Endpoint Central (UEM Edition 500 computers and Single User)
ZOHO CorporationReviews from AWS customer
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Exceptional product and great customer support
What do you like best about the product?
Everything under one umbrella and easy to manage.
What do you dislike about the product?
N/A, nothing that is disliked by me or my team.
What problems is the product solving and how is that benefiting you?
Easy to access all endpoints and centralized management system
Best product I have came across in the market yet for managing endpoints
What do you like best about the product?
Best product I have came across in the market yet for managing endpoints and ensuring software licensing policies are enforced to end users
What do you dislike about the product?
Some modules require a separate installation
What problems is the product solving and how is that benefiting you?
Being able to centrally manage computers in a hybrid environment, where some users work in remote areas and others work from home, now gives us visibility into their endpoints
Intuitive Enough To Learn In A Day
What do you like best about the product?
Currently, I am a solo IT team, and having a solution that's easy to use is key. Easy to learn is just a bonus! I was able to setup and deploy/install not only the server in 1 day, but installed and configured the MDM for our devices within the same day! I of course have since tweaked the profiles a little to fit our needs, and I like being able to push the changes immediately. The computer management/endpoint side was also learned in about a day and is very feature-rich for what it is.
One of the other main benefits I enjoy in the world of everything-SaaS, I still have the option to self-host and therefore have better security for our own self-hosted solution. The license is perpetual, meaning I would only have to pay a much smaller support fee annually, vs. for the product that may cost 5x for competitors.
Finally, when you need it, ManageEngine support teams are there in a moment's notice. Thankfully, I haven't had to utilize the team often, but when I have. They have been prompt, informative, and link articles that can help me faster in the future.
I login and use this software daily for my users close to 200, and I wouldn't be able to do this near as efficiently or in as little time if I used a mix of various other solutions to try and meet the number of features available in Endpoint Central.
One of the other main benefits I enjoy in the world of everything-SaaS, I still have the option to self-host and therefore have better security for our own self-hosted solution. The license is perpetual, meaning I would only have to pay a much smaller support fee annually, vs. for the product that may cost 5x for competitors.
Finally, when you need it, ManageEngine support teams are there in a moment's notice. Thankfully, I haven't had to utilize the team often, but when I have. They have been prompt, informative, and link articles that can help me faster in the future.
I login and use this software daily for my users close to 200, and I wouldn't be able to do this near as efficiently or in as little time if I used a mix of various other solutions to try and meet the number of features available in Endpoint Central.
What do you dislike about the product?
When I first demoed the software, I installed this on a shared server for another application. When we decided to move forward, I struggled a little bit to copy/move my data to a fresh host, but that was also partly because I changed from the Remote Access Plus software of ManageEngine, to Endpoint Central. I also wasn't aware of the available KB/documentation due to being so new.
The positive to all this is as a demo, I wasn't really losing valuable data, but I did appreciate the 30-day length vs. so many 7-14 trials elsewhere. It really helped seal the deal for me.
The positive to all this is as a demo, I wasn't really losing valuable data, but I did appreciate the 30-day length vs. so many 7-14 trials elsewhere. It really helped seal the deal for me.
What problems is the product solving and how is that benefiting you?
A quick and easy remote solution that allows me to more easily remotely assist users through shared screens, monitoring device statuses, or remotely access certain features without disturbing users while they work.
User Friendly GUI
What do you like best about the product?
I like the most is the GUI of the ManageEngine it is very useful and Straight forward also I like the feature where you can chat the endpoint and remote it on the dashboard as an IT admin it is beneficial.
What do you dislike about the product?
When going back to the previous page it reset to default and nee to search for the endpoint again.
What problems is the product solving and how is that benefiting you?
Patching of Endpoint is much more easier now using this product.
Best tool for manage remote endpoints
What do you like best about the product?
The ability to audit devices and generate detailed reports. It provides a centralized view of hardware and software inventory, ensures compliance with policies, and allows for customized reports on updates, licenses, or resource usage, making it easier to manage and optimize all endpoints efficiently.
What do you dislike about the product?
It does not have all functions available for Linux endpoints.
What problems is the product solving and how is that benefiting you?
ManageEngine Endpoint Central solves the problem of managing remote devices and keeping them updated with the latest patches. This ensures that all endpoints remain secure and up-to-date, no matter where they are located, which is especially beneficial for maintaining efficiency and security in a remote work environment.
Massively powerful, yet easy to use!
What do you like best about the product?
With only a team of two to support 130 users, Endpoint Central allows us to do the work of five! We are able to push out configurations, software, pathces and allow us to very effectivley support remote users! Implementation was pretty straightforward. We were up and running with more than just basic functionality in just a few days time. Endpoint Central contains an incredible amount of tools for a very reasonable price! Their customer service has been responsive and helpful. Not a day goes by that were not in and using it. The agent was easy to deploy and were able to integrate in to our ticketing system, though not as much as we would have liked but that's more of a shortcoming of our ticketing system.
What do you dislike about the product?
Not much to complain about really. The remote control tool could be slightly more robust but it works well.
What problems is the product solving and how is that benefiting you?
Prior to purchasing EndPoint Central we had no way of deploying sofware, providing remote control support, keeping an inventory of laptops and no good way to effectively image a computer.
Great UI. Simple and Efficient
What do you like best about the product?
Integrated console with various modules aiding in complete endpoint management & Security
What do you dislike about the product?
Would recommend a longer evaluation period and better user support
What problems is the product solving and how is that benefiting you?
Ease and bulk deployment of configurations and patches and insightful reports
Best tool for remote managing endpoints.
What do you like best about the product?
I enjoy the seamless automation for patch management as well as the MDM integration to ABM. It was easy to use the portal to get all our iOS devices added and profiles assigned. We use Endpoint management almost daily to support our team members. The support team at ManageEngine are great as well. Responsive and they know where to point me to what I need to get my issues resolved on time.
What do you dislike about the product?
The only thing I have found to be a con would be storage on the on-prem server. A few years of patch and configurations and our disk was full. We like to keep our configs so we can reuse them to roll out to new pcs.
What problems is the product solving and how is that benefiting you?
Being able to update machines we mangae accross the country.
This platform is an exciting and extensive way to manage IT Assets
What do you like best about the product?
I like that it is possible to integrate this application with many others, including third-party applications.
What do you dislike about the product?
I couldn;t find anything I didn't liek about Enpoint Central
What problems is the product solving and how is that benefiting you?
It is solving the way that offices with machines of different makes can still use one central console and be managed by Endpoint Central. Making compatibility less of an issue.
ManageEngine Delivers on so many levels
What do you like best about the product?
ManageEngine has so many great features. I especially love the simplicity of being able to install software remotely. That feature alone has saved me countless hours.
What do you dislike about the product?
I wish there were more details when a deployment fails. I also recently had a situation where I needed to replace the Agent with a new version with new parameters. The migration tool I was provided failed to do the task it was created for, so I had to find alternative means of completing this task.
What problems is the product solving and how is that benefiting you?
We needed a solution to deploy software across multiple locations as expediently as possible. ManageEngine has made that possible.
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