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Miro

Miro | 1

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External reviews

5,999 reviews
from G2

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    Jeff B.

A game changer with collaboration and paperless working

  • November 25, 2020
  • Review verified by G2

What do you like best about the product?
Miro is an endless canvas that never limits your workspace. This allows you to deal with large projects in one place with all the reference material close at hand.
What do you dislike about the product?
There is not much I dislike about Miro. The app has been a little slow at times, but that has improved lately.
What problems is the product solving and how is that benefiting you?
Working from home but still needing to collaborate is the biggest problem being solved. However, i also find Miro a great place to work on projects where all the documentation can be centralized in one place. Being focused on performance, there can be many sources of data. Before I would need to print out the different sources to allow me to work with all of them. With Miro I can put all the documentation on one board and then do the analysis and comparison.


    Civic & Social Organization

Miro Review

  • November 25, 2020
  • Review verified by G2

What do you like best about the product?
Post It functions and viewing/editing modes
What do you dislike about the product?
Some restrictions on functionality for free users
What problems is the product solving and how is that benefiting you?
Ability to digitally conduct workshops
Recommendations to others considering the product:
Strongly advise using it as others I have considered don't have the same level of functionality.


    Government Relations

Great collaboration tool for the team.

  • November 25, 2020
  • Review verified by G2

What do you like best about the product?
Miro is like a virtual whiteboard with big advantages over a physical whiteboard. The space seems endless, the post-its stick and never fall down, it's never cleaned-up and if participants want to come back to review or add more they can. It has a whole heap of other nifty little features built-in that a real whiteboard can't offer. A timer, voting, different tools, presentation mode, frames that turned into slides. I like that I can invite anyone to the workshop without participants having to sign-up or create an account. It has so many different application and use cases, it's just like the white space wants to be filled with your imagination. I've used it for workshops, retro's, reviews, co-design and synthesising. I like that I can easily import excel data rows, upload images or pdf's and also export the slides or the collected data into a spreadsheet. Using Miro has been a live saver in COVID lockdown.
What do you dislike about the product?
There is not much to dislike. As the admin and facilitator of workshops, I have to make sure I give new participants a little run-down of how to use Miro, this sometimes takes a little bit of extra time, so I have to make sure I am allowing for that when I book in time. We have encountered a few problems with Microsoft Edge, this browser seems to have a few little issues with Miro, I tell everyone to use Google Chrome instead and most of the people have it installed. Some participants have problems using the track pad, so I always recommend to use a mouse instead.
What problems is the product solving and how is that benefiting you?
It's not so much that I have solved problems, it's a great tool for collaborating online. Face-to-face interactions in a meeting room are still my preferred way to interact in workshops with people as I can provide snacks and water and get to see everyone and read their energy. One real problem for me though was not having the space to spread out my research. With Miro, I can see everything, I can move post-its around and keep them there. My manager doesn't have to tell me anymore that all the post-its on the wall look messy. It's out of sight but also within view when I need to direct someone to my work. The biggest benefit is that it stays in place, I can go back to my work, copy boards and repeat/modify my slides.


    Management Consulting

Perfect tool for meetings and online trainings, or to easily share visual material

  • November 25, 2020
  • Review verified by G2

What do you like best about the product?
Easy to use, can prepare different spaces and scroll/move from one to another, you can share easily, free personnal account.
Perfect for online trainings : good for collaboration work, you can bring people to the visual you want, you can share the results easily at the end of the training/meeting, there is a timer included.
What do you dislike about the product?
Nothing.
I did not tried the video chat.
What problems is the product solving and how is that benefiting you?
I'm using it for story mapping, and other visual tools helpful for project scope definition and communication.
Recommendations to others considering the product:
Explore its possibilities, enjoy the easy use.
Perfect for visual management.
Allow to save a lot of time for meeting records compared to real whiteboard.


    Insurance

One Stop Collaboration and Organisation Shop

  • November 24, 2020
  • Review verified by G2

What do you like best about the product?
I love the intuitive nature of Miro as it is very easy to use for new users and you can choose how immersed you want to become in all the features. The Miro community has also been a fantastic asset and me to quickly learn advanced capabilities within the program in order to evaluate its suitability for our company. I was also able to see an item I added to the forum Wishlist embedded in the program which gives me confidence that Miro is responsive to it's users requirements. The updates that have rolled through in the months that I have been using Miro also highlight this connection to users and has been backed up by the several communications I have had with the company and their fantastic response time and thoughtful replies. We began using Miro as a collaboration tool and have now progressed to establishing team based workflow management boards and individual contributor boards as well. It has replaced completely my to do list as it allows me to categories and move work items between weeks, projects and status's easily. This has all been accomplished using the free version while building the business case for us to purchase licenses. The Miroverse also has some fantastic examples that I have used for various purposes or taken inspiration from, they are also very easy to use as you can copy entire boards. I am using Miro every day now for many different purposes and responsible for onboarding others within the business and find that my skills and ability are constantly being increased as there seems to be endless functionality and applications for such a divers program, it is as they say a blank slate, ready for us to create.
What do you dislike about the product?
Given the pricing I would have expected more advanced workflow management templates. Movement on the board and the zoom in feature has ruined me for other programs I often find myself trying to zoom in or drag across excel spreadsheets which much to my disappointment does not work. We struggled with the board structure when participants on my board were then wanting to have their own account and were not able to find much information about this on the help sites that was specific to the free version. However I can understand wanting to limit usage while on the free version however this was a slight barrier we had to overcome as we were looking to onboard as many people as possible to assist in adding evidence to the business case.
What problems is the product solving and how is that benefiting you?
Our main problem was collaboration between multiple business sites which was compounded by COVID 19 and having all our teams work from home. Miro enable us to keep in touch and collaborate on multiple projects across multiple teams all on the one platform. The ability to embed content from other programs also solved an problem we had been having with users needing to switch between multiple programs during meetings and workshops. We initially started using Miro to collaborate with other teams however we were also investigating work flow management software that we could roll out but found the cost prohibitive given that we also needed to purchase a collaboration tool as well, Miro was the perfect solution as it enabled us to have both under the one license.


    Automotive

Great for collaboration with different clients

  • November 23, 2020
  • Review provided by G2

What do you like best about the product?
Best about Miro is that the learning curve is short! Ability to duplicate a space to be able to securely share with different clients
What do you dislike about the product?
trying to upgrade or transfer account is too difficult - have to wait days to receive response and get system changed over. No direct phone call to get it done. No direct online way to do it.
What problems is the product solving and how is that benefiting you?
Variations of options for a technical driving features.
Benefits include: being able to house info in one spot from various groups, individuals may go in to work as needed, continue to develop ideas once logged and session does not just exist in a traditional 1 hr sense, users may import images, reports may be generated so a record of the sessions may be stored in files


    Alfred T.

Great collaboration tool during COVID !

  • November 23, 2020
  • Review verified by G2

What do you like best about the product?
Fantastic way to collaborate, have virtual workshops with large groups of people. I don't think there is a limit to the number of participants on the board which was great. The templates were wonderful and helpful, got us started really quickly. Easy to share where you're looking at just by clicking the user icons. You can add easily add photos / diagrams - which you could edit though. Teams could quickly organize their thoughts and group them into categories.
What do you dislike about the product?
When u have shapes, ie. boards to add sticky notes on - when you try to move objects around, it tends to drag the wrong area if u miss click. Also, similar challenges when trying to reorganize the sections on the board. We couldn't duplicate areas / ideas easily - we had to click multiple items, then try to copy and paste and it then drag it. Quite inconvenient when we were trying to group ideas from one category to the next. Would have been great if we could vote on ideas easily. Also another wonderful feature would be if we can export the ideas into a file by categories. I'd love if there was a way that helpful tips and tricks could be shared further as we are using the boards for various different type of activities. What could be really cool would be to also include a few ice breaker games or challenges on the board to get teams engaged on the board as well.
What problems is the product solving and how is that benefiting you?
Allowed us to remote or virtually workshop efficiently especially during COVID. Team was able to collaborate, feel connected and included in the discussion and brainstorming sessions.
Recommendations to others considering the product:
Definitely have started encouraging my colleagues to start using this tool more as it's a great way to collaborate during this remote situation.


    Amol K.

Excellent collaboration tool for PI planning activities

  • November 23, 2020
  • Review verified by G2

What do you like best about the product?
Simple and intuitive interface, easy to follow
What do you dislike about the product?
limits imposed on non enterprise version
What problems is the product solving and how is that benefiting you?
Very intuitive tool for PI planning activity....we got the tool just few says before starting the PI planning and everyone was so skeptical about using it at first but for our surprise the moment we started using it, we were able to use it very effectively for the PI planning.....the best part if it has all elements of physical PI planning activities available online....very very useful tool.
Recommendations to others considering the product:
Very useful tool for PI planning...highly recommended....full potential can be seen in enterprise edition where you get plugins to integrate with JIRA tool as well....very simple and effective tool.


    Retail

A multi-purpose virtual whiteboard

  • November 22, 2020
  • Review verified by G2

What do you like best about the product?
The flexibility of creation for many different purposes, like journey mapping, workshop, thought organisation, retrospective and etc. A lot of module are preset, making it easier for everyone to access and start create their own. I used it to run workshop with distributed team, it's really easy to duplicate items. ( It's especially convenient when duplicating outcome from the previous session in the workshop to carry forward to the next session, which used to be hand written, and time consuming to move post-it around or re-write ). it's also easy for everyone on the team to join and participate within a big organisation.
What do you dislike about the product?
When using " Post-it " feature, the text inside the post-it becomes smaller and smaller as I type, and there will be many different font sizes as the boards gets bigger and bigger. Sometimes it can be hard to read especially when I'm sharing the screen. For team who are less familiar with visual tools like this, it can be quite easy to get lost in the infinite white board and don't know how to zoom in or out in the beginning, or even tying on post-it takes a bit of time to learn.
What problems is the product solving and how is that benefiting you?
- Workshop with distributed and cross-functional team to ideate and reach alignment efficiently
- Communicating idea quickly, without building a formal slide.
- A lot of preset tools and template in Miro, making it really easy to start.
- Inspired by " Miro Universe " as well, seeing how other people use it in different context.
Recommendations to others considering the product:
It's a great tool for distributed team. Might worth considering some onboard training for new users who don't use visual tool on a daily basis, a quick introduction at the starting point of the workshop can make things go smoother.


    Architecture & Planning

Amazing experience for Architecture work

  • November 21, 2020
  • Review verified by G2

What do you like best about the product?
I like that Miro is easy to use and that you can see all the user going around the page. I appreciate that you can zoom in and out on different scales.
What do you dislike about the product?
Miro old have different options of pages and could have a platform for a proper presentation
What problems is the product solving and how is that benefiting you?
With Miro, we are solving the fact that the work is showed on a platform where everyone has access to. Where you can draw on the pages to show some ideas. You don’t feel alone in front of your computer since you see other people cursor.