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Reviews from AWS customer

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1,061 reviews
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External reviews are not included in the AWS star rating for the product.


    Chatchawan C.

these product it's help me easy to manage client

  • August 30, 2024
  • Review provided by G2

What do you like best about the product?
- one stop service in one console
- provide feature that IT support need
- user friendly
What do you dislike about the product?
Cost is a litterbit high , and it not have package for SMB
What problems is the product solving and how is that benefiting you?
I'm on POC phase , I need to manage both MAC book and windows computer in one console


    Ranjit G.

Endpoint centre review

  • August 29, 2024
  • Review provided by G2

What do you like best about the product?
Like the endpoint center it is the best product and too many tools remote control and patch management also
What do you dislike about the product?
If you patching there is no rollback option
What problems is the product solving and how is that benefiting you?
Inventory benefits and controlling remote


    Renato O.

All-in-one easy to use tool.

  • August 28, 2024
  • Review provided by G2

What do you like best about the product?
Quick and convenient auto agent install.
Full control of assets.
Helpfull documentation.
What do you dislike about the product?
Sometimes it is a bit slow to deploy software installs.
What problems is the product solving and how is that benefiting you?
Allows me to remotly connect and solve an issue to an endpoint.
Allows me to fully control an asset without physically touching it.
Clear instructions and tabs make for an easy and convenient way to help me do my job more effentiently.


    Benison S.

ManageEngine Endpoint Central

  • August 26, 2024
  • Review provided by G2

What do you like best about the product?
Opting for ManageEngine Endpoint Central (I call MEDC, though it has a new name) was one of the good decisions made my our management. It has helped us to manage our endpoint in a good and an effective way, further it helped us to to be more vigilant and informed on vulnerabilities.
Our team comprises of 5 IT staff and they use it on a daily basis, there is no issues in the management of the solution since it offered us an easy interface.

Further the support and the documentations available helps our team in troubleshooting and save considerable time.
What do you dislike about the product?
No major dislikes however there is always room for improvements.
What problems is the product solving and how is that benefiting you?
Patch management is one of the core areas we get benefitted from and the end point management.


    Kulwinder S.

All in one software for device management

  • August 20, 2024
  • Review provided by G2

What do you like best about the product?
1) Productivity: The connectivity, inventory management, patch management, security analysis, and working very fine standards are up to mark.
2) Reports: Greate helping tool to generate reports of all required points.
3) Nice and user-friendly interface
4) Patch management is always made easy with monthly review video sessions.
What do you dislike about the product?
1) Support: The on-call or dedicated agent chat support, especially for the IST timezone is very poor, if facing any issue the Manage engine team only will share documents with long procedures which kills the productive time in the office
2) also troubleshooting not describe that much of error messages or Codes through which an engineer can take hint and start working on it, eventually we have to go with support
What problems is the product solving and how is that benefiting you?
it helps to make daily IT tasks, inventory management, patch management and report sharing very easy, which actually reduces the effort and time.
Very helpful tool in comparison to all other tools for IT management in the market.


    Caleb S.

Full featured RMM, excellent trial/demo policy. and responsive support

  • August 17, 2024
  • Review provided by G2

What do you like best about the product?
Easily the best part about ManageEngine is their trial policy. Up to 25 machines can be monitored during this period. This is excellent for someone like me uses this software in a homelab environment, and really doesn't need the full support and features of the paid version. And on that note, most features are available in this trial software, including the antimalware functions.
What do you dislike about the product?
None come to mind for my use case. Pricing may be an issue for enterprise customers, but the feature set and support makes it worthwhile when compared to any other similar software.
What problems is the product solving and how is that benefiting you?
This software ensures that all monitored systems are kept up to date, both OS and app updates. It also allows for emergency access to my systems when my primary access method goes down. I've also started using it to allow easy app installation on all monitored systems, via the self service portal.


    Brian W.

Great Software for Managing Servers

  • August 14, 2024
  • Review provided by G2

What do you like best about the product?
Easy GUI and easier deployment and maintenace
What do you dislike about the product?
Nothing I can think. This is a great piece of software for system administrators
What problems is the product solving and how is that benefiting you?
We have over 150 servers and this makes it so easy to keep them up to date and in compliance


    Trev P.

Amazing Product

  • August 14, 2024
  • Review provided by G2

What do you like best about the product?
The best ability of ManageEngine Endpoint Central is its **comprehensive and centralized endpoint management**. This capability allows IT administrators to manage, monitor, and secure all endpoints—such as desktops, laptops, servers, and mobile devices—from a single, unified platform. This centralization simplifies IT operations by integrating tasks like patch management, software deployment, remote troubleshooting, and security policy enforcement into one cohesive system, ensuring consistency, security, and efficiency across the entire network.
What do you dislike about the product?
The pricing can be a concern for smaller organizations, especially when additional modules or features are required. The cost may increase significantly as the number of endpoints grows.
What problems is the product solving and how is that benefiting you?
Endpoint Central’s inventory management feature provides detailed insights into all assets, helping with compliance, budgeting, and decision-making.


    Rohan M.

Most comprehensive MDM solutions out there in the market

  • August 09, 2024
  • Review provided by G2

What do you like best about the product?
ManageEngine provides its users with many options to exercise control over their IT system. Some of the features provided within the solution are market leaders in terms of deployment and scalability.

ManageEngine has managed to transform our IT infrastructure for a remote first 160 full-time employee company. Before ManageEngine we had a hard time remotely connecting with the laptops, post implementation we are not only adhering to data security measures but IT support, and repetitive IT tasks such as security updates are all automated within the Endpoint Central itself.

ManageEngine has now become a daily use for our IT team to remotely connect and solve issues. Not only this but the app also offers dedicated customer support via chat and email. We implemented and integrated the App internally.
What do you dislike about the product?
Since it offers a comprehensive solution, some of the features are hard to understand. Especially when you use the product for the first time you might feel a bit lost within the multiple controls an admin has.
What problems is the product solving and how is that benefiting you?
Being a remote organisation it was hard for us to manage all laptops via a central system. ManageEngine helped us create a remote office for all our laptops where we can track health of each laptop within one place.


    Labed A.

all in one

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
The best thing in ME applications is the support, always there for chat and they will do everything to help you fixing your issues. allot of feture they add it to one application easy to use very easy to ask them add somthing new to the application.
What do you dislike about the product?
nothing all is good there is nothing I do not like it in ManageEngin
What problems is the product solving and how is that benefiting you?
patch the updates, access the laptop, and the vulnerability issues and fix them