Zscaler Private Access Service Edge

What do you like best about the product?

Very secure and fast for inter accessing and routing and have more features for stop and re enable and clear caching and easy for update and maintenance

What do you dislike about the product?

Complex troubleshooting, opaque logs, steep initial setup curves for app mapping, and occasional latency drops when routing through PoPs. High licensing cost for premium add-ons

What problems is the product solving and how is that benefiting you?

Replaces risky VPNs with seamless Zero Trust access, locking down internal apps without exposing the entire network. Benefits us with better attack surface reduction, faster user connections, and simple policy management.

What do you like best about the product?

I like Zscaler Private Access because it provides secure access to internal applications without exposing them directly to the internet. It follows a Zero Trust approach by verifying users and controlling access based on their permissions, which helps ensure that only the right people can reach the right resources. It also reduces the risk of unauthorized access and supports secure remote working. From a security point of view, it’s useful for strengthening access control while also reducing the overall attack surface.

What do you dislike about the product?

One thing I dislike about Zscaler Private Access is that troubleshooting connectivity issues can sometimes be difficult and time-consuming. In an infosec role, it’s important to quickly determine whether a problem is tied to user access, application configuration, or underlying network connectivity, and that isn’t always easy. At times, policy configuration and access management also take extra effort to get right. Overall, I think the user interface and reporting could be simpler and more user-friendly for day-to-day operations.

What problems is the product solving and how is that benefiting you?

Zscaler Private Access helps address security issues tied to remote access, unauthorized access, and the risks that come with exposing internal applications to the internet. From an infosec perspective, it supports applying Zero Trust policies, granting access based on user permissions, and reducing the overall attack surface. It also makes secure remote access simpler for employees, while giving the security team a more effective way to manage and control access. Overall, this strengthens security and lowers the risk of unauthorized access to company resources.

What do you like best about the product?

Zscaler is a powerful tool that can monitor internet traffic across different workspaces, helping protect each user’s privacy and prevent information leaks through unauthorized websites and tools.

What do you dislike about the product?

As far as downsides I have encounter none so far, since have prevented already leakage of information from each team member on my department. I would add the configuration it is tedious but not considering a downside.

What problems is the product solving and how is that benefiting you?

Zscaler has helped solve a lot of situation since we work with sensitive information related with blockchain and credit cards. It solved the security on each environment.

What do you like best about the product?

I like how Zscaler Private Access gives me secure, reliable, and easy access to company applications and resources from anywhere without the hassle of a traditional VPN. It helps protect sensitive information, and once everything is configured, connecting to company applications is relatively easy. The initial setup was fairly straightforward, though it required some IT support.

What do you dislike about the product?

Sometimes my connection is slow, especially when I open internal applications or reconnect after a network change. I also sometimes have to authenticate repeatedly, and I’d like the login and verification process to be quicker and smoother. The initial setup was fairly straightforward, but I needed some IT support to configure it and set up user access.

What problems is the product solving and how is that benefiting you?

I can securely access company resources from different locations.

What do you like best about the product?

It doesn't impact performance on the computer, everything is accessible unless explicitly blocked by policy. It functions well and has minimal updates as well.

What do you dislike about the product?

Sometimes the websites that are blocked by Zscaler don't make a lot of sense. It'll detect some things as a threat or under a category when that may not be correct.

What problems is the product solving and how is that benefiting you?

It's definitely solving the big problem of security - which is users accessing random and unauthorized websites which they should not be. That's directly beneficial for a security person.

What do you like best about the product?

I really like the ease of use of Zscaler Private Access and their strong backbone network. We've had no network problems when connecting and accessing internal applications. They have a very good product, and their support has been very helpful.

What do you dislike about the product?

Uh, maybe the way they uh, um, have this uh admin console configure the policies could be improved. Maybe the user experience of the UI.

What problems is the product solving and how is that benefiting you?

I use Zscaler Private Access to avoid VPN issues, allowing security professionals to customize access policies and users to access internal applications easily.

What do you like best about the product?

What I like best about Zscaler Private Access (ZPA) is its secure and seamless remote access to internal applications without requiring a traditional VPN. It provides strong security through Zero Trust architecture, ensuring that users can access only authorized applications. The easy connectivity, reliable performance, and centralized management make it an excellent solution for enterprise environments. It also simplifies IT administration and improves the overall user experience.

What do you dislike about the product?

One thing I dislike about Zscaler Private Access (ZPA) is that troubleshooting connectivity issues can sometimes be complicated. Initial setup and configuration require technical knowledge, and identifying the root cause of access issues can be time-consuming. Additionally, occasional connection delays and dependency on a stable internet connection can affect the user experience.

What problems is the product solving and how is that benefiting you?

Zscaler Private Access (ZPA) solves the challenges of traditional VPN connectivity by providing secure and seamless access to internal company applications. It allows employees to work remotely without compromising security. Its Zero Trust approach helps prevent unauthorized access and reduces security risks. From an IT support perspective, it simplifies remote access management, reduces VPN-related issues

What do you like best about the product?

I love Zscaler Private Access because it is easy to install and its user interface is quite simple. It works well on every network connection, making tasks easier.

What do you dislike about the product?

Currently, there is nothing like that.

What problems is the product solving and how is that benefiting you?

Zscaler Private Access makes working from home easy by acting like a VPN, and it works well on any network connection. Installation and the simple UI enhance the experience.

What do you like best about the product?

It is very useful when accessing private applications that are hosted on-premises. It replaces traditional VPNs and provides Zero Trust Network access with enhanced security.

What do you dislike about the product?

1. A little bit complex configuration setup. 2. Depends on service edge, and if the service edge is near, latency is good, but if the service edge is far, there will be latency issues.

What problems is the product solving and how is that benefiting you?

It is solving the access part and performance part. By using this, performance will improve by 50% compared to using traditional VPNs. Access policy using MFA is best.

What do you like best about the product?

I can see it will be helpful with the enterprise. It can supply the security access when using Zscaler and you can be protected with the tunnel. I can see that

What do you dislike about the product?

Some destination host or services show that high latency when the traffic from client go through via Zscaler tunnel. Additionally, I also see some services like DNS can be encrypted

What problems is the product solving and how is that benefiting you?

Zscaler Private Access (ZPA) solves critical security and operational challenges associated with legacy Virtual Private Networks (VPNs). Problems Solved: Broad Network Exposure: Traditional VPNs grant users full access to the network, increasing the risk of lateral threat movement. ZPA enforces Zero Trust Network Access (ZTNA), connecting authorized users directly to specific private applications rather than the entire corporate network. Exposed Attack Surfaces: ZPA makes internal applications invisible to unauthorized users and the public internet, preventing inbound attacks. High Latency and Complexity: It eliminates backhauling traffic through legacy VPN concentrators, reducing congestion and hardware management overhead. Key Benefits: Enhanced Security: You get least-privilege, identity-based access, significantly lowering the risk of data breaches. Seamless User Experience: Enjoy fast, low-latency connectivity to hybrid cloud and on-premises apps automatically. Operational Efficiency: IT teams save management time, cut infrastructure costs, and safely support remote or third-party users without complex configurations.