Zscaler Private Access Service Edge
Zscaler, Inc.Reviews from AWS customer
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Strong Security, But Latency Can Be an Issue
What do you like best about the product?
Enjanced security is the perfect feature of zscaler. It prevents where a hacker gets on a network and jumps from one system to another- which is not possible with ZPA
What do you dislike about the product?
Performance & Latency: Because traffic must travel to a Zscaler data center before reaching your application, users may experience "hops" that add latency
What problems is the product solving and how is that benefiting you?
The level of security provided by zscaler because it belives in the principle. Never trust always verify.
In this way, hackers cannot enter our systems and our data can be secure
In this way, hackers cannot enter our systems and our data can be secure
Effortless Remote Access, Minor Performance Hiccups
What do you like best about the product?
I find Zscaler Private Access incredibly easy to use, which is a big plus for me as I don't have to manually connect. It's convenient because it runs in the background, removing extra steps from my daily workflow. This helps me focus on my work instead of worrying about connection issues. I also appreciate the security it offers, and the initial setup was smooth since IT provided clear instructions, leaving me with no issues.
What do you dislike about the product?
Sometimes it feels slower than usual and it is hard to tell if it's the network or the app.
What problems is the product solving and how is that benefiting you?
I use Zscaler Private Access to securely and effortlessly access my company's internal systems remotely, eliminating the need for traditional VPNs. It simplifies my workflow by running in the background and focusing on my work, not on the connection.
Secure Access, but Setup Needs Improvement
What do you like best about the product?
I like that Zscaler Private Access is secure.
What do you dislike about the product?
Setting up process especially when multiple people are using the same computer often doesn't work or is very daunting
What problems is the product solving and how is that benefiting you?
I use Zscaler Private Access to authenticate and access work-specific files, ensuring only authorized people have access.
Exceptionally User-Friendly Experience
What do you like best about the product?
It is user friendly and not complicated. Users like fedex pilots will grant access to it with their employee ID and aithorized with Okta verify which make it more secure.
What do you dislike about the product?
When updating IOS the application faces some problems and requires some troubleshooting steps to be taken in order to fix and that require second help.
What problems is the product solving and how is that benefiting you?
For my work as Fedex ipad support I provide support to pilots ipads and this requires being in the same network with them. And Zscaler provides ease of access to provide this support.
Fast, Seamless Access with Enhanced Security
What do you like best about the product?
Users only get access to the apps they need, not the whole network.
You don’t have to connect to a slow, old-style VPN.
It sends you to the app in the quickest path, so things load faster.
You just open your app, and it works in the background.
Apps stay hidden from the internet, so attackers can’t see them.
You don’t have to connect to a slow, old-style VPN.
It sends you to the app in the quickest path, so things load faster.
You just open your app, and it works in the background.
Apps stay hidden from the internet, so attackers can’t see them.
What do you dislike about the product?
Setup can be tricky – Getting all the rules, apps, and connectors right can take time.
Troubleshooting is not always easy – When something doesn’t work, it can be hard to see why.
Cost – It can be expensive for some organizations.
Troubleshooting is not always easy – When something doesn’t work, it can be hard to see why.
Cost – It can be expensive for some organizations.
What problems is the product solving and how is that benefiting you?
Old VPNs are slow and risky.
Users need access to apps from anywhere, safely.
Hackers can see apps if they are on the network.
Managing who can access what is hard.
Users can safely reach only the apps they need, from anywhere.
Apps stay hidden from the internet, so it’s harder for hackers to attack.
No slow VPN – work is faster and smoother.
Admins can control access easily without giving full network access.
Users need access to apps from anywhere, safely.
Hackers can see apps if they are on the network.
Managing who can access what is hard.
Users can safely reach only the apps they need, from anywhere.
Apps stay hidden from the internet, so it’s harder for hackers to attack.
No slow VPN – work is faster and smoother.
Admins can control access easily without giving full network access.
Secure Access without Speed Compromises
What do you like best about the product?
I like that Zscaler Private Access does not reduce the connection speed; my internet remains just as fast. Also, it is very easy to connect to Zscaler and, so far, I haven't had any problems, unlike other tools I've used in the past. The initial setup was also very easy. I would definitely recommend Zscaler Private Access to a friend or colleague.
What do you dislike about the product?
The only thing I don't like is that after a certain amount of time, it disconnects by itself, and I have to reconnect it. I'm not sure how long, but I would venture to say approximately 3 hours of inactivity. Sometimes I need it to stay connected and it doesn't happen.
What problems is the product solving and how is that benefiting you?
I use Zscaler Private Access to securely connect to my company's services, allowing me to access tools like Cyberark and remote desktop without reducing my connection speed.
Seamless Cloud Security with Zscaler: Fast, Reliable, and Easy to Use
What do you like best about the product?
Our organisation has switched from existing VPN to Zscaler and it is really doing a great job in kind of cyber security. It is easy to install and operate one of the best fully cloud solution any one can at any corner of world can easily get this software. It has good unified solution which combines ZIA, ZPA, DLP etc. The real time telemetry is above the mark and it inlines with SSL inspection. Faster and reliable. It is easy to configure, troubleshoot and monitor.
What do you dislike about the product?
The interface or UI can be more enhanced and sometimes the reports slowdowns in SSL inspection apart from this everything is good. Sometimes it get disconnect automatically.
What problems is the product solving and how is that benefiting you?
We mostly use Zscaler for Private application access (ZPA) which allow our own software to run hassles free and monitoring user experience and productivity.
Fast, Safe, and Frictionless Access
What do you like best about the product?
What I appreciate most about Zscaler Private Access is its ability to deliver secure and seamless access to internal applications without the need for traditional VPNs. By adopting a zero-trust approach, it not only reduces the attack surface but also enhances the user experience and streamlines access management.
What do you dislike about the product?
One aspect I find frustrating about Zscaler Private Access is that troubleshooting can be quite difficult at times. Since access is separated from the underlying network, resolving connectivity problems often means working through several layers, including policies, connectors, identity, and application settings.
What problems is the product solving and how is that benefiting you?
Zscaler Private Access addresses the shortcomings of traditional VPNs by offering secure, identity-based access to internal applications without exposing the entire network. By removing the need for full tunnel VPNs, it helps reduce the attack surface and blocks lateral movement within the network. For me, this results in enhanced security, easier access management, and a noticeably faster, more seamless user experience.
Enhanced Security and Seamless Experience
What do you like best about the product?
I appreciate the enhanced security that Zscaler Private Access provides by allowing no network access and eliminating the need for public IP addresses. This means users never have direct network access, and it reduces the risk of security breaches since attackers cannot see or ping the network. The feature that applications remain hidden and require no NAT makes them invisible to potential attackers, which significantly bolsters security. Furthermore, I enjoy the seamless user experience Zscaler Private Access offers as it operates quietly in the background, making the transition smooth and user-friendly without interrupting workflow.
What do you dislike about the product?
Even though Zscaler Private Access provides substantial benefits, the migration process was somewhat challenging. Some of the difficulties included mapping network-access-based systems to app-based access, identifying all internal application user accesses, and dealing with user resistance.
What problems is the product solving and how is that benefiting you?
I use Zscaler Private Access for secure remote access, eliminating slow, unreliable VPN. It offers no network access, no need for public IPs, and a seamless user experience, reducing security risks and keeping applications hidden from attackers.
Seamless Zero-Trust Access That Replaces VPNs Effortlessly
What do you like best about the product?
I like that Zscaler Private Access completely removes the need for traditional VPNs. It provides seamless, zero-trust access to internal applications without exposing the network, which significantly reduces attack surfaces. The user experience is smooth, connections are fast, and access policies are easy to manage across distributed teams.
What do you dislike about the product?
I don’t dislike much about ZPA, but when something does go wrong, it’s not always obvious where the issue is whether it’s connectivity, policy, or the Zscaler client. It takes a bit of learning to get comfortable with the troubleshooting flow.
What problems is the product solving and how is that benefiting you?
ZPA has solved a lot of the friction I used to face with VPNs, slow logins, dropped connections, and access issues when working remotely. Now I can securely access internal apps instantly, and everything runs in the background. It’s more secure and way more convenient.
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