Meltwater Suite
MeltwaterReviews from AWS customer
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Shady renewal practices and an okay platform
What do you like best about the product?
The social posting feature is fine. I like the ability to export PowerPoint. The social reporting feature is also fine, but not super customizable. The monitoring tool is helpful to pull in news mentions of the company or client mentions.
What do you dislike about the product?
I signed up to use Meltwater, as I was promised that it could be used as an employee advocacy tool, where I could share articles and posts for my employees to share out on their own social media accounts. It does do that, but only for a total of 5 accounts at my price ($14K per year), which... 4 of those are taken up by the company accounts. Then, I asked if I could compile a newsletter or report out of the articles I had found. You can, but for it to look nice, you also have to pay extra. Also, you can't tag people on LinkedIn posts.
What problems is the product solving and how is that benefiting you?
It does pull together cross channel metrics for social media.
Mighty Powerful Communications Tool
What do you like best about the product?
I really like the ability to do a deep dive into our communications effectiveness with the tools available on this platform.
What do you dislike about the product?
It can be a bit overwhelming to learn how to efficiently use the platform.
What problems is the product solving and how is that benefiting you?
Puts all the data in one place
Excellent tool
What do you like best about the product?
Meltwater is easy to use but anytime I need assistance, my rep is a phone call away and works with me to achieve whatever needs I have. In addition, the training is top notch!
What do you dislike about the product?
It's not integrated to LinkedIn, which I know has been in the works.
What problems is the product solving and how is that benefiting you?
Giving quantification to our PR initiatives.
User friendly, innovative platform
What do you like best about the product?
Meltwater's free learning platform compliments its user friendly platform very well, making new tech easy to learn!
What do you dislike about the product?
AI is not the easiest thing to learn, so programming Boolean can have a learning curve for media monitoring.
What problems is the product solving and how is that benefiting you?
Instant alerts. This helps us deliver news timely.
Klear Review
What do you like best about the product?
Klear has been an exceptional tool for Influencer marketing for the past 3 years. It is easy to use and provides tons of information.
What do you dislike about the product?
I wish we could have a larger calendar look for all partnerships to see whats coming up and when for all of our clients.
What problems is the product solving and how is that benefiting you?
the tool helps us calculate EMV and is great for helping us naviagate through influencers with an authentic audience
User friendly
What do you like best about the product?
It is easy to navigate and discover new options for clients.
What do you dislike about the product?
Wish there were more tutorials on how to search in other areas.
What problems is the product solving and how is that benefiting you?
Influencers for our clients
Superior Industry Insights
What do you like best about the product?
The Meltwater summit truly offered insights for people of all industries. Not only was I able to gain valuable insight into supporting me in my role and industry, I was able to hear how other industries are functioning in such a communicative world.
What do you dislike about the product?
I think I do not fully understand the interface of it some times, and it takes me a minute to understand where to find things. But once I find them I am able to use them how I like.
What problems is the product solving and how is that benefiting you?
Working in an industry that can be so full of misinformation it is great to be able to see the root of the attacks.
Great experience!
What do you like best about the product?
The metrics feature. Love being able to analyze on our social media metrics easily.
What do you dislike about the product?
The price of new features is sometimes too high for my company to add on.
What problems is the product solving and how is that benefiting you?
Helps us find new media markets to enter. Helps us track social media data and manage our accounts easily.
Meltwater's is an essential day to day tool as a PR professional.
What do you like best about the product?
I really having all of my organization's media mentions in one handy platform. It is easy to navigate. I especially find the emailed reports of mentions helpful.
What do you dislike about the product?
I found creating insight reports slightly difficult, however, with the new updates and ability to edit multiple aspects of the report very helpful and advantageous.
What problems is the product solving and how is that benefiting you?
Meltwater allows monitoring media mentions very easy and accesible.
Worked with Meltwater for more than 5 years and have had a great experience.
What do you like best about the product?
I love support we receive from our reps Meltwater. They are always there to help when we need it, answer all our questions (in a timely manner), and are open to our feedback!
What do you dislike about the product?
It can be difficult to use for new users. It takes time to understand the platform.
What problems is the product solving and how is that benefiting you?
It is helping us show metrics for our PR work, showing the impact we have on the company and our stakeholders. We are able to use these metrics in presentations with senior leadership.
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