Meltwater Suite
MeltwaterReviews from AWS customer
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Sometimes hard to make sure you take the time every day to get full value. More automation.
What do you like best about the product?
The summit!
All joking aside the ability to stay up to date and current.
All joking aside the ability to stay up to date and current.
What do you dislike about the product?
Sometimes you get a lot of noise in the mix.
What problems is the product solving and how is that benefiting you?
Better media monitoring. Before I was doing it manually.
Making life easier with Meltwater
What do you like best about the product?
Meltwater is super helpful for my day to day. Whether it's sorting journalists or writing press pitches. I always know meltwater will have my back.
What do you dislike about the product?
Sometimes meltwater just doesn't work... but the support team is very helpful.
What problems is the product solving and how is that benefiting you?
My main one isn't here, but building and writing press pitches!
Great for tracking breaking news and customer sentiment.
What do you like best about the product?
I like the tagging feature which helps me filter between our county government and specific elected officials.
What do you dislike about the product?
I would love to see more smaller publications in the explore feed.
What problems is the product solving and how is that benefiting you?
We are definitely going to add the influencer package so we can find more brand ambassadors to share how the county helps them.
I really like the tools, but find it overwhelming at times
What do you like best about the product?
I like that it is constantly updating and modernizing.
What do you dislike about the product?
I get overwhelmed by the tool. I don't feel like I fully can grasp everything it offers and understand how to use it
What problems is the product solving and how is that benefiting you?
It is restrictive on what platforms it monitors. I wish it was connected to Facebook, Instagram, TikTok
Reliable when listening digital noise
What do you like best about the product?
Digital digest that summarizes what is being talked
What do you dislike about the product?
The team doesn't touch back with us often for questions/comments
What problems is the product solving and how is that benefiting you?
Digital media listening
Giving us data and insights much faster and with more color
What do you like best about the product?
It's easy to use and is packed with features that serve the needs of a wide variety of our stakeholders. It's become an essential tool for our public relatikns teams.
What do you dislike about the product?
A common gripe is that Boolean has been difficult for most newcomers to master, but that has now changed with the new features that were introduced today. Another gripe is the quality of the data - even after we filter by 'News' in the tool, we still get a lot of filler websites that reproduce our press releases and blogs but don't provide any insight.
What problems is the product solving and how is that benefiting you?
We used to pull all our media mentions manually and had to do so within a short period of time. This was extremely time consuming and gave us no time to measure sentiment. Meltwater solves both problems by scraping the web for articles for us, and provides us with sentiments that we can report to our stakeholders on.
Making social tracking 100x easier.
What do you like best about the product?
I like that I receive daily emails with our Meltwater insights. It's the first thing I look at every morning as a communications professional.
What do you dislike about the product?
I am still struggling with the interface
What problems is the product solving and how is that benefiting you?
Being able to pin point how misinformation spreads in our agriculture industry.
Great social scrapping
What do you like best about the product?
All in one platform/dashboard that is customizable per activation to track how well (or not) we are showing up
What do you dislike about the product?
IG stories and TikTok tracking as those are primary ways for influencers are engaging and tagging us
What problems is the product solving and how is that benefiting you?
Getting us better data than cision
Effective platform
What do you like best about the product?
I've found Meltwater to be easy to use and effective for PR campaigns.
What do you dislike about the product?
I look forward to future AI integration, which is currently lacking.
What problems is the product solving and how is that benefiting you?
Meltwater is helping me to reach the media in our space.
Has its quirks, but helps our communication efforts run more smoothly.
What do you like best about the product?
The Engage feature-- scheduling social media posts for our organization and seeing what others are posting about us.
What do you dislike about the product?
It has its quirks-- some bugs when typing out posts for scheduling, and we can't schedule posts on Threads or tag on IG.
What problems is the product solving and how is that benefiting you?
Meltwater allows us to plan our posts in advance, see what others are posting about our organization, and view analytics in one place.
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