Meltwater Suite
MeltwaterReviews from AWS customer
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Love the Connections Feature
What do you like best about the product?
Connections with other working professionals
What do you dislike about the product?
Lots of very similiar talks & not very much variety
What problems is the product solving and how is that benefiting you?
It helps with a lot of analytics
Powerful Capabilities, But a Bit Confusing to Navigate
What do you like best about the product?
It has a lot of capabilities and has a lot of tools ready to use
What do you dislike about the product?
It’s a little confusing to use the platform since there are a lot of tools. It’s not as intuitive as compared to other tracking platforms.
What problems is the product solving and how is that benefiting you?
It’s tracking media for us and gives us access to outlet profiles and media contacts
User-Friendly with Accurate Insights
What do you like best about the product?
I like how accurate the data is and the AI summaries. Meltwater allows me to present accurate insights based on this data to my clients. It is more user-friendly, the support is great, and the cost is reasonable. The initial setup was very easy, and the support team made it very conducive.
What do you dislike about the product?
I wish the data could be collected in larger segments than the 15 month rolling period.
What problems is the product solving and how is that benefiting you?
I use Meltwater for social listening to collect accurate data and insights, which helps me generate reports for clients by capturing social mentions.
Effective Media Management and Analytics
What do you like best about the product?
I like the new PR Assistant, as it helps me speed up writing press releases and media alerts. The ease of use of Meltwater makes it great for making reports. I also appreciate the analytics feature, which assists me in explaining to my bosses why we received or didn't receive any coverage. Maintaining contact lists and knowing who is reading my releases is very helpful.
What do you dislike about the product?
I didn't have any complaints yet. But maybe it could help me narrow my media contact list to be more relevant.
What problems is the product solving and how is that benefiting you?
I use Meltwater to track and manage press releases, maintain contact lists, and see who engages with my releases. The PR Assistant speeds up my writing, and analytics help me explain media coverage to my bosses. It's easy to use and makes reporting simple.
Efficient Reporting with Minor Source Gaps
What do you like best about the product?
I like the dashboards and how easy it is to build reports for clients with Meltwater. I am able to show AVE for all media clips for clients, which is really helpful. The initial setup was easy too.
What do you dislike about the product?
Sometimes I am unable to find clips to smaller local sources
What problems is the product solving and how is that benefiting you?
I use Meltwater for tracking multiple items efficiently and building reports for clients easily, showing AVE for all media clips.
Real-Time Metrics and Effortless Reporting That Streamline Operations
What do you like best about the product?
Reduction in headcount in house. Real time metrics and ease of reporting/filtering across many areas.
What do you dislike about the product?
Cost prohibitive potentially for clients
What problems is the product solving and how is that benefiting you?
time efficiency doing manual research and track back to monitoring across marketing initatives
Boolean Search That Delivers the Results I Need
What do you like best about the product?
The boolean search works great to get the results that I need
What do you dislike about the product?
sometimes the period selection drop-down menu does not work properly. Also in monitor there's a reset at some point and instead of loading more news in the chronological order selected by you, it goes back to the pre-selected previous period.
What problems is the product solving and how is that benefiting you?
Getting news stories from across the world.
Staying on Top of Industry Trends with Meltwater’s Latest Features
What do you like best about the product?
I’m learning about all the new industry trends and the latest features of Meltwater.
What do you dislike about the product?
It seems to prioritize certain media outlets. With some features, such as Mira briefs, I sometimes get different results.
What problems is the product solving and how is that benefiting you?
What trends relevant to our organization are resonating and provides in depth analysis of those moments
Great Data and Actionable Insights
What do you like best about the product?
Meltwater has great data and insights to share with my clients, support we receive from the customer service team is great
What do you dislike about the product?
I wish the media database was a bit more comprehensive and specific for smaller industry trade publications.
What problems is the product solving and how is that benefiting you?
Meltwater is solving my clients reporting needs and ensuring we are providing enough data and information while leveraging new AI tools.
Advanced Features with AI Functionality, But Pricey
What do you like best about the product?
I'm very strongly considering switching to Meltwater because of how far advanced it is, including all the AI functions. I like the potential for doing media monitoring, social listening, and reaching out to social influencers. I think having more real-time access to reporters and social influencers is a key benefit. I also find it appealing that I could reach out directly and pay social influencers directly. Additionally, I believe the initial setup would be easy as I'm already working with a sales rep.
What do you dislike about the product?
It's a little pricey
What problems is the product solving and how is that benefiting you?
I think Meltwater could give me more real-time access to reporters and social influencers.
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