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Reviews from AWS customer

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1,061 reviews
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External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

Helpful in managing endpoints

  • May 01, 2025
  • Review provided by G2

What do you like best about the product?
Helps in patch deployments, remote access to devices on prem and remote
What do you dislike about the product?
Patch deployment sometimes breaks the application and needs to be reinstalled
What problems is the product solving and how is that benefiting you?
Management of corporate endpoints


    Andreas S.

Awesome tool for Endpoint Managment

  • April 30, 2025
  • Review provided by G2

What do you like best about the product?
This tool is incredibly helpful for keeping all my endpoints updated, resolving issues, and performing custom maintenance—without disrupting the user's workflow. It also features a robust application catalog, streamlining software deployment and management.

Access to customer support is quick and straightforward as well.
What do you dislike about the product?
Full implementation of all linux OS (upgrades) would be awesome.
What problems is the product solving and how is that benefiting you?
Pretty easy to manage all endpoints!


    Information Technology and Services

Great product, lots of features

  • April 29, 2025
  • Review provided by G2

What do you like best about the product?
Features, robustness of platform. Easy to manage various systems and assets for patching.
What do you dislike about the product?
Can be confusing to navigate after modules after saas updates.
What problems is the product solving and how is that benefiting you?
Patching


    Computer & Network Security

Excellent toolkit for System Administrators

  • April 29, 2025
  • Review provided by G2

What do you like best about the product?
Remote support tools and patch management are invaluable to a company with remote and office based workforce on mixture of devices
What do you dislike about the product?
Application control is sometimes tricky to get right
What problems is the product solving and how is that benefiting you?
Automated patch management saves a lot of manual tasks and time


    Trevor P.

Great one stop for end device support and management

  • April 29, 2025
  • Review provided by G2

What do you like best about the product?
After the initial overhead of onboarding devices, Endpoint central has become the one stop tool for endpoint and end user desktop support.

Hybrid working proves challenging for end user support as well as device compliance management, since adopting Endpoint the time taken to resolve end users problems has been significantly reduced without compromising security. Patch management and vulnerability patching, Endpoint Central has moved the business to a place where devices are no longer required to connect to either the office network or the VPN to receive essential updates and other patches that are required for Cyber Essentials and other industry IT requirements.

Value added features are still being investigated as we are not yet using the full suite of tools available within our subscription, that being said, one place we have seen significant value benefit is using the image deployment allowing one “standard” image across all our geographic sites.
What do you dislike about the product?
Initial setup of the product is quite lenghty but worth the investment
What problems is the product solving and how is that benefiting you?
IT compliance certification and auditing


    Mike C.

Easy rollout deployment for daily operations

  • April 29, 2025
  • Review provided by G2

What do you like best about the product?
Its easy to use with providing a flexibility to deploy patch and managing devices
What do you dislike about the product?
Some function like remote computer requirement might not explicit enough to provide information to iser setting up the remote function
What problems is the product solving and how is that benefiting you?
It just speeding up my working experience with all round solution and preset for setting up the policy


    Renewables & Environment

ManageEngine: A User's Take on Ease of Use and Customer Service

  • April 29, 2025
  • Review provided by G2

What do you like best about the product?
The experience with ManageEngine has been a breeze. The representatives are so attentive and nothing seems to be too much for them to handle.
What do you dislike about the product?
With such a good user experience there is nothing I can say that I currently dislike.
What problems is the product solving and how is that benefiting you?
Remote support is easy, connect to any device, recorded sessions, chat and file transfer ability. - Perfect
Vulnerability and patch management is easy to identify and visualised clearly, patch management, testing and deployment is a breeze.


    Nico D.

Simple to use with complex capabilities

  • April 29, 2025
  • Review provided by G2

What do you like best about the product?
My favourite feature of Endpoint Central is the software package library that is kept up to date by Manage Engine which saves me from manually creating every package and hunting online for silent parameters and install commands.
What do you dislike about the product?
My least favourite feature is that the OS deployment does not currently allow me to use the Manage Engine software package templates when creating a deployment task however I understand this feature is coming soon.
What problems is the product solving and how is that benefiting you?
While we are new to ManageEngine, we are seeing the most visible benefit with the software deployment with automated updates which saves a lot of time as we do not need to create new packages and figure out supersedence rules for every deployment.


    Higher Education

Reliable solution for patch management and software deployment.

  • April 29, 2025
  • Review provided by G2

What do you like best about the product?
We're still in the early stages of using ManageEngine but so far its working well and performing as expected for patch management & software deployment.
What do you dislike about the product?
No link to software between the OS deployment & the software deployment pages.
What problems is the product solving and how is that benefiting you?
Patch Management & Software Deployment is now easier and quicker across a large estate of endpoints.


    Construction

Simple to use, Excellent Product

  • April 29, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use, Patch Management, Software Deployment, Inventory Module
What do you dislike about the product?
Updates sometimes cause us issues but support on hand
What problems is the product solving and how is that benefiting you?
Active Directory Sync, Remote Agent Installations.

Helping us to monitor our estate, Remotely