view the event, there is a Process Timeline Tree, and I can see what happened. I can quickly see what assets are being affected by something.

    Regarding TrendAI Vision One's AI capabilities, I think its security aspect is strong because it gives you a good picture of how our sensors are deployed, the agents deployed, their versions, and if their versions are updated or not.

    I have used TrendAI Vision One's AI capabilities from time to time, and it is very good at explaining its events in a way that if I am not sure what happened in an event or alert, it can concisely tell me what is going on. I think it is pretty trustworthy since it is not jumping to conclusions.

    What needs improvement?

    TrendAI Vision One can definitely do better in the XDR Data Explorer part, where it could expand its query language to allow for summarizations or some kind of table view, not just simple operators like AND, OR, IS, and IS NOT. It could definitely improve by creating some sort of visualizations.

    When investigating a host, it might be better if the table shown is more readable or if the table would be exportable. When I investigate a host and it gives me a table, I could export the table and look at it through Excel.

    For how long have I used the solution?

    I have been working in my current field for about eight months.

    What do I think about the stability of the solution?

    TrendAI Vision One has been mostly reliable; it did have some downtimes, but they were temporary and short. They were not long-lasting, so I can say confidently that it has been pretty reliable.

    What do I think about the scalability of the solution?

    TrendAI Vision One's scalability handles growth and new clients well.

    How are customer service and support?

    Fewer employees are needed, but I do not have any other relevant metrics.

    Which solution did I use previously and why did I switch?

    We have not previously used different solutions for this client, so this is our first solution, and we are quite happy with it.

    How was the initial setup?

    I do not know which cloud provider is used; I was not on the engineering side when it was deployed, so I am not sure.

    What about the implementation team?

    The engineering team evaluated other options, but I do not know which ones.

    What was our ROI?

    TrendAI Vision One helped us reduce cyber risk through its metrics and telemetry; it showed us what kind of data we are dealing with when our clients are in question. We can focus on what matters and implement new filtering and rules to reduce the noise and focus on what is really important.

    TrendAI Vision One has helped reduce our time to detect and respond to threats by approximately 50%. It reduced the time to detect and respond because it has a really good way of showing what happened. The user interface is readable, and you get a lot of information just from the alert itself, so you do not need to do a lot of digging because the alerts are very detailed.

    What's my experience with pricing, setup cost, and licensing?

    I did not know about the pricing, setup cost, and licensing because I was not employed at the time when TrendAI Vision One was deployed and during the beginning of its use.

    Which other solutions did I evaluate?

    The engineering team evaluated other options, but I do not know which ones.

    What other advice do I have?

    Since I am not an engineer, I am not sure what kind of aspects someone would need to look for if they want to buy TrendAI Vision One, but I can say that I am happy using it as a SOC analyst.

    From an analyst perspective, TrendAI Vision One is useful for looking into alerts and incidents and exploring various data. I would say it is readable and easy to use, and also very intuitive. I would rate this product an 8.