Meltwater Suite
MeltwaterReviews from AWS customer
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Easy platform to use
What do you like best about the product?
The platform is easy to navigate and visually appealing.
What do you dislike about the product?
What I think can be improved on the platform are the approval process of the social media aspect, Engage, and the notifications that come in the email.
What problems is the product solving and how is that benefiting you?
We are currently using the Meltwater platform for our social media scheduling and posting. We previously used it for PR and Media monitoring as well.
Staying one step ahead with media monitoring
What do you like best about the product?
What we at Boite à clés like best about Meltwater is the media monitoring option. We can stay on top of our clients' current affairs and are always the first to know. We also often use the newsletter option. Our clients are always satisfied with the content we send to them.
What do you dislike about the product?
Not Meltwater's fault, but the lack of social media access makes media monitoring difficult. We would like to have access to what the public on social media is saying about articles. We know that Meta has many confidentiality parameters, so we know it cannot change for Meltwater.
What problems is the product solving and how is that benefiting you?
Meltwater simplifies media monitoring because, with the Explore section, I don't have to research articles manually. Not only does it facilitate this task, but it also finds a more thorough search compared to manual research, where I could miss important news articles.
Helpful platform for media monitoring
What do you like best about the product?
I receive media alerts in real-time and they are comprehensive.
What do you dislike about the product?
The platform is a bit confusing to use and not as user friendly as it could be.
What problems is the product solving and how is that benefiting you?
It is helping me keep track of media coverage, both positive and negative, as it happens.
Easy and detailed platform to use for managing influencers marketing!
What do you like best about the product?
It has many featuers that you can use to manage your list if infleuncers, creat reports and keep track of all content.
What do you dislike about the product?
Sometimes it does not show corrct demographics!
What problems is the product solving and how is that benefiting you?
It seloves the reporting problems, in whcih we are able to have all content on one place.
Meltwater is mostly great for social media publishing and monitoring!
What do you like best about the product?
My favorite features in Meltwater are the ability tag posts and pull metrics based on those tags. It's helped us quantify the results of our strategy and provide that information to donors and other people at our organization.
What do you dislike about the product?
We've had some issues with pulling data, but luckily they're very responsive and can usually fix more serious issues within a few weeks. Sometimes the platform is a bit slow and glitchy, but is typically fine after you refresh the page
What problems is the product solving and how is that benefiting you?
Meltwater helps us provide more meaningful metrics because it allows us to tag posts by topic and then pull social media analytics for posts according to the topic. It also helps us organize content in the asset library, which is very helpful for reposts and staying organized!
Very Clear and helpful platform that allow us to manage influencer campaigns in one place.
What do you like best about the product?
The profile section, where we are ableto see really great insights/metrics from the influencers we are searching for
What do you dislike about the product?
That the discoveraibility side of it is not as good. it would be great if there was a way to do a rabbit hole search (influencers that are simialr to the one you searched, etc).
What problems is the product solving and how is that benefiting you?
streamlining the influencer process, form discovering, sourcing and having them all in one campaign to analyse results after.
Social Media Manager
What do you like best about the product?
it houses all of my content and is easy to tag content
What do you dislike about the product?
That you can't save specific analytics dashboards to reference later. example: campaign dashboards have to be recreated each time you reference it. I want to be able to save the dashboard and check in on it with limited clicks
What problems is the product solving and how is that benefiting you?
monthly analytics
campaign tracking
campaign tracking
It is fairly easy to use and helps our org track our media reach
What do you like best about the product?
media monitoring; reporter/outlet contact list
What do you dislike about the product?
Social media posting can be glitchy sometimes (image quality is reduced, issues with carousel postings)
What problems is the product solving and how is that benefiting you?
Media monitoring to track our media reach and impact. Social media analytics to help supplement our reporting and track our reach on digital platforms
Fantastic experience, makes my job so much easier and productive
What do you like best about the product?
The ability to search for specific targeted journalists means I can not waste time spamming entire mailing lists and focus on press releases for a particular group looking to get media coverage and build relationships within those niches.
What do you dislike about the product?
The limitations. Only being allowed to create journalist groups at 500 emails, or only allowed to do 1000 in a day - I have to waste time creating silly workarounds so that I can get my job done. It's aggravating.
What problems is the product solving and how is that benefiting you?
It solves the problem of tracking down journalists in niche markets or that are covering specific stories during a certain time frame so that I can reach out directly to them with whatever my message or story is at that time.
Klear for Influencer Identification
What do you like best about the product?
The most helpful piece of Klear is the ability to identify influencers. Having everything in one place (content, approvals, feedback, etc.) is helpful and makes it easier to jump in.
What do you dislike about the product?
There are a few things that aren't perfect with Klear. Sometimes it is tricky to find influencers based on keywords searches. Sometimes locations aren't accurate. While the reporting function is helpful, and pretty easy to update, it's not perfect so does require time to double check everything.
finally the tool is expensive.
finally the tool is expensive.
What problems is the product solving and how is that benefiting you?
Helping identify influencers to reach out to on behalf of clients to help with brand awareness and reach. We've also been able to use klear to identify content creators to support our production needs.
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